Robert B. ¶ I recently had a disgusting experience with this club that appears below in articulately truthful detail. ... ¶ I am 85 years old, an architect and author of 15 books, five for McGraw-Hill. In January 2024, I joined this club. Here a machine I wanted to use was often broken, but usually I could use another. Also a few architectural details had malfunctioned, and I reported them. Examples? ... ¶ 1. A bathroom doorknob was broken which when closed would trap someone inside. 2. A boxing super-speed bag had pulled out of its top two wall connections and was hanging dangerously from its lower supports; I sketched an architectural drawing showing how to repair it. 3. Twice I saw a bathroom coat hook had torn from the wall. 4. Once I showed several club members where the poorly labeled fire escape door was, opened the door, and climbed the stairs just outside to show them how to escape if necessary --because no exterior doors or windows exist except the entrance & if a catastrophe occurred everybody would be trapped. 5. When I saw a toilet or shower drain was clogged I plunged it, 6. Whenever I walked past a vacant bathroom whose door was open and the light was on I switched it off. ......... ¶ On Sep 17, 2024, I wanted to ride an exercise bike. Of the five bikes here, two were broken, one required a subscription to ride, one I didn't like, and the fifth I had never rode. Near the club's entrance was the manager's front office whose door was open. After entering, I saw he was eating at his desk and I politely asked, "Could you maybe help me with something?" ... ¶ He rudely yelled, "I'M EATING!" He didn't even say something like, "How can I help you?" I politely said not one more word and left. After ten minutes of waiting, I politely asked, "When do you think you can help me?" He exploded with anger and yelled, "CAN'T YOU SEE I'M EATING!" ¶ The next time I entered the club, Sep 19, I saw Mr. Harrison in his office & politely but sternly said, "You were out of line the way you were rude to me the other day --he began screaming in my face I HAVE A RIGHT TO EAT IN MY OFFICE and after several screaming sentences he said IF I HEAR ONE MORE FROM YOU YOU'RE OUT OF THE CLUB! I went to the owner's office & told him what happened. He said I could do my workout this day, and for me to ask how he felt the next time I visited the club. ¶ On Sep 20 at the club I met the owner. He said he believes the manager's side of the story and not mine, and if I don't like it here I can go to another club. ... ¶ I unhappily came to the club once until mid-November, I attended maybe only ten times until Dec 19 when I suffered a serious accident & couldn't use the weights & was absent for five weeks until Jan 25, 2025. ... ¶ Only 5 days after returning, on Jan 30 my key fob to enter the club didn't work. On Feb 4, a lady in the front office let me in & made a note to the club that my key fob didn't work ... ¶ The next day I received the following email ... "Due to several infractions of club policy and rules we have terminated your membership ... On 1/30/25 you were observed, and are on camera, with the men's [bathroom] door wide open urinating in the shower. We cannot tolerate that type of behavior from our members." ... ¶ I SWEAR I NEVER urinated in one of this club's showers, since in each bathroom a toilet is only a step from a shower. I immediately drove to the health club. The owner firmly said he believes the manager's side of the story and not mine. I said I want to see the videotape that allegedly viewed me urinating in the shower with the bathroom door wide open and he sternly said, "I'm not going to show it to you." Then he marched me to the front door and said I am forever banned from the club. ... ¶ From the above truthful account, you can decide for yourself if you would ever want to attend this health club. read more