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    Apple Store

    2.5 (131 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Que B.

    I appreciate this location compared to the city. I don't have to wait long and staff is incredibly friendly. My charger was burned out so I was able to receive a replacement and buy a larger cable for my iPad only $32 with taxes great value. Thank you Genius Bar.

    The value paid for this product.  I paid 270 for theft and loss insurance.
    Enid P.

    On April 20th 2022 I bought an iPhone 13 pro 256gb with apple care theft and loss ( attached) On July 16, 2022 I lost my phone while traveling to the airport in Costa Rica. And I deactivated my Apple Pay cards image attached. But nothing else. I knew I had apple care theft and loss (image attached) I went into the apple store to get help bc when I tried to enter the claim it wasn't working. The apple store at ridge hill was extremely busy. An apple leader tried to help me but was also helping many people. Apple Leader -female curly haired Latinx. She proceeded to take me to a laptop and me to log into a computer and enter in my Apple ID and password. I did that. 4:38pm (image attached) It was asking me for the two factor authentication so I asked another apple store staff to help me. He told me to login to findmy and disable my phone. (Image attached of person). The Apple leader was again very busy and sent me to a apple store manager torkel manager of Genius Bar for assistance. They asked to call the insurance company AIG and we all spoke to the insurance and worked together to enter the claim. The claim was entered on July 17th 2022 (image attached) bc Torkel Genius Bar manager helped me. I thought everything was fine." And apple ridge hill had fixed it. Until Tuesday, July 20th 2022 (image attached). I spoke with Oliya and Marcin, leadership at Ridge Hill store. I was at Ridge Hill Apple store from 3:17pm to 4:49pm on July 19, 2022. A total of 9 staff members were present. While at the store at Ridge Hill I saw no sense of urgency or regard for my issue , which was caused by an apple employee at the ridge hill store. Marcin and Oliya, pretended to help me. Let's summarize. I have insurance for my phone and the mishandling of an apple ridge hill staff caused the insurance company to deny my claim and apple refuses to refund the money or replace the phone. In my whole Apple experience, this kind of horrible handling has never ever happened to me.

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    Photo of Rell I.
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    13 years ago

    very helpful apple store people they helped me save some money on my mac book air.. choice

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    10 years ago

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    Page 4 of 4

    Ask the Community - Apple Store

    Review Highlights - Apple Store

    I'm in the market for an Apple Watch and I was lucky enough to be assisted by him because goodness, he knows it all!!

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    Gamestop - Sign on door

    Gamestop

    3.4(8 reviews)
    2.7 mi
    $$$$

    Never had a great experience with GameStop especially this location, but they've been getting…read morebashed lately so I was like I'm here I want the game let me throw a purchase their way.Team member from the store sold us the wrong copy of the game. So I'll take the L for not noticing before that. Dropped the family off went back to the store Went to exchange the game and this was on the door. Called another 2 stores just to inquire if I can return at another location no one picks up automated service hangs up. Called customer service just to inquire if I can go to another GameStop. No one picks up waiting 10 minutes. Finally called a 3rd store not in the same area someone picks up and I asked if I can return to any game stop the Napoleon dynamite sounding team member says return it there because it will affect their numbers..really..:their numbers..so here I sit in the parking lot for an hour..the bad experience just continues. Update: so 8pm hits nothing. A small group (maybe 6 people) starts to gather outside waiting. 8:10-8:15 nothing freezing my @$$ off. Lights come on dude slumps out the back sees people outside turns around turns lights off. Girl says wtf are you serious then the light goes on then off again. Then on guy comes out wiping his face. My dude was sleeping in the back. *he was going to decline my exchange, made it known that he was doing me a favor as a one time exception* granted the plastic was removed and it's software so can't be too mad, but people seem to hate workin there. Not surprised

    Even as I type this, I find it hard to believe I'm giving a Game Stop 4 stars - especially this…read moreone. I used to come here long ago, but between the staff and the typical Game Stop pricing and other typical business, I stopped for many years. If I went to a Game Stop at all, it was rare and certainly not here. But out of desperation really, I ended up returning here and I was glad on this particular day I did. Now Game Stop as a whole is pricey for certain items and of course, if you expect to sell back anything and get something respectable back, then you're only fooling yourself. At the same time, a place where they sell physical games (I don't like digital) and have a much deeper selection than most chains (like Best Buy, Toys R Us, Target, etc). For someone who's probably a little more than a casual gamer and who has a son who's becoming one, Game Stop is actually pretty valuable these days. So I went to Toys R Us for a game that was supposed to come out that very day. I went in the late afternoon and TRU didn't even have it stocked out and apparently not in their stockroom either. I could go on about the many wrongs TRU has, but this is not the place for it. I decided to come to this Game Stop due to it's closeness and I didn't want to start driving around to other retailers looking for this particular game. Online would be fine, but I wanted it for my son on that day. Game Stop had only limited and reserved quantities, but the employee managed to find one. I had really appreciated his effort. I also appreciated his knowledge and friendly demeanor, as I had asked him questions about another system. The price was about what it was for other retailers, so no complaints there. The store is small, but maneuverable. They naturally have the more popular stuff in better places than the less popular items. They also have more than just games, which is actually good for them. There were two employees behind the counter and a small line, but it took a long time due to the customers explaining their own life stories and oblivious to anyone else existing in the world waiting - but this is not Game Stop's fault. Located in Cross County, you could find decent enough parking most times of the year. The Stop n Shop lot or the lot next to Old Navy are your better and closer bets. So due to this experience, I will be returning here and I will be giving Game Stop more of a chance from now on.

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    Gamestop

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    xCubicle - Cleaned out PS4/PS5 heatsinks.

    xCubicle

    4.2(93 reviews)
    19.5 miFinancial District

    Brought in my first gen Switch for repair. I exhausted all local options and xcubicle was highly…read morerecommended. Since dropping off the device, it was apparent that I was talking to some who delivered quality and value for their service. I returned a week later to a fully functional first gen switch ready to attack Tears of The Kingdom.

    They were able to successfully fix the R button on my Nintendo 3DS (damaged after excessively…read moreplaying Monster Hunter 4). The process was very simple. First I went to China Town and found the location to be a booth where you drop off and pick up items from a window (there is no door for customers). There are also cute gift ideas available for purchase, on display at the windows, such as handmade Mario & Luigi picture frames (stitched) and ChromeCast. I submitted an initial deposit and they said it would be fixed within 3-5 business days (but same-day service is available for an additional fee). I received a friendly text message on the fourth day and picked it up without a problem (and paid the rest of the cost). I checked to make sure the button worked and it did. It still works perfectly to this day (they were able to replace the button). They also give you a 90 day warranty where you can get it fixed for free, if it happens to revert back to its damaged form. Thank you for fixing my 3DS! Excellent service!

    Photos
    xCubicle - Super dusty PS4/PS5 heatsinks repair for overheating.

    Super dusty PS4/PS5 heatsinks repair for overheating.

    xCubicle - PS3 old school dust cleaning over heating YLOD repair.

    PS3 old school dust cleaning over heating YLOD repair.

    xCubicle - LCD repairs for steamdeck oled.

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    LCD repairs for steamdeck oled.

    Apple Store - mobilephones - Updated June 2026

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