Wow, everything everyone has said about this place was spot on.
I'm not a car girl. It's like the Lord is telling me to get a bike or something, lol. I won't even go into the stress, but Anthem Automotive made such a wonderful impression.
When dealing with some electrical issues in my car (mostly my windows), I began calling around for quotes using Yelp as my search guide. Knowing that this much-needed 'fix' would not be free, I wanted to see who would be willing and patient enough to help me through my understanding of the issue and the possible financial damage. Although I'm not a car girl, having previously worked at a car dealership and seeing the process BTS, I'm always iffy about mechanics because I go in as a single woman and they assume I'm a fool, lol. Lucky me, I have parents who happily hover when I ask, knowing I don't need to or want to be scammed.
Well, when I saw that so many fellow Yelpers and Elites that I know and trust say that Anthem was their spot, I knew I could trust them. Or at least try! I called and spoke with Forry, one of their assistant managers and what a patient guy. I understood that they couldn't promise a specific price until they actually did the diagnostic ($99 fee), but it's such a help to know a ballpark of what you're looking at before you decide to stick with a place. Forry gave me the disclaimer of not promising that price, but giving me a ballpark that sounded reasonable enough to me. I ended up dropping my car off on a busy Friday afternoon and met Forry in person, he was just as kind as he was on the phone. The shop waiting area was beautiful!! So clean as well, it reminded me of a dealership but without the bs lol. I left my car and ubered home to finish the rest of my workday.
Around 4:30pm or so, Forry gave me a call back and was apologetic that it took longer than expected to do the diagnostic test, but I thought they did a great job in getting me in last minute on such a busy day! I was bummed when Forry came back with a price that was beyond what we both expected, but that's what happens!! I didn't feel as though I was 'taken' or that he was trying to push me into getting it done. He was so calm and understanding. If I didn't have a friend who has a mechanic cousin who offered to do the work for a lower price, I would absolutely have gone with Anthem based off of Forry's assistance and the reviews alone. My current car issue is annoying but one I opted out of getting handled here, but I'm so happy to know where to go in the future for car concerns or regular maintenance. I will absolutely be returning to become a full time customer and hope that Forry will welcome me back in. :) read more