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    Techdaddy Wireless Repairs

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

    Services - Techdaddy Wireless Repairs

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    8 More Services

    Telecom or network services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    New York Computer Help - Tech Passionate.  Customer Driven.  That's what you'll get the second you meet us and every time thereafter.

    New York Computer Help

    (501 reviews)

    Murray Hill, Midtown East

    The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Geeks on Wheels - Geeks on Wheels

    Geeks on Wheels

    (9 reviews)

    Geeks on Wheels are an unbelievable group of professionals. I have used all of them over the years…read more Paul has recently set up our new business for us Supplied everything we would need. Sent pictures so I could select what I liked and than decided with him what I needed. The end result was over the top.Everything is just perfect. Over the years I have had systems crash and you name it we had it.all Everything was fixed and the prices can't be beat.I was even having trouble with my I pad and before he left he explained what i needed to do. I feel so fortunate to have found such a wonderful group of young people to help some of us that are so frustrated with the new technology and have the patience to explain everything that we need to know. I can't forget Bernadette who answers the phone and actually knows what I'm talking about when I need help. They are truly the very best L Schultz

    Ben and his team saved my life. I just ordered a new backup drive to backup my files on my old Dell…read morelaptop. The day before the backup drive arrived, of course, my laptop crashed and I got the blue screen of death. I tried Dell but of course Dell is useless. I gave Ben my laptop and prayed he could extract my data--two years' worth of pictures of me and my kids, numerous writing projects and all kinds of personal files. In a few days Ben had extracted literally every file I had. He charged me $299 when other quotes I received ranged from $350 to $1500. He answered every email I sent him promptly. He's a good guy. If you live in Westchester or Fairfield or Putnam you should take your broken hard drive to Ben.

    Techdaddy Wireless Repairs - itservices - Updated May 2026

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