Reliable & Dependable. I contacted Dean for a problem with my heating system, and he was quick to fix my issue and completely professional and efficient . He gave me a time frame window of between 10am and 12pm and was there on time with no issues. I am glad I chose Apache, will definitely be using Dean and his company for any future services I may need. Thank you !! read more

Long gone are the days when a plumber would visit your home and pants would be sagging from a tired belt smelling of the sewer system. As a first time homebuyer, I have to say I was very impressed by the level of service provided by Dean (owner) and his employees. Knowing very little about hot water heaters and being limited to what I researched on the internet, Dean talked me down from spending more than I needed so I am appreciative of the fact that he kept me grounded and didn't up-sell me. In addition, I was thankful that he and his team were careful of my belongings, walls and floors. They came in wearing booties, and they instantly were added as a favorite. Thanks guys, and look forward to working with you in the future. read more

My AC all of a sudden stopped working and Dean came right away to fix the issue. I am thankful he was able to fix it right away as the hot weather was coming. Whenever I had issues in the past with either my AC or an electrical issue Dean came right away. read more

The first hot day of the year I turned on my AC and found that it wasn't cooling so I called Dean. He came out right away and found that my refrigerant was empty. He found a leak in the refrigerant hose and from working on many townhomes in my community determined that the leak was caused during a siding replacement project that took place last fall. He coordinated with my HOA and fixed the issue as soon as the contractors removed the new siding. Because the issue was caused by the contractors all expenses were paid by them. Not only did Dean repair my AC unit, but he also made sure no expenses came out of my pocket. I will definitely be using Apache going forward. Thank you Dean! read more

Apache is great! Excellent customer service, fast and easy appoints, on time service, thorough work, and professionalism with a smile! I used Apache for dryer vent cleaning. It was a last minute appt and I called to see if they could squeeze me in with only 24 hr notice. Dean shifted a few things to accommodate my schedule and I truly appreciated that. You can't go wrong with Apache. read more

BAD EXPERIENCE. STAY AWAY FROM THIS COMPANY. Please read: I came across this company through Groupon and decided to purchase their deal for the 17 test inspection and 1lb "free" refrigerant, for my AC Unit which was not working at the time. The only person that I could get a hold of is Dean. Now Dean tested the system and convinced me I need to replace my coil system and add free-on aka refrigerant and gave me a quote of 1200. Once he completed the job half way he quoted it would be much more. Because now he discovered we needed to add 10 lbs of free-on. Total price came to $3,200 even. One month later AC went down, gave him a call (by the way their scheduling is also very unorganized and horrible) said he would come down the same day but took him 3 days to get here(next town over). Now he says something else is wrong and took 5 mins to fix the issue for which he charged $200! At this point we really don't have a choice but to get it done and spend more money. This company will not give you a break on service calls or any courtesy, if they come to check only, they will charge you $85-100. Moving on, 3 weeks later AC goes down yet again! Contacted Dean again, comes and fixes "another" issue in 5 mins and charges $100. By the way it took him a week to get here this time. It does not end here however. Two weeks later, AC goes down again for the 3rd time. Now here I am with family frustrated with the situation without AC in this blazing 90 degree weather. I have contacted Dean 2 weeks ago and he said he would come for free this time. No where to be found after contacting him several times! By the way he is the owner, he won't tell you that. We have lost 3500 dealing with this scam company. Few will probably have no issues, I'm one of the unlucky ones. My advice would be to go with a reputable company. You get what you pay for. Lesson learned. I hope this long review will help you guys to save your pockets. Thanks for reading. read more

The people at Apache Air Solutions are wonderful. They keep you informed and they get back to you promptly - taking their time in explaining what needs to be done and why. I can''t recommend them enough! read more

I had excellent service from Dean as I used him at my previous location. He has vast knowledge and didn't try to upsell me to a new unit. He fixed my 20 year old air conditioner! He is honest as I had previous HVAC owners tell me my unit wasn't fixable! Highly recommended read more

BEWARE! VERY BAD EXPERIENCE! My wife and I contacted Apache Air Solutions to install a new two zone air conditioning system and add a heating zone to our attic in November of 2015. We met with Dean (the Owner) who at the time explained he was in the military and spoke of honesty and integrity and we liked what he had to say and agreed on an "all-in" price and a start date. We quickly discovered this was not the case. Dean continually pushed out the start date, inclusive of no calls/no shows, excuses, and general lack of professionalism. We even had my Mom travel from out of state twice to be home while Dean's crew was in the house since both my wife and I worked. My Mom made the trip (TWICE!) and he didn't even show up BOTH times despite us talking to him the night before. When Dean finally did show up, he opened numerous holes throughout the house on the first day, and immediately started claiming unforeseen conditions and added charges to the overall price despite agreeing on an "all in" price. I was very disappointed this happened on the first day and I knew where it was going. The work we were doing was already very expensive, but because he started and there were holes everywhere, I reluctantly agreed. Despite the agreement, Dean still did not show up the next day and in order to get him to show up to eventually complete the heating, it required nurmurous calls and headaches that spanned several weeks. When Dean finally finished the heat (heat only) and said he was done, I checked the work and there was numerous issues, missing insulation, missing baseboard covers, the routing was not what we discussed, the piping was not run in the middle of crawl spaces instead of in corners so we could no longer use the space for storage, he took shortcuts, and Dean had also taken my old thermostats which were still in good working condition and I have still not gotten them back, despite requesting he return them numerous times. He claimed that taking the thermostats was part of their general clean-up despite the house being a complete mess after he left; ceiling tiles in the basement left out, which I had to put back, cut insulation everywhere, he left a trench that he dug for the condenser lines in the side yard which we had to fill back up, etc.; stuff that obviously should not have been. He came in, marked his territory and left a very difficult decision to accept his upcharges. In the end, Dean upcharged us $600 additional on just the heating! The heating portion of the job was not complete until the end of winter 2016 so we were only able to test the system for a couple of weeks. It should also be noted that I never had problems with my boiler prior to Dean's work and I can not say for sure it is related, but this year I have had problems with both my aquastat and damper motor which cost me another $750 to replace. Everything was working fine prior to Dean doing his work, but again can't be sure. As for the air conditioning Dean promised it would be installed for the summer of 2016, keeping in mind we first met with him in November of 2015, leaving him approximately 8 months to do the work. Long story short, Dean kept promising dates to install the air conditioning and he never showed up after he was paid in full on the heating. My suspicion is he was not getting his up charges easily from me so he bailed, yet he was still saying he was coming at some point, was just busy with other jobs was his excuse. Once August rolled around we knew the air conditioning was not happening. We ended up having to go with another Contractor. Do not be fooled. You do not want to get involved with Dean or this company. This is my opinion and my suggestion is to look elsewhere. read more