I got here before multiple people and they took them before me while I waited 45 minutes to be seen…read moreafter I even had to bring it to someone's attention. Never coming back.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jacksonville.

I took my truck to RPM for a brake issue which was pretty cut and dry. They were nice on the phone…read moreand in person yes, however very dishonest with the condition of my truck! The original price to fix a brake line was around $300. A touch high but it was willing to pay. After having my truck for longer than expected, I received a call saying they were unable to bleed my brakes and the new total would be over $1,100! I knew something felt off, and decided to tow my truck elsewhere. A second shop had my brakes bled in less than one hour for a fraction of the cost. I believe the auto industry can have the reputation for upselling and dishonesty due to shops like RPM.

Brought my daughters 2015 jeep patriot in for vehicle running hot. Charged me $1700.00 to replace…read moreradiator, water pump and hoses. Picked up car and vehicle ran hot again. Charged me $735.00 to replace fan and and fluids. 2 months later car still running hot. RPM has quoted me another price of $1700.00 to work on my jeep again.

The workers are soooooo hospitable. The minute that my car pulled up, I was greeted with a cold…read morewater. I appreciate this level of service.

Nelly, Nelly, Nelly. Man, you can't have a name like that and be acting the way you did. I possess…read moreover 20+ years of customer service at the age of 35. When you begin to question what I just said only to escalate the situation, especially as the employee, is not the way. I'm a customer looking at their phone waiting for service after driving back 2 hours into town in my work van. Then whistling/hollering at me from across the shop/property because now YOU are ready for me to pull into the bay is not satisfying...instead of walking up to my open window or tapping on my hood to get my attention. You can clearly see I'm not paying attention and you work in a shop dude, mechanics yell for/at each other all the time, how am I supposed to know that's my calling sir? To take offense to my last comment before you kicked me out, "there are other ways to communicate" is sad. Not even a "my bad" or could've simply cracked a joke about me being on the phone while "driving" to get my attention to pull in would've saved you the trouble with your organization and the loss of my/our business because I'm driving almost 1k miles a week needing an oil change about once a month, if not more. I was forced to go elsewhere and I really like the Valvoline instant oil change place they checked all my lights, blinkers, filled up my tires and have a much better/effective oil removal process. Take 5? More like Take Off, I'm outta here and never stopping back there are too many other places where my money and time are much greener.

When You leave your vehicle with BLC,Your job gets done Right away...They don't park your vehicle…read morein their lot with the "other" ten OR More vehicles waiting for Service...The job is done A.S.A.P. AND Professional Service with Fair hourly rates...So far Soo Good!!...Yea!..The Ladies in the Office are too Professional,Knowledgeable,and Cordial...Thank You BLC...

From the owner: Servicing Jacksonville for over 35 years, A family owned and operated full service auto repair…read moreshop. We offer a nationwide warranty on almost every repair and most service can be done same day. From oil changes to transmission rebuilds. We can do it all just give us a call!

I have been using them since I moved to Florida 4 years ago. It was very hard for me to find a…read morequality mechanic shop I can trust to get the hard job done. They always take care of me and don't beat me down on the price. Bobby is my guy there for sure but all of the guys do solid work. As a mechanics mechanic they are hands down the best.

I bought a 2001 Toyota Rav 4 from a mechanic I knew and had some issues the whole year I had it…read more David was very accommodating and always updating me. Turns out I had a leak in a few hoses for my AC and Power steering. He had to make a special order for on of the parts. He got everything working like brand new again and for an affordable price. If you are sick of taking your vehicle in somewhere and the issue not being resolved or costing you an arm and a leg take your car here. You won't regret it!

I drove across town because I have known the Manager, Nate, for a long time. He has taken care of…read moremy family's cars as far back as I can remember. He is honest and stands behind his work. This location is small, so parking is tight, but the team is good, responsive and professional. This trip I had a slow leaking flat, needed an oil change and they took really good care of me.

Not only great, friendly service but the only place locally that doesn't feel like they are trying…read moreto rip you off. The team there really looked out for me and I appreciate their honesty and dependability, will definitely be back!

Unfortunately, my experience at this place was not good. I made an appointment to save time, but…read morewhen I arrived, I had to wait about half an hour. Then the person who greeted me told me that I would have to wait another hour before being seen. In that case, what is the point of making an appointment? Their appointment system is a joke and ends up being a waste of customers' time. Needless to say, I left rather than wait even longer.

They tried to force me to buy a new tires when every other shop said they were fine and they…read moretreated me like crap avoid this like the plague!

Great service work and service was on time and great customer service. No hassle and very friendlyread more

Went for an oil change and to have my brakes checked at the San Juan Ave. location. Was told the…read morevehicle needed pads and rotors to the tune of almost $500 dollars. Seemed like a lot, so looked at parts online and checked with another car repair place we have used previously but is farther away. The other place estimated $355. Big difference, so it went to other place for work. Other mechanic pulled brakes apart to work on, and found no problems in the front (40% life still on pads, rotors okay and decided to double check back if had misunderstood) back brakes were fine and did not need replacing. Other mechanic has always done reliable work and did not charge me looking at the brakes since ultimately that was all they did. Angry that Tire Outlet tried to charge me $500 for brakes that clearly did not need to be done. That's not only being high, but deliberately taking advantage of the customer. Cannot recommend and will not be back.