I meant to post this the first time I went, but absolutely have to now!…read more The first time I went I hadn't been to a tailor since I was a kid and was a bit nervous about what to expect as I don't think I always know what "well-tailored" looks like and I'm not the most fashionably knowledgable person to say the least. I was immediately greeted by Ali who treated me kindly, professionally, and guided me through the process with the immense range of clothes I brought from pea coats to jeans to suede jackets. Everything he did was fantastic and looks like it was hand-crafted for me. All prices were more than reasonable and I got all sorts of new things to wear. I should have posted a review then but I absolutely had to after my latest. On Tuesday, I tried on a dress I was intending to wear at a wedding that I leave for on Thursday and noticed to my dismay it did not fit how I wanted and was too low-cut. I immediately ran over in a complete panic to see if it was even possible to fix in... one day. It's a silk/satin fabric with a unique cut so I wasn't optimistic. Ali took it in stride and finished it IN ONE NIGHT. He did an incredible job, was super respectful and considerate when trying to figure out what adjustments to make, and I'm so grateful! Any time I ever have tailoring, I know who to go to and can't recommend him enough. THANK YOU!!!

I was looking for a tailor to stitch the school patches online and came across their profile…read more Not only were they super responsive but also very helpful and got it done within 48 hours of walking and super reasonably priced. The quality of work is also really good. This would be place I take my next stitching needs to.

I recently had some alterations done here. Hemming, taking in pants, repairing clothes. Everything…read morewas done beautifully and professionally. Even a t-shirt I had shortened was sewn with a double seam like a new one. I have had excellent dressy clothes alterations done in the past as well. Also, Carolyn is a kind, sweet woman to work with. Highly recommended!

Terrible customer experience. Similar to other reviews, the tailor was hemming my dress (I had been…read morein there for 4 minutes) when she started complaining when I asked her to hem all the way around to get an idea of the length. She said she was too busy and this wasn't worth her time. It's literally her job to pin the dress and then cut and hem it. It was absurd. I've been coming for years and have never been treated so poorly. Fortunately I found an amazing tailor in Mountain View. Better pricing, better work product. Everything worked out great!

Jacquie was referred to me recently by my longtime seamstress who cannot take on new business right…read morenow. I brought two pairs of dress shorts to Jacquie to see if she could salvage them as I had gained weight and couldn't wear them. With the summer here, I didn't want to lose these shorts which are part of two important summer outfits I've long-depended on. Jacquie or her assistants did a terrific job on the shorts and saved these outfits! One of the shorts is a rare Hawaiian design. I will bring all my clothes that need alterations to Jacquie and look forward to doing more business with her!

I've been meaning to take some clothes here for years but never get around to it. As I've gotten…read moreolder I've acquired some beautiful articles of clothing that are too delicate and irreplaceable to entrust to just anyone. I was amused that this operation is patronized by some Silicon Valley giants such as Ms Sheryl Sandberg-as I've learned reading other testimonials here. Well-if it's good enough for them, it must be good enough for me-albeit on a pay day. Their pricing is-yes, to the untrained eye, a tad pricey-but you get what you pay for. For special items, this is the place to be. I brought a silk dress that needed to be hemmed and the bust adjusted. I regret not remembering the lady who helped me but she was very friendly, gave me her expert recommendation, had a little chat and she sent me away. I did ask for a quote before I left and I felt it was reasonable given the delicate material and significant adjustments. I appreciated having a private room to myself and seamstress. I noticed they had shoes available of varying heights to simulate what it might look like alog with hair clips etc. Theres a platform they have you stand on so they can be at eye level to the hem if needed without crouching too low. These ladies/ folks are the real deal. Pro tip: there is parking available for customers past their shop in case street parking is complicated.

Savannah Tailoring is exceptional. I have taken alterations to her for several years. The most…read morerecent was putting a lining in a fragile silk dress. You could not tell that the work wasn't original - every stitch was meticulous. It was completed in a week due to an event I needed it for. She has done other projects like hemming which also have been excellent. Her prices are very reasonable and every time she delivered when she said she would.

Of the 3 times I've been here, she has been late twice. I would even come a day or two days after…read morethe day that Savannah told me they would be ready. This is irritating and disrespectful of my time because it takes time out of my day to go to the shop, and as I am paying for these alterations I expect them to be finished by the date that I am quoted. The least she can do is give me a call to let me know she is running late. I will be going elsewhere next time.

Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

I have a wedding coming up in a month, so I came in on a Monday morning to get my suit altered…read more Luke is warm and welcoming and treats you like family. After trying on my suit. Luke gave his honest analysis and advised that I only alter the pants because the suit fits perfectly on me. He really cares about ensuring the clothes fit perfectly on the customer and not just to make a quick buck. He asked me when I needed my suit back by and promised he'd get back to me in. no time. Sure enough, that very same week on Thursday I got a text from Vogue cleaners saying that my suit was ready. Speedy helpful service. No wonder they have been the best in Mountain View for over 2 years!. I will be back!

Nina saved me! She is the best! I have had Nina alter many…read morethings over the years, but she really showed her excellence, wisdom, compassion, and overall know-how and experience when I brought her my mother of the bride dress to fix - exactly one week before the wedding. The upscale store that sold me the gown had free tailoring, and after four or five tries and my despair that it still didn't fit right and they weren't listening to me, I politely gave up and walked the gown over to Tailor Made. Nina thoughtfully figured out what the issue was and dropped everything to fix it for me, which was pretty complicated and took a few days. She solved what seemed like an impossible problem and what the store seamstress had told me was all "in my head." I will never again have that store tailor anything for me but will instead bring it right over to her. Thank heavens for Nina!!

Tailor Maid deserves to lose your business. I loved this tailor and used them innumerable times,…read morebut I stopped after a little spot of red nail polish was on the front of a brand new dress that Tailor Maid finished altering. An apology and even one free hem would have probably placated me (though a fraction of the cost of the dress. Instead she said she was not responsible. I have never used red nail polish in my life but MOST importantly, if I had dropped off the new dress with red polish, the owner (perhaps the person who pinned the dress), would have flagged it!! She and you potential customers know this to be true. I waited an entire year to post this, thinking the owner Marissa mght contact me. They lost my business. BUT I knew I must encourage others to speak up for people who sometimes do not have the words or time to stand for justice. They are very busy and you MUST take your business to Savannah or any other tailor in the area. Again, Tailor Maid deserves to lose your business.

What? $20 to cut a t-shirt short? That is too expensive, almost funny…read more I have 2 t-shirts that are too long, I plan to come in and show her how long I want them to be, just cut off and sew. I called her this afternoon around 4pm, and told her all that. She told me she will be out until Tuesday, so it will ve after that, and the cost will be "$20 for a t-shirt". I asked again to be sure about what I heard "Did you mean $20 for one t-shirt"? She confirmed "yes, that is for one t-shirt". The t-shirts I bought 2 days ago for $10 each.

Wow, the woman who runs this shop is a combination of loud, rude and unhelpful. Probably not the…read morebest choice for setting up an elegant wedding.

Foroogh is absolutely amazing! She's incredibly kind, attentive, and truly talented at what she…read moredoes. My dress was very loose, and I needed significant alterations--but she made it fit flawlessly. It honestly feels like the dress was custom-made just for me. Every interaction with her, both over text and in person, was such a positive experience. I really appreciated how she offered thoughtful suggestions while still making sure my preferences came first. She made the whole process feel easy and collaborative. If you need alterations for your big day, you can trust Foroogh completely--she will exceed your expectations. Thank you so much, Foroogh!

Foroogh is literally the best. Super super sweet and meticulous. She only wants the best quality…read morework. I had her help me tailor my red dress for my wedding. She worked so hard to make it fit right but when she gave me the quote, I had to be honest and say it wasn't worth it to me because I was only wearing it for half an hour. She didn't get mad, but instead she worked with me to figure out what we could do instead to make it within my budget. After showing me her expertise in knowing what to do to still make it look good, I knew I could trust her with my wedding dress. Things I never considered, she knew and could advise. For example, I honestly thought my wedding dress was good enough, but after her comment about the hip area for my red dress, I knew I just had to have her look at the white dress as well. I didn't even wait for her to finish the red dress before I came back with the white one, but she worked fast! She actually finished it early. She even took the time to help me extra secure the clasps for both dresses. Can't express how much I appreciate her!!! In the pictures below, you can see how my red dress went from poor fit/low quality to wowza!

This dry cleaner did an excellent job! I had stubborn wine stains that wouldn't come out, but they…read moreremoved them completely. My clothes look like new again. Highly recommend

I was recently introduced to these guys for their door-to-door services…read more Although prior to this I was using their in-person service; but of course due to the current circumstances I later switched over. This was an incredible decision. A few things to point out that I love is of course the convenience - but their pricing structure is another aspect. Basically I purchased these pre-paid credits which I can then put toward any service and this gets me additional discounts. Their base prince before this discount is great and competitive however it is even more exceptional with it. If you get the platinum tier you'd also get a welcome box with everything you need to get started. They also allow multiple addresses (work or home) to get pickup and delivery'. As far as their work I've used their in-person services now for almost two years and this is new to me but the level of convenience is incredible. Price is superb and they've never missed a promise they gave me. Highly recommend them.

My coworker gifted me Dickies Japan Coveralls that were too big for him. It fit me slightly better…read morebut the crotch was too high and the legs were too baggy so I told him I didn't want them. I wondered how easy they would be to alter so I immediately started looking on Yelp. I found May and was surprised to find a FIT Alumni doing alterations and immediately sent a message. Response time was quick though she wanted to see the construction to make sure she could alter it how I wanted. I forgot to uncheck the Yelp message so it also sent my message to other local Tailors and alteration specialists and May's price of $60 was the most competitive for her skills. Location is at her apartment in MTV, she is a prolific pattern maker and you can see her butcher paper patterns adorning the walls as well as some racks of her own designs. She does have a conveniant changing room set up where you can quickly change for fitting and measuring. I wasn't in a rush and picked up the Coveralls yesterday, turn around was 3 working days and the alterations were clean and well-done. Much better than from the factory. Thank you May!

May is my life-saver. I needed to alter a dress for an event urgently. While other shops are all…read morefull and can't not turn around quickly, May replied to me from Yelp and said she would try to help and be able to get it within an hour. I was so surprised and feel so lucky that I was able to get her help. She charged reasonable price for such an expedited work. While others completely close by 5pm, she is very diligent and work at night to help other clients. She also knows how to make it right. She is just so amazing. I highly recommend her to anyone who needs help with their clothes!