Met with James the owner. He took time to answer all of our questions. Showed us all the…read morepossibilities . Pointed out all the pluses and negatives on all the appliances The install team was excellent. We will Use Petrillos for all of our appliances. Very honest Excellent company

From start to finish an amazing place to do business with . James was easy to deal with patient and…read moreinformative with the best price around for high quality appliances. His installation team was professional and meticulous. We are very pleased and highly recommend them

We went to A1 Appliance based on recommendations of several friends--so glad we did…read more From our first visit to delivery, we highly recommend A1 Appliance. Cindy and Natalie were most helpful with our purchase of several appliances. Bryan and his assistant were great with the installation. Bryan explained the features of each appliance and started the appliances to insure they were working properly. While Bryan was busy with installation, his assistant removed the old appliances. Eddie handled the electrical installation needs and also welcomed any questions. JMB

Family business. Cindy is nice and tried to help but makes the mistake of putting brother Brian( an…read moreExpert he believes) on the phone. He should have retired years ago. Doesn't let you explain or finish your question. Has All the answers without even letting you talk. Very ignorant arrogant rude person. Complained about having to climb steps when he was here and said they should have charged more, seemed to put him in even a worse mood. Whined actually. UPDATE::7/10/24. Cindy sent Mike- a technician (I believe ) who actually was kind, caring , listened, explained a lot and understood. Had manners. Like a normal person should be. Was a complete difference from Brian. Kudos Mike. You turned it around. You deserve a raise. Thanks for making it right. Brian should find something else to do.

My last visit to Mrs. G's on Route 1, Lawrenceville, NJ before the one yesterday, was more than two…read moredecades ago when we modernized our kitchen. The place is in its third generation of family ownership, and has been seriously spruced up in the intervening years. Our 40 year old side by side refrigerator finally gave up the ghost last week (compressor) and it was time for a replacement, as parts for these old contraptions are hard to find. We decided to check out this old school appliance store before moving on to Best Buy or Costco. We wanted to talk to a knowledgeable salesperson before trying someone well versed in computers and TVs, but bored by household kitchen appliances. "Mike," was the right guy. He knew the skinny on kitchen tech, and was pleasant about educating us. Turned out the prices were identical to the other places, had real inventory and the ability to deliver, install and remove within days of purchase, rather than weeks. We opted for the Frigidaire Gallery model, which is basically still American made, and the right size to fit in our washroom next to our other appliances as our back up refrigerator, which the old one had become when we updated our kitchen 20 years ago. Mike took us through the process, had the piece in their warehouse, arranged for favorable financing (12 mo., no int.), with delivery in 2 days. True, there was a reasonable delivery charge, and cost for removing our old dinosaur, but they use their own people to install, not independent contractors. Overall, worth a bit more for the time and convenience, and having someone to call if something goes wrong. We were so pleased by the professional, yet human interaction, that we decided to also purchase a new stove hood exhaust stronger than the one that came with the our stove. It was never able to pull enough cooked air out of the kitchen to vent outside. This may be a continuing saga as the new equipment is delivered, installed and used in life. Let's hope for the best.

Aurora went above and beyond to help me. Her Customer Service was invaluable and I honestly don't…read moreknow what I would have done without her help and support. Aurora was Exceptionally attentive and Professional. She truly is an asset to Mrs. G's. Thank you so very much!! Jackie

The company has not replied to my message both through the website and Ebay messages. I gave three…read morebusiness days wait on Ebay, and sent message through Contact Us on the website afterward. The vacuum sent is a returned product, with scratches on the lid, dusty wheels, and a crumpled box. I expect a courtesy notice over the condition of the product not being new, despite the listing saying "New". I'm excited to use the vacuum; it's functional, but I'm not sure how warranty works for old returned items. I request for guarantees of tests your company has made to make sure the machine won't break down prematurely, or compensatory warranties for this product not being like advertised. Anyway, please give input on how we can rectify this.

I will never do business with them! Horrible customer service and even worse return policy. All…read morereturns costs are paid for by the customer and some products will be charged a restocking fee. I shopped the All About Vacuums website looking for a shark lift away vacuum. Clicked on this model ZU780 looking for a feature that it will lift off the upright and allow you to use the motorized power head with the hose & pole to reach under furniture. All about vacuums website showed a picture of the feature! Great, exactly what I was looking for and made the purchase. Received the shark left away vacuum and got it all assembled and was so disappointed it did not offer the feature pictured on their website. I reached out to All About Vacuum's to notify them that the product was NOT as described and pictured on their website. Bob whom answers the phone said that was a photo provided by Shark. He kindly offered for me to simply follow the return instructions on their website and they would evaluate my refund after inspection on the returned product in its original packaging. I never even turned on the vacuum. I repacked it up in its original box & packaging and drug it down to the UPS to be quoted $165 return shipping costs. I then went to USPS and was quoted $145 to return the vacuum. The vacuum's original cost was $199. Plus the return costs and a possible restocking fee? I contacted Shark directly to complain about All about Vacuums as a distributor / dealer, only for Shark to say that they do not have All About Vacuums as an authorized Shark dealer. All About Vacuum said it was drop shipped from the manufacturer! After reading a "F" review from the BBB and poor reviews online and YELP. My bad for not knowing their return policy. Although I never would have wanted to return it if the vacuum did what was shown in a photo on their website. Very misleading. Note: They have updated their website by removing the photo the that showed the vacuum feature it does not have. This company has poor customer service, sent several emails before they answered one. Called them and not very understanding of why I wanted to return the vacuum because of their misleading photo. They didn't suggest exchanging for a vacuum that could do what I needed. They lack in any customer care service. The return shipping is cost prohibitive to the customer to return it so I am stuck with the vacuum. I will never again do business with All About Vacuums! ***** Update ***** After yelp review was posted and several times requesting a return label, they finally agreed to send one and did fully refund the vacuum, but what a nightmare!

The store is clean and organized. Inventory is lined up in an orderly fashion. Appliances are…read moreclean, new, slightly used. All refrigerators for sale are working. 90 day warranty on everything they sell. $50 shipping. Immediate callback. Excellent communication.

Excellent service,very Knowledgeable, they know their machines, and customers. Very Friendly,…read moreKeeps you up to date on your repair. Amazing all the way around.

This place is very knowledgeable and repaired my wife's Baby Lock sewing machine perfectly. I would…read moredefinitely go here again.

We have used McGlinn & Son to service my two heater & air conditioning units for over 20 years…read more Service has always been prompt, reliable and reasonably priced. This year we finally had to replace both of my units (one was 31 years old and the other was over 40). Gerry and his crew did an excellent job. He recommended a ductless wall unit to replace one of my units, which saved us a good deal of money. We are very happy with everything. They are the best!!

We woke up to our furnace not producing heat. Called McGlinn & Son and Gerry came out and had it…read morefixed same day for a reasonable price. Very thankful!