Truly if I could have met Indiana Madden and the vet tech we had today for Kali. I would never go…read moreanywhere else. We've had a few different vets in between coming here and today made me feel really good. Thank you for being so sweet with her. Even though she's a little grumpy old lady:)

we've been here about two times already. I really like the vets here. The staff is really nice. My…read moredog seem to be really comfortable.!

Walnut Creek Vet Hospital is the best of the best! I moved to the area from out of state and…read moretrusted Yelp reviews to bring my cat and dog here, and I could not be happier with my decision. Dr. Xanth is an incredible vet and the entire staff at WCVH, especially Esmeralda and Kim, is truly outstanding. I cannot recommend them enough!

Every time i call im placed on hold. Every time i try to make an appointment its next month…read more They simply have too many clients which is great for them, but IMO a tremendous disservice to the clients. Im going elsewhere.

While the Walnut Creek location is my usual go-to, I also frequent the Berkeley location, and my…read moreexperience at both has been absolute A++. I feel entirely comfortable with every vet and technician I meet--it's always clear they have thoroughly reviewed Coltrane's records before even walking into the examination room. During our appointment yesterday, vet tech Ana not only took incredible care of my pup, but she also patiently answered a handful of random questions I'd been saving up for our annual visit in August. Everyone on the staff is incredibly well-trained and knowledgeable. From a user standpoint, the technology is a game-changer. Being able to seamlessly schedule appointments through the app or get quick advice via virtual care--often saving us an unnecessary in-person trip--is a massive benefit. Vet care is a frequent topic of conversation among pet parents, and I always find myself recommending Modern Animal. While veterinary costs are high everywhere these days, the value here is unmatched compared to my previous vet. Having access to multiple locations across the Bay Area (especially crucial if an urgent issue pops up) combined with 24/7 virtual care makes it worth every penny. With their recent merger with Chewy--a company renowned for stellar customer service--I have high hopes that this exceptional level of care and community focus will continue. Highly recommend!

Dr. Ha Amazing and the best …read more Professional with clear communication about assessment and treatment plan and costs. My cat Kio recovers well. Also Assistant very nice and professional as well as front of desk personal

We had an incredibly challenging weekend. Our sweet boy Gustaaf, potentially ingested an unknown…read morequantity of mothballs after getting into the trash where we had discarded them. We had no idea how many, or if he had eaten any at all. In a panic, we searched for a nearby emergency veterinary clinic and found one that took Goose in right away. They had us contact poison control right away, who helped us determine what kind of moth balls it was, and therefore worked with the vet for treatment. They kept him overnight and into the next day as a precaution. I was a complete mess, dreading the thought of losing him this way. At 12 years old, I know I will face that day eventually, but not like this--due to our own dumb oversight. I'm still sick to my stomach over this crazy situation. We were fortunate to have an exceptionally kind and knowledgeable young veterinarian, Dr. Heeg. It felt like fate brought us to her. Thank you God!!! I'm immensely grateful to the entire staff, not to mention our gratitude to Dr. Walters, who took care of him overnight. This clinic has secured my loyalty for life! Thank you so much, Dr. Heeg! . We are officially adopting you and the clinic!

My wife and I had to euthanize our cat, Mighty, due to old age and health complications. We went to…read moreVCA on Sunday around 12:30am. We were luckily the only ones there so there was peace and quiet and Mighty wasn't scared on his last day. The staff was really compassionate and caring, as if Mighty was their own pet. The process was sad but we deeply appreciate the time they let us have with Mighty and that they explained each time of the process. It was peaceful in the end and my wife and I are relieved that Mighty is no longer in pain and gets to have a nice restful sleep. We've brought Mighty to VCA before and we highly recommend them. Out of all the ERs we've tried, VCA has has the best care for Mighty and they truly know how to handle cats. Thank you VCA staff for all that you've done for our beautiful best boy

Dr Bedros and all staff are very nice and helpful. All our animals have been seen here for years.read more

Fast results and treatment. Knowledge doctor and nice staff. I now have to bring my other two cats…read morein. Can't afford all three at once. It cost $670 for blood and urine test. Urine has crystals so new diet was put in place, more $ special food for kidneys.

We have three dogs... Cooper, Jerry and Biscuit. They are patients at Muller Vet for over 10…read moreyears. There's plenty of parking and the office is clean and well organized. From the front desk staff to the doctors and assistants, this office has the best bedside manners. They are super friendly and professional. My husband and I never feel rushed during the appointments. I highly recommend this office for your pet medical needs.

We brought our dogs, Bella and Waffles, to Muller Veterinary when we moved to the area 2 years ago…read more There is always parking available in the lot. When you arrive, they have numbered check-in areas to wait. We have never felt better about the exceptional level of care given to our dogs. Dr. Troy is so incredibly knowledgeable and kind. We have also had great experiences with Dr. Harris. The reminders for annual checkups are helpful. And if there is something going on with one of our dogs, they always make sure to follow up. I highly recommend Muller Veterinary to anyone who loves their pets as much as I do.

I have been visiting this location for approximately one year. Prior to this, I utilized another…read morelocation, which did not meet my expectations. My feline companions also expressed discontent with the previous location. In contrast, my experience at the Walnut Creek location has been vastly different. My cats have developed a positive rapport with the staff here. Even my Kimber, who generally dislikes veterinary visits, is able to tolerate the staff. This is consistent with her personality, as she is affectionate at home and enjoys interacting with everyone, but experiences anxiety when placed in a crate and taken for a car ride, both of which she dislikes. My sweet girl fell ill and was diagnosed with kidney disease. The staff was exceptional throughout the entire experience and process of the passing of my beloved Joy. They demonstrated remarkable compassion and thoroughly explained each step. I cannot imagine navigating this difficult time without the staff's support.

Let me tell you about loyalty…read more Fourteen years. That's how long my dog Bella trusted Banfield. That's how long I trusted Banfield. And y'all fumbled her in the end. Everything was "fine" when she was young. Easy cases, routine visits, collect the check, keep it moving. But the moment Bella got old--when she actually needed real care, that's when the cracks showed. No, not cracks... the whole system collapsed. You suspected cancer of the tongue. You pushed a $300 test. I said yes because this is my dog, my family. Meanwhile, a specialist tells me that test can't even give real answers. But guess what? My money was already gone. Then you come back with, "Good news, no cancer!" Oh really? Because when I bring her back, after she sits in a crate ALL DAY, you hit me with: "Oh...the test is inconclusive." So what exactly was the good news? Because from where I'm standing, that was confusion wrapped in a bill. Fast forward. Bella is struggling. Constipated, uncomfortable, clearly declining. I call for help. And what do you recommend? Psilocybin. Yes. That psilocybin. Like I'm supposed to go pick up psychedelic mushrooms for my dying dog. I checked Target. CVS. Nothing. I call back, you double down. I go to a pharmacist, they look at me like I've lost my mind. Turns out you meant something like Metamucil. So now I'm grieving and fact-checking my vet? And let's talk about access, because every time I called, I'm sitting on hold for 20 minutes like I'm trying to win concert tickets. This is a veterinary office. Not a radio station. Now we get to the day. Bella's last day. I bring her in for a follow-up, and the front desk is asking me about dermatitis. Dermatitis? My dog is declining, and y'all are reading from the wrong script. Disorganized. Rude. Confused. No awareness of the moment. Then comes the hardest decision I've ever had to make. The vet recommends euthanasia. I say yes. And a few hours later, my 8-year-old daughter and I are saying goodbye to someone we loved for 14 years. We paid for keepsakes--her fur in vials. Something small to hold onto. They ask if we want to wait. We can't. We're shattered. We choose to have it mailed. Weeks go by. Nothing. So now, in the middle of grief, I have to chase you down. You say, "Oh, it's ready--but we can't mail it because it's breakable." So the option you gave me... was never actually an option? I go in--reluctantly--because the whole point was not having to come back. And what do I walk into? More confusion. They can't find the fur. They're looking for the card. The card isn't even in an envelope. Nothing is prepared. Nothing is handled with care. Nothing is handled with dignity. Nothing is handled like this was someone's family member. Let me tell you the difference. I canceled an appointment with Bella's ophthalmologist--a doctor who barely knew her--and told them she passed. Within a week, they sent a condolence card. They donated to University of California, Davis in her name. That's what compassion looks like. That's what professionalism looks like. Banfield? You had 14 years with Bella. And when it mattered most--you showed me exactly what that loyalty meant to you. Nothing. Banfield stinks.

Good long-time reputation, convenient location. We have always received good, friendly…read moreprofessional care here and my cat tolerates all of it quite well. I have used several different vets in the past but I like that this one specializes in cats. No scary dogs in the waiting room!

CFC is nothing short of amazing. After 16 years and 3 very loved and spoiled kitties, our final cat…read morehas crossed the rainbow bridge. From day one, Civic Feline has provided the absolute best, most compassionate care that I could possibly imagine. They're well run, organized, accommodating and so dedicated to top-notch care. Special kudos go out to Dr. Kuperman and Dr. Roach who have consistently gone above and beyond, from a medical and budgetary standpoint. Candid honesty, kindness and dedication through and through. Also, Lin at the front desk is so welcoming, friendly and dedicated. The entire staff is like a dream team. Thank you all so much for everything over these wonderful 16 years. Our entire family is so grateful for everything.

Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very…read moreseriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life.

I cannot thank the team here enough for the incredible care they provided for my dog, Duke…read more Emergency vet visits are always stressful, but Tiana, Zoey, Dr. Molly, and Dr. Rudin were all absolutely fantastic. From the moment I called and then when we arrived shortly after, they were caring, understanding, and genuinely invested in Duke's well-being. The clinic itself was pristine, and even though there were a lot of animals being triaged when we were there, the environment did not seem chaotic at all. They ran everything so efficiently. The team reallt went above and beyond to help ease my nerves, explaining everything in a very calm, thorough, and easy-to-understand way. Having that level of clear communication and compassion during a scary moment made all the difference. I am so grateful to everyone there and would highly, highly recommend them. Thank you!