No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

they came out because of a woodchuck I spotted they put out 2 traps chipmucks and rabbits ate it…read more but no woodchuck was spotted they removed their traps and two weeks later mom and her baby are out eating my plants called them back and they said it will be 289.00 again after I was told by the man who came out a small fee if he had to come set traps again. DONT USE THIS COMPANY. they are thieves .

Tom provides exceptional service promptly. He is thorough, reliable and able to identify and fix…read moreproblems well. Best of all, Tom is one of only two I could find who is insured and certified. If you have someone else, I hope they are not injured or damage anything because they will put the homeowner at risk.

From the owner: Have termites and other pests taken over your home? Call America's Pest X for swift and thorough…read moreCanandaigua, NY Pest Control services. We are here to provide quality customer care.

Optimum took care of two problems for me. I recommend them for any bug problems you may have…read more I had a bed bug problem. I used a different company that charged me $270 for inspection. They were not able to find the source of the problem. Then, I reached out to the Optimum. They sent a technician within 5 days for a free-of-charge inspection. He was very knowledgeable and could find the source of the problem within 10 minutes. He also confirmed it was limited to one room. I needed help moving the furniture around, and the technician took care of it. The treatment provided by Optimum got rid of the bed bugs. I had a problem with spiderwebs everywhere and other outdoor bugs. I signed up for the outdoor treatment twice a year. The first one was done late fall, and so far, I don't see any bugs or spiderwebs.

From the owner: Optimum Pest Pros offers the Rochester, NY area pest control solutions that help keep your home and…read morebusiness pest free. Our residential pest plans are a great way to stay proactive for pests around your home seasonally and year round. We always advise and recommend our customers choose the plan that fits their concerns. Our commercial pest programs stand out amongst our competitors. We have over 10 years of experience working with restaurants, hotels, warehousing, multi-family housing, hospitals, schools/colleges, food processing, rental properties, and much more. We have the knowledge and equipment to meet all audit standards and provide professional control for standard pests and specialty service pests. Contact Optimum Pest Pros today.

I wasted 4.5 hours of my time waiting around for Ashley. She was a No Show. Didn't even respond to…read moretexts or a voice mail. I also called the main line and was put on hold for over 15 minutes so I hung up. Horrible customer service, very unreliable. What a disappointment!

After discovering I had bats we called Ehrlich, Ashley came out promptly, assessed and confirmed…read morebats were in my eaves. She explained the process, presented me with a contract on 9/22/2025 and stated they would be in touch for the next step. The next day I emailed her with additional questions and when I didn't hear from her I left a voicemail, when that wasn't returned I called corporate on 9/26 where Clayton assured me someone would be getting back to me by the end of the day. So far I haven't heard another word from them. If you want your wild life problem addressed and solved in a timely manor I wouldn't recommend them. Now I have had to go through the whole process with another company. Maybe they don't need the income.

Bee issue, and they were making their way into the house. Andy came out the same day I called and…read moretook care of the problem toot-sweet. I'll be having him out again in the Spring for some other pesky critters too. excellent service. Expert service. The "Bees knees!"

Got stung 6 times yesterday by ground bees while cleaning out ground cover...Called Upstate Pest…read moreSolutions, and Andy responded immediately to spray and irradicate them! Always on time, pleasant, and professional. Does an awesome job!