Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

I dropped off two Faribault Mills wool blankets to be dry cleaned. I picked them up and there is…read morehair all over them. Not embedded into the fiber but just sitting on top of the wool. It's hard to trust they were even cleaned... I should've just taken them to my local dry cleaner. I used this place because it was conveniently down the street from my job site. But I'm really disappointed.

I had the waist taken in for a couple of pairs of jeans and was impressed by the approach and…read morequality of the repair. I ended up wanting a pair taken a little further (I am postpartum and my waist size fluctuated since I bought the pants) and Diana generously performed an extra alteration at no cost. I am not well versed in alterations but I appreciated how she customized the approach for each pair of pants - for my wide leg jeans she brought it in along the waistline, and for my navy barrel leg she took the seat in in a couple areas using complementary thread colors. I thought these touches were a step above what I've gotten from other tailors and I will continue to go to Diana for my alterations. My jeans were Madewell brand so nothing too fancy, but I spotted some nice designer brands from other clients on the rack so I feel even better about bringing investment pieces here in the future.

Had my new jeans hemmed here! Fast and incredible craftsmanship. Reasonable price for original hem…read more Will be back if I ever have a need to hem my jeans in the future :)

I recently started using WashMix for dry cleaning, and I couldn't be happier with the experience!…read moreThank God. The convenience of their pickup and delivery service is a game-changer--straight to my door, no hassle. My clothes came back spotless and fresh, even though some items were vintage wool. Not an easy task! The team is also super friendly and responsive. Very knowledgeable in what they do! I also love that they've been serving the Mountain View area for over 20 years--it really shows in their attention to detail and quality. If you're looking for a reliable, top-notch cleaner, WashMix is the way to go. Five stars all the way!

Exceptional quality of service and convenience…read more I used WashMix to get some of my wife's jackets dry cleaned, and it such a simple and effortless experience. Their pick-up and delivery service was a game-changer, especially with me and my wife's busy schedule. The quality of the cleaning was outstanding--her clothes came back fresh, perfectly pressed, and on time. The team is professional and attentive. Their communication top-notch, and they show they genuinely care about their customers. If you're looking for a reliable and hassle-free dry cleaning and laundry service, WashMix is the one to choose! Highly recommended!

I get a lot of yelp requests so can't keep track. If this is the cleaners in Cebu. Great job!!!!…read moreDropped off the clothes in the afternoon. My clothes were wrapped, folded and ready the next morning

I am disappointed with this cleaner for multiple reasons. First they don't list their prices…read moreanywhere in the store or online. I dropped off a saree for dry cleaning. Even in the most expensive dry cleaners (Nature's Green in Sunnyvale) I have tried in the neighborhood they only charged $24 for a silk saree. Here she charged me $55 and after I insisted on a discount she charged me $50. This is daylight robbery. She claimed other cleaners like Nature's Green don't dry clean, they just use water to launder clothes dropped off for dry cleaning. Whatever! Do not use this cleaner for your dry cleaning or they will take you to the cleaners.

The service was terrible. I took two silk blouses in for dry cleaning, and both were damaged…read more One blouse had gold metallic threads in the lace area, which were completely ruined. I have no idea what went wrong during the cleaning process. The other blouse came back with very obvious color shading and discoloration. What made the experience even worse was that the staff showed no apology or responsibility for the damage at all. Very unprofessional service. I would strongly recommend avoiding this store.

I wanted to like this place because a friend recommended them to me my initial reaction was that I…read moredid like them because they had me try on the clothes and showed me how I was wearing one wrong instead of altering so I figured wow! Helping me to save money! However, when I did come to pick up my other dress that I did leave for them to alter, they didn't do much. They stitched 4 stitches per black cup onto my white dress. It doesn't take a rocket scientist to understand that using black cups on white material means it can show easily through the dress. 4 stitches means those stitches can get undone easily, things can get caught underneath, and it can tear far too easily. I paid $45 for shoddy work and didn't feel like getting charged more. I cannot recommend this place because the quality of work is simply too low to justify paying for it. The only good thing about this place: They are responsive over the phone. Parking isn't too hard to find but it is a little hidden so keep that in mind. Edit: still comfortable with this review though appreciate the reminder there was taking in the sides. However, I was not offered a different cup color and the work is still, not great for the cup.

I brought in a long dress for them to just cut the outer fabric 2 inches from the lining length…read more No sewing whatsoever. The guy charged me $25. I asked why so much, and he said he had to make sure it's even. Figured that he knows what to do. After taking the dress home the next day, I noticed the bottom was so uneven. I brought it back to show them and instead of apologizing, they shifted blamed me for not trying it on. First of all if you look at the picture , you can see how uneven the fabric is. Secondly, they are the experts, if they think that they can't cut it evenly without me trying it on, they should have told me, instead of blaming me. Their solution was to cut some more fabric to even it out. The dress is ruined and I don't want it to be even shorter. In my picture, look at the measure tape where one side was an inch. And the other side is longer. Therefore, do not bring your alterations here. My event is this week, and I can do anything about the dress looking like this. I am very upset!

Le is a skilled tailor. He has tailored several men's business suits for me and my son. Turnaround…read moretime is very good.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

Finding a seamstress that wouldn't break the bank was so stressful, but then I stumbled upon 18/11…read moreand I felt a sense of relief. My dress required a decent amount of alteration--hemming, letting out, taking in bolero sleeves, taking in bust/cups, changing overskirt hoops--that needed to be done within a short amount of time. Nur did a wonderful job taking all of my concerns into consideration at an even better price. All the alterations + the multiple fittings costed a FRACTION of what other shops in the Bay Area wanted to charge me. Nur was quick, fairly priced, and a professional at what she does. I would recommend her!

I have been going to Laura for at least five years and would not consider going anywhere else. My…read moreclothes are always cleaned well, pressed properly, and ready exactly when promised. Laura herself is a big part of what makes this place special. She knows her customers, and it is clear she cares about the quality of what she delivers and about the people she serves. I always look forward to seeing her. She also does alterations, which has been incredibly convenient. It is helpful to have someone skilled and detail oriented who can handle both cleaning and tailoring in one place. If you are looking for a dry cleaner in the area who is professional, consistent, and a nice person, I highly recommend Laura at Pro Cleaners!

My sweater turned out so beautifully! I definitely will be back to this dry cleaners.read more