This is my second time hiring Chuck to unclog another one of my extremely slow shower drains when…read moreall of my DIY methods failed. He's been helping with drains all over my multi-story condo building for years. Drains and sewers are his specialty -- he "makes stuff go down," as he put it. It's nice being able to call a local, real person who answers the phone and can make it to you fast. Chuck is friendly, polite, funny, and honest. Yes, it's a bit pricy -- but comparable to most plumbers and Chuck can give free cost estimates over the phone without charging to visit and inspect first (like many other plumbers). He was in and out in under an hour and the final total was exactly as expected. Also, he guarantees his work for the next 30 days, so if you have any issues he'll come back out to fix them. Thanks, Chuck!

Chuck came out next day morning to unclog my aunts drain. Helpful and professional. Price as very…read morereasonable Recommend.

Ally Plumbing was more than fantastic. I received multiple quotes to replace my hot water heater…read moreand selected them. When they went to install the new heater they ran into a significant unforeseen condition. Multiple different people had to come to my house / the project to evaluate the issue. All of them were polite, professional, and responsive. Ally Plumbing quickly found a solution to the unforeseen condition and were able to execute the change quickly. They were in a position where they could easily have taken advantage of me, but instead chose kindness, understanding, and professionalism to resolve the issue. On top of all this, I learned they are a local business. Honestly, I have been recommending them to everyone that needs a plumber since my unfortunate incident. They are simply the best.

They came out for a washer line replacement and the estimate was 30% higher than other quotes. The…read moreperson who came to my home tried to tell me that I also needed an additional $3000 worth of work but if did it today with the washer project he would take a $1k off the total price. No other plumber discovered this same issue or told me my home would uninsurable unless I immediately do the work he suggested, like Ally. The plumber told everything by phone and never sent an actual estimate as I requested, despite my asking for him to send me a full estimate. Either he realized I didn't believe him and didn't want to put his up sell on paper, or he didn't think a washer alone was worth his two hours of time to fix (because the company I went with only took 2 hours.) The plumber also answered the phone as Beacon Plumbing before asking which plumbing company I was calling for.

Had brewers come out to fix and excavate a sewer line that had a sag. They replaced the pipe, added…read morecrushed gravel and added a new access point. They completed the work quickly, had inspectors come out to finalize the work all for a great price! All of the employees were great to work with and quick to respond. I will go back to them for future work!

Brewer reached out immediately to me after a yelp quote request. I had a backed up sewer and my…read morefirst step was renting the professional machine at Home Depot since I suspected it was a clog in the main line of my sewer. With no success myself I paid a professional plumber to come out to unclog it but they were not successful. They were able to locate the area of the clog but could not get it out. Fearing a collapsed concrete sewer line, I got a couple of quotes which were going to be super high If the company had to dig it out ($4500). since I knew most of the cost would be to dig the dirt out around the pipe, I got a laborer to dig it out for a day to save money and took a lot of pictures and got bids. Because the swing in prices was so big I called over 20 plumbers and some gave me quotes with just pictures and some said they had to come look. Bids were all over the place and some places bid low and tried to back pedal and told me it was going to be a 2-4 hour job or half a day and materials on top of that. After doing my due diligence brewers came out and did the job in 40 minutes and were in and out in time to watch the Seahawks and get into Feast mode. These are down to earth guys with fair prices and they are honest workers. They will he getting many referrals from me any chance I get. I was very happy with everything from beginning to end and would highly recommend to everyone.

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Ron with American Rooter is incredible at his job!!!! My…read moreneighbor and I share a side-sewage pipe that had significant root intrusion. I was nervous about the older cement pipes because I had been told that hydro-jetting could damage weak points in the line. When I called, Ron explained his targeted approach, increasing water pressure to cut directly at the roots (after visually inspecting problem spots with his camera). He was prompt and his rig and equipment were impressive (both technologically and with their pristine condition). He is a phenomenal professional! He worked efficiently while talking me through the process and provided video to help me better understand the need for future work (without trying to upsell me). His quote was fair and exact. I am truly grateful for his assistance during such a stressful time! I highly recommend Ron and his business!

We called Mr. Rooter Plumbing because our water heater pilot wouldn't stay lit. After doing some…read moreresearch, I figured it was probably the igniter or thermocouple, but I didn't want to mess with it myself. My wife scheduled a free service call, knowing of course there would be a catch. The next day, a tech named Tom (goes by "Tommy") showed up. Within 5 minutes of looking at the unit, he told us the entire water heater had to be replaced--for $2,500. On top of that, he claimed the pan and placement didn't meet code and insisted it needed to be reinstalled 18 inches off the ground, which would cost another $2,000. That's a total of $4,300 plus tax. When my wife called me to discuss, I tried speaking with him directly, but he constantly talked over me and wouldn't listen. That was enough for me; I told him thanks but we'll be taking our business elsewhere. We ended up ordering a brand-new water heater through Home Depot. With installation by Fast Water Heater, it cost us $1,800 plus tax. It was done the next day, and everything passed city code exactly where the old one sat. I don't think everyone at Mr. Rooter operates like Mr Tommy, but my experience felt like a sales pitch disguised as a service call. Instead of actually diagnosing the issue, it was straight to an overpriced replacement and scare tactics about code compliance. The customer service was rude, and the upselling was not ethical. Do yourself a favor and get quotes from other vendors before signing with Mr. Rooter.

I initially posted 3 stars because of several things including leaving some black stuff on my…read morebathroom floor, the high price for the water heater replacement considering the hours needed to replace, and lastly, using a channel lock wrench leaving large tool marks on the chrome on all the fittings including the cold water hose to the toliet. With that said, I raised my review up to 5 stars after I reached out to the manager, Danny, Danny said he would talk to the plumbers about that in thier next meeting and also made the price better. I like that they did something about all the issues. Btw, Danny offered to replace the toliet hose but I was satisfied that he'll bring it up in their meeting. Kudos to Mr Rooter. I'll use them going forward.

Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

Prompt response, reasonable quote. I haven't used the service yet, the initial contact was very goodread more

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

We recently received a notice from the water company that we had a leak, and honestly, we had no…read moreidea where to start or how to handle it. We ended up getting estimates from three different plumbers, and I Need a Plumber Now immediately stood out, they just had the best vibe from the start. They were professional, quick to respond, and took the time to clearly explain everything. They provided detailed information about the work, walked us through both best- and worst-case scenarios, and made sure we felt comfortable every step of the way. Ryan was especially amazing, super professional, responsive, and easy to work with. On top of that, they were able to get everything done in just one day, which was such a relief. I Need a Plumber Now definitely has a customer for life. I would recommend them 10/10!

Highly Recommend Ryan from "I Need a Plumber Now!" After…read moreputting in a request on Yelp, "I Need a Plumber Now!" was incredibly quick to respond--and Ryan actually arrived before several other plumbing companies even replied. Once Ryan arrived, he was extremely helpful and clearly determined to resolve the slow drain in our kitchen. He walked us through a few possible approaches and immediately got to work. After some diligent effort using a drain snake followed by his high‑powered water flushing equipment, the clog was finally cleared. Ryan also took the time to leave us with helpful tips on how to prevent future buildup, especially regarding cooking oils that had hardened inside the pipes. That extra guidance was much appreciated. Beyond his technical skills, Ryan was personable, friendly, and professional. In this day and age, it can feel worrisome inviting someone into your home--but Ryan is someone I'd gladly invite back for a cookout anytime. Overall, the service was fast, efficient, straight to the point, and fairly priced compared to the competition. I highly recommend Ryan and "I Need a Plumber Now!" Thank you, Ryan, for your hard work!