Had a wall hanging hot water tank installed today. They showed up on time, and Zac and Greg did an excellent job on the install. They are really nice guys and I would use them again.Best quote, good work, nice guys. In, out and done without being here for hours. Very happy with the installers and service. read more

I purchased a gas hot water tank through home depot which APPC installed in in 2023. 18 months later there was an issue with the power vent getting too much condensation and despite this falling outside of the 1 year labor warranty they fixed the issue for free the same day I called and also replaced the part for free so I didn't even need to call Rheem for the parts warranty. Issues happen so that's fine, but how they responded to the issue is what matters and they did the right thing with no questions asked by fixing the problem immediately and absorbing the cost. In addition to that the plumber that came to my house (Zack) had a good attitude, did an excellent job, worked quickly, cleaned up the area he worked in, and went above and beyond by also checking on a completely unrelated issue for me. I can only speak on my experience with the company and I can say they did everything that could be asked of them and more and Zack is an awesome employee they'd be wise to keep. I will definitely go back to APPC again for any plumbing needs (hopefully none! :) read more

Another one star review. About a little over a year ago, I bought a hot water heater through APPC and they installed it. Fast forward to today it was leaking and they came out to repair it. Five dollar valve was under warranty, the labor was not- $165. I have a recirculating pump that recirculates hot water on a loop to all the of my Faucets in the house to get hot water almost instantly, since they fixed it on Friday the recirculating pump has not worked. I have called them and emailed them no response. The only reason I called them in the first place was because they were the ones who installed it. I have since moved a reputable plumbing company. read more

Please consider the reviews on this company seriously! I had to give them one star, because you have too. Please call anyone else to do any work on your home. I beg you to not use this company at all. I contacted them, because I thought my hot water tank had quit. It was another issue. So, I had Jeremy look at the hot water tank while he was here. I live in a condo with a small space underneath the stairs were the hot water tank is located. He told me it was working, but that it was 13 years old. I decided to be proactive and have a new hot water tank installed. They came on Thursday. Installed new tank by Nick and Michael and that's the last day I have had hot water. I called Friday to let them know I had no hot water. Kevin came out and "said it tripped the breaker and I should have hot water in 45 mins to an hour". Not so, called and of course they were closed and I left a message. Christine called and said that Kevin had said it was electrical and there was nothing more they could do. I told her Kevin never mentioned their was a problem and I should have hot water. She told me she would have the manger call and he was going to say they something. I spent over 1500.00 dollars for a hot water tank that doesn't produce hot water. I had hot water before they showed up, so if it's electrical why didn't I have problems before. Again, I beg you not to use this company . No customer service. Got their money and they are done. Never looked to see if it was hooked up properly or check to see if it had even been set to the right temperature!!! read more

Needed a new hit water tank in a hurry! Found them through Home Depot and glad they use them. Steve was on time, very friendly and did great work. He also made sure to show me all changes to bring me up to code. In and out in no time! Highly recommend them! read more

APPC Plumbing Services - Plumbing Near Me - Medina, Ohio

Horrible experience ! After buying a hot water heater at Lowe's, they told me to use these guys. I called them and they never called me back, I had to call them. I finally got in contact with Vinny he then informed me a of $500.00 dollar up charge for various items, that can only can be purchased for the back of his truck. No thank you ! And I don't want to see your plumber butt either, probably Xtra. read more

Discussed need to replace bathtub faucets over phone. Came late and they declined job because it was too hard or complicated. Waste of time read more

Unfortunately Thanksgiving dinner ended up with a blocked kitchen drain related to too much use of a garbage disposal. Family's attempt to help didn't open the drain. I called APPC at the recommendation of my hair stylist. Although they couldn't fit me in on Friday, they did come on Saturday at no additional charge. Greg arrived at 11 a.m., 30 minutes earlier than expected and fixed the clogged drain. He tested it before leaving and left the space clean and buttoned up. Good service! read more

They just installed a new power vented hot water tank, and the workmanship was outstanding. Very friendly and helpful when contacted by phone to arrange for the installation. Responce was excellent and they were ready for a same day imstallation but iI chose to schedule the mext day. Price quoted was very reasonable, and they were upfront wit cost for extras that maybe incurred. Called to inform when they would arrive. Serviceman was on time. He worker hard and constantly cleaned the work area. Was mot happy with appearance of parts he had on his truck, so scheduled to come back a few hours later with better looking parts. If i had another plumbing job would call them in a mimute. read more

Michael arrived at our house to remove our leaking water heater for warranty service. He quickly saw what the problem was and that we did NOT need to replace the water heater. Instead, he installed a pressure relief tank for 1/8th the cost of what another plumbing company had quoted. His work was efficient and professional. read more

Horrible. I called for service and they couldn't even return my call as most professional services do. I was told "they make their own schedule" Apparently they pick and chose who they server as well. I'd give a negative zero but I'm not allowed. read more

Our water heater sprung a leak the Thursday night before we were supposed to take a weekend trip. I found APPC through Home Depot and was able to get Eric after hours. He stopped mowing his lawn to take my call and helped me through the scheduling process. Christian and Nick arrived the next morning, installed the new water heater, and were in and out within an hour. So fast, we were able to leave early for our trip! Great company. Great folks. read more

APPC Plumbing is a good as it gets. These guys are very customer service oriented and reliable and the workmanship was outstanding. Greg and Steve were very friendly and helpful when contacted to arrange fix a leaky water joint, turned out I needed a water heater so they scheduled me the same day and came promptly as they promised and had it installed in a hurry! They even made all the necessary arrangements so I could use my Home Depot account for payment. They cleaned up and checked to be sure everything was working before the left. Trust me, this is a business card you don't want to lose. Thanks guys. read more

My parents bought a toilet at Home Depot. My dad can't really do an installation anymore and it was a fairly urgent situation so they paid for installation and were told APPC Plumbing would call to set up a time to come out and install the toilet. They didn't. After four days my mom called Home Depot and they called APPC while my mom was on hold. She was assured that APPC would call and Home Depot would follow up. Neither of those things happened. By day six my parents went and got a refund for installation and my husband and I installed the toilet. Maybe it was too small a job and APPC didn't want to be bothered? Also, shame on Home Depot for not following up and getting some else, but they still had their sale. I only gave them one star because it is required. They shouldn't even get that since they didn't do the work. read more

I paid to Lowe's at Bedford for a water heater and its installation. When the water heater arrived, the installer (APPC) asked for 150% more than their standard list price. It is a standard service to replace the old dying 75-Gallon AO Smith by a new one of the same model. The only item not anticipated, according to them, was to change the expansion tank (part $35-65, labor-0.5 hours), and everything else was included in the standard list. If Lowe's does not fire this type of independent contractors, I would not trust this store to be a source for my home improvement needs. By the way, with the same list price I paid to Lowe's, I obtained the installation service from amazon.com with no questions being asked and the project finished smoothly. The standard rate of plumbing service is about $40-70 per hour, it is ridiculous for these plumbers to charge $1100-$2300 labor cost to replace a water heater regardless the size of water heaters. Mine is 75-Gallon with power vent, and the total time to finish the replacement, including the change of the expansion tank was 2.5 hours by one person ( a second person helped to move the new one in and old one out for less than 10 minutes and left). read more

I had the worst experience with APPC plumbing. We are currently selling our house and in our inspection it came up that we have to replace the water expansion tank. I called APPC plumbing and they could get someone out the next day. Chris came out and said all the tank needed was some more air. He was really nice and I appreciated that he didn't change the tank if it didn't need changing. 3 days later I go in the basement and there is water everywhere. Water is coming out of the water heater. I call the plumbing service and they send someone else out. Greg was very nice as well and he stopped the water coming out of heater. Not sure about technical terms but he said the screw on the bottom is very sensitive and the person who came out previously hadn't turned it to the right spot. I understand mistakes can happen but it's all about how you handle them. I asked Greg to call the manager and ask if they would pay for the fan rental to get my floors dry and he said no. After I rented the fans and had to throw out some carpeting I called the manager Eric again. Asking them to cover the cost which was like $50. He made it sound like it was my fault. He said I was to cheap to get the tank replaced and that's what happens. He was extremely rude and the most unprofessional person I have ever encountered. Do not ever do business with these people!!! read more