Lovely salon in Queen Anne! The service was fast and friendly, and my pedicure turned out great. There were plenty of colors to choose from, and they didn't try to upsell me on anything, which I appreciated. I would definitely come back. There is plenty of street parking, though it might be a bit busy and harder to find a spot on weekends. read more

Apollo Nails & Spa - Nail Salons Near Me - Seattle, Washington

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I ordered a gift certificate online for my friend's birthday. The fee was immediatedly withdrawn from my credit union, however, 72 hours later my friend still has not received the certificate via email. A call was unsuccessful so I went in person to resolve the issue. Staff at reception was totally not helpful or even concerned and stated no manger was available when I requested a refund. Needless to say they lost a customer and I will be sharingthis experience with everyone I know. I'm not asking for special treatment just fair treatment. read more

I'm a loyal customer at the Capitol Hill location and have always had great experiences there, so I was excited to try Queen Anne after a long weekend on my feet volunteering. Unfortunately, this was the worst experience. They skipped steps my friend (sitting right next to me) was getting, like brushing the tops of toes, and ignored my request to use the electric buffing tool for my dancer feet. I also explained I'm ticklish but harder scrubbing works better, yet the callus work was minimal because she barely touched the tool to my feet, and I had to ask her to do more but it was still so light, it did nothing...I later realized she left pieces of dead skin on the bottom of my feet. To top it off, my nails were left with textured and bumpy because she didn't use the electrical buffing tool but just a manual file, a request I reminded her when she was filing. At the end, when she asked me how I like it, I pointed out the texture on my toes, and she just stared back blankly. Between skipped steps, ignored requests, and lack of care, I'll be sticking to Capitol Hill from now on. read more

They cut off all my nails. -- I'm writing a review as a warning. As you can see in the photo my nails were a natural mid length and when I left they were clipped down all the way down to the quick. I let her know the shape I wanted and that a couple nails were chipped so they'd need to be evened out. Before I knew it, she took them all. No length left on any of them. I had been waiting to get my nails done after some grow out so they looked nice for my event that night. Nobody has ever done that to me. My finger tips actually feel sore now. The front desk didn't seem sure how to handle it and my email went unanswered. -- I've been going here for two years. The cost always seemed a bit much for the quality but it was my easy local spot for a mani/pedi. And if I wanted something nicer I would go elsewhere. I'm never going here again. I don't know why someone would do something like that. read more

Apollo Nails & Spa - Nail Salons Near Me - Seattle, Washington

Avoid this place at all costs if possible! I asked for a very simple design and after being basically ignored they come and tell me that the won't do it due to a time constraint, then the "manager" tells me that they have never don't a reverse French manicure and they turned me away. No customer service. No apology. Just talking in a different language right in front of me and then staring at me like I am crazy. Go anywhere else, not here. read more

I've been going to Apollo Nail Salon for many years and honestly can't remember going anywhere else, which makes this experience even more disappointing. I treated myself for Mother's Day, expecting to feel pampered, but the polish application was horrible -- uneven, messy around the edges, and not professionally done at all. It ended up feeling like a waste of my hard-earned money instead of the relaxing treat I was looking forward to. After being a loyal customer for so long, I expected much better quality and care. I hope they improve their consistency and pay closer attention to the service they provide. read more

This place is light and bright and so clean. Always the best experience. From the massage chairs to the champagne (get a refreshment pedicure) to the kind people working. Love it every time! read more

The communication is a big issue as what I wanted wasn't what I got and I really wanted a last minute pedicure (thankful they had availability) so I gave Apollo the benefit of the doubt. There is a I believe a $45 pedicure and a $65 pedicure option - I wanted the $65 pedicure because was wanting for more in-depth maintenance. I was under the impression I was getting this one (first time there) because I stated I wanted the volcano which was the $65 one. When it came time to check out, I was charged $45 for the lower maintenance pedicure which made more sense why the pedicure felt shorter and less extensive. I also wanted a khaki brown color but I didn't have the nail polish number (learning common to have for communication issues) and communication again was really hard so I ended up just saying clear because that felt easier to understand on the staffs end. Lastly, I wanted to see if there could be a gel nail created but after multiple attempts to communicate with 2-3 people, it was stated they couldn't do it, but it seems pretty common in most nail salons to be able to do a kind of illusion nail. I provided 2 stars because the location was nice and clean and staff was nice outside of communication issue but this experience has made me want to consider another business for pedicure or nails. I wanted to try their waxing but weary of the communication also being a primary issue of what I actually want and what I receive. read more

There's obviously a communication issue with some of the people. I said don't cut my nails and I wanted them filed round and she just Butchered my nails down to these pointy shapes I asked to have removed and now I have nothing. When I said I was disappointed she told the front fest I didn't have any to begin with. My fingers are sore. These people suck and they charge way too much. They don't paint all the way to your cuticle so I know have these dumb round dots where my square rounded nails once were. read more

Always great - little to no wait time and wonderful service - my friend and I got exactly what we wanted. The price is also same or better than other nail salons in the area. read more

Apollo Nails & Spa - My Kraken inspired nails!! - Nail Salons Near Me - Seattle, Washington

Finally took my own advice and made an appointment to give this place a try and it's been about 2 years of this being my regular place. I always just make sure to make my next appt as I'm checking out so that I can make sure I can book the time/date/person that I prefer. It is always super clean, friendly and organized. Tons of selection when it comes to gel and regular polish colors. Service is super friendly and efficient. Parking is only street parking so make sure to give yourself enough time if you need to hunt for one. read more

The quality of my nails were not worth the price I paid. The place is noisy and the person who did my pedicure did such a rush job.

I came in to see if they could do a very simple touch up on work done at a different salon right before. Just asked to add a little purple streak. They said I would have to redo the whole set... They knew how bad it looked and didn't care to help. I went across the street and they did it no issue for $7. Adding the before and after to show how simple the request was. Disappointed because it seems they were only after money and didn't care to help. read more

Apollo Nails & Spa - After the other place helped me! Simple fix. - Nail Salons Near Me - Seattle, Washington

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This was not my first visit here but it will certainly be my last. The gal at the front desk barely acknowledged me when I arrived (she had her ear buds in and was on her phone). My friend arrived, no one would help her with her color selection. My pedicure was 20 minutes for $40, my friends manicure and gel pedicure was less than 50 Minutes for $90. The entire time the gal the front desk remained on her phone with ear buds in. She didn't remove them when we checked out. When we mentioned her lack of attention and focus on customers she said she was dealing with an issue at the Capitol Hill store. You guys can do better and there are too many other nail shops that want and NEED your business. Skip this place, way overpriced and not at all worth it. read more

Apollo Nails & Spa - Front desk staff - Nail Salons Near Me - Seattle, Washington

I came in with a weird, botched, half-moon gel manicure from another salon that absolutely needed to go. I was hoping that the gals at Apollo would do a better job than the last salon I went to, and the nail technician who did my manicure absolutely nailed it (pun intended). I was SO thrilled with how my nails turned out, I literally walked away beaming and the gal at the front desk said I looked so happy. The technician really took the time to get the length and shape of my nails right, checking in with me to make sure I like how they looked, and was so careful to make sure the half-moon matched on both hands. I can't believe how smooth and even the lines are! I wish I had asked for the nail technician's name so I could thank her by name! But honestly all of the technicians are friendly, professional, and do a fantastic job. Plus, I've found that my shellac manicures from Apollo last much longer than other salons I've visited. I've been going to Apollo on and off for a few years now, but it's safe to say it'll be my go-to from now on! read more

Apollo Nails & Spa - half moon shellac manicure - Nail Salons Near Me - Seattle, Washington

I'm a regular who has been coming here for 10+ years and am extremely disappointed by the service today. I asked the nail tech to make my nails rounder and noticed she was put off by my request. When it came time for me to choose a color, I decided to switch last minute and she was extremely put off by it and rude. Be careful when coming here and especially if you are booked to Kelly because she will talk behind your back in front of you in their native language. I may not look like it but I fully understand Vietnamese! read more

I'm super bummed, guys. I just left the salon. I've been coming to Apollo for 2 years for shellac manicures. They usually do a phenomenal job: great cuticle cleaning, super friendly and patient, fill the nails all the way to the edges for no gaps without me having to ask. Until now, I've only gotten simple single color manicures. But since I wanted to try something new, I booked a French Shellac Manicures. I though hey, blending two colors into a gradient is a pretty simple request, right? I've seen other ladies leave the salon with all kinds of blends and designs, they could master pink into white too, right? Nope. I showed the manicurist a picture of what a gradient looks like, she said "ohh...sure yeah absolutely I can do that. I'll probably have to put some light sparkles on top to get that." Cut to her putting the white swipes on - it just looks like a chunkily done at home French manicures with really bad sparkles on top. I have a white tip pen at home, I could've done this. Not worth the $50 I paid for it. I didn't have the patience to argue because I didn't think it would do any good. Lame. Picture: top is what I asked for, bottom is what I got. Now I'm stuck for two weeks with this. Ugh. read more

Apollo Nails & Spa - Top is what I asked for, bottom was poor execution. - Nail Salons Near Me - Seattle, Washington

I've been going to the QA Apollo for a couple years, but in the last six months or so, the prices have gone up and the quality of service has gone down. I just paid over $100 + tip for a gel mani and pedi, but neither was satisfying in terms of effort or attention to detail. The nail polish selection also feels limited and kind of grubby, so I started bringing my own. Not a great sign. I wish this place would get it together; it used to have awesome service and was reasonably priced. read more

First off, me and my boyfriend were committed regulars who LOVED Apollo Nails. With that being said, I'm not happy that I'm writing this review. One day, we had an appointment at 1:05 and I got a call at 1:05 and said my appointment was at 1:00pm. They have a 10 min late policy. We were 5 min away and they told us we couldn't come in for our nail appointment. We are very disappointed in the customer service and how we were treated over the phone. Although we enjoyed our time there, we will not be going to Apollo Nails in the future. read more

I decided on a little pampering before heading out for the holidays. The ladies were great and did everything I wanted; nice work and friendly staff. The big massage chairs were perfect for relaxing whilst getting a pedicure. My 'manly' manicure was done well, with an arm/hand massage afterwards. My hands felt refreshed, smooth, and soft. The gal who waxed my toes and brows was friendly and did a great job. My brows were cleaned up and didn't disappear, haha! Nice place in QA...will return! read more

I got gels almost 4 weeks ago (Oct 9 - Nov 3) and they STILL LOOK GREAT! This is the longest I've ever had gels last. I will absolutely be going back! read more

Apollo Nails & Spa - Shellac nails by Heidy - Nail Salons Near Me - Seattle, Washington

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Really unique nail art available if you ask, these ladies are so incredibly sweet. Every fresh Opi nail color you could imagine, and champagne if you feel like it. The holiday gift certificate is totally worth the value! Fav nail place in Seattle. read more

Apollo Nails & Spa - Nail Salons Near Me - Seattle, Washington

Receptionist was extremely rude when trying to ask a couple questions regarding their services and make appts for a party of 6. What they perform is limited and they didn't suggest different options when they did not offer what I wanted. With that being said, my friends that did get their nails done here were happy with the finished look. I won't personally be back, but would have considered if the customer service had been more on track. read more

This is my favorite spot for nails in Seattle, I love that I can easily book online through the app. This spa always felt incredibly clean, but furthermore they responded swiftly to Covid considerations by installing plexi barriers, taking guest temps, and clearly paying extra attention to sanitizing. The shellac brand they use is the least harsh on my nails and soaks off quickly, I often get a solid 2-3 weeks on my manicure without lifting. They have fabulous massage chairs and include a relaxing lower leg/foot massage with the pedicure. I love to give myself the luxury of a pedicure after a long week of work on my feet in heels, Apollo provides such a lovely and relaxing experience to give my feet new life! read more

Apollo Nails & Spa - Pink shellac with a coat of light sparkles - Nail Salons Near Me - Seattle, Washington

I have been to both the Queen Anne and Cap Hill locations of Apollo; my friends and I generally prefer the Queen Anne location because the parking is better, though the service has been comparable at both. I have never had a bad experience here. They don't offer more complex services like dip nails or acrylics, so if that is what you are looking for this is not your place; however, if you're like me and just looking for a pedi and some shellac, I haven't been anywhere better in Seattle. The technicians are very thorough and gentle, and I always come away feeling pampered and relaxed. The color selection is extensive and they have always embraced my obsession with glitter. And the salon is literally SPOTLESS; I got a bad infection at another salon in the area, and have never experienced any pain or infection after treatment here. Comparatively, the services here are a little bit pricey, but you get what you pay for, and it makes me feel more confident that workers are being paid what they are owed, which is a serious problem with nail salons nationally. I don't mind paying more for good service and fair treatment. I highly recommend Apollo! read more

Walked in requested gel then after pedicure was completed they said we had to do regular color when we requested gel. Horrible customer service read more

Great atmosphere, amazing pedicure and massage. Great spa manicure. Prices are good and the quality was really good. I got mani/pedi done at the same time, they gave me disposable sandals because this was a last minute visit and let me dry my nails at the fan so they aren't smudging. Very good service. Also Covid protocol was good- sanitizer, temp check and they spaced everyone out. read more

Cute salon but sadly my gel manicure did not last more than a few days. Would not return back for this reason.

One of the worst gel manicures I've received. Part of my pinky wasn't even painted. Cuticles not done properly. Three days later my thumb chipped. Two days after that two more nails chipped. Reached out to Apollo after the first chip and received a response and they asked if Id like to come in to get it fixed which was nice. Tried to schedule a time and never received another response back. Poor communication and customer service on top of it. read more

Apollo Nails & Spa - Multiple nails chipped - Nail Salons Near Me - Seattle, Washington

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This spa is beautiful and has upscale atmosphere. They are clean and friendly. Unfortunately no more good news. My partners pedicure started and I just sat the soaking for about 7 minutes. Once the nail technician began the whole experience felt rushed. My partner got an extra long massage while I was finishing up. The manicure was the worst part. Very rushed and not through. My nails are uneven, not shaped and still dirty. Pretty disappointing to spend $53.00 on a service far from acceptable. read more

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Amy is amazing - she spent extra time on my cuticles and I've never seen my nails so perfect! She moved the fan over to me on the hot day and I was in and out with a shellac removal and stunning application in under an hour. I'll be back to see her! read more

Apollo Nails & Spa - #62 shellac color - Nail Salons Near Me - Seattle, Washington

This is the best shellac mani and pedi I've ever gotten! My manis can be difficult with how short my nails are but Kathy was sooo detail oriented and my nails have never looked so good. They also have goodstrict COVID precautions in place. I'll be back!! read more

Apollo Nails & Spa - Nail Salons Near Me - Seattle, Washington

Went to a different Apollo location in Poulsbo that was booked for the day so we went to this location instead. I made my appointment and came in with three friends. The nail polish they used was cheap and they didn't want to do a nail design either. read more

Getting your nails done can make you feel like a million bucks, but this place makes you feel like two million. Every time I come to Apollo I am pleasantly surprised and keep coming back for the high quality work and awesome staff. I've gotten a variety of services with and without people. If you're a in a hurry and make a reservation (which I encourage), you can get your mani pedi at the same time. But instead stay a while and enjoy it! This place also allows you to earn points on each visit and lets you tip on a card (whereas a lot of other salons don't.) read more

This was my first visit, and I can say I won't be back. The staff was nice enough, but the experience, price and quality was just not hitting the mark. I showed a simple picture with a design with two strokes on each nail, they told me it was too hard. I've had this design before with no issue at another salon . At my regular spot if I show them some thing they think is tricky - they make suggestions on how to edit. This staff just told me no and gave me a regular French. Not what I wanted or asked for. They asked when we walked in if they could do both services (mani&pedi) at the same time, we said sure, however I do not recommend this. You get pulled away from your massage chair (I didn't even turn mine on) and it makes it hard to relax or have a convo with your friend. I also think this made the massage part much shorter. They don't take Amex and are very expensive - over $100 for shellac and very minimal pedi. No complimentary drink and there's no music so it was eerily silent. Going back to my regular spot! read more

I love this place. I make a trip for a pedi about every other month in the winter and monthly during the summer. I fine they are all very good, efficient, and I've never had a bad experience nor have I ever left disappointed. Same for Capitol Hill location. I called today to see about getting an appointment for my pedicure and they didn't have any more appointments available, but no problem....because they take walk-ins too! I got a chair within 10 minutes of walking in. You can also make appointments online. Easy peasy. Tons of polish colors to choose from. They also have a plethora of shellac colors if you prefer that. My toenail polish lasts for at least a month, so I only bother with shellac if I'm getting a manicure. Great service! read more

Apollo Nails & Spa - The salon. - Nail Salons Near Me - Seattle, Washington

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This is my favorite place to get my nails done in Seattle. I have had shellac done at other salons and it doesn't last nearly as long as when I go to Apollo. Manicures are an occasional thing for me, so I don't mind that this place is a bit pricier than other salons in the city. The staff are all friendly, and I've never had a feeling of being "talked about" during an appointment like a few other reviewers have said (which always seems more like a paranoid statement than a real life observation anyway, to be honest). I do recommend planning ahead with an appointment. Though not necessary, it's a busy salon pretty much every day of the week! read more

Apollo Nails & Spa - Shellac mani by Vivian (4 days later) - Nail Salons Near Me - Seattle, Washington

Love getting my nails done here! Friendly staff, clean stations, and the deluxe is luxurious.

I love my neighborhood and staying local for things like nails, but after 4 years I'm finally moving on. Most of the technicians are good but I wouldn't say great. They don't offer dip power, which is unfortunate. Feels more like a nail factory where they get you in and out as fast as possible. If getting your nails done is more of a chore then this fast paced setting might work perfectly. But be prepared to deal with the front desk, who for some reason never seem happy for your business. May be back if I'm in desperate need, but won't be my first choice. read more

Excellent service, beautiful salon, and a glass of wine or prosecco with the pedicure? Yes please! My friend introduced me to this marvel of a salon and I am so excited that they do a good job of making you feel comfortable, relaxed, not rushed at all, and also do good nail work. The girl who worked on my feet was very sweet and asked only minimally invasive questions - she knew when to stop pumice-scrubbing my feet when I couldn't stop laughing, and made sure the water was the right temperature - not too hot, but also not lukewarm. The glass of wine (good pour!) made the spa experience as relaxing as possible and the massage chair did a good job on my back while my feet were being taken care of. While the pedicure is on the higher end of the price spectrum, you definitely get what you pay for - quality doesn't come for free! read more