My MRI was paid by insurance as it was in network with CEENTA but they choose to have an out of…read morenetwork interpret the results. Had they told me this when my MRI was approved but were going to choose someone out of network I would have asked to perform the MRI at Novant as it is in network for them and so would the radiology interpretations. I am now getting a bill for almost $600.

I am truly nervous about the care of my eyes BUT the medical team and Dr. Hammond are truly a…read moreblessing. My appointment was to clear my lens after cataract surgery. They know me and the medical crew came to my rescue. I will be the first in line to state that the staff kept me calm as the beam of the light entered my eye. The funny after was the tiny particles that had me swatting. I love this team!

Just had Lasik done yesterday and feeling amazing!…read more From my first call to Providence eye until now, I have felt cared for and well informed every step of the way. Every staff member at Providence eye is genuinely warm and caring but most importantly knowledgeable. The communication between staff members is fantastic-making the patient experience much easier. I felt so comfortable knowing that everyone was on the same page. Despite the fairly simple pre and post op instructions they were repeated to me just the right amount of times, in writing and in person. I was made to feel completely comfortable to ask any questions at all! Dr. Mozayeni was friendly, warm, informative, very detail oriented and thorough. He didn't try to sell me on Lasik, but rather educated me and was informative about my options. During the actual procedure, I thought I would be very nervous, but with Dr. Mozayeni and is fabulous tech Sara by my side, I was surprisingly comfortable and confident. When I left the office, I truly felt that Dr. Mozayeni and his staff were as happy for me and my new vision as I was! Thank you Providence eye for this wonderful experience. You're getting all my Lasik referrals!!

Great experience getting EVO ICL here. Got me in quickly for a consultation and got my procedure…read moredone the same month! Great customer service from all staff!

Dr James is fantastic and it's a shame he is supported by the group up front who seem not to care…read moreabout patients, have absolutely no manners and seem incapable of a polite demeanor. About to find a new doctor.

Terrible customer service. It's impossible to talk to a human. All the phone numbers send you to…read morevoicemail and no one ever calls you back. I ordered contact lenses 3 weeks ago and have not received them; nor can I inquire about them because no one will answer my calls. I have used the Providence Rd and Pineville locations. Both have been disappointing.

I am so impressed with Dr. Browning my eye was saved by his skill and knowledge…read more Anyone that needs eye care I recommend you reach out to dr. Browning. He and his entire staff office and surgical are so professional and caring.

Had an emergency with the drum of my hearing aid stuck in my ear - ouch …read more Danielle went above and beyond to try to accommodate an appt for me . Even taking the time to check with other locations schedules. I'm in the medical field myself and I find it very hard these days to get someone to take the extra steps to accommodate someone's need. Thank you

Dr Klein is amazing, but don't go to Dr. Puri. I almost lost my hearing by an incorrect diagnosis…read moreby Dr. Puri. Fortunately the on-call PA put me on prednisone which saved my hearing. Did a follow-up with a different doctor (Dr. Klein) afterwards and Dr. Klein was very thorough and would recommend him.

I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

Dr Stroman is amazing! So nice to deal with and obviously knows his specialty well and seems to…read moreenjoy his job. Lisa runs a great office! Highly recommend!!

I set an appointment close to 12 months ago for Dr. Mankoski to see me. Got a call from their…read moreoffice saying he could not see due to he would be out of the office. Stated it would be another 6 months to get in to see him. The Dr. cancelled the appointment, NOT ME! Sent email notes asking for them to reconsider the reschedule time line. NO ANSWER. Shame on Dr. Mankoski and Horizon for poor customer service. I will see eye surgery somewhere else. BEWARE!!!!

Dr. Gifford is the best. Have been going to him for 15+years. He is so caring and thorough. Listens…read moreto any concerns you might have. He stays on top of issues you are having. His staff are very pleasant and sweet. I would highly recommend Dr. Gifford as your optometrist.

I was quite disappointed with my first visit to Vision Care Associates. My appointment was…read morescheduled for 11:30 am. My initial assessment did not start until 11:55. When I mentioned my displeasure to an associate, I was simply told "we have been running late all day". No attempt was made to tell me in advance that they were running late or any form of apology. This will be my last visit to the place of business.

My issue has nothing to do with the doctor, but with the person in the eyeglasses area. After my…read morecataract surgery I still wanted to wear my eyeglasses. My prescription (for reading) was only going in the lower portion of the lense. It was explained to me that was called a "progressive" lense...top portion has no prescription. I also needed new lenses in my sunglasses. I assumed the tech understood I wanted them exactly like my regular eyeglasses. Instead of simply saying that, she used other words when discussing the sunglasses. I still assumed they would be exactly the same. After picking up both pairs of glasses, I noticed the sunglasses were "blurry" when looking straight ahead. I knew immediately what happened. My reading prescription had been put in the entire lense. Not just the bottom. When I was finally able to speak to this tech, she told me I had to pay the difference for a "progressive" lense. Not for nothing, but I don't do this for a living. She does. Why on earth wouldn't she explain I needed a progressive lense in my sunglasses?? She didn't. She let me think my sunglasses would be just like my regular glasses! Then had the nerve to insist I was at fault. Sorry, not buying it! SHE is the so called "professional". If I only needed a reading prescription, hence a "progressive" lense on one pair of glasses, why would the second pair be different??? I'm waiting to speak to her manager when she returns from vacation. I do NOT recommend getting your glasses from here!

Having had excellent experiences at the Southpark and Steele Creek locations, I expected to be just…read moreas pleased at the Pineville location. I couldn't be more disappointed. The first issue was just making the appointment. I showed up, they didn't have me scheduled. What followed was so screwy and complicated I don't even know how to go into any detail without needing five paragraphs, so suffice it to say by the time I could show them the confirmation on their CEENTA app all they could do was try to fit me in. They did, but I felt rushed and the doctor and his P.A. seemed to be distracted by thinking of the next patient while they were talking to me. All of this was nothing in light of what happened next. I had surgery on my neck. The goal of the surgery was accomplished but the incision wasn't closed properly and I am left actually deformed. It's ugly and permanent and I will be self-conscious about it for the rest of my life. I understand that by the time it was discovered there was nothing that could be done to correct it. But they were so nonchalant about it and haven't seemed at all concerned about what happened to me. And it absolutely WAS the fault of whomever closed the incision (I don't know who, I was anesthetized). I followed post-surgical instructions to the letter. I even considered a malpractice suit, but that would accomplish nothing. This cannot be fixed. I want to repeat: I have had a more-than-satisfactory experience at the Steele Creek location and the care I've received at the Southpark location has been outstanding for the last ten years.

Everyone was friendly and very helpful! Procedure is straightforward and effective, no worries at…read moreall.

I had a great experience with The LASIK Vision Institute. The team gave me several correction…read moreoptions and the pros and cons of each. They also provided contacts so that I had time tj simulate the correction I wanted. I would highly recommend!