Great!!! customer service, always been greatly appreciated and welcomed when I enter the storeread more

I used to live in Yakima and I drive from Seattle to visit nearly every month. Saying that I…read morealways go to this o'Reillys and as a elderly woman I HAVE say...these people here have my heartfelt warmest feelings for them...

I've ordered several items from this company. Each time the item was delivered on time and of…read moreexcellent quality. Never had an issue where I needed to return a defective or incorrect item.

I bought the PSR Anthem Pro Adjustable Lever Set (2023 and Up…read moreSelect Harley Models) (New Fairing Design) for my 2024 Harley Road Glide. I found the lever edges too sharp causing fatigue and irritation at stops. Also they caused problems with the VHC (vehicle hold control) function. If you are not familiar with VHC, please research. I initiated a RMA request within the 30 return window and have had ZERO response. I even went as far as posting on their FB and Twitter channels. Still nothing. I would steer clear of these guys. This was the worst purchase ever!!

Excellent service. Grateful for the assistance recharging our air conditioner this afternoon. Poor…read moreassociate offered to help and bit off a bit more than expected, but saw it though, and we had a much more comfortable rest of the day. Thank you!!!

Coming down the east side of Chinook Pass, the brake line on my motorhome gave out. The guys at…read moreNAPA in Yakima spent over an hour fabricating a replacement line, all the while apologizing for taking so long. They went over and beyond until they found a solution. GREAT CUSTOMER SERVICE!!!

Good customer service and well stocked store. Thank you for accepting used oil for recycling and…read morehelping protect environment.

Standard auto parts store. The folks working here are always friendly and helpful, likely with more…read moreautomotive knowledge than you! I noted no less than four types of windshield washer fluid with antifreeze and antibug options a plenty! I also discovered what we assumed to be another patrons batsman cup chilling in the fridge where the Monster energy drinks were kept! A point for the mug, a point away for someone's cup hanging out in the cooler! Slight positive as it's now a good story! Nice spot to stop and grab your car related needs!

After the most recent change oil light came on decided it was time to re-establish with a Ford…read moredealership. After what was an incredibly fast oil change, I left here both impressed and definitely ready to return. Place is definitely busy, as it took roughly 2 weeks to be able to schedule oil change, however they were as accommodating as they could be and we're very helpful on the phone. I showed up for the appointment and the intake process was quick and relatively painless. The waiting room is just across from the service Area. It's comfortable, but relatively small. They have a couple of coffee pots and Internet that is not overly powerful. If I could make one or two recommendations, they would be to improve the Internet range, and have some donuts, granola bars or something. Having donuts from one of the nearby local shops would be relatively inexpensive, but would go even further to improve the customer experience. The guys were very informative, Kept things moving nicely and, got things done quickly. In addition, I was very impressed that it will change was only a little over $35. I remember when it was 20, but I last car seem to require a $100 oil change every time we went in, so this was a nice change. When I was said and done, this experience was much better than I have been anticipating. It's hard to make an oil change or repair job a great experience, but these guys are definitely trending that direction. Will be back here the next time the car says it needs it's oil changed!

Oh man, if you're a lady, an elderly person or someone that doesn't have time to work on their own…read morecar, be careful these guys will give you the most laziest diagnosis that'll cost you THOUSANDS of dollars. gave a detailed explanation of the symptoms: all forward gears (R, 1, 3, 5) worked fine, but 2, 4, and 6 would thump while the car was moving. When stationary, all gears engaged normally. Based on that, I suspected something external of the transmission like shifter linkage or drivetrain-related, since the issue was isolated to one gate and changed with vehicle speed. Took my car home and started to try and understand what was actually going on. So I got under my car and it was clear when pulling my shifter to gears 2-4-6 it would come too low and my driveshaft would make contact with bottom of my literal shifter making it thump. So I resat my transmission and of course it stomped thumping and everything worked as normal. Keep in mind this is all what I did after they tried and tell me my transmission was internally cooked and had bad syncro's from "aggressive driving". A $7,000 job by the way In the end i've always taken my car just to speed up the work and get it done. I always try and have an idea of what's going on with you car. Do some research otherwise dealerships like this will take your unwillingness to understand your own problems and take advantage of that and charge you THOUSANDS unnecessarily

Pupously Bought a Die hard battery…read more from them. Asked about core charge, "bring back its easy." Weeks later Not easy must provide receipt and date must be refunded on customer database. Customer fail.

I didn't know we had an advance auto parts. Until I had to take someone to the bus stop. So I was…read moregetting the truck ready to drive across the state. Noticed I had a broken air line. The guys were really helpful. All I knew it was a broken air line. Fortunately some knew exactly what it was once i told him the vehicle. Theres plenty if parking. The only downside it is not located in the best area of Yakima.

I discovered my headlight bulb was out, just after I was asked to take a short road trip for work…read more I walked in to the O'Reilly's on First St in Yakima, where they not only had the right bulb for my car, but they changed the bulb in a few minutes. Big thanks to Christian for his quick work and stellar customer service!

They sell used parts do not shop there! They lie to there customers about life time warranty…read moremanagers care more about there bonus!