Sometimes the measure of an establishment is not just how good of an experience you have, but how the situation is handled when you have a less enjoyable experience. Now don't get me wrong, I typically have a good time here. The staff is, for the most part, friendly and attentive. One lady by the name of Star is particularly cool. But once, and only once, I had a less enjoyable experience. The details are unimportant, but when I mentioned it to the manager, he comped out meal, and then proceeded to come over and hang out with us for a while. Really cool guy. read more

Did car side to go, waited for an hour, only to have to walk in ask about my food and be handed cold meals, ordered bourbon street steak meal and wasn't given mashed potatoe side.... read more

Every time we come here, food is always on point:) Stephanie A is the best waitress hands down...The restaurant is also always clean... read more

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Had to try the dollar margarita special for the month of October , I honestly haven't been to an Applebee's chain in over five years for a reason , and that reason was for the horrible food they used to have for a very long time on the menu , since then my husband and I decided to try it out again and sure enough the food is still horrible my husband had a pasta dish that had breaded chicken strips and macaroni and the strips were glazed with a sweet sauce well it was literally like eating a pancake with an overload of syrup , and I had a garden salad with chili vinaigrette and i had to order ranch instead and even then it was probably the worst garden salad ever it was not fresh at all it seemed like they just opened a bag of lettuce and threw it on a plate ! So to conclude this review I will never go to an Applebee's chain again and you shouldn't either ! read more

We arrived well after lunch rush. There were two other occupied tables on the patio. We saw waiters and waitresses walk by several times but we were never acknowledged. After 10 min my husband went inside to use the restroom. He said several employees were standing around talking. After 5 more min. I went in to use the restroom and asked a waiter if he could come take our order. He brought our drinks. Then took our order. After another 15 min our salads came. We watched another couple wait as well. They left before anyone acknowledged them. At this point, after my husband got the wrong beer. I went inside and paid for our drinks and we left. I am really tired of "Covid" being an excuse for poor service. I want to support local restaurants, but they should be working to kept my business. read more

Took my daughter out to eat for her 17th birthday the experience was great all the way around from the food to the service always a pleasure to visit read more

Jaron Jaron Jaron (smh). Jaron was my server at Applebees tonight. I wanted to like the guy, I really did. I feel like he was trying to be funny but more so came off like an a**. From the very first comment after ordering a Dracula drink, "ah the blood sucker, like every girl I've been with", (which I guess was somewhat funny), to making me feel like it was my fault and kept, "getting on him" for his mess-ups. To even telling my friend, "your friend hates me doesn't she?". Like bro your a bit much. Theres a way to be funny without being obnoxious and rude. And Applebees, FIX YOUR BLENDER. I come here for the drinks, and y'all even have new drinks that arent being made correctly. Maybe this comment puts me in the group of blood sucking demons, as Jaron would say, but I felt obligated to say something. Jaron, pull your head out where the sun don't shine and Applebee's, please please buy a new blender. Don't be a McDonalds... read more

The wait time for the food might be able to explain why my steak was overcooked and cold as well as the cold fries and extremely cold pasta. Thought it was a simple mistake but the other steak order came cold as well. No wonder Chili's is always packed, it explains everything about what Applebee's has to offer. read more

Awesome bar staff friendly and attentive, micheladas are exceptional prepared with love by Jen and Julie, food is always delicious great atmosphere to watch sports specially Thursday and Monday Night Football 5 Stars read more

Was very pleased with when I first walked in was greeted with a smile but shortly after sitting down I ordered my food but the waiter seemed to be in a rush but we had only gotten there and that that we were one of the few people but he didn't attend us and he checked up on us about 3 time but never once asked if me I needed a refill even tho our glasses where on the outside of the table until I asked if I could get one he didnt really seem friendly at all I tired to wave him down for about 20 mintues but only after I got his attention he came to the table read more

not very impressed at all the service was terrible I had ask a waitress if they do anything for birthdays and she said yes and I mentioned that we had someone that it was their birthday she said to me that she was on her break rudely and she hadn't have time to do it and continue playing with her phone behind work station the other waitress gave my sister a bag that had the ice cream and said happy birthday then walk away. food was not good and they even forgot about the bread that goes with the meal read more

My son and daughter-in-law sent myself and m husband dinner last night from Applebees for Easter because they are stuck in Canada right and can't be with us. We've eaten here a couple of times in hopes that it would be better than the last time but it never is. I've been to the Applebees in Illinois and they are amazing not so much for Hanford's. They orderd us 2 steak dinners, 2 rib dinners, chips and salsa and hot wings, they paid almost 60.00 for this meal. The steaks came as dryed out, over cooked shoe leather my dog didn't even want them and the rib were covered with bbq so much bbq sauce I believe it was to hide the fact that they were way over cooked and would have been dryed out had it not had the sauce. This restaurant should not be allowed to rip people off they need to close if that's how they serve their customers. Very unhappy with this restaurant. I wish I had of taken pics of it for proof. I can promise we will NEVER eat at this restaurant again and I will also tell everyone I know in person and on social media how bad this restaurant is. read more

I have eaten at this restaurant many times over the years. I'm not sure what is so complicated about it, but my last at least 5 or 6 out of 8 to go orders have always been wrong. Mainly missing items. After speaking with corporate and the GM of the restaurant, things were better temporarily until today where multiple items were missing from my order and some items were incorrect completely. I can't say I've ever had this problem at Chili's so I'm done with this place. read more

Basic chain resturaunt that is supposed to be like every other Applebees. My girlfriend is a fan of chain places like olive garden . That place makes me sick everytime. Anyways server puts dirty plates infront of me and food sucks . Boring even with all the new additions they ad with Asian flare. Can't wait to get my food to go and give it to the kids . Should of went to five guys burgers like i said in the first place Christina!!!! read more

We just left after having a dinner on the bar. The bartender looked tired (at 7pm) and we had to ask for the menu, refills, and even the check after our dinner. Our dinner arrived in 15-20 min, which was good, but my husband had a long black hair sticking out of his salmon. We asked to get a meal without a hair in it. It took little over 30 min for him to get his replacement meal, while my steak dinner was getting cold. We ate our meals separately, which was not ok. As many managers as they had walking around, not one came by to say:"Ooops, our bad, sorry you had a hair in your meal, or sorry you have to wait". We had expected at least a coupon, discount, or an acknowledgement of what happened... NOTHING was done. We were charged full price, and on the way out spoke w one of the managers that said:"Oh yeah, the bartender told me about this, sorry you guys. Next time you come back, we will give you a discount." Well, there won't be a next time. Food was good, but the service was very disappointing from top to bottom, and that's a shame. read more

Definitely not worth it, my sister and I went with a really big group. FIRST OFF, they stuck a new girl who is in training with us! NOT COOL!!!! She took about 30 minutes too get us our drinks and we only got water. I got an alcoholic drink it took her another 20 minutes to bring it. The drinks aren't even strong!!! The food took about 2 hours to get to our table! The food was ok but seriously they were stupid prices for something that's not even good! Also it was freezing outside and we asked politely if they turn on the heaters for us and they never answered our question if they worked or not! Lastly, when we went to go pay for our food they didn't separate it correctly! Some of the girls didn't get any of their food, Especially the BIRTHDAY GIRL!!! That's really HORRIBLE!!!! So unorganized and like I said shouldn't have stuck a newbie for a big party. Overall, I didn't leave a big tip she didn't deserve it! And I don't think I will go there anymore. Also if I could I would give this place ZERO STARS!!!!! read more

Very disappointed with the food. The plates look very underwhelming and dull. For the price of a burger which was 11.75, I expected way more even though I substituted with a veggie patty. Dull and boring in both presentation and taste of food. Sadly... I have no interest in ever going here again. read more

If I could give negative stars, I would! WHATEVER YOU DO, DO NOT GO TO THE HANFORD APPLEBEES!!!! Tonight after graduation, we decided to get outta town figuring everything in Selma would packed... we arrived at the Hanford Applebees at about 9:30 were seated by about 10pm... WE JUST LEFT its 5 minutes until midnight!!! It took over an hour and a half to get our food, one person had to wait almost an hour just to get his drink despite reminding the waitress 4 times! It was ridiculous! Kids were falling asleep on the table waiting, and when we finally got our food, it was AWFUL! One of the kids and I didn't even touch our entrees they were gag inducing... their excuse was for taking so long was a new computer system and menu changes... either way none of us ordered anything that wasn't on the "old" menu... I know we could have left, but by the time we were pissed off enough to leave, nothing else was open we had to stick it out... nonetheless... AVOID THIS PLACE AT ALL COSTS! read more

Sorely disappointed. Was a plus they have veggie patties as a burger sub, but they messed up our order, I got fries when I specifically asked for onion rings. I paid an extra $1.50 and I got a measly five rings! Also, soup came out too late, didn't even finish before they brought main course. I had to ask for another beer. I could understand (maybe) if it were lunch rush, but it was after 2pm and restaurant was pretty much dead. read more

Stood at the front of the restaurant for 5 minutes without even being acknowledged! The place was not even busy and they did not have a hostess! Lack of customer service! We went to Chili's in the same parking lot, problem solved read more

This location would have one star if it wasn't for the astute manager who comped my meal. I ordered to go and sat in my car waiting for my delivery for more than 10 minutes. I finally went inside only to learn that they don't deliver car side to go after 8:00 pm 'for safety reasons'. GREAT! It's not safe for you to come to my car but it's safe for me to go to you? Really? There were no signs indicating that I needed to go inside to get my meal after 8 pm. The manager indicated that he was aware I had been waiting for quite a while so he would like my meal to be on them. Great catch manager...get some signage about the 8:00 pm deal...and you might want to rethink what you're communicating to your customers if it is not safe to be in your parking it after 8:00 pm. read more

Car side to go is not worth it. Lol, I should know. Foods no good and the staff has been crude. Believe me I am no saint but the last two times I have been at this location (been only a total of three) the curse word have been flying. Tonight I wanted some chicken so I called ahead to get it to go. It took them three time putting me on hold to then take my order. They don't bring it out to your car like at other locations, so when I went in I stood and waited for the two young ladies with the potty mouths to wait on me. "Did you order something?" The one finally said after she got done fixing her hair. Now why would I be standing at the pick up place if I had not ordered yet???? She couldn't help me because she didn't take my order. Finally the manager came over and helped. Sheesh! What does a girl got to do to get her dry boneless hot wings??? read more

This place has the worst service. I came here, and stood at the front for 15 minutes before anyone can even come ask my name to seat me. I then waited another 15 minutes for them to call my name, mind you the place was not even half full. This is the last time I come here!! read more

Horrible service, wait 45 minutes to get seated then another hour to get mediocre food. Pretty much all Applebee's are the same. I only go to get rid of gift cards. read more

went here last night and my server had great service and was very quick to help us out our appetizers were great and they even got my steak rare for me read more

I love Applebee's food, but will travel to a neighboring town instead of going to this location. The service is always so slow no matter the time of day or how empty the restaurant is. Everyone walks around like they're pissed off and hate their job. If you don't mind waiting an hour and a half for a salad and a forgotten drink, feel free to try it out. read more

Just like your average Applebee's. Not bad, but not earth-shattering, either.

Carpets,tables,chairs and place settings are extremely dirty. The waiters are are inattentive to the needs of the customers. The third time I went there took the wife and kids, and our meals were dry, burnt and no meat when it came to the ribs. And in the end, a very expensive bill. Strike three and Applebee's in Hanford has struck out. Avoid this restaurant. read more

Took my family here for dinner around the beginning of June, everything seemed fine our server was attentive and we were seated outside as we requested. However when we received our food is when the disappointment came. My burger was WAY under cooked and my wife's chicken tenders were small and over cooked. I only complained to the waiter about my burger because I didn't want to eat raw beef. So he says he can see what he can do and takes my burger back inside. He comes back a few minutes later and tells me he can have them make me another burger to which I reply no thank you my appetite is pretty much gone after having taken a bite of raw ground beef. So he says ok let me take off the burger from the bill. And I say ok that's fine. "I had also had an appetizer before the meal came so I was fine" when the server brings me the bill they had only taken 2 dollars off the bill which isn't even the cost of a drink! The drinks cost around 2.70....they should have deducted that entire meal which was around 12.00. Instead of complaining further which I dont like to do I just paid the bill and told my wife we won't come here again. And she agreed as her chicken wasn't very good either. There are better sit down restaurants in the area we can go to. read more

Went there on Sunday night! Wait wasn't too bad until the end when I realized we had spent 2hrs at the restaurant! The food was definitely not what I expected, very small portion sizes, and it was not even tasteful!! We had desert and even those portion sizes were tiny and on top of that it took forever to get them! The bill was extremely high $72 really?! It was truly not worth it!! The server was nice seemed like he was new, he was a little shy, but I stilled tipped him 20% because it's not the servers fault food was taking forever!! Never blame the server for the slowness of the food!!! Will never step foot in this Applebee's again!! read more

The last time I ate at an Applebee's was in Oklahoma City in December of 2007. I remember because I'd just graduated college. The food was forgettable and it was clear that Applebee's was going down hill, WAY down. Consequently I avoided Applebee's at all costs for almost the next ten years- until a month ago. I was taking my 5 year old out on a mom/son date and he wanted lunch. Our choices were slim and I couldn't do another meal at "old McDonald's" so I thought- "what the heck, one more shot". We went to the Hanford, California Applebee's. I have to say, they redeemed themselves. Our waitress was a joy and the food tasted good- with real seasonings like herbs and spices- not just salt and pepper. So we went again about three weeks later and again it was really good- even though our waitress the second time was about as warm as Meryl Streep's character in The Devil Wears Prada. So, tonight we went for the third time and THIS is why Applebee's is only getting 2 stars: We waited a bit to be seated which was understandable because they were packed. Several people walked out. The host (who was arguably one of the most irritating personalities I've met in a long while) called my 2 1/2 year old a "baby" and he got upset- because "he's a big boy". The waitress was OK. She forgot to bring us napkins FOREVER and we had to ask for silverware AFTER our food arrived. Then we were finally eating and BOOM! A hostess walks by and bumps my shoulder dropping an armful of half eaten food and plates on the floor and spilling the food from such plates all over my part of the table, my dress, and me- and my iphone- which ended up covered in salsa. I can immediately tell she is mortified and having a terrible day. She apologizes profusely and says she is so embarrassed. Bro- at this point I'm not even mad. What made me upset was the fact that SEVERAL of her team members walked by WITHOUT HELPING her. The manager just stood against the back wall about 20ft away and watched her awkwardly try to clean it all up- as if she were a child thrown into a pool and he was waiting to see if she would sink or swim. I helped and assured her it was cool. No worries. After it's all cleaned up the manager walks over and talks to us- nice guy- and apologizes and asks how our dinner is and we tell him everything is ok. Our waitress asks if I like the food I ordered and I tell her it's not my favorite. They graciously bring me a replacement item (which was very nice of them). It was a steak salad- which I had ordered before and loved. Well- this time 50% of the pieces of steak (there were 4) were all fat and the salad did not have the same deliciousness previously experienced. So now I'll never order that again because the second time around it was again- forgettable. Anyway, I still felt bad for the hostess and was terribly disappointed that no one offered to help her even though several servers and bussers walked right past her- stepping around her as she scrambled to clean it all up. The crazy irritating host even stopped to watch and assumedly gossip about the situation with the manager as he stood by watching the spectacle as well. So disappointed. When I left I told the hostess it was not big deal and gave her $10. I know what a bad day is like. read more

First, our server Terry was great. Unfortunately it ended there. My friend and I ordered chicken and steak respectively. We ordered baked potato and Mac n cheese as sides. The sides were cold. Notified Terry who promptly informed the manager and brought us warm potatoes. The manager never even bothered to speak to us. My steak was ordered medium but was very rare and I was only able to eat around the edges. Was reluctant to send it back because I simply didn't want to bother Terry and it was apparent the manager simply did not care. Also the salt and pepper containers on the table were both empty. Very poorly managed store. The only star is for Terry. Won't return. read more

Me and my son went to Applebee's around three they had one waitress working we had to wait about 15 minutes there was a total of about 15 people in the restaurant the level of services was was terrible 09/19/2016 went to dinner last night with my son again this time the waitress was great but again the service was very slow I'm not if if they are working with only one cook at this time but it would be nice if it could speed things up read more

It was an awful experience. My friend and I went to the happy hour at 9 pm and we ordered the artichoke dip from the bar. The manager brings us our order with burnt cheese and stale chips. When we told him the chips were stale, he said, "Do you want me to change it?" DUHHHHHHHHHH......YES!!!! Who wants to eat STALE CHIPS!!! Wow! Then the manager continued to argue with us. He told us that this is how it always comes, it looks just like the picture on the menu. But if we like, he will take it away and make it 'the way we want it'.....Wow....We want it fresh and cooked right!!!!! I will NEVER RETURN to this place or any Applebees.....horrible service from the MANAGER!!!! We left, we did not have to pay for the stale chips, however, he still made us pay for the two drinks we ordered, but never had the chance to ENJOY! BYE BYE Applebees! And the funny thing is that the bartender was just as surprised by the manager's behavior as we were! read more

I had a gift card to.use, so I stopped in. Tried the roasted garlic sirloin with extra mushrooms. Also had a bowl of French onion soup. Everything was great! read more

Family restaurant franchised ok food all cooked the same no insperation from the cook so it is standard.

Ok... The food here is pretty good and the service is pretty great. I never eat at applebees but since there is no where else that is decent I will be coming back. The manager even came by and asked how our meal was... I'm actually impressed. Thus place blows away nasty a$$ chili's down the street. Everyone seemed really happy here.. Even my mom... She is actually willing to come back... read more

Ya, it's an Applebees. Obnoxiously loud country music. Mass produced food and tacky decor. Service was great!

Was not busy for a Saturday night our table of 8 ordered and our friend who arranged our night out and who paid had to wait an hour for his burger. The waitress said it must have got lost and awkwardly made us all wait for another half hour. We needed food and had to get it to go. How do you mess up a burger ? read more

Today's experience is the worst we've ever had. We walked into an almost empty bar, sat down, and it took 2 bartenders 5 minutes to acknowledge we sat down. The first girl didn't even greet us, or give us menus, of ask if we wanted anything. After asking for a menu, the second lady comes over to the computer near us, and after a few minutes asks if we want anything. Mind you, by this point it's been about 10 minutes since one them has said one word to us. We order 2 drinks and an appetizer. Our drinks were horrible. A Double Bacon Bloody Mary and a double Jack's. Mary was missing bacon (umm it's in the name, why is it missing), and olives. Plus it had chunks of mix. The Double Jack's was mainly water. So here we are now 20 minutes after ordering and still no appetizer. Within those 20 minutes a "regular" walked in and got everything she wanted right away, including food in less than 10 minute's. 2 other customers came after us and got their order before us. After 30 minutes we tell them to cancel our order and we pay our tab. The lady still has the nerve to have attitude. Next time we want drinks and appetizers we'll be at Chili's. read more