I joined this gym as its walking distance from my house. I like it cause it's not super crowded and there's always machines to use. One of the trainers Chris is helpful with the machines and Keoni the manager is also friendly and helpful. I can go at ANYTIME hence the name Anytime Fitness read more

We've all been through 2020 and it was rough, I wanted my membership canceled so bad to pay other financial bills and it was a tough year for everyone. My membership actually was supposed to end December of 2020 making my 2 year contract but within that 5 months of lockdown, my account froze and I misunderstood 2 year equals to 24 payments and I still have 3 payments to go as of this month February so, thank you very much to the business owner I spoke to for clearing that up. Also, I encourage anyone that wants to get fit for the new year with Anytime Fitness because it's a good little gym, they do offer training for people who wants to really lose weight or build strength. But if you don't want to commit to a contract then by all means necessary don't. read more

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Even if you read the contract, they will not let you out of it. I'm a military spouse and my husband has orders that we are relocating. I've submitted those orders and they are telling me I need to find a location near my new place of residence. Nowhere in the contract states that. I've asked where does it say I need to do that and Chris could not give me an answer, but stated I would need to pay 60% of the remaining contract. I've read the contract and it states cancellation is acceptable if you are moving 15 miles away from "the gym" and not any gym. It's insanity that they won't honor their contract. I've asked for someone else to call me back and still no one has called me back yet. I would not recommend this gym. They have you sign a contract with rules they make and not follow their own guidelines. read more

It's a fair gym. Two private showers. 3 private toilets in all. Standard cardio equipment. Average free weights and machinery. Companies like planet fitness and golds have a more extensive range of machines but if you're a run of the mill kind of person, what the gym has is totally fine. Keyless 24 hour entry. Friendly staff. It's a decent and fair gym. Not the greatest. Not the worst. read more

Avoid this place at all costs. Such a shady business. I started their "6 week challenge" in early 2022, when Nick was their manager. The deal was pay $600+ for 6 weeks of group training and if you lose 25lb in the 6 weeks, you get your money back. I don't know where in my mind I thought this was even manageable. I went to 3-4 group trainings per week with Nino (who was a fantastic trainer), and 6 weeks went by... of course I didn't lose the weight. I felt pretty scammed but because I liked Nino as my trainer, I signed up for a membership. READ YOUR CONTRACT! You are imprisoned to them for 2 years - no way out without coughing up all the money in the contract. During my time at AF, Nino was the only constant. Managers were changing constantly, you couldn't really get a hold of anyone in the office, and the owners came by occasionally with a judging demeanor. About 9 months go by, Nino ended up leaving AF. I really only signed up for Nino as my trainer, so having the change and being stuck in this contract sucked. Luckily, I had a medical exemption come up and was able to wiggle my way out. A few months later, one of their come and go managers, who is also a realtor, took my information from the AF system and started unsolicitedly texting me about selling my home with his business number. Disgusting! Months go by, my membership has been cancelled for 5+ months, and suddenly a $40 charge onto my card from AF..... Of course, nobody to answer the phone, nobody to discuss WTF this charge is with. They should NOT even have my card information as I don't have a membership and haven't even had one for months now. Just avoid this place. They don't know what the hell is going on 99.9% of the time. read more

Went to try the day pass. I like how the gym is small and not too crowded. Very clean gym. Con: Hard to get in touch with anyone there. No one responds to emails or texts. Guess they don't want the service. read more

I'm visiting Hawaii for only 3 weeks. Glad that they have Anytime Fitness here Since I joined the membership in CA not long ago. Manager Chris is a great guy. He's been very helpful to me. It's a well managed place. Thank you Chris! read more

I'll keep it short. Read the contract. This gym is the worst in dealing with contract and cancellation. They make it seem like the process is easy when you sign up. Then when you want to cancel nah no can. Get plenty better gym around that are ethical. What happen to their manager Nicholas? read more

I've never wrote a yelp review before until now. The employees and manager and very uninformed and difficult to work with. They will try to squeeze every penny out of your pocket for their benefit. I am currently in the military and was stationed elsewhere. Legislature states I can cancel my membership with only the penalty of paying that months fee. The employees disagreed with me that this was a law despite being informed (Which They should know). The law is called the servicemembers civil relief act. I even got employees at another anytime fitness to give me corporate number to get this place penalized for breaking the law trying to steal money for me and likely many other unknowing service members. I highly NOT recommend this place if you're military or if you don't like supporting shady people. read more

I cancelled my membership IN PERSON on February 15 and on March 1 I was STILL CHARGED for a monthly membership.

Read your contracts closely, my friends. The gym holds the power in its contract structure by locking you into an LTR when you've only met for a first day. And there may be a grace period to try things out, but be real with how assertive you are in cancelling even a lopsided contract that doesn't suit all of your needs. Did I say to read carefully? You should! There are mid-year fees to be aware of that you'll be paying to contribute to the overall upkeep of the gym. Why aren't these overhead costs already factored into the base price of the contract? I don't know! Contract prices are seldom vague, but somehow I found my experience discussing the options to be as muddy as "discount" produce at Chinatown. Be very careful when discussing numbers. The price kept getting round up until it felt quite like the numbers were "about-ish" to the point where what I went in for and what I ended up paying were two very different scenarios. Read your contract! read more

Very bad business, they pick charging you multiple payments just to cancel. They are the biggest regret in my life that I've ever made. I pray that everyone sees this post. It is not worth the stress . But I do highly suggest doing homework before entering any gym. read more

Contract is horrible & canceling is impossible. Not a good business to support. Felt extremely ripped off paying for a personal trainer contract one time per week. If you don't use it u lose it read more

A little busier this morning but still a great time to come and workout! Working on my legs today and already feeling it...pushing heavier today! Great stress relief t workout! Seeing new people come in e very week which is good. Reserved parking for the members so that's good. 3 restrooms...one male and one female each has a shower in it and one unisex so that if someone is taking a shower there is still a restroom available. read more

Anytime Fitness - Gyms Near Me - Aiea, Hawaii

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Contacted the aiea office couple month ago to cancel subscription since COVID restrictions prohibits me from going to the gym. I was told my account could be suspended until restrictions were changed or lifted. I found two charges on oct 27th. Called in and the rep told me they started charging people because they ANTICIPATE the restriction will change come Nov 13. I explained I was told my account would be suspended till restrictions changed which is why I didn't close it in the first place. They are charging me despite not being able to use the gym. I requested a refund which I was told would be sent to the owners for review. A week goes by and no reply. I call the office again and there is no record of my first call or my request. It's been a few days now and no response. I left a message since no one is picking up to cancel my membership and refund me otherwise I'll dispute charges with bank. read more

Please look at the contract and don't make the same mistake I have. I wasn't going to make a your review especially since this happened to me a year ago. But since I found out a very similar situation happen to my friend. I thought I have to to open and honest about my experience. I Decided to go with anytime fitness because it was a more smaller gym type. It was more relaxed and casual. It offered some classes that I specifically had an Interest in. But soon found out that anytime fitness you can go anytime. Cool! But no one's there, no person working after a certain time. Not even one Security.... So I never went late at night, because I didn't feel it would be safe. As everyone struggled during the pandemic no matter what hardship I went through I was committed to my contract. When I called and said when my contract was up they gave me a certain day. So a few weeks before that day I was confirming my cancellation. Then I was told that since the business had to close down a few months that my contract was added a few more months. But I said the contract date is a contract date. The lady that I called months before just gave me my contract expression date she didn't tell me all this extra stuff so basically they had two different stories. So basically they want me to pay the full price. Extend the contract without notifying me. But not provide me with their full facilities and services of the contract??? Does that make sense to you? Kinda like do as I say but not as I do.... We all was having a hard time with the pandemic. But this company was basically saying hey pay me the full price. But They was not gonna give you what They promised you in the contract. And you have to pay it up. read more

I went to check out Anytime Fitness because Nicholas, sales rep has been texting me to get me to come in. I showed up on a Friday afternoon. Located in Aiea Town Square. I was surprised when I pulled up and saw lack of parking near the fitness center. They're doing construction in the middle of the parking lot. I found parking and made my way up. As you enter, there's a motivational wall with all the happenings for the month as well as encouraging words to keep you on track with your goals. Nicholas met me at the service area. He gave me a grand tour. There's plenty of equipment and the gym wasn't packed at all. Nicholas did say that between 6p and 8pm are the busiest times. I like the face that the coaches design workouts to target certain core area of the body. If you're looking for Zumba, you won't find it here. Anytime Fitness is actually open anytime. They provide clients with a fob that is required to get in. The rate is currently $53 a month. Who know...maybe I'll see you there read more

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Horrible contract. They hold you hostage. Find another gym. Use stop payment and move on.

Buyer beware...DO NOT TRUST THE FREE TRIAL bs that they throw at you. First off, They charge you an initial fee to get the "free" 5 day trial. If you do not decide to become a member, they promise a money back guarantee. On top of that, they charge a random $30 for god knows what. YOU WILL NOT GET YOUR MONEY BACK. They have been very unprofessional when it comes to getting back to me or even returning my calls. It has now been 3 months that they have kept me waiting. I am at the point of having to go down there and getting to the bottom of this. Very disappointed in this place. read more

I paid for personal training when I signed up for membership and was told I could use it at any time. I was told that all I had yo do was text their number. However, I tried reaching out a few months later when I was ready to book my sessions and didn't get a response for two months even though I texted a few times trying to set up my sessions. I got busy so didn't try again for a couple of months and then I was told I couldn't use them any more because they expired. I spoke with a manager, but he said he had to talk to a different manager and would get back to me the next day. He didn't. I've tried following up several times, and received no response. I have hardly used the gym because I never was able to get the training I needed to learn how to use the machines. Basically, I paid for training and a membership that I haven't been able to use. My health plan allows me to sign up with multiple fitness centers at a time so I recently joined Planet Fitness and received immediately so much better communication and training. So don't waste your time and money if you are looking for a place to teach you so you can get fit. If you already know what you're doing, then Anytime Fitness may be fine for you. If you are looking to learn, you'll probably find another place more helpful. read more

Key Fob not working; no 24-hour customer service, despite an "Anytime" Fitness facility; Goodluck trying to reach them outside normal hours

Please read the fine print on your contracts. Everything will be disclosed there. If you don't pay you will be sent to collections & it's a hassle to get that handled. The gym is very spacious (upstairs and down stairs). I feel safe here because they require a fob to get into the gym at all hours. they have a lot of equipment of the same kind so you aren't stuck waiting for someone else to finish first. They have a water fountain & a section to refill your flasks/bottles. They also have sanitizing wipes throughout the gym so make sure to use it so we can stop the spread of germs around. The staff I see helping others a lot which is nice to see them involved. I only had a conversation w/ one of them (keoni) he's very nice & encourages you a lot which is nice because some people might not feel confident yet at the gym. It's good to have support from the employees who want you to do better. Parking does get crowded w/ other businesses around but do-able since they have a big lot behind. They have a little area in there to keep your belongings as well which I like so I can keep my things there without having to bring it around all the time. read more

Jerome gave me a call today to work things out which I'm extremely grateful for. Although I don't get to cancel for free, we worked out an agreement. He listened to everything I had to say and I'm glad he was understanding and saw where I was coming from. I appreciate the fact that my issues were escalated and taken care of. Thank you Jerome. Please double check with your insurance that Anytime is part of your program before signing up. Ask all the questions before signing any contract (I guess that should be a general rule in life). I still do think Anytime is a good place to workout overall - it's never extremely crowded and is always clean. The vibe is also really chill if you don't like intimidating gyms. The workers are always friendly and welcoming - they'll always greet you with a smile. read more

This is an update for this business I had with anytime Fitness. If you guys are going to sign up for membership, be very careful. They don't disclose anything about the contract and once your in you have to pay up to whatever year you signed up. As for my contract I was not told I signed a two year contract. I still remember my membership specialist and it was Duran. He did not disclose anything to me about my contract and all he said was to read it. No information or options of signing in for one year or two years. What topped off everything was I moved near north shore and wanted to cancel. I tried calling this location to see if anyone can help me cancel but no one was available to help. I called again and I was being helped by a personal trainer. Who also couldn't help me at all. She said she would leave a message and have someone return my call. But no one else returned a call so I gave up and later in a couple of months got a huge bill from collections. There wasn't anything disclosed on cancelation, having to pay whatever how many years you have left of your membership. They also didn't disclose about the radius of the membership. If your 20 miles from any location you won't be able to cancel. All in all it was not a good experience as I thought it was going to be and I WILL NO RECOMMEND ANYONE! They expect me to go to their gym that's either in kapolei or AIEA when I live near north shore. That's is out of my way just to workout!!! Don't sign up for membership because of how shady they are!!! They don't disclose anything and they are just trying to get a sale off of you. Once they get your sale they won't HELP YOU! read more

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If I could give them a -5Stars I would. This gym is only about money they do not care about the customer at all. When I walked in to sign my son up for the membership I asked him for a one year contract he said they do not have one year contracts ( WHICH IS A LIE ) only two years. I said that we would be moving so I didn't want two years. He said don't worry about IT if you do not have a gym with in 15 miles of your new address you can cancel your membership. I also told them that my son was not 18 years old. The guy said that was not a problem. So my son moved and when I asked to cancel his membership they said I need to have a letter saying he moved and the new address. Which I did and now they are saying it is not good enough. When you call the gym they do not answer half the time. I talk to May who is the member experience manager. She asked me for a letter from my sister saying my son is living with her. I sent that to her along with my sons diagnosis which she also asked for. Then she emails me asking for power of attorney. I didn't give anyone power of attorney I just let my son move with his aunt. After that she did not answer any of my emails. ( Which I still have ) Then Marian called me saying that we can cancel but I would have to pay 60% of his remaining agreement which NO ONE ever told me I would have to do that. I told her why do I need to pay that when no one told me anything about that. ALSO THE AGREEMENT THAT THEY HAVE NEITHER I OR MY SON SIGNED and that is why I never knew any of this. Marian said she would have her manager call me and that never happened. My sons agreement would end in April 2021 which is 9 months from now. So 9 months X $ 57.72 comes out to $ 519.48 if you take 60% from that it comes out to $ 311.68 that is not the price she gave me. So if you add the 3 months that we were not charged due to Covid-19 and the gym was closed. That would make my sons contract 12 months X $ 57.72 which comes out to $ 692.64 and 60% of that comes out to $ 415.58. SO WHY WOULD I PAY FOR THE MONTHS THAT THE GYM WAS CLOSED???????????? ALSO MY SONS AGREEMENT WHICH WE NEVER SIGNED. SAYS Membership Plan Aiea Charter Gold (24 Month) Membership Begins April 8, 2019 Membership Ends April 7, 2021 RECURRING PAYMENT Subtotal $54.99/mo Tax $2.59/mo Total $57.58/mo Number of Payments 23 SO CAN ANYONE TELL ME WHY I AM GETTING CHARGED $ 57.72 WHEN IT IS SUPPOSE TO BE $ 57.58 THIS IS WHAT THE AGREEMENT SAYS The items shall be drawn on or about the date or dates of the Payment Plan. The transactions on your bank statement will constitute receipts for payment on your account. If the regular payments set forth on the Payment Plan should vary in amount, you are entitled to receive notice at least 10 days before the payment is due, when it will be made and how much it will be. However, by executing this preauthorization, you choose to instead get this notice only when the payment would differ by more than $50.00 from the most recent payment. WHICH NEITHER MY SON NOR I SIGNED OR INITIALED I told her why do I need to pay that when no one told me anything about that. ALSO THE AGREEMENT THAT THEY HAVE NEITHER I OR MY SON SIGNED and that is why I never knew any of this. Marian said she would have her manager call me and that never happened. I called today and they said I have to talk to ABC Financial they handle the cancellations and would have a copy of my sons signed agreement. Which they do not. I called them and they sent me the cancellation requirements. THIS IS THE WORST GYM EVER. THEY HAVE NO CUSTOMER SERVICE AT ALL. THEY ACT LIKE NOTHING IS THEIR PROBLEM. AND THEY GIVE INCORRECT AND MISLEADING INFORMATION THAT THEY DO NOT ACCOUNT FOR. I am going to make a report with the Better Business Bureau. WWW.BBB.ORG I am also going to be Filing a Complaint with the Department of Commerce and Consumer Affairs. WWW.CCA.HAWAII.GOV read more

Anytime Fitness - This is what you need to cancel your membership. If you send this to ABC Financial they will cancel - Gyms Near Me - Aiea, Hawaii

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Ive had my membership for 4 years no issues. I wanted to recently cancel as Ive gotten no use out of it in almost 6 months. Called on 11/21 to do so and submitted the exit survey per the manager. On 12/1 I was charged. Manager is stating I am due "one last payment" When I asked one last payment of what he cant provide a clear answer. For clarity, my contract is open ended I am not in any term contracts meaning I wouldnt owe any additional balances. I am told its the policy and is it my agreement I signed but there is NO policy in my agreement I signed stating upon cancellation you will need to pay for one more month. I have been asking the manager for almost two weeks now to show me where it states this to where he is now stating he needs to ask the business owner to point it out but he "knows its in my agreement". My point, if its in my agreement great I'll pay it! but if it takes the business owner over 2 weeks to find me the part in my two page agreement where it states these rules Im calling BS. Now Im being demonized as impatient because they cant find their own policy for which they felt confident enough to stand by and take my money. Steer clear of this gym at allll costs! read more

Signed up for this gym through Active and Fit (HMSA program). Went to the gym to complete the registration during their stated "manned hours" but no one was there to help me. Gave them a pass because it was close to 7 pm. Went back the next day around 5 pm and still couldn't get a hold of anyone, and you physically can't enter the gym without a fob. Called the number and waited an hour for a reply. Manager said he was busy and his assistant had to leave early. Guess you can reduce costs by limiting service and availability! Another member had trouble with her fob and couldn't get in. With that level of service, I'm going elsewhere. read more

I have been to two other anytime fitness, now while they were clean. This gym in Aiea is the CLEANEST I've ever been too. Including 24 hour, UFC.... I don't know if it's just the patrons that clean up after themselves. But literally nothing in here is dusty. Restrooms are always cleaned. And it doesn't smell like a normal gym. The staff here really takes pride here! Thank you to all the staff, as a g goer I appreciate this. If your looking for a gym this is the best on Island and in the state of Florida, that is the other anytime fitness I've been too read more

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I came in last week to try the 7 day free trial at the Aiea Location. The fitness center is located on the second floor above Daiichi and Jenny's hair salon. Equipment is brand new and area is kept very clean and sanitized (especially with this Coronavirus going on). I only seen a crowd on Wednesday afternoon since I normally go mornings. But overall it is not over crowded and I feel very comfortable here. I met with May on my last free trial day to see what my options were. She was very helpful and expressed great customer service to help me get a membership. Long story short I signed up and got my key fob. Now I can work out anytime 24/7. read more

My daughter had a membership before she left for college. When I called to cancel, the employee said he would have to talk to the owner to see if the remainder of the membership (1 month) could be used by someone else in our family since there was no location close to her college. The contractual obligation isn't really made clear during enrollment, but my fault for not reading the fine print myself. No call back. In the mean time, the contract has ended. Keep in mind my card is still be charged $57/month. I called back and told them I wanted to cancel. The employee told me I had to send them something that showed my daughter had moved to the mainland for school so the cancellation could be processed, so I requested an enrollment verification from her school. In hindsight, I don't really know why they would need me to send them anything since the contract would have been fulfilled at that time. Anyway, I emailed the paperwork from the school and was told my cancellation would be processed. This happened on September 3. On September 13, my card was charged again. I emailed Nick back and he said that was because cancellations took 30 days to process and it would be the last charge. Yesterday, Oct 1st, my card was charged again for $41.97. They told me it was the annual fee that is charged every October and since my cancellation take 30 days to process, it was a valid charge. I've tried to be patient and understanding with this company but that is ridiculous. Not only have I had to spend $$$ for a membership that hasn't been used, I have to pay for an annual fee on a membership that is terminated... over a 2 day timing issue? I would NEVER recommend them to anyone. Horrible business practices. read more

So I'm updating my review regarding the whole nightmare of being charged twice after I had already cancelled. This is based only off of management and signing up for the club. During the evening of Nov 15 after I wrote my yelp review, I received SEVERAL calls/texts/emails from Julian and other owners(?). Long story short- he left me a voicemail saying he wanted to make things right whether it was free membership for a few months or training, etc. But RED FLAG he first mentioned "I saw your yelp review....." On Nov 16, I got a text from Kini that they cut me a check (which they should've done in the first place when I told them I should've never been charged once, much less TWICE.) Told them I would show up on Monday Nov 18 to pick it up and I also wanted to speak to Julian/Kini in person about this whole situation. On Monday when I showed up, Julian was there and he sat me down to talk about the situation and apologized. He gave me free membership and tried to keep me by saying he would follow up with Active and Fit Direct (which he did but I haven't gotten to respond yet) and work out a deal with me to honor that pricing for x amount of time. During the course of our half hour talk, he repeatedly asked me to remove (or update) my review on yelp. I totally understand it must be hard to own a business in Hawaii and yelp becomes a huge factor. But bottom line- it should've never came down to writing this review. If I decide to actually use the free membership, I will update with my experience there! read more

I have been coming to this gym for about 6 months now. So far, the experience has been great! All of the trainers are friendly, helpful, and they make a point to get to know the members. They make themselves readily available to help or answer questions. I have just started personal training and my trainer, Tim, is easy to talk to and is open to any questions I have. He is also creating a personal diet plan for me to help attain my goals. read more

Through HMSA I was able to access the gym at $25 a month. I have never found the gym to be too crowded. In addition, I purchased personal training sessions. Keoni was my personal trainer and honestly, he's the best. He's extremely knowledgeable, encouraging, and holds you accountable. 10/10 recommend working with him if you can. I attended small group sessions led by him as well; fun, energetic. Anytime fitness Aiea is lucky to have him. read more

Definitely would recommend you come here. Came here to visit a friend and tour the facility. It's state of the art equipment and technology is awesome!!!! read more

Anytime Fitness - Gyms Near Me - Aiea, Hawaii

I absolutely love this gym! It's a smaller gym with everything you need! It is never really crowded which is one of the reasons why I joined! It's not the cheapest but I am willing to pay the extra $10 a month to work out and not waste my time waiting for equipment. Love the trainers and staff! They make you feel at home and always have a friendly smile to share. I also pay extra to do boot camp and with the small size class, it's like your own private class! Definitely worth it especially with the extra attention received! I have learned to use different machines and equipment and it's made a huge difference in my workouts! Join this gym! Worth every penny. I am a member of Kaiser and just received my $200 for going for 45 days! read more

This company especially this location is the worst gym membership in the world! I paid for 1 year and cancelled. I spoke to Julian, who said he was the owner, and said he would be sure to cancel my membership. As I had never once stepped into the gym during my year of membership. He said he would give me 3 months to try it free. I went for a month and could no longer attend as I hurt my feet. Now, almost 2 year later, I get a collection letter from McCarthy, Burgess & Wolfe! Saying I owe $493.32 !!!!! Needless to say I am furious! DO NOT UNDER ANY CIRCUMSTANCES JOIN THIS CLUB OR BELIEVE THE LIES THEY WILL TRY TI FEED YOU REGARDING THEIR MEMBERSHIP ! THEY ARE LIARS AND WILL SCAM YOU NO END!!!!!!! read more

If I could give a zero I would. They say you can quit anytime but it's just to get you to sign up. It is 57 dollars a month and you're locked in until your minimum 2 year contract is up. If you want to cancel, you have to pay for the remaining months left on your "contract". I stopped going here when covid kicked off in March and moved off island to WA because I lost my job. Tried to cancel before I left and was told I'd have to pay off the remaining time on my contract which was over 800 something dollars to get them to stop taking money out of my account. I'm a college student and working part time at a new job. I don't have a lot of money as it is, basically the membership fee I'm locked into cuts into my budget for things I need during this pandemic. WA is back in covid Phase 1 which means no anytime fitness gyms are open around here but I'm still getting charged. So even if I wanted to use the gym I'm paying for I couldn't. Talked to someone named May and they said the best they could do was no refund and freeze my account month by month until I can give them the "cancellation fee". This past month they charged 57 dollars for membership and 41 dollars for maintenance. The person who signed me up failed to mention how much of a pain in the ass and wallet it would be just to quit a gym I can't go to. I would recommend literally any other gym than this place. BEWARE THEIR CONTRACTS. read more

***read my post before sign up for this gym**** you will stuck with the gym forever. They don't let you cancel the membership unless you have a permanent disability!!!!!!!! I have medical reasons,I am risk factors for covid 19. I haven't been to the gym Since March 2020. I came to the Anytime fitness to cancel the gym, they said they cannot do cancellation there anymore, I need to call ABC financial 18888279262 to cancel my membership. I been calling ABC financial to cancel my gym membership and they told me to send the doctor notes and cancellation letter. After few day, I received the email said I need to be PERMANENT DISABILITY to cancel the membership????? They said my doctor notes was not sufficient due to not stating I have a permanent disability?I said they can contact my doctor from Kaiser permanent and ask my doctor about my health. I been calling Abc financial again today, I spoke to Jenny, She said she understood my situation but I am not permanent disability to cancel the gym membership. She said many times THAT I NEED TO BE PERMANENT DISABILITY TO CANCELING THE MEMBERSHIP.She can't help me because the anytime fitness rule and I need to contact the any time fitness.??? I feel like they are playing around, they let me call ABC financial and now ABC financial want me to call the club? Dear Julian, I just need to cancel the gym membership, why don't you let me cancel in peace? The gym club that need the member to be permanent disability to cancel. read more

Anytime Fitness - Gyms Near Me - Aiea, Hawaii

I had a 24 month contract with this gym. My membership was supposed to end in May, and NOT be automatically renewed. After the first unexpected charge, I went to the gym, filled out a cancelation form, and returned my fob key. I was told by Nicholas that he would process my paperwork. Three weeks later, I have been charged AGAIN. read more

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Another update. Julian emailed me after he saw my reviews and wanted to speak to me about my experience, and the problems that i was having. At first, like i said in my last review, i was afraid that i was not going to be able to come to a resolution with him, but, to my surprise, he was able to help me with all of my problems. The reason that I am giving it a higher rating is because I realized that this is Julian's business, and he was not the one who was giving me the horrible experience that I was having. Although it is his responsibility to train his staff to represent his gym, I do not want to put the blame all on him. When we talked, he was very kind and level-headed, and really wanted to solve my problems. I was expecting him to be kind of standoffish and upset with me because of the nature of my reviews, but he was not upset at all. As we were talking, he kept apologizing for my experience, and he genuinely wanted to come to a solution that would work for me. If you are having similar issues to me, i would recommend talking to Julian himself because the staff that i talked to did not help me to a resolution at all. The two women that i talked to both gave me different information, and both had a kind of "oh well" type of attitude, but Julian was great. Again, if you have any issues with this gym i would go to Julian because he really wants to give his members a good experience, and help as much as he can. If you are thinking of signing up for this gym, I would just make sure to read to fine print of the contract, and make sure that this is something that you want to commit to for the whole contract time. I would also make sure that you ask any questions about pricing and membership with whoever is signing you up, and make sure they are showing you the answer in the actual contract, and not just saying things. This will help to avoid any future conflict and billing problems. read more