I visit the office often as I have macular degeneration. Doctor Kumar has treated me for cataract…read moresurgery, laser surgery, and 3 years of macular degeneration. He is the best and most knowledgeable and professional. I will not go to another doctor. He is always pleasant, and takes the time to answer my questions without rushing me. With my eye sight being ultra important I leave his office knowing I received the best eye care. His staff from the receptionist to the nurses are friendly and caring. I can't imagine anyone feeling otherwise unless they are having a bad day and rate CRI poorly.

I had cataract surgery at Carolina RETINA INSTITUTE with Dr. Kumar. I was very unhappy with the…read moreresults not real happy with the office demeanor. Overall, I would not recommend them to anyone you have choices and where you go go to Duke instead.

i "highly recommend" (the cary eye…read morecenter).....................very professional....knowledgeable, and friendly! whether you have visited once, or ten--times the doctor , and staff treat you like you are old friends!!! i have "recommended" dr. oniel to others, and all have have expressed their satisfaction!!!! r. a. super

I went to Dr. O'Neal at the Cary Eye Center a while back. He was kind and very professional to me…read more He was also willing to work with me when I was having an issue with my bill due to a personal reason. Dr. O'Neal took the time to listen to me, and went out of his way to help. I would highly recommend Dr. O'Neal at the Cary Eye Center. Thank you!

Dr. Stone is a brilliant scientist who knows the latest advances in eye related medicine, but he is…read morealso a kind patient healer who wants the best for his patients. I strongly recommend Dr. Rob Stone for anyone researching opthalmologists for help.

Office is very small & antiquated. Dr. recommended I try Xiidra if OTC drops didn't work & to just…read more"call & let him know". Well, I called the office 3 times & left detailed messages asking him to please call the RX in for me to no avail. I weeks later, I called & spoke to receptionist & explained how nobody is getting back to me or calling in the RX & again, nothing. After over a month, I gave up & asked my PCP to call it in for me & by the end of the day, I had my RX.

Staff and Doctor B. were friendly informed and professional my entire visit. The waiting area was…read morevery clean and so were the grounds. I highly recommend their practice.

Was here with my sister in law today to see her ophthalmologist due to a decrease in her long…read moredistance sight. Arrived at 9am and left at 11:55am! I Understand that she needed to have testing done which was completed timely. The issue was waiting for the doctor which she didn't see until 11:40am which is an excessive waiting time and unacceptable. Not sure what is happening in the clinic area but whomever is scheduling needs to be more accurate and considerate of the patient's time and toll it takes on them as most are in their 70s or older. I hope this review helps others who receive care there which is why I am posting this. On a positive note the check in and check out personnel are efficient.

Still the other place our family will visit when it comes to our eye health. The staff is friendly…read moreand the location is always neat and tidy. When I have had an issue in the past, it was always taken care of in a timely manner.

1- I never got a call for my referral. Been two weeks. 2-…read moreI called them today about it, it is now 4:37pm on a Thursday, the answering machine states it is their after hours, it also says they are open until 5pm. I haven't even been to the office yet, and it's already a horrible experience.

This review pertains only to the front desk staff which not only incorrectly moved my appointment…read moreup by 30 minutes, but which also did not offer even a hint of apology for wasting 30 minutes of my time sitting in the waiting room. While the sign on their wall states "We take Pride in your health," perhaps they should actually do as they say and genuinely take pride in executing their tasks in an accurate and professional manner. This place is cancelled after they finish treating me.

Good luck getting your medical records if you need them. I've been trying for a week. Multiple…read moremessages, they don't call back. If I had a fax machine, MAYBE I could get them, but I'm not at all sure about that. Records belong to the patient and MUST be provided.

My daughter was refused care by Dr. Denny because she had Covid recently. According to health…read moredepartment guidelines she had been cleared, no symptoms, and over 14 days since she was diagnosed. She has a history of detached retina and was experiencing floaters. She was treated for a detached retina about 5 years ago. However, Dr. Denny advised that he reviewed her chart and due to her history and age he didn't think it was necessary for him to see her due to the "Covid risk" to other patients. He was sure that her floaters should go away after a few days..... The last time she had floaters for 1 day it was a detached retina, BUT ACCORDING TO HER CHART SHE WAS FINE. It is disappointing that Covid has made providers afraid to take care of people. I wonder how Dr. Denny would feel if this was his daughter? I pray he is right and she is fine! I would NOT go to this practice. The 1 star rating is for the pleasant receptionist.

I had to have some laser work done on my right eye a few years ago and went somewhere else. This…read moretime when I was seeing floaters and flashes of light my eye doctor sent me to NC Retina to see Dr. Denny. Was a wonderful experience. All of the staff was super helpful, the location was nice and Dr. Denny couldn't have been better. Explained everything and made it as comfortable as possible. I hope I won't need to have this done again but if I have anything eye related come up I will go back there for sure!

I had a much better experience here than visiting with my typical optometrist. I would highly…read morerecommend going here for any more serious eye issues or just as your typical eye doctor.

Want to make sure people are extremely displeased with your practice? Charge them $3.00 for the…read morefirst page and $1.00 for each additional page to FAX your medical records. This ensures I will never recommend your services.

I moved into the Cary area and decided not to travel back to Durham for my previous eye doctor. I…read moredid an internet search and decided to try Preson's. The office is nicely appointed, clean and has plenty of parking right out front. I was treated very well, from the receptionist to the eyewear fitting. All of the employees were polite, kind yet professional. I really liked the doctor who listened to my history and gave me a very good exam. They have a large selection of glasses and I was able to find several that I liked. The nice lady who helped me was so patient and helpful. I am so glad I found Preston's Optometry.

This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

I have been a patient here since 2015 and I find this place amazing. The staff is always friendly…read moreand my physician answers all questions and takes the time to explain everything to me. Everyone is very professional here.

I have been sitting in office for lab work in Cary office since 10:15 am. They said arrival time…read moreshould be 10:20. Mind you just for lab work. It is now 11:05 and I am still waiting. Receptionist said they are waiting on orders from the doctor after I had to ask several times Man I ready to chande practices