Very good customer service by the staff and doctors. Highly satisfied. I don't know why there are…read morenegative reviews. They took great care of both me and my mother.

This place tricks you. You think, " It's new and clean and I didn't have to wait too long to be…read moreseen." The medical assistant takes your vital signs with her $100.00 acrylic nails with all the jewels and bling (notorious for harboring bacteria), meanwhile she is butchering the names of your medications like it's in Mandarin. The PA comes in, Chris has a flat affect and zero eye contact. He says "take this medicine." You leave feeling good, outta there in 45 minutes and you fill out a 5 star review. Then you go to pharmacy and there's confusion, they need to clarify with Chris the PA (which stands for Personality Absent) on the script but no one can get a hold of him. I call and the phone just rings and rings. I go home frustrated and without medication. While at home I continue to try and get through by phone without luck. The next day the pharmacy still doesn't have what they need so I go down there to say "answer your flipping phone" and the girl looked at me like I had 2 heads. I said "can you ask Chris to call the pharmacy so I can get the antibiotics started?" She says "No mam we can't do that." Seriously?!? Useless. Then Miss Nightmare Nails comes out and says "what's the problem?" Again I tell her the issue. She grabs the paper from my hand with a perturbed look and leaves for a few minutes and says "everything was faxed again to pharmacy" turns around and shuts the door in my face. I get to the pharmacy and the medicine is over $2,000 dollars. Needless to say we didn't get that medicine and we won't EVER go back to that urgent care because there is ZERO ACCOUNTABILITY. I hope Chris, Miss Nightmare Nails and Miss Useless get treated exactly the same way I was treated and maybe then they can see what the Golden Rule means. Do unto others as you would have them do unto you. Do Not Go Here!!!

Visited the urgent care and it was really nice. A bit of a wait but they have x-rays and the Nurse…read morePractitioner that examined me was very thorough and took her time. Well worth the wait!

The doctors and staff are great but OPTUM SUCKS…read more All the great doctors from Beaver have fled, along with other staff and patients. I will be losing my doctor who I have been with over 3 decades, and he is one in a million and no one could come close to taking his place. Beaver made you feel like FAMILY. OPTUM is a corporation and cares nothing about staff or patients. They care about $$$$$$$$. I have filed 3 grievances against OPTUM and have spoken on many occasions to the company who owns Optum, United Health Care about making changes. Let United Health Care know what OPTUM is doing with all of their changes and rules that have caused the mass exodus.

Bach Nguyen MD he's a best physician I ever met. exceptional care and quality and beyond…read morequalifications

I had to wait forever in the waiting room, over an hour. Horrible. Once seen I feel my results…read moreweren't a priority. Had to call office several times. For a follow up I called 3 times and left messages for the doctor. His staff was very sweet. He however never once replied to any message. I am not having to pay out of pocket elsewhere because I need care. Bummed

Came here from an Assisted Living facility in Hemet that had caregiver problems as well as letting…read moreirresponsible ones remain employees, while firing others for doing marijuana on the job. and neglecting patient care needs, incontinence, giving adequate nutrition in meals as well as avoiding patient food allergies and dislikes, making sure oxygen tanks and concentrators remained in perfect working order, oxygen flow was not impeded. no falls or injuries. Place clean, etc. and patients feelingbalert and content, an important thing. And the Law, as are all these things for Elders in California. This hospital provided Emergency Care that was reasonably fast for a holiday weekend, my gurney only waited an hour , but I was having breathing and cardiac problems caused by someone at that assisted living facility in 92545 and so got some priority in being seen, and was taken to a small room, parked, and a nurse virtually moved in to watch me. very calming and polite. The lady Dr showed within minutes and got tests off to the labs ,EKG set up, blood draws ordered and me examined physically asking and answering questions, then Admitting me, and I moved there quietly and soon put in a more appropriate bed for my larger than life size ( caused by lymphedema an incurable body altering disease l). In the Ward most of the Drs were very knowledgeable and efficient and I felt confident with them, most nurses and lvn's were more than capable and most were friendly and understanding that they needed to be ultra careful of other non involved but still painful body areas in treating my current one and most complied. A few however apparently feel their job and ego is more important than a patients long term safety and comfort, even leaving pranks such as cold water poured on one foot uncovered as I slept , but really, if an aide feels her ego is more important than reactivating old spinal injuries in a elderly patient , who am I to complain? A Human Being that's who and a California Elder Citizen protected from such displays of childness. No job as a nurses side is more important than the overall health of the patient. If you don't know a patients limitations in movement ASK. Don't assume high weight is because we Big People eat too much or are lazybor druggies. Oh, and you saying ":sorry" out of the side of your mouth and arguing with us when we comment about you ignoring us and increasing our pain by your refusal to listen doesn't cut it. One thing I expected from any treating Dr in a hospital treating me is that they know why I am in a Ward bed. Hopefully they also can speak knowledgeablybabout my condition or tests they are running. What I do Not expect nor want is said Dr handing me religious " donate here" prayer cards and suggesting we talk about religion...doesn't really fill you with confidence about his intent to help you live longer ..but one Dr here ..well, he didn't three times want to discuss my case or even know it. Thankfully Dr Cox did in a later Dr visit and I am grateful for his help. Overall 4 stars, other problems as noted. Recommend you come here? Um... maybe.

My partner walked in there at 2am feeling faint after not being able to hold in any food or liquids…read morefor the past week just to be taken to the back be given an iv and not seen by any doctor until 11am where the doctor then just dismissed his concerns was extremely condescending provided no information to him and just sent him home now he's at home feeling the same exact way because he was not helped at all! definitely don't recommend this place at all unless you want your time wasted and not be taken seriously

Finding a medical provider who takes the time to connect with patients is rare, but Alan Valenzuela…read moredoes exactly that. He is thorough, kind, and focused on what is actually best for my long-term health rather than just rushing through the appointment. If you want someone who genuinely looks out for you, go see him at Rancho Paseo.

This place is terrible!I called the day before to find out the hours and if I needed to make an…read moreappointment for a DOT drug and alcohol screening. They said no appointment was necessary but you have to be here by 11:30 or after 1pm. I went to address that was on the web site but they had moved to a different building.They could have mentioned that but didn't. The place I went to said they don't tell anybody and even had a flyer with the new address. So I get there about 11:25. Sign in then the receptionist comes out a few minutes later and tells me that I have to come back after 1pm because there are 2 ahead of me and it's after11:30 which it wasn't. She had a major attitude when I told her I would have been here earlier if they had told me they moved. So she said that's not our fault and you have to come back after 1pm or you can just go somewhere else. So I said I will go elsewhere. My gripe is maybe they should say 11:15 instead of 11:30 and not have an attitude problem

I had a Telehealth appointment with Dr. Darlene Rae, MD and really liked her. She spent a lot of…read moretime on the call and was very thorough and helpful. The Optum Health is not very good, and most doctors are leaving due to how it is managed. Unfortunately, she left the Optum Beaver Health practice and don't know where she went. She deserves 5-Stars, but not Optum health

Thtough my Medicare Advantage provider United Healthcare my coverage is through Optum. Optum…read moreallows their doctors to accept ONLY 2 questions from their patients. I was ostracized by a dermatologist for asking over 2 questions. Optum does NOT CARE about you. Its all about profits for stock holders. Find another plan. I am keeping United Healthcare but beginning in June 2025, I am signing up with Maren Medical Group whose doctors care about their patients. Dr. Bashir is awesome.

Excellent telehealth and (urgent care..?) I'm only aware of the telehealth Buperenorphine naloxone…read moretreatment AND TAPERING DOWN...! GREAT prgrm, Greatest Drs!!! DR SUSAN KOO was my 1st provider, over 1 year...helped me taper down to transfer to sublocade at beginning of 2025.... Quickmd is better. Miss them

Went to Vegas for vacation and developed a bad case of hives the first night. Phone consultation…read morewith the doctor at 7:10 am was fine but getting their support department to help get a prescription issue resolved was a complete nightmare and I ended up not being able to get it filled and suffered for the whole vacation. I did get a call that my prescription was ready for pick up on Monday morning but I had already flown out at 6:00 am that morning. Apparently this is standard procedure once I started digging around on their reviews.

Literally best Dr. in Temecula- 10/10 recommend!…read more My children are in good hands here, we feel well taken care of and safe.

I have tremendous trust in Summit Pediatric which is a top-notch office with the most caring…read morephysician. He offers stellar care and treatment for my children. It is convenient to get an appointment and their process is very streamlined.