My son was seen at this Urgent Care. Crystal at the front desk was very helpful. Made things much…read moreeasier. Thank you Crystal for all your help.

Poor care. Poor service. Poor follow through. Inconsistent info when calling for results. Poor…read moremedical practices. Patient is not a priority.

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

From the owner: Our office offers a variety of services including state programs such as Family Pact, CHDP, Every…read moreWoman Counts. We also offer USCIS Certified Medical Examination Reports and affordable office visits. We take most of the insurances including regular Medi-Cal

I hate this place. But yesterday was the last time…read more You guys turned my step dad away when he had covid caused pneumonia. You guys sent him home because he was fine. Not just once but twice. Now tell me why did my mom have to take him somewhere really far so we can get him taken care of when I have a perfectly fine running hospital here. Why make my mother drive far when even she has covid right now. F.Y.

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

Turn the air conditioner on. Its 100 degreeeeeees. Waiting in the waiting room on a day like today…read moreis torture.

I have a recurring condition that is easily treatable with antibiotics. I had a flare up and rather…read morethan going to the ER went here simply to get an RX for antibiotics. The dr refused to even consider listening to me and wanted to run CT scans and labs and charge me thousands of dollars. Complete waste of time and money and I still have the condition. May as well just go to the ER if this is the kind of crap they think is helpful or useful at all. Absolutely worthless. DO NOT WASTE YOUR TIME!!!!

Met Doctor James Secto. He was amazing. Very professional, and kind. Looked at my hand and felt…read morethat I was correct. It was a black widow bite and I was in and out quick. Yet I didn't feel rushed and felt my treatment was wonderful. His staff was pretty great to. Thank you doc. My spider bite already feels better. Still looks ugly and infected but then again it has only been a few hours since you treated it. Thank you. I would highly recommend this office for sure.

I have been here a couple times but the times that I have been here severely sick. I've been seen…read moreby Xong Ly May God bless him because I feel so much better after the first treatment it's worth the wait .

I recently traveled abroad to some remote tropical places and returned home feeling very unwell. I…read moredidn't think my situation necessarily warranted an emergency room visit, but I wanted to be evaluated and tested quickly for mosquito-borne viruses in case intervention was needed. I very rarely use urgent care facilities, so when I needed one, I turned to Yelp and was pleased with the overall reviews of All Valley Urgent Care. I called ahead and confirmed they could accept me as a walk in right away. I visited All Valley on a late Friday afternoon and was seen by a Physician Assistant within 30 minutes of my arrival. The PA listened to my breathing, checked my ears, nose, and throat, and told me they might have heard fluid in my lungs justifying a chest x-ray to rule out pneumonia in addition to standard rapid testing for flu and Covid. I knew I didn't have the flu or Covid based on my symptoms, but I didn't know about pneumonia so I agreed. They did the chest X-ray on site and all three tests returned negative. The PA told me they would send a prescription to my pharmacy for a basic albuterol inhaler to help me with my breathing and that they would also send lab orders to Quest Diagnostics for me to have my blood drawn to test for viruses the next day. The PA didn't know what blood tests to request, so the PA said they would do some research. I left the facility without any real answers. So now for the review. On the positive side, the PA was nice and even though it was clear the PA didn't have confidence in their knowledge about what tests to order for given my situation, I'll give them a pass on that because my circumstances were certainly not very common. I also give the PA credit for knowing and admitting when they needed to do research. The nurse/x-ray tech was also very nice and the facility is new and clean. On the negative side: 1. Upon checking out, I specifically asked the front desk staff if they would be sending my prescription to the pharmacy I requested. She viewed her computer and said "yes" before giving me a dismissive look. Nevertheless, the prescription for the albuterol inhaler was never sent to my pharmacy. When I called All Valley back a few days later, I was told that they couldn't find any notation in my chart indicating I was given a prescription. I was also told the PA I saw was not working that day, and that the current provider on duty wouldn't issue the prescription without evaluating me personally. The only option I was given was to come in for a new evaluation. My case was somewhat unusual and recent, so I knew the PA would remember me... I therefore asked All Valley to call the PA at home and they refused. So just to reiterate... All Valley wanted me to pay for a new visit and spend the time to come in and be reevaluated by a new provider just to fix their prescription mistake, they refused to call the PA to get the OK to send the original prescription, and all of this drama and resistance was over a basic albuterol inhaler, not some type of dangerous or highly restrictive drug. 2. The lab order the PA sent to Quest Diagnostic was insufficient to cover the possible mosquito-borne viruses present in the regions to which I traveled. Even the Quest Diagnostics staff knew this but they couldn't change the order. So, I had to reach out to my primary care doctor who sent me back to Quest Diagnostics a second time with new lab orders for much more extensive bloodwork. 3. The front office person on duty during my visit was a bit on the cold/curt side, but not unprofessional. 4. I was feeling awful when I arrived at All Valley, and I wanted to check in as quick as possible using regular paper forms. Despite this, I was directed to use a QR code posted at the front desk and to use my mobile phone to do everything including completing the medical questionnaire and taking images of my insurance card while seated in the lobby. As you might imagine, typing lots of information using my thumbs on a small phone keypad is not fun to do when you feel terrible. It is important to note, I was the only person in the waiting room during my visit and there were three workers at the front desk just chatting with each other who could have easily helped me. 5. Before I left All Valley, the PA told me he would add me to the call back list and someone would call me to check in on me the next day to see how my symptoms were progressing. That would have been a very nice touch, but no one ever called. 6. When I called several days later to discuss the prescription issue, I was simply told to return to the clinic to be evaluated again by the on-duty provider. That insistence, combined with having a chest X-ray I doubt I really needed given my symptoms, certainly makes me question whether billing is the priority. I am disappointed. This facility can do better and I won't return. Fortunately I can rely on my primary care physician to take it from here.

My son had an ear infection and since he is severely disabled we have never gone to an urgent care…read more(normally er for bigger problems) I was pretty nervous due to my sons medical history if they would feel comfortable treating him but we were greeted with friendly hellos, extremely clean office and waiting room, no wait and I was able to make our appointment online the night before. Dr was great! Wasn't intimidated at all by my sons condition and the appointment was so quick and easy! I will be recommending to everyone I know and I will definitely be returning. I even told my husband if we need we will pay out of pocket and go here vs dealing with Kaiser urgent cares moving forward. I couldn't be happier with our experience!

CLEAN, SPACIOUS, & CONVENIENT! Alliance has proven helpful during many urgent care visits. I…read morerecently came in during a bad case of the flu and they gave me the proper remedies I needed. The wait time was reasonable and the check-in process was amazing. The lady at the desk was a little too snarky for my taste, but the phone check-in was easy to complete! I uploaded my information over the phone in less than 7 mins, it beats writing everything down! The doctor was kind, he seemed a little awkward at first but he was nice. I got a toradol shot per his recommendation and it definitely helped during my first night of recovery. The MA's and CNA's are always super kind, I love their bedside manner and customer service. My prescriptions were sent immediately to my pharmacy and without issue! Overall, I like Alliance! Could the chairs need a revamp or replacement? Yes! However, I'm comfortable here, and it's a reliable clinic, so I'm willing to put up with the damaged furniture.

I came in for an infection in my leg. The wait was very long and a patient cut in front of me and…read morethey took her in first. The doctor was not thorough and only came in for five minutes, looked at it and gave me antibiotics and sent me on my way. Then a month later I get a $45 charge from them and overdrew my account. Called them and they were very rude and said they're allowed to charge even though they did not tell me or say anything about an extra charge. I would not go here.

I am so happy I found out about this urgent care. Me and my teenage son, who was the one who needed…read moreto be seen, had just left "Exer Urgent care" since we were met by a rude receptionist that made it obvious that she did not want to help us so we looked up the nearest urgent care and this one popped up. As soon as we got to the parking lot my son said "I'm not going to an urgent care nextdoor to the Jack in box" but when we walked inside it was very clean and we were greeted by Jessica. She was very friendly and professional. My son was seen by the doctor in less than 10 minutes and he was very happy with the doctor. I even asked Jessica what insurance do they take and she said they take all insurances because I am going here next time I need to go to urgent care. That rude receptionist at Exer will figure out one day that the medical field is a business and she needs patients if she wants to get a paycheck. My son said he will definitely be back here if he needs urgent care.

So over this physician!!!! They need a real doctor who actually wants to help their patients. Every…read moretime I take my daughter to be seen it's always a fight to get her medicine . My daughter is autistic so of course she will not be able to say where it hurts even if ur pressing on her belly!! You can't tell me there's nothing wrong with my child when I'm the one who is seeing her throwing up and complaining of pain. We need better care for our autistic children and doctors who want to help! Never going back here again!

If you can find a different urgent care, I urge you to go there. Almost every receptionist I've…read moreencountered is rude, appears bothered when needing help, and completely unprofessional. They talk about their patients and their conditions in front of other patients and have inappropriate conversation out loud. Today I overheard the nurse tell a patient that the PA was not comfortable administering an IV so she was advised to seek treatment elsewhere . Unfortunately for me, I experienced the same incompetence from this PA. After my visit, I found myself arguing with the front desk nurse over errors on my doctors note. Unprofessional and incompetent.

I am extremely frustrated that my 85-year-old mother was misdiagnosed. Despite thorough testing,…read morethey initially told us it was COVID, but called a few days later to say it was strep. The delay in correct diagnosis caused a lot of stress. I'm also very concerned that they prescribed a specialized Paxlovid for people with kidney problems and she had a hard time to get --if it was truly needed, it was very hard to obtain, and she doesn't even have renal problems. This entire misstep put extra risk on my mom, and I hope they take more care in the future. I thank the Walgreens pharmacy for calling the urgent care and asking why she was prescribed this medication if she doesn't have renal problems and thats when Exer realized there was a mistake in her diagnosis ..... please avoid this urgent care we will never go back

I had a wonderful experience at Hemet Global Medical Center when I brought my son in. Everyone was…read morekind, compassionate, and professional from the moment we arrived. They checked him in quickly, ran the necessary X-rays and blood work, and kept us informed every step of the way.Although my son was transferred to another hospital for further care, the treatment he received here made a huge difference, and he's doing amazing now. Thank you to the front desk staff, nurses, technicians, and everyone who cared for him. We truly appreciate your kindness, quick response, and excellent care.

Just spent 4 days at HGC. RNs and floor staff great. Hospital filthy. Food disgusting!!! I was…read morerunning 103+ fevers and when those break I would soak my clothes and bedding - not once in 4 days did anyone offer change my sheets or clean the room. I had to ask (remind) them to change my bedding and keep giving me new pillow cases. No one offered to help me take a shower or bathe myself. Not that I would take a shower there... my Bathroom was disgusting - floors were filthy. Hair in the shower drain and in shower floor. But the fact that no one offered to? Toilet leaked. Sticky gross stuff on bedside table. I had to clean that I have no idea what it was. But having said all that again my nurses were amazing and this is NOT their fault they are not the janitors!!! They kicked my infection in a few days so I'm grateful for that. They were sweet and kind and funny. The second ER Intake room was small maybe 15 chairs (hard plastic chairs that I had to sit on for 7 hours until they had a bed ready upstairs) and there were 11 of us crammed in there - so hippa laws went right out the window - I knew everyone's situation and financial issues and everyone knew mine! Two men working in there didn't wear gloves while attaching iv tubes to the drips or while doing EKGs. Everytime the AC came on I would start having coughing fits. My roommate noticed said ya know Bea everytime the ac comes on you start coughing. Hmmm?? My first blood cultures were contaminated (with staff) Gee wonder why???? and they had to redo them. Drs were arrogant and pushy. They wanted me to stay 2 more days (that's the soonest the urologist could do it) and have surgery to blast a kidney stone they said was causing the infection. That kidney stone has been there for 30+ years never changed location or size or caused me any issues. And hell no was having surgery there. I'll find another surgeon not affiliated with this hospital and get second opinion. So again grateful that they were able to get me better but honestly I didn't feel safe there I felt like I was surrounded by filth and dirt. Other issues too but I'm running out of room lol be ware when going there. Others have shared same stories with me. I'm new to hemet so I had no idea. I'll go to Murrieta ER next time!!