Went in for a flat and left with brand new tires! It was well past time for new tires, but I was…read moreholding onto the old ones for as long as possible. Gregory was fantastic. He kept me updated on my cars progress. I went in Friday, and they were able to order new tires and get them on by Saturday afternoon. I recommend! They have affordable options.

This place has really gone downhill. The only positive I can say is that the mechanics themselves…read morehave never done anything wrong to my car. But the organization is awful. The last two times I've called to make an appointment, I showed up only to be told I didn't have one in the system after I gave all my details a week in advance. On top of that, my mom went in recently for a tire replacement because of a nail, and they replaced the WRONG tire! She had to go back two days later just to get the right one fixed. Completely unacceptable and very frustrating.

Had to have all my brakes replaced! Knew it was going to be expensive, but the guys there made sure…read moreto find me discounts where they could. I was very impressed with the speed of service, and the quality of the work. My a/c had also stopped working and it's Florida I can't have that way too hot! Another expensive replacement but they found a way to make it cheaper than I ever thought it should be. Will be back for sure! The waiting area is small, so maybe have someone pick you up and drop you off! 4.7 out of 5 stars!

We always receive amazing service and great work. The gentlemen who works there are knowledgeable…read moreand always willing to help. The few times we have had our car serviced there...Thank you Bryce and Danville (I believe that is his name). Appreciate your service

Easy to work with for an oil change. No issues with it so far. One team member was less than…read morefriendly but the gentleman when we picked up was very nice.

I've come here many times the past couple years for both tires and regular maintenance tasks. My…read morerecent visit was for an oil change. I love that you can schedule an appointment. I happened to be running early for mine and they got me in pretty quick. In and out in under an hour. The prices are great, they are transparent. The employees are always super nice, this time included. I never feel like I'm going to be sold on something I don't need, and they always deliver. Highly recommend for any of your car maintenance needs.

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

I've had both a really great and an okay experience here. A few years ago, I had my front and back…read morebrakes serviced and received awesome customer service, which is ultimately why I returned. My most recent experience wasn't bad, but it didn't quite match the level of service I experienced previously. They completed the service within a few hours and at a decent price. I typically have my car serviced at the dealership, so I already knew what I needed when I came in. I think that's important at a place like this--you need to know what you want, or the cost can add up. That said, I do feel they provide honest assessments. Overall, they did what I asked, but the customer service was just okay this time. When I first went in, I was told they were booked for the day and to come back tomorrow. When my husband went in, they took the car and had it finished earlier than expected. So, while I would still consider using them again, I think my previous experience set a higher expectation for customer service.

I had a complete brake repair, all for tires. Pads and rotors replaced, and brake fluid flushed…read more Prices around 3 to 400 dollars. Not long after my breaks begin to sqeaking, I returned to the shop under warranty they turned the rotors. One month later I returned they replaced the pads. Returned again replaced pads and turned rotors. This went on until several times even once after my warranty expired. My Nissan Murano was due for an oil change, so I went to the Avenue's dealership down the street, who does a courtesy 19 point inspection on every car the come in for repair. So I ask could their technician inspect my breaks for noise, they reported the pads or rotors did not need to be replaced due to ware, but that the parts used were substandard after market parts. I eventually went to another mechanic recommended by a friend, who replaced my pads with Auto Zone, Duralast gold, problem now corrected. I will never do business with this company again.

I would give Makel a bonus if I could! He was extremely calm, friendly, and genuinely happy to help…read moreme. He answered all of my questions--no matter how silly I thought they were--with patience and professionalism. What really stood out to me was that I never felt uncomfortable asking him anything. He wasn't pushy or trying to pressure me into purchasing something, which I truly appreciated. He simply took the time to listen and answer every question I had. Even though I didn't end up making a purchase at this location, Makel still made me feel welcomed and valued as a customer. His patience, kindness, and willingness to help really made an impression on me. It's clear to me that Makel was raised right. Thank you so much, Makel, for taking the time to answer all of my questions and for making my experience such a pleasant one. People like you are what make a business stand out!

I had such an amazing experience! Makel was incredibly helpful, professional, and kind throughout…read morethe entire process. I especially appreciated his attention to detail and commitment to quality service. He made sure the nail in my tire was properly taken care of and took the time to ensure everything was done right. The value, quality of work, and customer service exceeded my expectations. I would definitely recommend this location and will be returning in the future.

I have used this nearby shop for several issues with my older car. Sonny is the service manager and…read morehe and Eric are always so helpful with addressing my issues. Each staff person that has helped me has been great. I must report that after having brakes done, one of the brake pads fell off. But , I returned to mavis and they immediately replaced the brake pad and rotor, standing by their warranties. After new struts, my convertible top would not work, but I found the electric line where the joining plug had separated and we just had to plug that back together. I think it separated as they had to move things to get to the struts and did not realize it. But it was an easy fix when we looked around . This shop has been my go-to place for all sorts of issues , and I have often called them my heros, because they have been so good to me. Mavis has all sorts of crazy warranties on stuff too, and you can go to any Mavis anywhere, if you need to check a warrantied part. I did that to check my new battery In another state and they were equally helpful. ( and my battery was fine) . Not many places can get you in and out on the same day you show up, but they sure try . Very pleased.

Mavi called my daughter to discuss a situation with her vehicle after making an appointment…read more Brittany, who calls herself the manager proceeds to tell my daughter to take it back to discount tire. My daughter advised she doesn't want to take it back to discount tire. I was the previous owner of this car and I took my car to Mavi previously so suggested Rachel bring it to Mavi. I called the shop to discuss the car and Brittany answered. She was rude and acted as if she was a child that was dis regulated. I have been going to this location since it was Beachside Tire. I will never ever go there again and would not recommend this place to anyone. If she is the manager then they have a child running the location. I have been in the customer service field majority of my life and I would never ever speak to any customer as she did. She was rude and would over talk you and not allow you to speak. If you did try to speak she would say you are over talking her. She literally hung up on me because she said that my daughter called her and I just corrected her and said no, you called her. Somehow the truth upset her. NEVER GO HERE