terrible cheated me out of 120.00 want refund due to injury before i started note also was given claimed they gave me refund but bank said no DO NOT go there very deceitful read more

I have been going to this gym for awhile. I signed up for fitness classes. My free time schedule changed. I wrote a letter giving AF written notice of my cancellation. They continued to bill my credit card. I talked to Matt several times. I did get a couple of credits, now I see they charged me twice on one day. I've been very frustrated with the follow up. Stay away from signing with them, since what Matt tells me - doesn't happen. read more

Please do yourself a favor and actually listen to all the negative reviews. I'm at my absolute wit's end with this scam of a company. Unless you plan on having a membership here for life, stay away. They make it impossible to cancel your membership. Go anywhere else but here. Firstly, all the machines in both this location and Lady Lake are super outdated. Still usable but sad considering I've visited other Anytime locations outside of this area while traveling with beautiful new machines and a nicely kept environment, so I guess it's just here that they chose not to upgrade their equipment. This is disappointing especially since this is not by any means a cheap gym, with the amount a membership costs along with the twice yearly service fees, there should be some movement in upgrading equipment. Secondly, the contract set up is ridiculous. I signed up at the Lady Lake location, but also use Summerfield often interchangeably depending on my schedule. Back in May I go to cancel my membership at Lady Lake as I was told I needed to cancel at the location I originally signed up for. They processed the paperwork and notified me that cancelling is a 30 day process, so I will still be charged normally and allowed gym access until the 30 days were up in June, I was fine with that. As it turns out, my Lady Lake membership was cancelled however because I use the Summerfield location as well my agreement apparently got transferred there AFTER I already signed my cancellation agreement. Customer service tries giving me the run around saying I'll have to go through the entire cancellation process again at the other location. How does that make any sense? I did not sign an agreement with any other location, simply utilizing the "benefit" they try selling us of being able to access any location. I've come to the conclusion that this "benefit" is probably just a loophole in the contract for them, your agreement automatically transfers to the location you're using most often without even asking you. A scam. Now I'm in an ongoing fight with AF, Allison was dealing with my problem for about a week before going MIA. It's been over two weeks now that I haven't heard back. I've sent a follow up email, tried calling, even showing up in person to no avail. No response to emails, never answers the phone, and conveniently the day I went in person during employee hours, only the personal trainers were there. Which apparently they don't handle membership issues. I have needed to contact corporate twice now, not even they are able to get a response from this location. So they continue telling me to wait and be patient. It has been nearly two months of this since I originally tried cancelling my membership, I have been more than patient. I have had memberships with many different gyms in the past; Planet Fitness, Youtfit, etc, and I have never had this issue with any other company. The only benefit of this gym is that it's usually fairly empty, however this is not enough to make up for the cons. Management is clearly nonexistent here. Perhaps if I saw movement in upgrading the equipment I would say it would be worth the price they charge. But after this whole fiasco with the cancellation and terrible customer service I'm no longer interested. Don't waste your time signing up here until this company gets their act together. I only signed up here because at the time it was the only gym in the area and it got the job done. Planet fitness just opened up down the street at half the price, all brand new with no games of agreements being "transferred" across locations. Save your time, money & sanity. read more

Really bad service. I had moved and left several messages.. no return calls. You can't cancel membership.. paying every month for not even using the gym. Just waiting for the membership to end so I won't renew. read more

BUYER BEWARE!!! I went to this gym and had a positive experience until they hired "Joseph" as the new manager. He is not professional and is spiteful. I was past my contractual obligation and informed them I wouldn't be returning, he continued charging my credit card- I had to block the merchant with my credit card and when he couldn't charge my card he sent me to collections. He is immature and unprofessional. When I join another gym it certainly WON'T be Anytime Fitness!! read more

I have literally called 3 times to talk to someone, to NO AVIL. Ive left 2 messages and now on day 3 with no return call. Apparently same owner for all of the Anytime Fitness here in The Villages, 441, 44, 466...I'll guess ill take my business elsewhere, id highly recommend joining at a location in Ocala... you can work out any of them but joining , JOIN through an Ocala location and give them the credit read more

I'd give them zero if I could. Quit the gym in February , had all the paperwork done. name of the employee; date of interaction , no return visit. Stil being charged 8 months later. supervisor of manager in store let me know that employee doesn't make mistakes. basically I'm a liar and can get lost. Theres a reason this place is rated the way it is. customer service is garbage /non existent . read more

Worst gym ive ever been too. the equipment is patched together with drywall compound and most of the treadmills dont work properly. for a 60 $ monthly plus a quarterly 50 maintenance fee Place should be shining. read more

Sunday Jan 8, 2023 went to gym on 441 in Summerfield fl and key fob did not work. Went back Monday and was informed my key was inactivated because Anytime fitness no longer accepts my insurance. I do understand that happens sometimes but it's pretty crappy that I had no heads up.... I'm at the gym 6 days per week. I could have been told in person, by email or text. I almost joined as a paying member, but had a bad feeling so I went to the anytime fitness down the road and was told that It was true that they were discontinuing there relationship with silver and fit BUT it did not go into affect until April!!! Totally unethical manager. In the meantime I couldn't join another gym until Feb 1 because I have to sign up with insurance by end of each month. I lost almost a month of gym time. Joseph the manager has had plenty of time to correct this. Unprofessional and unethical!!!! read more

Fraud Alert. They will renew your contract against your will. We informed this gym twice before our contract was over we did not want to renew. They did it anyway. At this point, they wont take our calls or return our calls. Its been 4 months, we've called corporate 4 times, and cancelled our bank account. They are still trying to send a monthly charge to collections. These people are criminals falsifying documents and stealing money. read more

Zero stars. What a crappy place. AND, I so hate to say this...but one of the toilets was literally the same on one of my workouts there. I'm sorry...why it wasn't cleaned, I have no idea. It is so unwelcoming with locked doors and the silliest guest / visitor policy. I've belonged to some of the best gyms in the country in LA and NY and never saw such a system. Get the 14 day guest pass. That's a good thing. read more

This location is definitely slower than the Leesburg location. The internal design could use some adjusting but overall it is clean and functional. read more

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very open, great community, awesome equipment i love coming here and i never feel judged, etc.

The gym is small and as a result has a lot of noise. There is no supervision to enforce any rules or regulations and zero gym etiquette. Also, very slow to do any repairs on equipment issues. The noise needs to be toned down from the workout areas and a precise equipment orientation is in order where too many members do not know how to correctly use the equipment and present a hazard to the other members. Adjustment in procedures and a better emphasis on etiquette is a requirement for the function of any gym and promotes a much better environment for all the members. read more

I come here when I visit my parents in The Villages. It's the only place that serves my needs as far as free weights. Nothing fancy but does the job. Bum bells up to 100lbs, one squat rack, leg press, flat bench and cable machine. A good number of machines and kettle bells. Kind of small but no one really works out at the free weight area. Treadmills and bike machines. You can get a pretty good workout for a low $5 fee. read more

Went to this location, asked to be shown the facilities and discuss membership. A young lady simply looked me in the face and said "Go ahead and look around if interested come to my office". Really? what kind of customer service is that? Needless to say, I walked out immediately because I didn't feel comfortable walking around a facility I know nothing about. Apparently, the same owner has another facility in Lady Lake. Will make sure to avoid that one as well. HIs employees can certainly benefit from some customer service and sales training. Very disappointed. read more

I was visiting from out of town, so called this gym before I drove the 20 minutes to get to it. I specifically wanted to know if a stair climber was available, the answer was "yes". When I arrived it was not a rolling stair climber, but a elliptical step machine (I could have been more specific when I called). When I went to use the equipment it began to squeak within the first couple of minutes I was on it, it was so loud and sounded like a birds nest was inside of the machine. I left and drove another 25 minutes to another Anytime. read more

Time for a change. This gym has decent equipment although it has become somewhat dated and worn. Treadmills and elliptical machines have issues. Weight machines seem to be average with a decent amount of verity in functions. Facility is clean for the most part. one of the reasons I joined was because I liked the private bathroom with a decent sized shower. As I am a bigger guy and don't like touching the sides of the shower in a public facility while washing off. However the shower stall in the men's bathroom had a leak and was covered over with a tiny fiberglass unit, thus making it so small that it is unusable for me. Staff in general are friendly and courteous. Management however is a whole different issue. I have never been treaded so badly and disrespected so blatantly by anyone in a professional environment in my life. Unprofessional to put if simply. I can NOT recommend this facility or any other local facilities connected to this facility because of that. Better options are out there. read more