Was here with my sister in law today to see her ophthalmologist due to a decrease in her long…read moredistance sight. Arrived at 9am and left at 11:55am! I Understand that she needed to have testing done which was completed timely. The issue was waiting for the doctor which she didn't see until 11:40am which is an excessive waiting time and unacceptable. Not sure what is happening in the clinic area but whomever is scheduling needs to be more accurate and considerate of the patient's time and toll it takes on them as most are in their 70s or older. I hope this review helps others who receive care there which is why I am posting this. On a positive note the check in and check out personnel are efficient.

Staff and Doctor B. were friendly informed and professional my entire visit. The waiting area was…read morevery clean and so were the grounds. I highly recommend their practice.

I called and was able to make an appointment in a timely manner. There is plenty of parking in the…read moreshared parking lot outside of the business. The employees that I engaged with were pleasant. The doctor and tech that gave me my vision test were thorough & knowledgeable. The eye institute offers a variety of frames for your glasses or you can take your prescription to another location. There is supposed to be an option to text the business after hours or when an employee is unavailable. I used this service but did not get a response back from the business.

Dr. Andrew is so wonderful. His bedside manner is great along with his cheerful personality. He is…read morevery knowledgeable and gives his patients so much information. He is also very honest & will tell you if you really don't need additional services. I've had eye drs in the past tell me I need a certain service when in reality it wasn't necessary. His staff are friendly and patient when you want to take your time picking out the right frames for glasses. I highly recommend Dr. Andrew and this location of The Eye Institute for eye checks.

My 9 year old son is non-verbal, autistic and this location is fantastic with handling his eye…read moreappointment! Crystal, the tech is so comforting and accommodating with my son, the nanny and mom! Her bright smile lights up the mood and experience! We got great photos of the eye and a pleasant and positive experience! Dr. Weyland was very friendly and had a personal touch with my son and put him at ease! Highly recommend this location!

I have not had my eyes checked since I had cataracts removed four years ago. The employees were…read morefriendly, efficient and professional. I was pleased with the technology used to check my eyes and vision. Highly recommend

I have been seeing Dr. McCormick for a couple years now. Each time I visit I spend very little…read moretime in the waiting room. He is very efficient at getting his patients through and on their way if they have no issues. He is also ready to answer any questions you may have. He takes the time to answer them thoroughly. The other staff members are really helpful and super nice too. The guy who works in the glasses section is always friendly and helps get you checked out as quickly as possible. I am really picky when it comes to eye doctors and this has been my fourth one in Raleigh since I moved here 10 years ago but I plan to stick with him for a while. He's great and I would recommend him to anyone!

Completed my second eye exam and glasses purchase with Cary Vision Care and had a wonderful…read moreexperience. Usually, I am very indecisive about which frames to pick but Cameron was so helpful and kept me entertained during my wait. The wait was no fault of their own as the doctor was busy assisting another patient with an eye emergency. This is the second time I've had her guidance with selecting new frames and she never disappoints! Hands down the friendliest person I've encountered and she has the best style advice. Absolutely loved chatting with her and trying on all of her recommendations! Thanks Cameron!

I was recently seen by Dr. Stikeleather for a contact fitting. I was assisted putting in and taking…read moreout my contacts by two very helpful and personable people. One was named Cameron and I unfortunately did not catch the other persons name. Both were very patient and helpful while I struggled to try out my new contacts.

I'm new in town and went here for the first time about a week ago…read more First, I was really impressed how bright and cheerful it was inside. They've obviously spent some time considering lighting and it really helps put you in a good mood when you walk in. Dr. White was great! He gave me a bunch of options other than glasses without the resigned tone that some doctors have talking to a person in their 60's. He mentioned aging in a very gracious way, not by saying "at your age..." which really sets me off. As it happened I sent in an old pair of glasses to get new lenses put in. Unfortunately, the frames broke in the lab. I got a text message from Aimee who apologized and said I could come in and pick out replacement frames at no cost. That was very generous and much appreciated. I have a vision plan but by the time you add in all the extra options like protective coatings, the cost can really add up. So it was great to be able to get some new frames without incurring an additional cost. Highly recommended. I really like this practice and you will too.

I bring my entire family here. Dr. Kasper and her staff are very knowledgeable and make us feel…read moreright at home. The selection of frames is extensive and we found something for everyone! She has the latest and greatest technology to help any vision/eye issue. I love that she keeps so current on her education too. I would recommend this optometrist through and through. The office is absolutely stunning as well!

Dr Palo and his entire staff are phenomenal. They go above and beyond everytime I come in and I…read morereally appreciate it. Especially as I'm new to contacts and had a lot of questions. They took ample time with me and genuinely helped out with everything that came up. As long as I'm in Raleigh I would never consider going anywhere else!

Your service was inadequate, As A customer I found that a product was priced higher than in other…read moreoptical stores. Whether this was ignorance or a faulty staff, your staff has a lot of work ahead. I feel you are neglecting your customers, I trust this is not the way that your company wishes to conduct business with a valued customer. Your needs to take all the necessary measures to make sure that bad service does not become a habit, when you know better, do better

I've been coming to Wake Family Eye Care for about 5 years, as referred by a family friend. I was…read moreblown away the very first visit. From the thoroughness of the tests/exam to the help in finding the perfect frames that fit my face it has been first rate. On my second visit, Dr Badwan noted an eye condition and prescribed special lenses (Neurolens) and they are correcting my issue over time. I will only trust this office & staff and above all, Dr. Badwan.

A bit on the pricey side but they do provide top notch service. Plus Dr. Keller Hopkins is an easy…read moregoing doctor and I thought he did a very thorough job during my eye exam.