Very happy with installation. Brandon communicated ahead of time when he would arrive. He arrived…read moreat that time and quickly disconnected the water heater being replaced and installed the new Bradford White unit. We had a very minimal downtime for access to hot water. The installation looks great. Thank you.

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

5 stars for Two Brothers Water Heater Repair. They originally installed our combi boiler/water…read moreheater system, which handles both our hot water and home heating, and the entire installation was completed professionally and incredibly fast in just one day after our old system failed. More recently, we had an issue come up and called them on a Friday. They responded immediately, Kris came out quickly, repaired the system under warranty, and even waived the labor charges. Their customer service, responsiveness, and professionalism have been outstanding from start to finish. It's hard to find companies that stand behind their work like this. Highly recommend Two Brothers Water Heater Repair to anyone needing water heater or boiler work. I would absolutely refer them to friends and family.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.

We were in a tough spot as new home owners when we suddenly we had a non functioning sewer pump…read more Called Dean and he answered the phone himself. He diagnosed the problem and had us back up and working super fast. Dean totally saved the day! Highly recommend!

Dean himself answered the call and came promptly! He fixed the problem - an old leaky kitchen…read morefaucet and valves - the very same day, even though he had to haul from Shoreline to south Seattle. Dean is an old school plumber who's wisely decided to focus on the smaller but still insanely necessary repairs which crop up for homeowners all.the.time. Although the visit wasn't cheap, I figured by the time I bought a *nice* new faucet and valves, ran to Lowes twenty times, busted my knuckles and lost my mind, it was money totally well spent. Thank you, Dean!

Responsive and figured out the issue causing the leak, was able to replicated it, and resolved it…read morequickly.

If you've been getting told something can't be done be sure to talk to these guys before accepting…read morethat because they are true carpenters. Not only will they probably be able to do it, but you'll most likely find the quote they give highly reasonable as well. Honestly not going to waste my time entertaining any other companies from here on out. These are the right people for the job; you're welcome in advance.

I had an issue with my sewer pump so I reached out. After initial contact was made, Blake arrived…read morewithin a couple hours to diagnose the issue. Turns out that our house had some really wonky plumbing installed. The issue was eventually discovered, remedied, and a new addition was installed to prevent this from happening again. Parts and labor cost about what I expected them to, and seemed fair. I was mostly relieved to have the issue solved so quickly.

It was easy to set up an appointment: they have someone answering the phone instead of making you…read moreleave a message. He came over to install a "p-trap" under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!