When arrived I was quickly greeted examined measured and prescription for lenses. Told I would…read morereceive a notice when they were ready. Two weeks l received the notice and went back to pick two glasses. There was no waiting I was greeted right away shown to a chair. Was measured for the fit and paid. Supreme effort to be meet my expectations. I highly recommend Memorial EyeCenter.

plenty of parking and staff are very good. My glasses just arrived. And they fit great. I added…read moreinsurance on it which will cover 75% of the cost of my glasses. Cannot wait to try out the color contacts they are offering because I wiil not need prescription. My shades already have the prescription.

My first visit to Eyecare Leaders was a wonderful experience! Mary greeted me with such a warm…read morewelcome and was incredibly friendly. They have a great selection of frames, and the office is absolutely beautiful. Everyone on the staff was so kind and welcoming. I had a great experience and would definitely recommend them!

I was a new patient and when I entered the office I was immediately impressed... The aesthetics of…read morethe location was very modern with such clean lines, but the staff was as aesthetically pleasing and just as AWESOME as the decor... The office assistants even brought the paperwork to me because I was on crutches at the time... I was so pleased with the doctor who was thorough explaining everything about my visit... I would refer my family and friends to EYECARE LEADERS located at 1930 Pearland Pkwy, STE 160 PEARLAND, TX 77581... The office number is (713) 947 - 8738 what are you waiting for, make your appointment today!!!

Dr. Dang has been my optometrist since I moved back to the Houston area three years ago. He is…read morepatient and thorough. His wife is the office manager, and she works real hard to find just the right frames to fit your needs. I highly recommend Dr. Dang to anyone that lives in the Pearland, Brazoria, south Houston, and Fort Bend areas.

We were never able to schedule an appointment. I only received their voice mail during regular…read morebusiness hours, and they never returned messages left. Very unprofessional. Too busy for new clients?

Amazing office visit! The staff was spectacular, friendly & kind! The optometrist was phenomenal,…read morekind, caring & knowledgeable. The Versace frames are gorgeous! Hate I only need glasses for seeing things far away! I'd wear them all time!

They have an amazing team. From the receptionists , to the doctors and every other member of staff…read more. They are truly amazing . Very polite and welcoming . A lil expensive though but I guess the services are worth it .

Staff and comfortability are off the chart. The price seemed high for the parts, but I wanted…read moreprogressive transitions with protectant, lol and received quality care so I didn't mind. I've only worn glasses for 4 years and have only been here. The type of care I received is yearly exam and a pair of new glasses. I just wish they were open more often. They close at 5:30 Mon-Thurs, at 1pm on Fridays and closed on Saturdays. Good luck getting an appointment at 5pm if you're a normal, working person. Great place for work at home people. They'll always be my first, though...appreciate the memories XOXOX

This is a great place to go for all of your vision needs. There is a warm, inviting atmosphere…read morewhen you walk in. Everyone that I came in contact went out of their way to make my experience great. Dr Radcliffe was great at educating me about my eyes and spent plenty of time with me. In addition, I support this business as a Christian business and one that values family time and commitments(as it is closed on Saturdays)! What a blessing they are to our Friendswood community.

I am incredibly disappointed by the customer service and will not be returning. After years of…read morebringing my entire family of 8 here, my appointment was cancelled 10 minutes before my arrival today... after I left work early and paid to use the Express Lane since I left work later than planned. I only called to advise that I would be 5 minutes late due to having lost my keys at work. The reply was that they were closing early to get employees home before the ice. While I can understand safety, that should have been a call made this morning!!! The Winter Weather Advisory does not even apply to our area. On the other hand, it's been in effect since 2pm. So, either way, my appointment either should have been honored or I should have been notified earlier of the cancellation! Then I was offered an appointment for tomorrow.... which, by the way, is when the ice will actually arrive to our area! We will be finding a new provider.

My entire family was seen by Dr. Haidar, and I couldn't recommend her more. She was very patient…read morewith my kids, where other locations were not. She also took the time to explain everything thoroughly, and made sure it made sense before moving on. The staff was very friendly and super helpful, especially when it came to picking out a pair of glasses. I highly recommend this location and Dr. Haidar, and I'm excited we've found a new family optometrist.

So far not a good experience! Lenses took weeks too long to receive. Never called me, I had to call…read morethem and push them about it, then bingo the next day they call to say they're ready! Worse once I got them I told the "optician" I could not see out of the computer glass pair, and she kept insisting it was something I would have to get used to. I explained these are not progressive glasses that you have to get used to. They should work when I put them on. She insisted the Doctor requires a four week follow up. I said I can't wait four weeks!!! I have to work and read and write contracts for a living. I need to see now. She said it was afternoon and maybe my eyes were tired to try again in the morning. I did and had the same problem, I spent at least $1500 plus on two pairs of glasses! The next day after I take them home, I had to go to my regular eye doctor and have them take those lenses out and put my old ones back in one pair so I could see and work over the weekend! I then tried to wear the computer glasses a few more times but never worked. I then called multiple times no answer!!! So I sent a detailed email requesting a response or to speak with the doctor because I live an hour away. I also left a voicemail, and again a voicemail the next day. Now 48 hours still no reply!!! So I called again the third time and at 2:30 PM was told both doctors were out of the office. I asked why no one has called me or responded to my email and the receptionist said the 2 doctors/owners are both very busy with patients all day. I asked when can I expect to hear back from them tomorrow? She said she doesn't know because they're both very busy all day. I said tomorrow's Friday, so am I supposed to do wait through the whole weekend and just see what happens next week?! Pathetic customer service and no way to treat patients in need of glasses spending thousands! They say their Theralense company is Superior for those needing prisms. Apparently here's ZERO expected follow up with the doctor for one month after the optician gives you your glasses! Beware! There's apparently few BVD binocular vision disorder (or miss alignment problem in my case) specialty doctors, which is why I engaged here. But there was another I found in Tomball, may have to check out. They say zero refunds also!!! BEWARE!!! I'm now referring to these doctors as the Wizards of Oz because they're behind an iron curtain and impossible to engage with beyond your initial visit. At least my experience so far. Really pathetic when you spent so much time and money that the opticians and receptionist are super flipping and you can't get any answers or return calls or emails about your concerns, or next steps to take!!!

I have been with this provider for many years. I wanted to confirm my annual appointment for later…read morein the year. During that process I asked about the insurance, as I had heard from a friend that something may have changed. Sure enough they no longer take my insurance since January, but failed to let me know of these changes. When I queried this I was told they would have let me know a few days before my appointment. After being a customer for so many years I find this extremely unprofessional.

Eye exam and tests, the nurse assistants were kind and polite as well as the treating Doctors. The…read morereceptionist were very helpful and professional in processing my trabsactions. Great work Guys!

I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.