Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I trust these guys implicitly. I've used them for big jobs, small jobs and annual maintenance and…read morethe communication, professionalism and rests are always top notch. I've recommended them to friends and family members without hesitation.

Prompt communication. Shows up quickly and on time. Reasonable prices. Explains issues clearly…read more Great service overall.

Had a very good experience with Austin. He was polite,…read moreknowledgeable, and did the job he was here for. Everything however is expensive nowadays. He listed a few prices on things I will be needing in the future so all in all I give them a very high rating.

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Jerry and his team have done very solid work for me on a variety of jobs over the past several…read moreyears.

Nope, nope, nope. Two guys showed up to install my dishwasher. One stood there the entire hour…read moreand did NOTHING. After they left, I went to put dishes in the dishwasher and the entire thing came out of the cabinet! They didn't even screw it in! My husband had to redo the whole thing after he got home. Then, instead of swiping my card to pay, they WRITE DOWN YOUR CC # on their invoice! The next day, there were 3 fraudulent charges on my CC card that AMEX alerted me to. Had to replace my CC. They charged me $275 for one hour of shoddy work that we had to re-do and none of it was actual plumbing work... only installing the dishwasher. No thanks.

John O. Was great! I called for Saturday service and Laura was able to have him come over…read more Immediate text was sent, with all info. Very professional and prompt. Even wore shoe pads to keep my floors clean. Fixed my issue on spot. Thank you!

My water heater died on a Saturday. The plumber I usually call doesn't work on the weekend. I found…read moreTitanium Plumbing, Jon F arrived soon after I called, and it was the best thing to happen!! During the installation of the new water heater the knob on the water main broke off, thankfully in the off position. This required having someone come from the Village to turn off the water at the street. The knob was fixed, and the installation was completed. Jon F spent about 6 hours, with many, many trips up and down the stairs, to make sure this job was done correctly. This entire operation, from the professionalism of the young woman who answered the phone, to the care taken to protect the interior of my home, to the knowledge, dedication, and fortitude of the plumber, was beyond expectation, and I wholeheartedly recommend Titanium Plumbing and Heating!!

TJB Plumbing Heating…read more We first had the very good fortune to encounter Tom in Feb. 2019 when we had a hot water heater disaster - at that time, we were amazed by his efforts to correct the problem as quickly as possible- his knowledge, professionalism and genuine concern for our wellbeing turned a proverbial "horror trip" into a well managed project. Since that time we have called upon Tom for a variety of different plumbing problems as well as other things we thought he could help with - as always he provided the best advice, service and efficiency one could expect. Besides his plumbing expertise, his knowledge as an inspector has saved us much time and trouble, not to mention money, along the way. Most recently (March, 2026), Tom again provided the service & professionalism one hopes for in a master craftsman- I can't recommend Tom enough to anyone who requires help in times of need - his knowledge, expertise, integrity and concern are beyond reproach. Linda W.

I had an excellent experience working with TJB Plumbing and Heating (Tom -owner) recently on a…read morerepair/replace question when the furnace stopped working. They were reliable, transparent about the details surrounding the problem and fixed the furnace. In my view, it's rare to find someone who combines skill, integrity, and professionalism so well, and I would recommend them to anyone looking for a trustworthy trade professional.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA