This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

Came out the same day, we had roots in our drain, they snaked it for us for a very reasonable…read moreprice. Free sewer scope, which showed us the where the problem was. Laura in the office was also very helpful. 5 stars.

Bison did a great job. They had to come back because the issue was severe but they were very…read moreupfront, explained everything and were very easy to schedule with. On top of that they were friendly. I recommend them.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I called them to get estimate on new water heater. The sales person came next day and did a look…read morearound and said we did not need tankless (uneconomic and no real need) and quoted a power vent gas heater without giving a model number or manufacturer name. I refused to e-sign till they specified in the quote the make and mode. I called them and the salesman told me they use Lochinvar and it would be the 50000 btu model. I look at the quote and it clearly said 40000 btu (no make or model)so I called and left a voicemail asking them to require with make and model on the quote. no response Till now

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Aladdin replaced my furnace, ac unit, and water heater about 8 years ago. I was very satisfied with…read morethat installation. Recently the furnace began to send error messages to thermostat communicating an intermittent problem. Difficult to diagnose. Jeff and Josh showed up spent some time evaluating the furnace. They came up with a simple repair without trying to oversell. Exceptional in this day and age

I called and spoke to Sarah, she seemed nice enough. She took down some basic information about the…read moreissues we were experiencing with our AC unit and she assured me her techs would call me in the morning to schedule to take a look at our AC. The next day came and went, no call at all. Called again the next day and spoke to Michaela. She wasn't able to pull up my prior information taken down by Sarah from the prior day. I was a tad annoyed having to repeat all of the information again. She said the tech would call me from 7AM to 5PM on May 31st, as the next available would be on the 30th, since they are overbooked. She said there would be charge of $105 for the look over and anything over that if required. I told the staffer that all day is a ridiculously long window to be waiting for an appointment. The day of my appointment to look at my air conditioner. I did notice a missed call two hours later from a phone I didn't recognize, while I was stuck in meetings. I called back promptly, they told me since I didn't get back with them quickly, that they had the tech move to the next job. Gave up on me after toe calls.It would I have been great to call me again for a third time since I was stuck in meetings since 7 AM. I wasn't able to get a new solid time slot for the same day. My communication with Aladdin was rough beginning to end. Found myself feeling constantly frustrated and disappointed with every interface.

When I called Eric and Anthony regarding what I thought was a simple plumbing problem. Not only…read morewere they prompt efficient and extremely friendly. But my clog turned into a complete tear out of pipes in the ground. They were very concerned with any questions I had and were more than willing to help of any issue I had. Not only were they on time, they are very knowledgeable. They are family owned company. Nowadays it's hard to find. Christina in the office is willing to answer your questions day or night it is a comforting touch you don't find nowadays. They stayed within my budget, and didn't try to play the oh yeah it's going to cost you so much extra game. Five stars definitely

Great service ... problem solved in a quick professional manner... no more drippy shower thanks to…read moreAnthony... would definitely call them again if needed there services

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

Hired Lakeview to run a gas line to my fireplace, BBQ and gas lamp. Everything about his job was…read moreperfect, until the follow up with customer service. The quote was fair, the crew worked hard and professionally digging the trench, running the lines, doing the hook ups, testing for leaks, everything. They were courteous and professional. All the onsite crew was top notch. Even when I thought I had a gas leak in my fireplace, they sent out a follow up service call right away. The job was done in December and took about 5 days. During that time the sod they cut out froze so the crew said they'd take the sod away and return in the spring with dirt and grass seed to fill in the trench, no problem sounds simple. Spring is hear and I called to inquire about the dirt and seed. Spoke with Ed on the phone who said it wasn't part of my contract and the guys "should never have told me that". He asked me to send him photos, which I did. I was eventually told via text, that "restoring the trench really is not part of the contract" but "I can have someone put some seed down". I expressed my disappointment and said I was bummed that an otherwise great experience ended on this unnecessary sour note. His reply referred to one of his men spending 8 hrs trouble shooting a leak that lead to my BBQ that he didn't charge me for. One would think troubleshooting a potential leak in the lines and devices you just serviced would be part of the job? Right? All in all at the end of the day the price and actual service they provided was top notch and for that, I'd recommend them, but I can't give 5 stars due to the customer service. If you can live with that, hire them right away. Thanks to the onsite crew for the great work.

DO NOT TRUST THIS COMPANY. I was told there would be no additional charge to correct their faulty…read morework, yet they billed my condo association afterward without my knowledge. On 7/30/25 they "fixed" my toilet ("wax ring & tighten down") with no issues noted. It never rocked before, but within months it became unstable--clearly not done properly (see photos). On 3/25/26 they came back, said the wax ring had "failed," and reset it again. I was told this visit would be free and signed the invoice based on that. They then added a $395 charge after the fact to a document I had already signed that showed no billing amount, and billed my condo association without telling me. POOR WORKMENSHIP AND UNATHORIZED BILLING. Do not use this company.

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!