I called on Saturday, 7/12, to see if they had availability for a pedicure, and they were able to…read morefit me in an hour before closing. I was visiting from out of town and had limited time in the area so I appreciated them accommodating me on short notice. The technician who started my service was very kind, but she mentioned a few times that she wasn't feeling well. Out of concern, I told her she could skip the polish and stop early. Later, I regretted that decision and called back to see if I could return to have the polish applied. The receptionist was not particularly friendly, but eventually agreed I could come back the next day, Sunday. When I returned, the overall vibe was a bit off. The receptionist and the new technician seemed cold, and it felt like there may have been some internal discussion about the situation. Nonetheless, the service was completed. Unfortunately, by today, Monday (7/14), the polish on one of my toenails has already chipped, which is frustrating so soon after the appointment. When I used to live in Miami Lakes and when I come to visit, I typically go to the other location by Veterans Park and see Magalys, and I've always had great experiences with her. They were unfortunately booked for the rest of the weekend. While I've had consistently positive experiences at their other location, this visit was disappointing by comparison.

Young brunette girl/ nail tec painfully destroyed my hands and nails looked terrible and started…read morelifting day after. She speaks Spanish. Avoid her work. She's ruthless and the owner apparently had her work through her lunch break so she took it out on me.

I had a great experience at this salon! Channi was great, she made sure the shape, color and…read morefinish were exactly what I wanted. Staff was friendly!

Came here for the first time to get my nails done for my birthday. Pamela was my tech and she did a…read moregreat job! My appointment was at 12:30 so it wasn't busy however I was there for about 3 1/2 hours. A little long for a mani and pedi but the quality is A++

I love this place, but I have to give it 3 stars because they NEVER attend me on time. It doesn't…read morematter what time I come, I always get attended late. I came in on Thursday for a dip manicure and regular pedicure. My appointment was for 5:15 and I got a text that my nail tech was running 15 min late because she was backed up. I go there at 5:30 and the front desk tells me that my nail tech will be done in 10 min. I was already a little annoyed. I didn't get seated till 6:30!!!!!! I work from 6am-4pm, I am exhausted by the end of the day. For them to have someone waiting an hour and 15 min after their scheduled appointment is very disrespectful. There policy states that after 10-15 min your services might not be guaranteed......well how about how long my nail tech takes. If they're only taking appointments and no walk-ins then I expect to be attended at the time I reserved. The service of this place is so great, the staff is nice and the owner is very sweet and front desk is very attentive.... but it's such a shame that they have no concept of time or care about how valuable someone's time is. . This needs to be an issue that gets fixed ASAP

I have been coming to this salon for the past 3 years or so. Let me start by saying…read more that the place is beautiful. The owner keeps it up. It's always clean, the nail polishes are well organized and the staff is very professional. The nail tech that I've been going to since I started is Julie. She does an amazing job with my hands and feet. She's sweet, funny and very professional as well. I highly recommend her and the salon if you are looking for a place to do your nails. You won't regret it.

I've tried the other Miami lakes location with different nail techs but this one by far is my…read morefavorite as well as Beatriz. She pays careful attention to detail and makes my nails very crisp and clean. I highly would recommend her for any shape or style!

I went over the summer as a last minute find with my grandmother for a manicure and pedicure. The…read morelocation was super cute. It was a quiet relaxing location. The decor was very cute and clean. Both me and my grandmother were very happy with their work. We loved their attention to detail and the time they took to do our nails.

I love this place because they are amazing! The customer…read moreservice, the nail technicians, EVERYTHING! Ally you're the best! Thank you for always do my nails the way I want

horrible nail salon horrible gave three funguses on my feet and their so rude horrible customer…read moreservice horrible place and horrible nails zero dont go dont waste your time or money.

I just moved from MD and I am looking for a new nail tech. This PLACE IS NOT IT! Im not sure if the…read moregirl who did my nails is new or not but my nails were messy. Worst part they were pricey. I asked for a design (I'll post the design vs what I got) and it was a simple design. I requested dip with tip. She didn't buff out the nails or do the cuticle part. The shape was just messy all around. I stepped out and had to come back because it was just so bad. See pictures. I paid $70 for just nails. That's ridiculous in Hialeah! And they were just horrible. So when I went back they weren't even empathetic or apologetic. They just said ok come back when you're ready to get them redone. I went back after work and the manager Jennifer did my nails. She's pretty good however, not even a week later the paint started chipping. She didn't even use dip. She used gel which wasn't what I asked for

The best place to come get nails done!! Look at how beautiful they came out!! Thank you Jody and…read morethank you to the staff for the wonderful environment!

The best service! I love this place, the staff is super friendly and very accommodating. The salon…read morevery clean and inviting. The girls do a fantastic on my nails every time. 100% recommend

Que ladrones son. Primero, el website dice $30 por un pedicure. Me cobraron $35. La mujer que me…read morehizo el pedicure no quería trabajar. No me hizo absolutamente nada de masaje. No me puso nada de crema, no tardo de lijarme los pies, NADA. Solo me quito el esmalte viejo, me quito la cutícula y me puso el nuevo esmalte con las uñas y pies todavía mojados que acabo de salir y ya se me cayó. Cómo lugares así estan abiertos? Porque quieren jo*** a las personas que están lavando un servicio?! No vayan a este lugar! Es un robo!!!

Yusi is so kind and her place is Very relaxing - highly recommend if your looking to have a…read morerelaxing mani pedi ritual - grateful to have found her

From the owner: Locally owned nails done right read more

I honestly don't even know where to start... I ended up at Nail Nova Salon in Miami Lakes after one…read moreof my best friends insisted I come here to fix a complete nail disaster from another salon (Fresa y chocolate in Doral) and when I say disaster, I mean it was a full-on massacre. My nails had been over-filed to the point where you could almost see the redness underneath, like one step away from breaking skin. The product was poorly applied, my cuticles weren't properly cleaned, and where they did touch them, they left them irritated and borderline infected. I walked in feeling frustrated and honestly a little down. But from the moment I got to Nail Nova, everything changed. Delia, the manager, took such amazing care of me from the start--super attentive, kind, and genuinely concerned about fixing what had been done. They even offered me cafecito (which, let's be real, already makes everything better ). And then Bea... she truly saved my nails. She assessed the situation and walked me through what we could realistically do given how damaged my nails were. Her attention to detail, patience, and skill were next level. She didn't just fix them--she transformed them. My nails look beautiful again, but more importantly, they feel healthy and cared for. You can tell they actually care here--not just about how your nails look, but about the health of your natural nails too. I walked in feeling like a mess and walked out feeling like myself again. Thank you for the incredible service and the amazing work. Highly, highly recommend Nail Nova Salon if you want professionals who truly know what they're doing and treat you with care

Wonderful customer service. The minute I walk in the staff made me feel welcomed. I really loved my…read moremani-pedi and all the colors they have available. Clean, tidy and a very friendly vibe, the staff were really sweet and ALL the nail technicians were friendly and professional. I highly recommend this nail salon.

This place was definitely somewhere i'd return too! I'm not fluent in spanish so it was a little…read moredifficult for me to explain what i wanted but once i showed a picture we made it happen! the nail art was beautiful, that staff were all super friendly and the over all experience was really fun!

I had the pleasure of getting my nails done by Ms. Rosa and Ms. Amaryllis who both took the time to…read moreunderstand what I wanted. I'm a very picky person and they had patience for me which I'm so grateful for. My nails came out so cute. Ms. Rosa helped me pick out my base to make sure it was exactly what I wanted and even had glow in the dark top coat. I will be back. Thanks