Debbie at the meadowlands seacacus knows how to say a lot of words and saying nothing while not…read moremaking sense at all. Two of my packages got lost in New Jersey and have not been found. It's like they disappearance a thin air. It's always in the same Secaucus Meadowlands facility that they get lost. So this is the main hub in New Jersey and I got the phone number from UPS, corporate offices and the call Center and she's wondering how I'm getting in touch with her mind. It's very simple. They do a terrible job and her Customer Service is absolutely horrendous and she's telling me that she is the supervisor but she's hung up on me. I gave up on the first package, but then they lost a second one within a month time. So I had to call back. I'm asking her what happens to my packages and she makes up certain scenarios. She acts like she's helping and she's getting Security involved, but you never hear back from her and every time you call back she has something new to say without saying anything.. She's telling me that you're not allowed to ship juice or soda or any liquid without a special certificate or permit but then when I go on the UPS website, it shows that you are indeed allowed to ship it as long as you properly seal it. Then she says that UPS store is not UPS store it's a franchise and I'm like well. It's not McDonald's or Burger King so it's still under UPS. She says that they will not talk to us so I need to talk to the store that shits my product even though that store is in New York, but the last scan is saying New Jersey. Then she states that what I'm seeing with the last scans is not accurate . " she is stating that it's logical which I have no idea what that means as a consumer but she's basically saying that what I'm saying is not true and I need to talk to the store that I sent it from. She apparently sees things on her end that are not actually there because I'm seeing different stuff on my end . I keep on asking her. What is the resolution? Where is my stuff and if anyone could try to locate it because I don't necessarily want to claim money and she says again, a lot of nothing. She's condescending but tries to do it in a professional way and I could see that she's probably very overwhelmed as I hear this is the biggest hub. We're most international deliveries and packages go through, but doesn't give them a right to lose my package. I ship about 5 to 10 shipments a week and now I'm gonna have to use FedEx because this is completely unacceptable . I've asked her multiple times how I could speak to someone higher up because of how unacceptable this is and that the directors of operations need to know that they're constantly losing packages and now they're gonna lose money so I would love for someone to reach out to me to discuss this because unfortunately Debbie the supervisor in Meadowlands, New Jersey has no idea what's going on . She has told me to reach out to Corprate and tell them her name. Mine knew these people are from all different countries and have no idea what's going on either. I do understand that there's hundreds of thousands of packages that go out every week but we shouldn't be treated like just a number. I'm looking for someone to contact me to help resolve these issues with two of my missing packages .

I occasionally need to go here to ship out packages for my side-gig and one of the workers (Mark)…read morethere asked for my number on June 15 and asked me out. i tried to give it a go by going on the date he asked me on and things ended badly on September 24. Now it's hard and awkward to go to the store to ship things whenever I need or process my returns. Be careful from this happening to you as it's extremely unprofessional and if he asks you out keep in mind I went down that path and it was the biggest mistake of my life. The one guy (Dion) who works there is a completely big sweetheart who's professional and respectful so i recommend him always. He's also an extremely good and fast helper.

I have never had one single problem in this post office. Excellent customer service, never crowded…read morealthough some transactions (passports) do tie up the line. Other than that...wonderful experience.

It's an okay location for post office..........Sometimes the wait can be long though... mmm..read more

A joke like company. No one speaks proper English, they don't take calls and they lie to you…read moreconstantly. Never work with this company if you are serious about your business.

I have had to interact with this company on two occasions both interactions have been very time…read moreconsuming and each representative that I interacted with oozed incompetence. In summary they will frustrated you to no end I would be happy to not recommend their company and provide my past experiences to save you a headache please email me if you want the chain of lengthy emails that speak for themselves rpettorsson@gmail.com

"Out for lunch" sign should be put on times…read more Horrible service, refused to print label for eBay product though this service is clearly stated as available online, will be using alternative services.

This post office is the worst. Closes for lunch and says they'll be back at 3. Never happens…read more Showed up yesterday at 4:26, they close at 4:30. The woman postal worker saw me coming and locked the door 4 minutes early. My package already had a label on it. You would think she would be happy to have a job.

I've used them three times and they only got my bag to me one of the three times. They have been no…read morehelp in resolving or honoring the claim against their insurance that I paid for. Avoid them.

The worst service I have ever had the misfortune to experience…read more I had arranged for pickup on 8/9/25 and no one turned up despite waiting in the ENTIRE day. Arranged pickup the next day....no show!! Had to make alternative arrangements at great expense and now, despite the contractual agreement, I am out of pocket. These people are absolute thieves and will not reimburse me for even the initial cost. You pay your money and don't get a service.....completely outrageous!!!

Been coming here for years - mostly for phone chargers and to print documents when I didn't have a…read moreprinter years ago. Staff here has always been friendly, helpful and courteous with me. Their main business seems to be small electronics and protective equipment (phone/tablet cases, headphones, chargers, gaming controllers, etc), international shipping - mainly to Central and South America and funds wiring. The only knock is that it can get pretty packed their, you'll be tended to after you've waited on line for a little while and the person will direct you to the other end of the store too wait yet again, because they only handle wiring and shipping. I mean, it's a small space - you can't grab a charger from 12' away and ring me up for it? Other than that, the place provides good service.

Horrible experience, girl of the counter disgusting attitude, i dont recommend this place, please…read moreimprove training in your staff specially the girl from bogota very rude.

Cute postal office that also features cute cards and stationary!! I stopped by to get a card for a…read morespecial occasion. They have a good selection of cards and different prints. Love their cute selection and display of stickers, pens, and notebooks. Would recommend stopping by if you're hanging out in the East Village!!

Very cute items for sale at reasonable prices. Easy to check out and the staff was very friendly. I…read morewould visit again to see what items they get in stock! :)