This is the worst fabric company in the business, took my money, product never came, was never in…read morestock please STAY AWAY

The amount of leather in this place is awesome. Much more than other places that sell fabric as…read morewell. Really good cuts and choices to choose from. Leo G. was a great help, knowledgeable and friendly this guy knows his stuff. I'll be sure to go back and make a few purchases.

These guys are the best. They've done many projects for me over the years. The only drawback in…read morecoming here is sometimes like an old lady is ahead of me in line taking forever and monopolizing the worker's time. In that case, I get lost browsing the clippings on the wall and autograph collection. Particularly fond of that devious diva Patti Lupone, whose autographed face decorates their walls! Anyway, kudos to these craftsmen who really know what they're doing in a world where skill and handiwork is becoming an increasingly rare commodity.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

Absolutely despicable. Stay away from Leather Spa at all costs! Destroyed a brand new, unworn pair…read moreof Louboutin boots for which I just paid over $2k at Saks. I first brought the boots to the Grand Central location and was turned away because apparently only 55th Street (the least accessible NYC location for me) does calf alterations. My boots were 1-1.5" too wide in the calves as I have very narrow legs, and while I was clear that I didn't want them to be tight, I did want them to look more fitted and neater around my legs. I went to 55th Street and intentionally had the boots fitted over jeans, repeatedly telling the store employee that he was cutting off my circulation and needed to loosen the boots. Rather than listen to me and do what I asked, he told me that they could stretch them if they turned out too small. I very adamantly said no, I will not compromise the integrity of the leather by stretching them nor will I agree to have the boots made too small so that additional work will be required. I finally asked him to provide the final measurement and was told it was 13". The boots were originally 14.5" for reference. The boots were ready in just over a week, which already had me concerned since I hadn't requested a rush job. Upon receiving them, I could immediately see that they were two different sizes. The left boot is 12.5" and the right boot is just barely 12.25". They are nearly impossible to zip, the seams were done VERY poorly and not straight, and most importantly, they do not fit without severe pain. I cannot walk in them. I literally can't even move my right ankle. And that's on my bare legs without jeans. I immediately contacted Leather Spa and received a response from Vincent who said it's very common for boots with this type of repair to require additional treatment and that I should bring them back for stretching. Did I not already have this conversation BEFORE I paid $300+ to ruin $2k+ boots??? Vincent insists they are not ruined even after I sent photos showing that they very much are. Further, they didn't even send them back to me nicely - they threw shreds of cut leather pieces inside one of the boots and just sent them off that way as further evidence of the total rush job. I used to frequent Leather Spa 55th and my patronage fell off years ago after they did something very similar to a pair of $300 boots. I was very clear during my visit this time that that could not happen again with my brand new Louboutin boots that were significantly more expensive. Had the employee just told me on the spot that they were going to cut my boots too small and require stretching thereafter, I would've taken the boots, walked out and gotten them repaired elsewhere. Literally the only reason I returned to Leather Spa is because Christian Louboutin recommends them. Never again.

Marina won't reply to emails after order ships. $12 shipping to send an envelope with a couple of…read moreounces of leather trim? Leather trim spliced together every 9-12 inches. 0.03mm thick leather strips when told they would be 1.3-1.6mm

Amazing selection of sexy leather skins & leather trim. I just wish they were open on Saturdays…read more Otherwise they'd get 5 stars.

I finally got my bags and when I walked into the store my heart and jaw dropped. I am so happy and…read moresatisfied that both of my bags are back to looking good. If you need anything repaired, when I mean anything, ANYTHING.. please take a trip to Jim's repair. They are so sweet and welcoming. Thank you again :)

quick, helpful, and kind! they explained what they recommended and why so I understood the…read moreprocess-- such an easy and great experience! I will be back!

Royce is my go-to for sophisticated leather goods that bestow an exceptional expression of quality…read more These products will be a lasting symbol of my sincere level of gifting. The team members are exceptionally helpful and extend the warm hospitality of the company each time I place an order. The full trust I have in Royce makes ordering gifts sight unseen very comfortable.

We ordered a vest in size large. we received a small. we sent it back on our dime. We have emailed,…read moreleft voicemails and tried to chat on the website. We have not received any response. This is a shame, customer service is very poor.

Beyond happy with my experience! I went in for a Watch Battery Replacement and was seen instantly…read more My watch battery was replaced within 10 minutes for a very fair price. Would HIGHLY recommend to anyone looking for a quick and reliable repair.

This little UWS gem is my go to shoe repair place. Peter is a skilled craftsman with reasonable…read moreprices. His work blends seamlessly with my original shoe and is quality work.

Amazing customer service. Kind, polite and honest. Every major brand available. I will…read moredefinitely come back for my next purchase!

Good selection of backpacks and suitcases. Very friendly and helpful employees. I will come back in…read morethe future.