Took my dress here at short notice to get the train taken in. It was a bridesmaid dress that I was planning to wear to a wedding and the train was too long. Turned out nice! read more

I brought my Chinese dress here to alter. There was a bump in the back of my dress and I had to come here courtesy of MY DAY WEDDING STUDIO to fix it. They speak Chinese and English. The tailor appears to be well crafted in what she does because she use to be a tailor/seamstress in Hong Kong(?) Jean Hems (original hem) is about $18. I think it's a bit steep considering other places only charge $10. read more

They do a decent job cleaning and it's cheap but I stopped coming here. Every time I asked for "a little starch" the shirts still came out stiff as a board. No worries, I didn't care that much. Last time though a pretty new and expensive shirt came out looking like it's been worn for 10 years. Maybe I saved $.30/shirt on the whole order but it wasn't worth it. Oh also, the shop has that "nursing home" old people/death smell. Nice touch... read more

I took 3 sport coats to her, 1 for only dry cleaning and 2 for alterations and dry cleaing. A week later she calls me to tell me they are done. When I picked them up, the seam on the one for only dry cleaning was undone and the other 2 were dirty and had not been altered. I refused to pay her the $123 and told her I would call my attorney immediately....after arguing with me for 45 min I was just told to only pay her half of the bill, HALF FOR WHAT?...15 minutes later, after much arguing, I was just told to take them. They are very rude and not professional!!!! read more

The only reason I took my pants here for an alteration rather than the place across the street (All Star cleaners) is because she guaranteed she could get them done by the day I needed them. When I came back the day after she said they'd be ready, they couldn't find them and when they finally found them, they were not done. read more

I went to Alice's to get a pair of yoga pants hemmed on a Saturday. I told her that I needed them by Monday morning before they were open because I was heading out of town and asked if she had the time to do this. She was so friendly, said no problem, and gave me her card and cell phone #. She quickly measured and we went on our way. They were ready before closing that day as promised and done well. And the price was very inexpensive - no extra charge for same day service and great customer service! read more

On a wedding budget?? Do not skimp on the alterations! I made this HUGE mistake when I chose Alice to alter my wedding dress. Alice quoted me a price $200 cheaper than the other 3 places I consulted. Initially, I trusted that she knew what they were doing. Alice seemed amenable to make small changes and was ok w/ me coming back 3-4 times for minor fixes. When she said it was done, something didn't seem right - the top buckled and folded and the vertical bust seams were blatantly puckered across my chest - terrible looking. Alice suggested I stuff my (already D cup) bra to push out the puckering spots and insisted the dress was "perfect" - just needed to be pressed once more. I reluctantly took my dress home b/c I'm traveling w/ the dress and will need to have it pressed again before the wedding day Sept 6th. When I got home, it just didn't sit right and felt uncomfortable...so, trusting my intuition, despite my tailoring ignorance, I went to another place for a consultation. The seamstress (literally) gasped: "Who did this!" She said, and I quote, "this is just, like, the worst job I've seen in 30 years." We discovered several short cuts Alice had taken in altering my dress: one vertical bust seam was 7" the other was 7.5", no exaggeration; the inner ribbing was mistakenly cut down below the neckline of the dress (creating the top buckling and folding) and the side panels puckered. I nearly cried. Fortunately, this other woman (who I will "yelp" when I have the dress fixed and in hand) is hopeful she can save my dress w/ 15 days, and counting, until the wedding. In my experience, I strongly recommended you do not use Alice for wedding dress alterations. read more

Don't go to this place! Jennifer Zeng is a scam artist. Turned in items for alterations once price was agreed upon. Jennifer then calls up a little bit later and says that it will cost 2 - 3 times more than agreed. Told Jennifer that that's not right, since price was already agreed upon. Jennifer then says it's not worth her time to do the work at the price originally quoted. After some back and forth, decided to pick up items and bring it some place else once Jennifer puts it back to its original condition. In hour later, go to the shop to pick up the items and it is all still opened up. Jennifer is no where in sight and we are left to wait and wait and wait. Once Jennifer shows up, says she doesn't care to close things up. Told her that's not right. She said she doesn't care! Don't waste your time with this disreputable business. There are far too many seamstresses out there that do a great job at better prices and will not SCAM you. read more

Alice does a good job, and her prices are relatively cheap. I've also had many alterations done here and they are always done to specification. She can usually turn around a non-rush in 5 business days. Drawbacks are (1) parking. Unless you're coming from El Camino, you either have to pull a U-Turn or walk across that busy and dangerous street. (2) hours. It would be nice if they opened earlier to accommodate pickups/dropoffs before work. (3) lunch. Alice takes off somewhere around 11:30 and doesn't come back until later. During that time the people who man the front desk are.... somewhat challenged. Other than that, they are my go-to and I do drive the extra mile to use them. They've never lost anything, always offer to help get my stuff to my car, and the clothes are always fresh and nicely pressed. Everything I've ever brought in comes back looking like new, but I'm not a guy so I don't have to worry about starch and all that. They've also worked magic with stains and repairs to old clothes that I just can't part with. read more

I've been coming to Alice's for my alterations for years. She's very skilled as a seamstress and always tries to be accomodating to my needs. I've been a bridesmaid 6 times and have brought all of my dresses here. She does an incredible job at altering dresses. I also came here to alter my own wedding gown and was extremely happy with the work. My dress had alot of details and I was initially worried that altering so much would ruin the dress... but it didn't. Alice works magic! I've recommended her to tons of friends and family members and all had nothing but good things to say about her. I will never go anywhere else for my alterations! read more

Very friendly and customer service oriented. I get EVERYTHING of mine altered and dry cleaned here. Did a wonderful job on my wedding attire and all my alterations. Always delivered on date promised. Very reasonably priced and inexpensive. I would recommend this place to anyone!!! read more

I needed a new pair of jeans shortened. The cost at the service I previously used kept increasing over the last two years to where I thought it was becoming overpriced so I thought I'd try a new service. Alice was very friendly and helpful and her price was 1/3 less than what the previous service now charges. She was able to accommodate my date needed and the work was very well done with very straight stitch lines. It was a very good experience and I will go there again for my future needs. read more