very good customer service Edward and Joshua. very knowledgeable, educated and everything very good…read morewith the price. Make sure I can afford what I want. I will come here anytime and advise anyone who's looking for an appliance come right to PC Richard's science.!!!'n OK

Worked with this company in New York. The most unreliable and rude. Today I am waiting for the…read moreFOURTH man to come and fix their botched installation of my refrigerator that I paid for in May. Also took 3 months to deliver a microwave and don't even bother paying for installation. Their guys essentially unbox and leave the mess for you. Honestly, as a woman every time if I work with a male associate he assumes I know nothing, is disrespectful and gaslights you. Stay away from this inept boys club.

Replacing appliances and decided to come here…read more Parking: street meter and a lot next to store. Store: clean as can be expected for this type of business. Stock: Store didn't have much to choose from. Service: Not so good. I waited for over 10 minutes before someone asked who.was next. The man who assisted me wasn't in the best of spirits because people wanted things that weren't currently available. Ooops! Everything I wanted wasn't available. Everything was on back order. Not sure if I'll go back.

Purchased 4 appliances and also 5 year extended warranty on all of them. I have had trouble with…read morethe gas range since beginning and have had service 4 times. I now need service again and company with contract refuses to honor contract and Robert Stevens says they can't help me but they sold me the warranty. I think they should ensure the company honors contract.

From initial contact to completed repair, TigAlex was incredible. They accurately diagnosed the…read moreproblem with my broken oven, provided a concise quote, fixed the problem, cleaned the area, and were out the door in a flash. Prompt, highly professional, and affordable priced. Just a great experience all around.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

They were great! I messaged them late on a Sunday and they were at my house the next day. They…read morediagnosed it and got it fixed a week later when the part came in. Carl was great. He communicated with me throughout and followed up quickly when I asked some questions. Thanks for the help!

Viking is the absolute best equipment out there in my opinion i feel so fortunate to have Viking…read moreequipment that came with the house i bought Viking appliance care is top notch professional get the job done good people

Artem from Strela came to fix the ice maker in the bottom freezer drawer of our fridge. He was very…read morethorough in trying to diagnose the problem and rule out possible causes. We had to wait a few days for a part (not his fault), but the ice maker is now back to normal. Artem was very helpful!

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

We needed to purchase a refrigerator but were limited to the available space our counter/cabinets…read morewould allow. Gerhard's had one on-line that looked perfect so we went to the showroom (Philadelphia) to see it. Jordan was very helpful and knowledgeable, answered all of our questions but did not pressure us in any way. The3 showroom was clean and very well laid out. We made our purchase, scheduled delivery and were pleasantly surprised with the delivery process that was fast and efficient. The delivery men were very polite and careful with the new refrigerator as well as the old take away. We've never had a delivery go as smoothly and as quick as this one did. I would not hesitate to recommend Gerhard's to family or friends.

Two months ago I would have rated them a 5 because I bought several appliances--dishwasher, stove,…read moreetc.--and always had great service. HOWEVER, be warned that they do not stand behind their products. I recently bought a washer-dryer set. The dryer never worked. They came and replaced the circuit board. Still didn't work. They said we needed to check our electricity. We did. All fine. They said they needed to contact the company (LG) and that the company needed THREE VISITS before they would replace it! We are now FIVE WEEKS without a dryer, and they are telling us we have to wait for the company (LG). All of our requests for just sending a replacement for the lemon have gone unheeded. When we call Gerhard's, they just shrug. When we call the company, they either don't get back to us or set up a call and then don't class. THIS IS RIDICULOUS. We thought Gerhard's was a reputable, reliable, and honest company. IT IS NOT. Everything is fine until there is a problem. THEY DO NOT STAND BEHIND THEIR PRODUCTS.

Quick response, prompt repair at a fair price. I plan to use this company going forwardread more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

Great work by Mike and Eric. Really appreciate their hard work and responsiveness. They fixed a…read morerefrigerator and a dryer for me as well. They know their stuff and their prices were also fair. Will definitely always keep them in mind with any appliance issues in the future.

I would highly recommend them they are prompt in scheduling and show up timely and are professional…read moreand friendly when taking your call. They will stand by their work and come back until you are happy. As an Interior Designer I would call on them again and refer them to my clients as you would appreciate their high quality services they provide As for value it is fantastic, best price in town !!