The most relaxed I've ever been…read more The Woodhouse makes you feel like you're the most important person in the room. I did a 50 minute hot stone followed by a 50 minute hydrating facial. These ladies knew what they were doing. There was actually a point where my body just released any tension I was holding. I came out of here relaxed and refreshed.

I wish there were more than 5 stars! When I visit my daughter in Grand Rapids, I always ask to set…read morean appointment at this location. You are truly wisked away and feel so relaxed. From the time you enter to the time you leave, everything is perfect! Location just remodeled with additional space. I am so happy to hear that. Kudos to the front desk staff, to the locker room assistants and to the massage therapists. Just go! You will not be disappointed.

I do recommend this business because the place seems very neat and orderly and sanitary. However,…read moreplease be careful of the technicians that you work with all of them will charge you à la carte. Make sure you get an itemized receipt. When I looked at mine they charged me four dollars for a hand massage that I never asked for. I won't go there anymore because of the hidden charges. But if you call them in advance, ask them for the prices, write them down. When you go in if you get a pedicure, get the basic pedicure otherwise you're gonna be paying $50 as opposed to $32.

I got a simple gel manicure , the lady that did my nails was professional, polite and it took 30…read moreminutes but did not feel rushed at all, the quality is great, the building is clean and most importantly they did not overcharge !!! I have been to so many different nail salons I have never had this many good things to say about a place ! I came on 5-23-25

After searching google and yelp reviews for shops that did ear piercings we settled on this shop…read moreand overall the experience was fantastic. We were able to get an appointment quickly with a piercer who has been in the business for 17 years, which is great to have someone with all that knowledge. It took about 20 minutes to get through the paperwork and have the earrings sanitized and when my daughter sat down she spent additional time walking her through all of the steps and expectations - we were never rushed and all questions were respectfully answered. When my daughter got nervous she stopped and calmly walked her through it and waited until she was fully ready again. The piercing sites were marked where my daughter was able to see before hand and adjust as desired, everything was cleaned and then after the piercing she applied a cold saline cloth which my daughter loved. It has been two weeks and so far the piercings haven't caused any pain - we followed the advice to not turn and clean with saline spray only as needed, which is the exact opposite advice I received decades ago and it has worked fantastically. Also, the earring she got had flat backs so they don't poke into her head, which has also provided better comfort then the shopping mall piercing I received as a child. Additionally, we go back after 8 weeks for them to update her earring size, which provides a smaller rod through her ear since the current earring is longer to account for swelling - this is a great option which I wasn't expecting, there is a lot of thought that goes through this entire process! I highly recommend this for a first piercing for your child. It is far more expensive than a mall piercing but such a better experience that it is definitely worth it!

Called and emailed for an appointment request, several times, over the course of three days, as we…read morewere in town for my daughter's 17th birthday and all she wanted was a couple war piercings. No response. Ended up taking an Uber over there (we were staying at a hotel downtown) to see if in person would yield a better response, only to be told they're "by appointment only." I explained we tried to make an appointment, they were all booked up. Disappointing.