We've been patients since we retired three years ago// have been very happy with all services,…read morefrom lab tests, to referrals, efficiency, and encouraging staff at all levels. We've had some major health issues along with 'maintenance'.

I had a very disappointing experience with AppFamily Medicine. I recently visited their office…read moreexpecting a simple refill of a long-standing 20-year prescription. Instead, I was given a different medication to try without filling my long stand prescription. When I followed up to request the original prescription be reinstated, I was told I would need to come back in for another visit--despite already having been seen. Seeking clarification, I asked to speak directly with the medical director. Instead, I was contacted by the clerical office manager, who was not qualified to discuss or make decisions regarding my medical care. I reiterated my request to speak with the director, a licensed provider. I was told by the office manager, that even when I was seen again, they would not be refilling my prescription--again, without proper clinical justification or involvement from a licensed physician. This experience left me feeling unheard and dismissed. It further eroded my confidence in this offices trading and clinical expertise. I expect a healthcare provider to handle medication management with professionalism, transparency, and respect for patient history. Unfortunately, that was not the case here. I will be filing a complaint with the North Carolina Medical Practice.

Caring and honest they don't sugar coat any information that they give you concerning your health…read more Dr. Anderson and his assistant Jacqueline are the best orthopedic specialist In their field!!! I have had both knees replaced since October and this is life changing for me. Sometimes there is a little wait at the office but very seldom is it long. Jacqueline always returns my calls when I have questions. Everyone at this office is caring and very knowledgeabl. You receive the best care possible here at App Ortho. Dr. Anderson is a life changing surgeon!!

I recently had a bad fall injuring my knee and was referred to AppOrtho in Boone, NC to see Dr…read more Steven Anderson about knee surgery. I had a very positive experience with everyone from making the appointment, the front desk, the Xray tech and nurse. I want to give a special shout out for greatness to Chelsea Compitello, Dr. Anderson's Nurse Practitioner. She was fantastic, listened well to everything I said, asked great questions about past injuries, had Xrays done, read and explained them to me, then offered treatment options. We also discussed possible future gel injections or knee replacement since my current injury didn't require surgical intervention, but degeneration in the joint will need to be tended to at some point. The steroid injection she administered has helped a great deal, allowing me to enjoy the Thanksgiving holiday with family. Job well done, AppOrtho!

I have had two children and have received care at Harmony both of my entire pregnancies. I have…read moreseen many different midwives, doctors, and nurses and have had wonderful care throughout both. I have felt heard, seen, safe, and cared for. Damian, Heather, Georgie, Nancy, April...the list goes on. They are all wonderful!

I was given a 10 am appointment time. I was approximately 1 minute away, a receptionist called and…read morecancelled my appointment, telling me I was late and even acknowledged there had been employee error in my appointment time. She was rude and disrespectful. I am a business owner who cleared an entire day for this appointment. If I ran my office in this unprofessional manner with such unprofessional clerical staff I would never have a client. Regardless of the physician's ability (which seems questionable from other reviews) the staff should be fired for their lack of professionalism. The appointment was with provider Leanna McAlexander

The experience with Dr Jenkins went well. The staff on the other hand not so well. I was given a…read morechoice to have the procedure performed in Lenoir or Granite Falls at a new surgical site. I chose Granite Falls bc I live near the site. NOBODY told me about the facility fee until 1 day before the surgery. The Prime surgical site called and said $660 was due THE DAY OF SURGERY! I was also told the medical certificate that was needed faxed back over to short term disability couldn't be filled out until the DAY OF SURGERY. I am now 1 week in recovery (8 days) and the staff still hasn't faxed back the required medical certificate to my short term disability corp. I am without pay while I'm in recovery due to this. I called the office staff 5 times since the surgery. I had 2 returned calls promising me Dr Jenkins would sign off & this still hasn't taken place. 8 days now! I left messages for the 3rd day in a row - no calls - nothing! I have short term disability threatening to close the claim due to lack of cooperation over the medical certification! This has been a COMPLETE nightmare! Can't rest for worrying how I am going to provide for my family. Not to mention recovery with all this stress

From the phone call to set up services, to the end of my appointment, was nothing but exceptional…read moreservice. The receptionist who took my request for a new patient appointment was a joy to speak with. Her warmth could be felt over the phone. The office itself is gorgeous, and easy to access. My hygienist was friendly and very easy going on my teeth, as I hate the scraping feeling. She gave me solid recommendations for doing a little better on my tooth care and was informative. The dentist himself was very reserved when I met him, but polite and kind. He did his exam and recommend a consult service but in no way did I feel pressured to have to follow through with it. That was a nice gesture. Overall, really quite happy with my first visit and looking forward to future visits.

I have never minded going to the dentist but I love this one! From the nicest front office staff,…read moreLaura and Gia, to the absolutely best assistants in the back, Kayla and Lorena! Dr. Amato is a sweetheart, that does right for his patients. Dr. Jeff, the newest hottie there, is also very sweet, If your teeth are hurting, hurry up and get an appointment! I also want to mention the place is beautiful! Every window with, of course, a stunning view of West Jefferson!

To kick out patients who do not want an experimental, not approved, vaccine, is unethical…read more You should be ashamed of yourself. Even if you have the vaccine, you can still infect others. (As you stated in your letter) So really this is hysterical.

Dr. Smith is kind, caring, compassionate. She takes her time, never rushes me, listens well and…read moreanswers questions in an easy to understand way. I have never had to wait for my appointment, her staff is wonderful. Appointments are easy to make, and after the appointment I get a recap of what the appointment was for, the doctors notes and recommendations. I really can't say enough about Dr Smith! If you are looking for a doctor in Boone, I highly recommend her!

Excellent practice. Very well run, providers are awesome. I got an appointment in about three…read moreweeks for a checkup, to be expected, and the quality of care couldn't have been better. My providers were amazing, and took my fear of needles into account. Completely painless. In a day and age when our healthcare system is so broken, and we so often feel like a number not a human, I felt seen here. Will definitely go back! Dr. Howard and Nurse Francisco were both AMAZING, highly recommended. And don't wait three years like I did! Go soon!

Erin Bateman & her team was absolutely fabulous from her making you feel comfortable to her…read morefabulous technique. The facility is very sanitary always smells lovely! I come here for everything! I go to Trish for any laser treatments and she is the same way very sweet and she aims to please! I can't be more happy with all my results and each team member for there time