For the amount they charge there now it's no longer worth going. The food is always adequate at best the portions have gotten stingier. I guess only so much you can do with frozen food. come after 10 o'clock and this may be the most unprofessional staff I've ever seen I feel like I'm in a high school cafeteria the staff goofing around too much and it seems like they're more interested in hanging out with their buddies instead of waiting on tables. The last time I was there I had to get my waiter from the table he was hanging out with sitting in the booth. will avoid going forward thankfully Burntwood tavern is opening up down the street and its just about the same price but way better read more

Applebee's Grill + Bar - Chicken fingers thinner than the fries and fries that were probably frozen 2 years ago. - American Near Me - Lyndhurst, Ohio

Comfortable and familiar doesn't have to mean ordinary. Applebee's has become a U.S. restaurant staple: serving up classic yet inventive American fare. A stop into this 'neighborhood' grill and bar finds one in an informal, comfortably-lit atmosphere -- enough TVs to keep up with the game, but not so many that it looks like the Best Buy sales floor. We stopped into this location for some of what most folks have likely come to expect from Applebee's: a slightly above-average quality, down-to-earth meal at a reasonable price. To my amazement, not only was I served one of the best meals in months, but the service rivaled that of four-star steakhouses. Things started pretty average. We got drinks, ordered food, waited for said food, etc. Upon the food' arrival, I found that my one of my Applebee's favorites -- the Bourbon St. steak -- was very much undercooked and coated in a sauce very foreign to me (and the menu). Not ten seconds after Grant, our server, saw this did he insist on the kitchen remaking it, rather than simply bringing it up to my desired temperature. Both he and Matt, an attentive and polite manager, offered me complimentary soup, salad, or something else to snack on (though I politely declined, as I knew the size of the meal in my immediate future). My replacement Bourbon St. sirloin arrived sooner than expected, cooked precisely to order. A steaming, well-seasoned 9oz sirloin served sizzling on a skillet with sautéed onions and mushrooms. In place of the standard redskins, I substituted the garlic mashed potatoes -- a steaming hot and irrefutably fresh choice. Again -- this was probably the best meal *and service* I've had in months. Not only have I paid much more for far worse food, I've endured mediocre service in the process. While not all meals can be perfect all the time, I'm glad I gave this place the opportunity to correct it. Bottom line: while I'm not terribly fond of chains, they can still surprise you once in a while, reinforcing the fact that I shouldn't necessarily hold their incorporated status against them. read more

Meh. I ordered the "brisket stuffed enchiladas". They looked like enchiladas you might find in the frozen food section of Goant Eagle or Costco. And they were microwaved into a cheesy stain on the plate. $11.99 The appetizer, the mini tacos were okay. But it took 45 minutes for our food to arrive and what a disappointment. It didn't look anything like the menu pic. Not even close. My wife had the sirloin. It was a far better choice. But the total tab was over $50.00. Thank god we had a gift card or I would have been pissed. read more

Ordered the Asian Chicken Salad-which I've had multiple times at different Applebees -and it was terrible. Big chunks of chard like greens that were bitter. Big chunks of cabbage instead of smaller pieces. Never again. Dessert was ok. read more

It an applebees so not much i can say about the food...my dish was fine, but my friend hated her food! Our waiter was either being completely inappropriate or inattentive. Next time im in town i think i'll look for a different place to catch a quick meal with a friend. read more

Applebee's is a pretty safe bet for a decent meal, and this one is no exception. Nothing about the food stands out to me. I usually go with a steak and potato kind of meal here, and there'snot too much you can screw up there. They even get the temperature of the streak right just about every time. Full bar, of course, though the specialty drinks I think are a little to expensive with too little booze. (It's a chain, what can ya' do?) But the beer is priced just right, and that's good enough for me. The service is what rubs me the wrong way here. I've witnessed the staff being inappropriate. (dirty jokes, flirty comments, etc) It wasn't the worst thing ever, but it's consistent enough that I usually give a second thought to going here. Karaoke on Monday nights is a fun diversion from the norm as well! read more

I don't usually go to the big box franchise restaurants like this, but we had family in town and it was easy. Won't do it again. Our order took much longer than expected. They forgot somethings that the kids ordered. My wifes meal looked like it had been dropped on the floor, kicked around, than tossed into a carry out box. It really seemed like the place was being run by high school kids. Maybe one adult manager? I don't know. There were like 2 or 3 people in front of me for carry out and the kids working were complaining non stop that it was never this busy and were running around like they didn't know what to do. Overall just not a great experience. read more

Waited for an hour and a half. I understand there are seating restrictions, but it was still very disorganized how they were seating everyone. Food was cold, servers forgot drinks, and there was a long wait for everything. Bathroom only had paper towels to use, even in the stalls. read more

I'd give zero stars if I could. Terrible service, and on top of it completely screws up your order. Managers are extremely rude as well.

This place is garbage the staff are rude the service is garbage and they don't know how to cook a meal properly. Medium rare men's medium rare not well done. If I can leave a zero star I would read more

The quality of the food has disintegrated significantly. The cook couldn't even cook a simple hamburger, having to send it back for being overcooked only to receive another that stuck 2 inches beyond the bun from being flattened aggressively. Never go there again. The servers are great, but I feel sorry for them. read more

I gave them 1 star because I couldn't give a negative star. The restaurant was empty, and it took almost an hour for the waiter to come. Then when they did come, it took over an hour for our food to come. It gets worst, the waiter brought everyone's food out, but forgot to put one of orders in to the kitchen. The last meal didn't come until everyone was done eating. When I asked for the manager, it took 30 more minutes for him to show as well. They gave us a discount for the mishap. Overall, this was the worst experience I've ever had at an Applebees, I will not be returning to this one. read more

Waitress did a good job however the lady that sat us probably had the worst attitude I've ever seen. I understand if you've had a bad day but that's no excuse to make paying customers feel bad for choosing Applebee's for dinner. read more

Took three trips to still get the cold incomplete order! Then they tried to tell me I couldn't sit in they're restaurant seating to wait for the missing items!!!! read more

Applebee's will always be my go to place when I don't feel like cooking. Good food ok service weather it's to go or I sit down inside. I have had good and bad service there over the years but hey that happens. read more

Applebee's Grill + Bar - Good Mac and cheese - American Near Me - Lyndhurst, Ohio

Just a very basic eatery. Nothing special. Good place for family. If your looking for a cheap place to eat with your family. This is it read more

Applebee's Grill + Bar - American Near Me - Lyndhurst, Ohio

Had dinner with my husband I picked a traditional burger, which said it had bacon onions Cheese,pickles and special sauce, well got my burger it was a burger , cheese a drop of sauce, , no onion bacon or pickle, as described on menu, waitress tried to tell me it was chopped up in the meat , come on nothing was chopped up in meat, very disappointed, then waitress says after dinner that kitchen was busy $ they must of gave me the wrong burger, not adjusting bill, or anything , I will never go to another Applebee's again , bad customer service!!!!! read more

Blah Blah Blah. Everytime I eat at Applebees, it gets worse & worse. The service stinks & the food is worse. The new 2 for $20 entrees should be 2 for $10. This has got to be one of the worst chains in America. Why? The roast beef sliders come on greasy, crusty bun, the chicken fingers are more breading than chicken & the fries are greasy & soggy. I really can't recommend this restaurant to anyone in the area - unless you're already a big applebees fan. read more

Terrible. Takes 20 minutes to get a soda. Probably the worst service I have experience in the past few years. Had to just get up an leave. Avoid. read more

I took my family here today and the experience was horrible. We placed our order and it took 30 mins to get our appetizers and my salad. After I mentioned the spinach and artichoke dip was burned the waitress told me it was just around the rim, it was fine. The salad had a dead bug in it and when I brought it to the waitresses attention she said she would get me another. I declined and she said she would take it off the bill. We had to ask for plates for the appetizers and she only brought 4 (there were 6 of us). The entrees finally came after another 40 mins and my kids' pizza was burned, salmon was dry and she forgot the sauce for the chicken fingers. No one ever apologized for the bug in my food or the slow service. We will not be returning read more

This is a restaurant I really want to like as it's close to home and incredibly convenient. The problem is it just keeps falling short. It's like an employee who is a little too good to fire and not good enough to want to keep. There's always something good, and something bad when I go here. With most orders, such as the cedar plank salmon, the main thing, the salmon is good. The mixed veggies on the other hand are limp and cooked to mush. The burger one orders might be great, but the fries are cold. If the food is all good the service is bad. The place never seems to put it all together. Also the menu seems to get a little more stale all the time. The place could and should be better than it is. read more

The water in the restroom doesn't get hot and the floor is sticky eeeeww!!!. The bathroom is unkept. Service is slooow. The food is sparse and looks nothing like the photos in the menu. We waited 45 minutes for our food. Waiter was inattentive. read more

I am done with Applebees. A friend and myself stopped their today to have a drink and dinner, we sat at the bar, the bar tender came over offered us menus and walked away. We were the only people at the bar and he did not ask us if we wanted a drink, he walked to the entrance and just stood there, we watched him for ten minutes and got up and left. There are plenty other places I can give my money to. read more

ordered steak fajita it was RAW. looked like they slapped it on high heat for 5 mins and hoped for the best. tasteless like rubber. disgusting. read more

Applebee's Grill + Bar - American Near Me - Lyndhurst, Ohio

Great place ! The 2 for $20 is a good deal plus the buy $50 get $10 too. Especially like the ribs.... Service is good too. There was one time where the food got delayed as there was so many people waiting. After 30 min, the waiter came over and gave us a 50% discount. Excellent !! read more

It's was okay but this time I came it was so many flies flying around. The service was mediocre at best and our waiter was constantly talking to another couple. I wasn't very happy I actually got my food to go this time. I probably won't be back my other times here was good though. Better luck next time. read more

Carry out twice within the past two weeks, and waiting 30+ minutes to receive cold food. First time received a gift card from a Manager named Ray and my food was remade. Second time same thing food cold and Ray came out and I asked what the problem was with the cold food, he said I don't know I just made it. So he agreed to remake the potatoes and proceeded to walk away and I started conversing with another gentlemen and Ray immediately came back in my face like is there another problem..very unprofessional, I was not talking to him nor did I address him. I will NEVER go there again. Terrible Customer Service from a Manager at that. So sad!!!! read more

We went to this location on 12/7/19 for my cousins birthday. We told our server JuJu it was his birthday and she didn't try to do anything to make my cousin feel special or offer him anything. We arrived at the restaurant at 2:45pm we were seated right away but the service was so bad and slow that we didn't leave until 4:45pm. We had to keep looking for JuJu and once our food came out the mashed potatoes were cold and the nachos my cousin ordered had almost 50 nachos with very little sour cream and meat for all those nachos. Once, we complained to JuJu she just stood there looking until we asked to speak with a manager. The manager came over with a very unfriendly and nasty attitude and we explained how horrible the food was and all she could ask was if we told JuJu and we said yes. She stood there not offering anything until I asked her if she could at least take half off the meal. She walked away from our table never apologizing for the horrible food or service and didn't even say she adjusted the bill. She didn"t give us our bill and we were unable to locate JuJu for about 30 minutes until she finally came over and pulled up the bill for me to pay. The location needs better management. I will never return to this location and would never recommemd them to anyone. read more

The server never greeted us after she seen us, so we decided to leave, poor customer service. I'm disappointed the best apples-bee is in mentor Ohio. read more

Applebee's is always consistent. I ordered the salmon with spinach and mashed potatoes. My salmon was cooked to my liking and everything else was delicious! I ordered a perfect margarita and it was just that! Perfect! Unfortunately, I don't remember my server's name but she was a sweetheart. We were catching a 6:10 p.m. movie showing so I'd say, I was dining here between 3:45 to about 5:15 p.m. just this Saturday past. I appreciated her attentiveness and how she took special care to get our order, "just right!" Kudos to her! She was a gem and I mentioned that in my personal customer satisfaction survey that she asked me to participate in, after dinner. She is the perfect example of how to deliver great customer service from beginning to end! Hadn't been to Applebee's in awhile but if I had to do it again soon, it will be to this exact location and I'd ask to be sat on her side, which was to the right of the bar, as you're escorted in. Thank you to her and the hiring manager for hiring a great lady and helping us solidify our return. Happy New Year! read more

Had this sick waiter at da Greens, he was WHOA! Had me screwed up in the head I mean WHOA! Bought me some boneless hot wings I mean WHOA! Shoulda seen them stains in my undies, like WHOA! Now money ain't a problem, see my dough is like WHOA! Pulled out my bankroll on y'all alphas like WHOA! Floss the abees napkins down there like WHOA! Jamie runnin' business in the house, I'm like WHOA! Had to hit the brakes on y'all car side like WHOA! So I'ma go toe to toe, blow for blow like WHOA! Live the fast life, come'n through the door real slow like WHOA! My peoples like dough, light 'dro, nitro, my flow, nice clothes, abees is like WHOA! read more

Bar keep was friendly. Seems a little pricey but then again, everyone is these days. A brew & supper for one was 16 bucks. Food was good but then too, I was really hungry. read more

Service and food quality has fallen off at this location over the last couple of years. Usually takes a long time to get your order and while chain food is usually at least consistent, we've been less than impressed and this used to be our go to for an affordable meal. Willoughby location is doing it right. read more

Wish I could give it negative stars. This was hands down the worst experience we have ever had! our waitress was rude and not attentive. We were seated immediately in a corner booth, waited for about 10 minutes for our waitress to come over and ask if we wanted drinks we then waited about 10 more minutes for our drinks-- with no straws. We ordered the 2 for $25 meal. Our tiny appetizer came out and we still didn't have plates or silverware or a straw-- we had to ask, again. We waited about 18 minutes for her to show up with our food... still no silverware. When we mentioned this, she mumbled something and walked away. Literally just kept waiting for them. She never offered steak sauce or anything extra and never checked on us. This place was not busy enough to warrant this kind of forgetfulness. She was lazy, the food was cold and the atmosphere was not good. I will never come here or reccomend. We came a long way from home to visit this area and that was enough for me. read more

Ok, it is a chain, but what is open for dinner at 945 where they don't glared at you when you come in for dinner. Really good service, drinks and apps. One star off cause it could be cleaner. Will come again. Part of it is...Be nice. Stop being rude. Servers were really good. Other guests were not nice. Thank you read more

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Will never go to this wana be bartenders,,, only good thing they can do no wrong is beer. The cheese dip with breadstick sucks. They really dont deserve any stars. read more

This restaurant is horrible!! I would never recommend this place to anyone. I have not been there in years and recently decided to go back for a quick lunch with my boyfriend. When we walked in we stood there for a few minutes before we were greeted. Once we were greeted at least the hostess was nice. We were seated and again waited a little while before we were greeted and it was not even busy. When we got our food it "looked" tasty but far from it. My boyfriend got their sampler and I ordered their asian style salad. My boyfriend's food tasted like it has been sitting out for a while and veeery salty. My salad was supposed to have fruit and chicken in it but instead i find a dead fly in my food!!!!! I completely lost my appetite and same with my boyfriend. I called the waitress over to let her know and she did not seem like she cared too much. She did offer dessert but that was about it. Working as a waitress myself I was shocked how calm she was. If that happened to me i would be overly apologetic and embarrassed, even though i did not make the food, I would feel horrible for the guest. The thing that surprised me the most was that the manager was never sent over to apologize. The waitress did mention that the manager is going to take the salad off, so obvisouly the manager was informed, but never came over to acknowledge the situation or even just apologize. Overall i would never come back to this restaurant nor will i ever recommend it to any of my friends or family. read more