Every time i call im placed on hold. Every time i try to make an appointment its next month. They simply have too many clients which is great for them, but IMO a tremendous disservice to the clients. Im going elsewhere. read more

The staff are welcoming , compassionate and kind towards your pets' visit . The hospital is always clean . I feel confident that my pets are treated with high standards and plan of treatment is always discussed with me before any procedure . read more

I have come here with multiple pets (cats and dogs) and each time have had great experiences. I appreciate that the staff will actually try to work with you when it comes to urgent appointments, or getting answers from the vet. There is ample parking and when you get there they have a separate entrance for dogs and cats which I appreciate. Their seating area for dogs is almost in a cubicle style so it allows you animals not to be sitting right next to another dog (in case there are issues). All of the doctors have been great and I appreciate that they provide options and it is not all about making $$ off of the patients. Their prices are a little high, BUT I would pay those prices any day in order to have a great vet and perfect customer service. read more

Brought my roommates elderly cat since she was stuck at home with food poisoning. The staff were very friendly and greeted us with smiling faces. We were in there for about an hour, but we had multiple tests to run. They helped calm my anxious cat. I was happy with their service and would consider bringing in my own pets in the future. read more

We love Walnut Creek veterinary hospital! We've been taking our girl here for all her vet appointments and couldn't be happier. The staff is friendly and responsive and thorough, and Dr. Thistlewaite is so great. Everything is always explained to us thoroughly and we've never had any issues contacting and hearing back. read more

Walnut Creek Vet Hospital is the best of the best! I moved to the area from out of state and trusted Yelp reviews to bring my cat and dog here, and I could not be happier with my decision. Dr. Xanth is an incredible vet and the entire staff at WCVH, especially Esmeralda and Kim, is truly outstanding. I cannot recommend them enough! read more

Genuine, caring, and amazing people that work here! We have a reactive rescue dog that can be a hard to work with, but they always find a way to help whenever we need it. You can tell they care a lot about what they do, thanks guys! read more

Walnut Creek Veterinary Hospital - Veterinarians Near Me - Walnut Creek, California

After our long term vet retired, we have had the hardest time finding a trust worthy vet. Until we found Walnut Creek vet! Our senior girl has been having issues walking. Two visits with Beth their acupuncturist, she's going so good. Their office is clean. Their staff is amazing. 150% recommend them. read more

Walnut Creek Veterinary Hospital - Koda getting acupuncture - Veterinarians Near Me - Walnut Creek, California

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Update - We had an appointment last week with Dr. Cayton and were very satisfied. Happy to see the same smiling faces (ex. Dr. Jill). Based on our experience, I would recommend WC Veterinary Hospital. read more

The BEST! I have been taking my fur baby here for years and I always have the greatest experience. For regular check ups to emergency issues, they are always so compassionate and friendly. What puts them over the top is they always call for a follow-up to see how my fur baby is doing. They give advise and try to make sure my fur baby and I are doing okay. read more

I've been taking my dog to Walnut Creek veterinary for over 10 years. She has a spine disease and gets regular accupuncture with Dr Beth monthly. She also loves Dr. Thistlethwaite, who is Dezy's regular doctor. The whole team at this veterinary office have been amazing. read more

Walnut Creek Veterinary Hospital - Dezy waiting for her acupuncture with Dr. BETH. - Veterinarians Near Me - Walnut Creek, California

This is the most positive experience you can get for your furry loved ones. Everyone is attentive. The vets are kind and cordial and most importantly reassuring read more

Its taken me a long while to write this, but I'm never coming back here. I brought my cat in for teeth surgery/cleaning and they had an emergency case come in that caused them to hold her for 10 additional hrs, waiting for surgery. I'm not sure she was ever moved from her carrier, after getting her back there was a puddle of pee in the car from her carrier where she was forced to go during the day. Now she is more terrified of the carrier than ever, worried she will be trapped in it. Maybe its unusual but I won't risk traumatizing my cat at this place again. read more

This business was sold to Mission Veterinary Partners a private equity group with over 300 Veterinary Hospitals. High prices and upselling every visit. read more

I bring my dog and 3 cats to Walnut Creek veterinary hospital and I live in Fairfield which is about 35 minutes away and over the martinez/benicia bridge. My family love our pets like a part of the family and we want them to live long healthy lives because we also know the heartache when they are no longer here. Years ago our first dog was misdiagnosed and we missed a chance to catch tumors early-on because the doctor told us he had hives and later said it was a cyst that wasn't cancerous. He suffered more than needed and now I'm very picky and do my research on where I take my pets. I have taken them to a couple more places nearby and they were decent but I still didn't feel like it met the healthcare I wanted for my pets. I eventually found a mobile vet I was happier with. When my dog needed to get spayed the mobile vet couldn't do it and recommended walnut creek veterinary hospital for the surgery. As soon as I walked in I knew this placed was owned by animal lovers who understood what pet owners want for their fur babies! The staff is so polite and friendly and everything was clean and aesthetically pleasing I especially like the cubicle type seats in the waiting area. I seen the doctor's bio's on the website and they all have impressive educational backgrounds but in person is what impressed me more. I've met 3 different doctors for my dog and cats and they have all had a genuine care and understanding for my pets. I cant explain it but I just sensed that they care for the health of your pet seriously. It honestly felt like when i took my kids to the doctor when they were little! I only bring my pets here now and it's worth the 35 minute drive. From the spaying surgery to issues like allergies and crystals in urine the care is always equally good. The doctors and staff keep you updated and they don't try to oversell products or testing that isn't needed. If anything i ask for more tests and they give me the honest opinion whether it is or not needed. The doctors also gave follow up calls to see how at how treatment was progressing. When I've called in with questions the staff has been helpful and relay messages to the doctor and they get right back to me too. read more

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My husband and I love our vet Dr.Thistlethwaite! We've been coming here for almost a year now and we've always had a good experience. First of all the facilities seem pretty new and it's definitely very clean. I love that the waiting room has little bays, it definitely helps with hyper-reactive pets! There are plenty of people at the front desk to check you in so you never really have to wait. For the most part, once we are checked in, we usually are brought to the back within 5 min for the technician to get our dog's weight, temperature and just some basic notes. Once that's over with it's usually a pretty short wait until the Dr sees us. There was once where we waited over half an hour to get seen but that seems to be a one time thing. Anyways we love that Dr.Thistlethwaite is super patient and answers all our questions. But what we love the most about her is that she's honest and never recommends treatments that aren't necessary while keeping our dog's best interests in mind. Our dog had a really bad ear infection while we were out of town and we had to go to another vet to get him checked out. That vet told us we would have to put our dog under to see if there was anything stuck in the ear and then also charged us for a TON of tests without really explaining to us why they were needed. We ended up getting meds to help with the itching and inflammation first and immediately scheduled a visit with WCVH. Just 2 days later we were able to see Dr.Thislehwaite and they were able to drip some medicine down our dog's ear canal WITHOUT putting him under. They didn't have to do any blood tests or what not that the other vet told us we had to do. Everything was super transparent and we ended up paying WAYYY less with WCVH and our pup felt better in a couple of days. Finding a vet for your loved one can be really hard sometimes. We've seen a couple with our pup but WCVH has been the best so far and we're very happy to continue going there! read more

This is my pup Frank, he is an 8 year old Frenchie with IVDD (a progressive disc disease, very common in the breed). He gets acupuncture from Beth Schneider. She has puppy "ice cream" that makes his visits something he really looks forward to, and she's so good with dogs. She has helped us so much with his fecal incontinence, pain, stability, energy level, general life happiness. She's so good at what she does, and I just wanted to share the recommendation for anyone else whose dog might have mobility issues. I've found that WCV is also wildly more affordable for the herbs that she recommends for maintenance and pain relief; we've gotten those same herbs at another clinic in the area that charged an obscene amount. Frank sees Dr Ikezawa for his regular visits and she's been fantastic too! read more

Walnut Creek Veterinary Hospital - Veterinarians Near Me - Walnut Creek, California

This veterinary clinic is about an hour drive from our home and more costly than other vets near our area, but we all know our pups deserve the best care. I promised my pup the best life when I adopted her over 6 years ago, and we've been to multiple vets throughout the area. Unfortunately we had underwhelming experiences at those clinics. It wasn't until we came here that we felt well taken care of. Some experiences that stood out to us: 1) They have a separated cat and dog section which we think is brilliant. 2) The seating area is well thought out with dividers in-between, but if your dog is particularly anxious, they don't mind moving your dog to a private room right away. 3) Tigerlily gets weighed every time, and the technicians are always great about it! At a past vet hospital, a technician nearly choked Tigerlily by aggressively pulling on her leash to get her on the scale. She kept pulling, Lily kept resisting. I had to intervene. Lily has never been so hell-bent on resisting anyone, ever. The technician there didn't even consider that all she needed was a treat to lure Lily onto the scale. Since then, I've been nervous about letting anyone weigh Lily on a scale. That is, until we came here! I don't feel anxious anymore handing Lily's leash to the techs here. 4) All the technicians seem to have a good baseline understanding and knowledge about animal behavior. Lily loves everyone there. 5) The place is always clean! 6) Lily loves the treats they have in the jars here. I don't know what they are, but they're some sort of chicken biscuit that she think is crack. Our experience with Dr.Isaacson for our primary routine check ups: - Great and thorough with her check up, and was super patient about answering all our questions. - We appreciated how she didn't just push every single vaccine and medication. She even took the time to explain every single one with the pros and cons. We've vaccinated Lily many times, but never had a vet take the time to actually talk to us about it. In the past it's always, "you want the vaccine?" "Yes" "okay, here you go" they gave the vaccine and you leave. I've also had vets in the past berate me and yell at my for wanting to use topical treatment for my dog instead of giving her Bravecto. It made me a nervous wreck to have to take Lily to a vet for years and frankly I didn't trust vets for a long time after that. With Dr.Isaacson, she gave me the proper tools to make the right decision for my dog. There's nothing better than a transparent vet who empowers their clients to make the right decisions. Dr.Isaacson is the first vet I've felt like I've been able to trust in years. Our experience with Dr.Coleman on an emergency visit: - We had to visit recently due to our dog developing urinary incontinence. At first we were primarily concerned about UTI or other underlying cause. We were not able to get a appointment until 3 days out, but we felt that we could wait a few days as Lily was not in any pain and showed no signs of distress. When we came in for the visit, they moved us directly to a private room(which we appreciated, since I was nervous about Lily leaving pee everywhere). A tech came in to write some notes down about Lily, then had Dr.Coleman come in and do an assessment on lily. We talked about what it could be and what would be ideal for testing. Ultimately we decided on a urine and blood panel. They were very accommodating in ensuring we didn't have to come back multiple times for urine samples and medications due to living an hour away. - The tech even came in to discuss the prices with us before options for the testing which we found super helpful, and we appreciated the transparency. We always had vets in the past just give us the bill and let us be shocked by the price every time. Here, they give you options and let you talk about what you can and cannot afford. - If anyone is needing reference for prices, the base medical exam is $83. Senior profile for blood and urine is $392. Collection fee for blood and urine $45. Vet bills add up quickly, but it's important to make sure our pets are healthy. - Lily ended up having a clean bill of health in her urine and blood panels. The issue is more so urinary incontinence due to USMI. Doctor Coleman did suggest we start Proin, but was very receptive when we mentioned that we would like to try supplements first prior to putting Lily on Proin for life. - So far, we put lily are natures bladder control supplement. It's been a week and Lily has been good with 0 Urinary incontinence. - The clinic was also very helpful in helping us get all the documents we needed to submit our claims to our pet insurance company. We appreciate how prompt they are in response! Overall, it does hurt my bank account a bit to come here in comparison to some cheaper clinics near home. However, the care is unparalleled, and we would rather spend more here. We appreciate the staff and all their work. read more

Walnut Creek Veterinary Hospital - Veterinarians Near Me - Walnut Creek, California

They have taken such good care of my puppy, who is now a year and a half. We've gone to WCVH for everything from puppy's vaccines to unexpected allergic reactions to food, and major procedures like her spay. The spay surgery was so well done and beautifully healed that you can't even see the scar on my dog's belly. She loves going to the vet, Dr. Rugyet and the whole staff make it very comfortable so the pup has no fear at all. She is very happy while there. The staff will also call me to check in on my puppy if I've called in with a concern. They're truly more attentive than most human doctors. Highly recommend! read more

Long overdue review. I've been coming to see Beth for a few months after my year-old puppy started developing a skip in his walk. Two separate vets told me there's basically nothing I can do about it, and to wait until it gets painful enough that he needs surgery. This felt a little insane to me, so I looked for a holistic approach and was so lucky to find Beth. Not only has she almost completely cured my dog of his skip, he can now go on long runs with me. She's a true god sent and has such a calm and relaxing energy for the dogs (and me). Really, of the people at WV vet hospital are so kind and caring. It feels so hard to find a good vet nowadays, but they really do it right. read more

This hospital has a heart of gold! Again I found myself in an urgent situation, this time with a recently found kitten. Dr Ikezawa came to my rescue and let me drop the sweet baby off for an exam. I didn't have the resources to do everything that should be done today but Dr. Ikezawa was patient and helped me figure out what we could do with my resources. This hospital is far for me and not convenient to drive to but I don't care! I will return over and over and make it work because everyone from the front desk to the Vets are kind, loving and doing their best for my pets. I've spent a lot of time at this hospital and you won't find a better team. read more

The stuff at WC Veterinary Hospital was absolutely amazing. They came through in a time of need. I'm a new customer and they treated like, I had been a customer for years. I got referred to walnut creek, veterinary hospital from the emergency clinic. I went to them after dealing with my veterinary and hospital of past 15 years. Was completely disrespectful and not helpful at the least. Diablo view veterinary hospital has changed for the worst. In the past, they would help their customers in a state of urgency, unfortunately, not anymore. If you're looking for a new team to take care of your beloved pets. I strongly suggest you give the people at walnut creek veterinary hospital a chance. Everybody that I dealt with at walley creek veterinary hospital. Was absolutely amazing and respectful and caring. Thank you DR. Xanth Tec Mikayla Tec Jennifer read more

I love the front desk, staff here. My vet is Kelley Cayton and she is compassionate and wonderful and thorough. Her assistant Sam is equally great! read more

If you're looking for a vet that cares about your pet and has a warm and caring staff this is the place to go to. We have been bringing our dog here for a while and they have always been good and responsive, decent waiting time and clean facilities. But recent events has now confirmed that we will be long time continued customers. Was taking my pup for a check up and upon getting there, I unfortunately left the key in the back and my dog managed to lock the car and I couldn't get to him. I immediately went inside to inform the staff just so that they know we were there for the appointment and wasn't a no show. I was in no way expecting any help but they immediately came out and the manager offered to give me a ride to my house so I can get my spare and the rest of the team immediately put cooling wet towels on my car and shade to help control the internal temp while the vet checked on him to make sure he was doing great. We managed to go and quickly come back as I lived close but if this doesn't show dedication and next level care I don't know what does. I came back to find the staff tending to my guy and when he was out of the car (though calm as their presence helped a lot) quickly rashed him in to check his vitals and give him water. Crisis averted but would not been possible had it not been for their thoughtfulness, caring and compassionate nature. I would highly recommend. Thank you WC vet staff. Monti loves you all ! read more

Every employee, from front office staff, Vet Techs to the Doctors have been highly professional, courteous and compassionate. They truly care about the animals & their human's. So glad we were referred to this office! read more

This place runs like a well oiled machine. I only wished I came here sooner. The care, the love, the support and expertise of all the staff from the moment you walk through the door is special. So glad to have found you guys. Keep up the good work!! I'll be sending lots of people your way. read more

We are forever grateful that our dog was a patient of Dr. Cayton! We have recently moved out of state and are so grateful to have had such amazing experiences working with her over the years. She was kind, considerate, took her time to truly take a good look at all of our dog's stats, heard and discussed any of our concerns and celebrated our wins. We will miss her and the hospital in general, everyone is so friendly and efficient. Thank you!!! read more

We just moved to the area and needed a vet since my dog has some ongoing medical conditions. My daughter suggested Walnut Creek Veterinary because she used them for her dog. This vet by far the friendliest vets and tech staff around. They made us feel important and my dog was very comfortable with the vet. Not an easy task since she has to go so much. We are thrilled to be part of this community. If you are looking for a vet, check them out. read more

We've been taking our two cats here for 3 years and haven't had a negative experience. The staff is so kind, attentive, and genuinely cares about the best interest of your pet. They go above and beyond to keep your pet healthy and are very gentle in the process. In particular, Dr. Thistlethwaite is an amazing veterinarian. She cares for your pet as if it were her own pet and takes time to answer all questions and to make recommendations in the best interest of your pet. She has a calm, compassionate demeanor and creates a wellness plan (blood tests, dental care, nutrition, etc.) that elongates the life of your pet as much as possible. We'll be coming back to Walnut Creek Veterinary for as long as we have pets. 10/10 would recommend! read more

Bocci enjoyed his annual office visit with Dr. Isaacson. She was extremely gentle and sweet with him. He felt loved. The front office and Dr. Isaacson's vet assistant were welcoming and so happy to see Bocci. Thank you! read more

I was going to a vet (who shall remain nameless) who I was never 100% on-board with. They were too salesy, but I knew that "salesy" didn't necessarily mean they were bad. But during my last visit last September, my cat seemed uncharacteristically ill and I was sent home with a RX for some early-stage kidney food and was told the other symptoms he had was because he was an "old cat". My cat was 11 at the time. In February we noticed my cat getting worse and among other things we did, we made an appointment with a different vet. A few weeks later we saw Dr. Ikezawa with Walnut Creek Veterinary Hospital. The care we received from WCVH was top-notch, and Dr. Ikezawa was an absolute PROFESSIONAL. She informed me that my cat likely had inoperable stomach cancer (confirmed a few weeks later by an ultrasound) and gave him a 2 - 6 week life-expectancy. She was compassionate, and frank about end-of-life conversations, and was just an overall PRO. My cat died within the timeframe she anticipated and because it was over the weekend and he declined so rapidly, we were unable to take him to WCVH to be euthanized and he died at home with us in the grass under the warm morning sun in our backyard. When our family is ready for a new pet, we will DEFINITELY be coming back to WCVH and will request Dr. Ikezawa. Believe me, when it comes down to it you are going to want to best for your pets and this place is it. read more

We love WCVH. From the front office staff to every vet tech and vet- they are helpful and kind. They also always run on time. I've never waited more than 5 minutes We go see Beth for acupuncture services on a monthly basis for our dog. It's been a complete game changer in terms of quality of life! Highly recommend! read more

Once again, Walnut Creek Veterinary Hospital does a fantastic job caring for my two senior citizen pups. Ashley called and prepped my for my visit, explaining the new operating protocols during the COVID-19 pandemic. I arrived and called the office, as instructed. The lovely Tawnya was soon out to scoop up old lady dog #1 while I waited in the car with old lady dog #2. To make things a bit easier on them, I had previously emailed both pups' patient history. The miraculous Dr. Wendy Wallace worked her magic on the girls, one at a time, and sent us home with refills on prescriptions. I phoned the office again to settle the bill and we were off to return home. Yes, the whole process takes much longer, but I am so glad to see these safety measures in place to keep EVERYONE safe. Thank you, Dr. Jill and your amazing team! I cannot sing your praises loudly enough!!! read more

Walnut Creek Veterinary Hospital - Grumpy old lady #2 (taken at an earlier visit) - Veterinarians Near Me - Walnut Creek, California

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Both my dogs are patients of Dr. Dana Thistlethwaite. She is great with them. My elderly male, Dali (16), acts like he owns the place and all are so good to him. My female, Dulce (2) is shy and does not like new people. Dana is so gentle and caring on how she approaches. I really like how she approaches each dog and their needs. read more

Walnut Creek Veterinary Hospital - Dali's has been a patient for many years. He is now 16! - Veterinarians Near Me - Walnut Creek, California

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This is the rest of my review: And now to my last item to report: 3) the vet techs and vets told us that in the future we should consider giving our dogs sedatives before going to the vet because it'd be a better experience for them. Hmmm.. Not terrible advice... Unless of course you haven't even attempted to do their exams and invasive processes while in the room with their parents! I am not going to not only pay for sedatives they don't need, but also administer sedatives they don't need, when you haven't even tried the most easy solution. Every single vet I have ever been to (I have owned 6 rescue dogs and probably have used about 5-6 different vets over the years due to moving homes) has always examined our pets in the room with us. I just don't even understand the logic, although the vet tried to joke that she "doesn't even like to check her own dog's temperature in front of her husband." she thought this was very funny, but I didn't really understand it. And mind you... out of those 5-6 vets we've been to over the years, none of them have ever suggested sedatives for our dogs. Because... They. Don't. Need. Them. I ended up getting an email from the hospital manager, Cobie. It was good follow through. She reiterated that she suggested sedatives for our dogs in the future. There was almost no way we'd go back there, but I decided to explain where we were coming from, including most of the points I'm writing now. She responded that she made the owner aware and that she'd make a note to have the exams done in the room. She then went on to say there's "fear free" vets in the area and that they're not certified in this. Again, not bad advice, but I don't think this is a problem we have. Never had this issue come up ever before, and I think it's clear what the difference was. Taking an animal to an unknown place with unknown people to do invasive things to them is probably not going to go well. Especially when dealing with animals who are probably naturally skeptical of people as a result of previous possible abuse or abandonment, as is the case with a lot of rescue dogs! And I will only sedate my dog as a last resort-- not a first one. Alright, rant is over! Just don't mess with my dogs. read more

Walnut Creek Veterinary Hospital - Really clean, modern and quiet waiting area - Veterinarians Near Me - Walnut Creek, California

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I cannot thank Walnut Creek Vet enough for their care and attention to my little pug, Chorizo. After getting sick at daycare, the team at Walnut Creek Vet was able to get him an appointment the same day. Dr. Christofferson was absolutely incredible. She admitted him to the hospital, took great care of him, and gave me detailed instructions on how to take care of him when I took him home. After taking the prescribed antibiotics and eating the recommended food, Cho was feeling a million times better at the check up. Again, Dr. Christofferson took the time to care for him and answer all of my questions. In non emergency appointments, Chorizo sees Dr. Ikezawa. She is super amazing as well. She specializes in short-nosed dogs and always cares for Cho Cho with love and attention. I can't thank the team enough for supporting us through the good and bad times! read more

Walnut Creek Veterinary Hospital - Chorizo feeling so much better at his check up! - Veterinarians Near Me - Walnut Creek, California

WC Veterinary Hospital was our second effort to find a vet office we were comfortable with for our dog's care. This is a first rate office, staff are friendly, the set up with different entrances for cats and dogs and separated seating for each visitor and their pet is convenient. Kelsey greeted us and our dog and had an immediate rapport with our pet. Kelsey and Dr. Thistlewaite were terrific, thorough, asked all the right questions and provided some guidance for future care and health of our dog. Thank you for your work in this community. Al and Linda L. read more

Two things to know about this veterinary corporation: 1. The office will not call or send prescriptions to lower cost pharmacies like Costco for you. If you don't want to pay their drug prices you have to come into the office where they will give you a paper copy to take to Costco. I think this is an intentional inconvenience intended to increase their profits. By making it a hassle to get your drugs cheaply they hope you'll just pay their prices. Good to know if you're on a budget. 2. In a recent email they announced that they are now letting fully vaccinated customers bring their pet into the office, with proof of covid vaccination 2 weeks prior required. What they failed to mention in that email is that not all their STAFF is vaccinated. Good to know if you have covid-19 comorbidities. read more

I switched to Walnut Creek Veterinary Hospital after a not so go great experience with my last vet. I found them on Yelp and decided to give them a go because of their 5 star rating. I have had two appointments so far and I am so glad I switched! Everyone is very kind and you can tell they really care about your pet! read more

Beth has been seeing our now 14 year old Aussie regularly for several years and has dramatically improved her quality of life by resolving her urinary incontinence and greatly relieving her discomfort associated with arthritis. She also helped her fully recover from a bad episode of vestibular disease as a senior dog. She went from being unable to stand or walk with a head tilt to now walking her mile loop daily with no problem and her head tilt is completely gone. Beth is so calm and compassionate. She's been helping out our dogs for over a decade as she treated a previous dog of ours as well going through chemotherapy. She's been a crucial part of the care team keeping our dogs healthy. Go see her! Your pets will do so well! read more