The service requested was industry standard. The quality was average. The vibe is welcoming... would I return? No. There are other licensed aestheticians who would be happy to guide you instead of keeping you in a service that may not be right for you (Just to keep a client). There's One stylist who can use a razor there... the general price point is high for what you get. read more

BEKAH WAS AMAZING!! She was so great to talk to and meet, we bonded obsessing over Hayley Williams. Her overall vibe was so easy-going and I was not uncomfortable at all. I got exactly what I asked for and MORE!!! The place itself was super nice but the service was times 1000! read more

I scheduled a spray tan on a Saturday late morning as I was leaving for Fl the next day. Asked for a very dark shade. The technician advised to go with a shade a step down from darkest so I did. I followed the instruction exactly. No shower for 8 hours ( I actually waited until til the next morning. By the time I arrived in FL I was as pale as I was before the spray tan. What a waste of money. I have had spray tans before that would last a couple of weeks.. I am so disappointed. read more

I've been to the salon 4 times for hair color always with the same person, Tim. I asked for the same thing I always do, two bowls, a lowlight (natural color) and a highlight (blonde). The last time I went he didn't want to do two bowls, saying that the appointment only said one bowl... so we only did the highlight. It was ok but my hair turned the white blonde I don't like within 6 weeks. So I made another appointment and specified when I called two bowls. I show up this morning and Tim wants to do one bowl. I say no I said two bowls when I booked the appointment. So we do two bowls. It turns out the same color all over - very little difference. Tim says he changed the tone a little. It wasn't a little and I did not have blonde highlights. I paid $250 for this, only to have to run home and try and fix it with a highlighter. I won't be returning to that salon. read more

Yesterday I had a massage with Marcus and it was one of the best I have ever had in the past 20 years of receiving massages. He also made time to give a 15 minute add on foot massage that was heavenly. He gave me suggestions to improve the condition of my feet. He was very thorough and released tension without pain. I felt so relaxed when I left and still do. read more

If I could rate Kim's massages at greater than 5 stars, I absolutely would! After her help I've been able to make it through each day with less discomfort and more range of motion. read more

I had my first experience at Anthony Johns, and can't say enough about it. Sydney did an amazing job with the color I wanted. Thank you Sydney, and conversation was good too. ha ha read more

If you're into toxic positivity, lack lackluster service and high end rates, this is the place for you. Prices have gone up, quality has gone down. Have switched which hair care products they offer to some generic looking brand called Goldwell and no longer offer Amika products. Hygiene and sanitation do not seem to be the owners first priority. Massage rooms have been downsized and they no longer have sink access; if you'd like to wash your hands or freshen up after your massage, you must use the one in the restroom around the corner and your massage therapist must go across the building to use the one in the employee lounge to wash their hands. Don't worry though, aesthetic rooms do have sinks as they are legally required to by law; those treatment rooms have also been downsized. If you are looking for a great spa day experience, I would not recommend. If you want to over spend on hair and nails, then this is the place. read more

First experience: tried to tell the guy what color I wanted (natural looking red). I showed a picture of a girl that had the color I wanted. He saw that her roots were a different color and went with it.... Now I can't get the fake color out. The cut was ok though. Second experience: the girl got the color right and fixed what she could of they hack job. Then... She BUTCHERED my bangs!! How the hell am I supposed to fix it? They are way too short and choppy. I said I wanted them just above the brow... They are about 1/2-1 inch shorter than that. When she asked if I wanted them thinned, I though she would thin out a few pieces to give texture like every other time I got my hair cut. I am EMBARRASSED to go out... But alas, I have to work. Rule number one, You DON'T cut bangs when they are wet because they shrink... Shaking my head... Praying that they grow fast before my vacation in 2 days... The pictures are going to be horrible. :-( I will not return. read more

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I had my hair washed and styled there for the most important day of my life. The result was horrible. The stylist used a small curling iron haphazardly so all the curl was uneven and mostly fell out within an hour. My hair for the event was unstyled and looked worse than if I had done nothing. She should have used a large round brush and more styling products. I will forever look at the photos and videos from that day and be embarrassed at how horrible my hair looked. I would strongly suggest going elsewhere if you want your hair styled. read more

Buyer beware, this is NOT an Aveda Salon, even though they sell some Aveda products. Their stylists are not Aveda trained nor is the hair color products they use Aveda. But when booking an appointment I was told they were an Aveda salon. That was my first mistake. I went in with a specific formula that I brought with me from a previous Aveda salon. The girl who did my highlights was confident that she could match it. The results were horrible. My hair is over processed with huge streaks of color running throughout. I left the salon not happy but waited one day to see if I felt better about it. The next day I called to speak to the manager. She didn't return the 2 calls I left that day. The next day, I called again. This time we had a conversation. She was apologetic over the misrepresentation of her salon and told me she would try to get the correct Aveda color in stock and would call me back. Never called back and once again I had to call her and was told she was not in. Today, I wake up to see a credit for the service on my credit card, minus the $20 tip! Not sure why the girl that ruined my hair gets to keep her tip! read more

I had a massage and a brow wax in the past here at AJ's. I enjoyed my services then so, decided I would give their nail services a try. Brooke did my pedicure. She was really good. Brooke was soft spoken, which helped me relax during my pedi. She shared conversation with me but wasn't intrusive when I wanted to close my eyes or work on my crochet project. I was offered bottled water, tea and coffee. It was a pleasant experience.. I will definitely get my next pedicure done here. read more

10/10 my experience was wonderful, I always get polite and timely service. I love that they call and send text reminders for appointments. Will be returning! read more

I wanted to update my review: Sarah Jewell has moved on, but I'm still a loyal AJ's customer. I love the facials (they use Dermalogica), and they now use R&Co and Aveda products for hair. It's easy to squeeze in an eyebrow wax at the hair-washing sink. They have an okay points-based reward system. Why not five stars? The pedicures are overpriced for what you get (they stopped using OPI, and no top or base coat?!), though still an overall better experience here than elsewhere in town. read more

Went in and had my hair done with "fashion color", The stylist did not do a great job and my hair was stripey, an uneven color and not even the color i had asked for. I called the next day to have it fixed. They gave me a date 8 weeks out saying that was the earliest they had. I said okay, when i went in to have it fixed they handed me a $150 bill. When i went over that this should be a fix i was told i would get a call to go over the charge. 2 days later i receive a call and they tell me " my service was scheduled to late to be a fix", and i have to pay for the service. I do not recommend this salon. They do not care about their customers at all. Punishing a client for not coming in soon enough when that is the appointment you book for them is ridiculous. You should look at your business practices and learn to take care of your clients better. read more

Had my first ever Brazilian wax here. I know I should have spoken up the second I walked into the room but I regretfully bit my tongue., as I was so nervous. There were 3 metal wax spatulas in a canister of water next to the container of wax. After she started waxing me I realize that she is sticking these spatulas back in the water, then back in the wax pot, in rotation! Im pretty sure thats what they call double dipping, I have no idea who was there before me or who will be there after me. It makes my stomach churn. I don't think she was going with the true grain of my hair either because I was covered in broken capillaries immediately into this process. I watched enough videos of women getting waxed prior to this visit. Everything felt off. Only hours later I am redder than a tomato, in excruciating pain, and swollen. The whole lower half of my body is on fire and I feel feverish. I decide to go to the doctor first thing in the morning. The female Dr said she had gotten plenty of waxes and seen many cases of bikini rash but nothing this bad before. I had to be given a topical AND oral antibiotic for folliculitis. (skin condition in which hair follicles become inflamed. It's usually caused by a bacterial or fungal infection.) Perhaps from the cesspool waxing pot and double dipped sticks.... So for all you ladies that were/are too nervous to listen to your initial gut instinct, let me help you out a little. Do NOT get a wax from this place. DO NOT. I am absolutely horrified from this entire experience. I'm sure their hair cuts are great, but i'll take a hard pass on their dirty waxing practices. read more

Recently had a mani-pedi done at Anthony Johns. The girl that worked with me was inviting and friendly, but I don't care for the manicure that I got. First i was overcharged by $4, then when I left the facility, in better light, noticed that she didn't do that great a job. Coming into this I had good length on my nails, I agreed with a trim. Again after getting into better lighting I realized that she trimmed my nails unevenly. I've had a better manicure elsewhere at a better price. read more

In town for a very short time and in desperate need of a little waxing ;) ;) ...called and they fit me right in. Hannah was fabulous - quick and meticulous and the price was extremely reasonable. If you're in the area - GO! read more

I had two services done here last week - my hair was cut and colored my Calvin, and he did an excellent job. If my review was based on this experience alone, I would be giving 5 stars. HOWEVER, I unfortunately made the mistake of getting a shellac mani pedi. I am SO disappointed. I had to ask the girl to clean up the edges of my mani because there was shellac all over my skin! The edges were so sloppy and globbed up, and she didn't paint the entire nail either. The shellac itself felt thin (rather than thick, gel like and sturdy, as shellac should) and began chipping 3 days later - after less than a week I removed it entirely myself. As someone who's had many shellac manis, I expect them to last AT LEAST 2 weeks without any chipping. What a waste of money. My pedicure was sloppy as well. For such a nice looking salon, they really need to improve the quality of their staff. I will not be returning for a mani pedi - only to see the hair stylist Calvin. read more

My wife and her friend scheduled an appointment for a side by side pedicure. They scheduled it a month and a half ago. My wife also called twice to confirm. Less than one hour before the appointment they called to say they are running behind and can only do one pedicure. They also said they would give my wife 10% off on her next visit. Wow, that is generous. If I did my job like this, I would not have any customers. They are suppose to be one of the best in the area. They over charge and their product is marginal at best. We have used their services before and have been not fully impressed. Learn from our mistake, don't waste your money or time. The customer comes second at their business. read more

Always had nice service here, especially for in little ol' Bangor, Maine. I have had many mani pedis that almost always come out perfect, no nasty chemical salon odor. Have had some nice relaxing facials as well, and whenever anyone does an eyebrow wax they do a good job. Just found out the woman who did my hair has moved though, so not sure if I will follow her or try someone else here. My only critiques is they don't offer a glass of wine nearly as frequently as they should (I've been spoiled by the spa experience in more affluent areas) and the "light snack" they give for a spa day package is fruit salad that tastes like it came from a gas station and a nasty yogurt. It wouldn't be hard to offer something nicer - cheese, crackers and some grapes? A garden salad with nice dressing? Thai fresh rolls? Dark chocolate dipped strawberries? read more

I don't usually write reviews, but after reading a recent one star review, I felt obligated to stick up for one of my favorite places... I first came here for my birthday two years ago for a spa day, and I also dragged my husband along. It's well appointed, very clean, and the staff were all very friendly. We had a couples massage which I found to be very pleasant and competitively priced. It was my first massage and my husband's second. After the massage, I enjoyed their Spa Pedicure and convinced my husband to try out the Gentlemen's Foot Treatment. Neither of these treatments constitute food or drinks, so I was surprised and overjoyed to receive a drink of choice, yogurt, and cheese and crackers to snack on during the treatment. The sugar scrub was awesome, and I even got my husband to admit that he enjoyed the experience and would do it again. The final treatment on the list was highly anticipated... My first Brazilian wax! The technician was so sweet and made me feel so comfortable that I didn't experience any of the awkwardness I was expecting. Since then, I have gone back plenty of times for maintenance, and they always do a wonderful job and our conversations always make having my hair ripped out much more enjoyable. Unlike Chloe L., I did REAL research before I got waxed instead of just watching videos... When I saw that they use Nufree, I wanted to learn what it was all about, so I fired up Google and came across the product website with their antimicrobial testing results (http://nufree.com/scientific_info.php). I had read STD/infection horror stories about waxing down there, but all my fears were relieved when I found out that it's virtually impossible to pick up anything from Nufree because nothing can live in it. I will never go anywhere that uses regular wax where you have to worry about the double dipping that can cause disease and infection. Unfortunately, some people are indeed prone to follicle infections, some can have allergic reactions to the product, and others just have poor hygiene. Giving Chloe L. the benefit of the doubt, we'll assume it isn't the latter... I highly recommend Anthony John's for a great spa experience, especially if you're getting anything waxed. read more

To make a long story short I just did a 4 hour spa package about 6 weeks ago and was not impressed. Management contacted me and offered a do over. I was hesitant at 1st but decided to give another shot. I am so glad I did! It was amazing. The services and staff were great. I will definitely be back again. Thank you read more

I went in for an all over color and highlights, and my hair looked good at the end, not exactly what I was looking for, I was a little upset at first, but it grew on me. However when I was getting ready to leave, I noticed some dye on my face and clothing. I said something at the time, but we were hoping that the clothes could be saved. Unfortunately, what had landed on my clothing was mostly bleach. But after they found out, they refunded EVERYTHING I paid!! I thought this was good business practice, I'll definitely give them another shot! read more

I would NEVER go here again. Initially when you enter the ambiance is ok but the service and quality of the work would be ZERO stars. The staff didn't know how to remove shellac, which I have had on and removed 100 times with no issues. Once reapplied my nails are rough, square (when I asked for round), have little brush hairs stuck in them, thin because the stylist "only likes to do one thin coat so they look natural", and chipped within 30 minutes, not to mention she didn't even remove the extra polish she got on my skin. I was scheduled for a pedicure also however because she "used too much time" she could only do a "mini pedi" but charged me for a full pedicure. This was in preparation for a wedding and I took my daughter also who they wouldn't do shellac on because she is only 5 and guess what???? It is one day later and there all chipped and look awful. So, to end my horror story, I go to check out and leave a poor tip and the woman running the register questions it practically making an announcement at the front desk. Overall it cost $115 and I could have gotten 10 times the service and 100 times the quality at some chain in the mall. Don't waste your time or money. read more