Thank you for giving my 50lb box a push out of my car as I pulled & lifted. Had I known it was…read moregoing to be a big deal I would not have asked. I'm shocked I had to ask to have my shipping label attached to a large plastic box via sticker envelope holder versus basic tape. Had I not asked for what is standard at any true UPS store, the label would have fallen off & my package lost . Boy this could have been a nightmare. To finish this fun interaction I asked for a receipt & was rudely tossed "What do you want a cup of coffee too" comment! Sir, you need to find a new business as basic customer service is not what you are providing. You are providing a tall cup of rudeness!

If you are in west Boca and need any documents notarized, scanned, emailed, faxed or shipped FedEx,…read morethis really is a one stop shop. The notary is extremely cordial, helpful and explains any and everything he does very clearly (in case errors in the document need correction or omissions require modification). Also, the notarization is relatively inexpensive. They saved me a LOT of time and anxiety this morning!!!!!!

This is twice I've used this location and couldn't be happier!…read more I sold a framed piece of artwork that was 4'x8' that had to be cremated and shipped asap to meet a birthday surprise deadline. They came through with flying colors to meet my deadline and 1/3 of what some others wanted to charge! Yesterday I needed to ship awkward carbon fiber parts across the country and a fedex location in Boca tried to charge an ASTRONOMICAL amount for a "custom" cardboard box and didn't want to honor the shipping label eBay provided saying we would be back charged for hundreds of shipping fees. We opted out and I waited the day to make it to Pak Mail and they were able to EASILY devise how to combine 2 boxes with packing material for $60! They really have been wonderful and I will happily use this location again not only for their expertise in packing but for their customer service!

I recently had to fax some documents and took myself to Pam Mail to do it. Friendly. efficient. and…read moregot the job done in a matter of minutes. Their prices are fair and I'm glad I chose them. I'll be back for sure.

This incredibly versatile store provides knowledgeable service with a smile. Not a typical Boca…read moreplace. I would do all the business I could at this place. If they do it, you will not be disappointed.

Always welcoming. Very knowledgeable.Reasonable prices for excellent services .i have used their…read moresservices many times and all packages arrived safe and sealed!!!!

Every time I visit this store the staff are kind and take care of anything we need. It's a helpful…read moreplace and we like it

went in on September 30, 2025 nicest staff ever helped me with everything best experience I've had…read moremailing something out

Visited this UPS Store a couple months ago while in the area and had to walk out without dropping…read moreoff my package due to a line of complaining humans from the front door to the counter. The plaza does not provide a parking area for quick drop offs and the parking lot is usually packed. Again, I was in the area and decided to give it one more try. Parked mid way in the parking lot, entered and only one customer in line with a clerk and another employee quickly took my package and provided a receipt. Excellent service today and they redeemed themselves.

I went there to ship two returns to Amazon. The return slips said quantity 3 and 3 even though they…read morewere 6 of the same item. Therefore the boxes I brought were wrong because one box could only hold one and the other could hold 5. I asked for a box and was told, "$10"! I said are you nuts?!!!! $10 for a box? I intended to leave and come back with my own box but I saw a shipping bag and used that for $4.95. I'll never ever use these thieves again. Shame on UPS!

Over the years, I have shipped a full set of china which Boca Box wrapped and shipped and arrived…read morein perfect condition, many trade show booths for my business with each one arriving on time and in perfect shape, and a whole collection of Snow Village houses sent out of state and not one broken. And now I can add having my Christmas present packed and shipped to my mom out of state, arriving on time when everyone else said it couldn't be done. No matter what I have to ship, I head to Boca Box. Thank you Bill for being so professional and making my life happy.

I have been using Boca Box on Dixie Hwy for shipping many high-dollar items both nationally and…read moreinternationally. Yes, I could save some money by using someone else or going to UPS/FedEx directly, which I used to do. It was just too time-consuming, and boxing delicate items correctly is not that easy. I have never had a package disappear or show up broken. The one time there was an issue with a lost item, the owner of Boca Box handled the tracking, and the item was recovered and delivered. I highly Recommend Boca Box Jim Aloisi

Service was great , very responsive and help definitely recommend, used Iships to help me ship a…read morecontainer. The price was cheaper than anyone i went to

Hello Please do not use this company( I SHIP INTERNATIONAL)…read more. they are very expensive and do not have their own warehouses, all they do is use other warehouse as a contractors, also they don't want a shipper to know the location of their warehouse. in addition they want a deposit of $1000 before you start doing business with them. strange indeed ! Please be aware,. They miss lead shippers NO insurance covers loading cars in the 40 feet container, but they claim that insurance is available . all lies and lies/. This is my experience and I'm being honest . Thanks

Errands Saturday. Had a package to drop off; label already on the package. Drop-off in minutes…read more Service and process were good. In & out in minutes. Good experience

Never opens on time. The clerk doesn't acknowledge your presence and always on the phone talking to…read moresomeone else. I really am surprised UPS allows this store to run like this.