My wife suffers from ALS. She inquired about having her feeding tube checked at this facility. She…read morewas denied! It's my fervent prayer that the nurses who refused to help are in exactly the same situation some day! This is a piss poor facility!

I sympathize with those who have found it difficult to make appointments or have had issues with…read moretheir insurance. That said, I can say that I had my second colonoscopy with Appalachian Gastroenterology in May, and I found the experience useful and effective: The staff was compassionate and understanding; the physicians took time to explain the procedures and interpret the results. I will visit them again when the time comes for me to have another such procedure. A special thanks to Pat, Heather, and David in particular.

I saw Dr Fry at Tri-Cities Gastroenterology for the first time recently for an ongoing issue. The…read moretime he took with me was unbelievable. He explained so much to me (without talking down to me or being condescending). He is obviously well versed in his field and discussed several medical studies I had read and how they applied to my issue. I feel very fortunate to have found such a caring and knowledgeable doctor. I have complete faith in his abilities and have nothing but the highest confidence that I will be in the best of hands for my treatment going forward. His staff is also great-very friendly and professional.

From the owner: The team at Tri-Cities Gastroenterology -- serving the Kingsport, Johnson City, Elizabethton,…read moreErwin, and Mountain City, Tennessee regions -- shares a core belief: Every person who walks through their door deserves to be treated like family. They embrace every human and technological advantage possible to provide physical and emotional comfort to their patients. Their mission is to ensure that each person has the digestive health and wellness needed to live every day to the fullest. They work with you so you can truly enjoy life unencumbered by the distressing symptoms and potential limitations associated with gastrointestinal problems. People of all ages are welcome at Tri-Cities Gastroenterology, where every type of problem that's related to your gastrointestinal health is accurately diagnosed and effectively treated, from the most common issues like diarrhea, hemorrhoids and inflammatory bowel disease to the most complex issues, such as colon cancer and cirrhosis. The team at Tri-Cities Gastroenterology includes two gastroenterologists, two nurse practitioners, and a diverse support staff of technicians and administrators. They're all prepared to welcome each patient, listen to their concerns, then treat the whole person, addressing every factor that contributes to their symptoms...

Office policy with no obvious procedures, work instructions nor patient experience perspective…read more Useless patient portal Never see the doctor but the PA was awesome. Too bad she has to work in an environment like this. For a colonoscopy I was given an awful gallon jug of puke potential resulting in just that experience. Thus not ready for the colonoscopy. Dr says via employees suck it up and do as your doctor says. Infusions were progressively becoming more and more a painful screwed up experience. Prior to my last infusion the results were ripped off fine sized piece of skin. In the last infusion, despite repeated requests and agreement to use the smallest needle-like device to set the infusion, out comes the horse sized needle. Besides several experiences with multiple "track marks " on one or more arms, multiple resources called into the room to try, the primary infusion resource never got it figured out. The last straw was this infusion person failed to completely connect the infusion needle to the hose coming from the medicine bag on the hanger, therefore the $16,000 + infusion material was draining down the arm of the chair- so then it became my fault for moving my arm even though she said she failed to securely attach the hose/bag to the infusion needle/ so she tried to re-connect the two points, pulling the needle most of the way out of my arm, then tried to put it back by twisting, turning (reaming) my arm only to restart the infusion out of the vein and under my skin until the bubble bursts and the needle is now knitting the skin in my forearm. As for the infusion office- located on the side of a steep hill-park downhill and when you open your car door it rips away from you. If you park uphill watch out for your leg and foot as you try to get out of your car. Then you try to climb the hill, avoiding others with the same issues, delivery trucks blocking the sidewalk causing further traffic stresses. When you finally get inside and downstairs into the bomb shelter you are seated (fall into) a chair 4" off the floor/wait until you've sat fir an hour then try to get up off the floor. Yes, I'm in my 80's, and the PA told me that coming directly from the Dr that I needed to be courteous to employees or I would no longer be serviced by his practice. Thank you Dr K. That was the last straw. Now you don't have to put up with this patient again!!

Service quality care and bedside manner are all apart of this place . Will stay with the staffread more