Ordered a cheese burger and fries for curbside. Told it would be ready in 20 minutes. I showed up exactly at the 20 minute mark. They brought out the order for home fries were Luke warm like they were cooked hours ago! Burger was cool. Just terrible for the cost! Never again! read more

We showed up here pretty late on a Saturday night, the one bad thing I'll say is that it took them way too long to get us seated. I realize this is kind of a small thing but when you see the hostess chatting it up with some people at the table instead of getting arrangements for a table you get kind of annoyed when you sit there for 10 minutes. Other than that the experience was pretty awesome. Our waitress had a very good sense of humor, the happy hour specials were good but considering we got there with only about a half an hour till last call we were kind of annoyed at how long it's took for us to get our first drinks. It was a very middle-of-the-road experience to me. Meh. read more

Well, first off...it's ALWAYS been hit or miss with Applebee's. In every town we've lived in, it's either not good for numerous visits, then it's good one time for both of us, not good for one of us or just plain bleh for both. This one on Road 68 has been GREAT the half a dozen times or so we've been here. Either dine in or pick up, the food is hot, tasty, and fresh out of the kitchen. Service wise, they have been attentive and prompt. Always smiling and friendly to us. Even in pick up! The restaurant itself is clean, as well as the bathrooms. Music isn't too loud or annoying. Atmosphere was inviting. Thank you! read more

People of Applebee's err Walmart.... you know when you walk in what to expect so I am a bit amused by the 1 and 2 stars. its not like a fine meal in the city. what you have here is known quantity and edible food for a area of town with otherwise limited options. If you are that concerned, eat something fried! at least you know everything will be killed by the temp. For me, a Burger and Salad hit the spot. I was actually surprised by the salad experience... I had just come into town from the Midwest where salad is something you can only get in a bag. here the lettuce was crisp and better then the burger. read more

Called to see if we can dine in 30 mins before closing girl on the phone said yes & made it seem like it was no problem & that they close midnight, drove from Kennewick to Pasco just to be approached by the manager for him to tell us that they are closing & that there was no one there to make food . Yet doors were still open. Very Unprofessional & unsympathetic! Not the first time having trouble at this location smh disappointed read more

Shout out to Devin. Good service and good manners. He was running as he was so busy and still did a great job.

We had bad service. This lady just came up to us with a bad attitude. I understand that it's been a bad day and all, but she ruined our night. Well that happened... but I noticed that she went to another table and attended them politely. I don't know what was wrong with us but this is unacceptable. Also, we waited 40 minutes to get our food while the other table who came after us, got their food first. read more

Horrible service. We waited about an hour for our food. People who ordered the same thing and came after us, got there food first. The waiter was avoiding us so we wouldn't complain, they tried to charge us to take our food to-go. Just ridiculous. Never going back. read more

Order appetizer and got it 3 minutes before my food. I told them I didn't want it anymore. 50 min wait for my food. Server not once came to check on us. Very unprofessional. Food was good though. Good luck read more

As aways the food was great. But the service was horrible. After the waiter for got to bring refills that she offered us, not that we we asked for. When we asked for things we would then have to wait a long time just to get it. The manager was nice and heard our complaint. And hopefully he does something about it, or at least offer her some retraining. The food 5 stars The service 2 read more

Just called in to try to make an order but the lady who took my order had such a horrible attitude! I get that she's the only one working there at this time, but please! Have some respect for the way you speak to customers! No one deserves to be yelled at while trying to make an order..... read more

What can I say. $2 happy drink. Wow. Must stop bug here if like to have this lemonade vodka drink and appetizer. Will be back.

I really don't know how and why this Applebee's is rated so low. Every time I have been there they have had excellent service and very friendly especially the bartenders during happy hour. read more

For it being my first time being here I am very disappointed. I walked in about 30 mins ago and was just brought my drinks. They didn't even have the decency to offer me water. It's not even BuSY! It's 4 o'clock on a Tuesday. Never coming here again. read more

Ehh.. the food is okay not the best survice. I just received pasta with lint and hair in my food. 2 mins later the brought me a fresh pasta. They could do better. Overall they are ok read more

We went here for my birthday dinner! Services was good and the food great!! The wait wasn't too long either!! The drinks were terrific too! Can't remember our waiters name but he was friendly and attentive! read more

Burnt food, the blue cheese looked like someone jizzed in it. Long Island tasted like an Arnold Palmer. Not the best service. And had the entire off duty staff sitting behind us drunk always yelling across the restaurant to other employees. read more

Don't listen to those reviews online. ROFL. We went there last night, the staff was nice and friendly, food were good. Also The happy hour drink were really great. People just complain too much, if you want good services, show them some respect and tip them. read more

Sitting at the bar, yet to be serviced in a friendly manner. Ordered a hot tea and it was brought out without a cup, I've been sitting waiting for the cup to drink out of knowing I'll burn my mouth if drink out of the metal mini teapot. I've asked three different times. Still nothing. Count of 7 minutes. Goodbye tip. You brought this upon yourself Miss Waitress. read more

Ok we have been here for 20 minutes on a Tuesday evening, dinner time, place is not busy...manager finally came by and asked if we had ordered...she took our order and said something to the girl who was supposed to be our waitress. She came by and said "i am do sorry about that" about 3 times. Which coincidentally is the same thing she has been saying to her other customer for about 15 minutes. We will see how long it takes to get food. Another 15 minutes. Cedar Grilled Lemon Chicken...just Ok. Only thing hot is the plate...guess we won't be back even thou we live in the neighborhood. Next time we will go down the street to Cousins. read more

Wow to start the restaurant was half empty and we were asked to wait 10 to 15 minutes. Then after we were seated, we waited another 15 minutes. Not so much as a hello or a glass of water was offered, but no worries they topped off the waters at the table next to us. At least three members of the waitstaff walked by without acknowledging us. I'm usually a pretty patient person but we managed to gather up our 3 small children under 8, collect our things and walk out the door without any acknowledgment. So much for brand consistency, I'm embarrassed for that manager and Applebee's. I come here often and will never return to that restaurant read more

I would give 0 stars!! This place has by far the worst service in the tri cities! We decided to give this place another chance but has screwed it up AGAIN! We asked if our food was coming up because it has been 40 minutes and our waitress (Mazie) began to argue with us! I will never be back! That was completely unacceptable! read more

I wish I could give this applebees 0 stars. The service here is always slow and unfriendly, and food was undercooked on a couple different occasions, so i decided to order carside to go tonight and after waiting 20 minutes out in the car, the server comes out and tells me he forgot to place my order, so he took it all over again and we waited an hour for our food. I'm Very dissapointed once again :( So, I'd suggest you going to another applebees chain because this one flat out sucks. read more

Been here several times and every time is a constant disappointment. Bad food. Bad service. We are much happier going to the one in Richland or Kennewick..... read more

Waited in the bar for 20 minutes for someone to clean and pick up the table we were waiting to use. Hostess was really nice and told us we could sit there and someone would be by to clear the table. After looking at bartenders and constantly trying to get their attention we realized no one was coming to serve us (let alone bus our table). We walked out and let the hostess know we were tired of sitting at a dirty table that had been served previously and waiting for it to be bussed. After not receiving service we left for the Applebee's in Kennewick. We received immediate service there. I gave them one star because I had to in order to make this post. read more

Six dollar cheeseburgers for dinner every Monday????? I'm down. And our waitress was awesome.

The food was mostly OK, however the breadstick that came with my meal tasted like mold. Then, hallf way through the meal, the lights went low, and they started blaring crappy music over the sound sytem, it was so loud that when I left, I had a headache. When I complained about it, I was told that it was happy hour, and every Applebees turned down the lights and blared crappy music for happy hour, and there was nothing they could do about it. The service was slow, I was considering getting dessert, however due to time constraints, we didn't have time. I will not be going back to this restaurant. read more

Horrible food. Yuck! I don't recommend this place to anyone. Never been a fan of applebees anyway but it was close to where I was

I'd give lower rating if I could. The service was awful...I'm sitting here on my lunch hour and it took 10 minutes just to get water. My ceaser salad has no dressing, the shrimp are barely warm, and there wasn't a server in sight to ask for help. If they were busy I'd be understanding but it was pretty empty. I worked as a server for over 10 years so I don't have much patience for bad service. read more

We love going here with friends for drinks and appetizers during happy hour and also with the family for lunch and dinner. You can sit in the restaurant and enjoy a dinner with family and have a night out with friends in the bar:) read more

The food was ok. The service was awful. We were sat in the bar even though we were not drinking. There were numerous tables available in the Resturant area. Our waiter spent more time grab assing with other patrons than he did serving us. After waiting for what seemed an eternity for our burgers he stopped by our table and said "no burgers yet? I don't know why they haven't brought them to you ". Who is they? He is our server. I asked for a side of BBQ sauce for my fries. Asked him twice more and it was the same story. "I don't know why "THEY" haven't brought it." He finally did bring it after I had finished my meal. We will not eat here again. read more

I used to love Applebee's signature drink the"perfect margarita",. They were expensive, but worth the price. But now they changed it. Using cheaper ingredients, no olives. They should rename it the "nothing special were cheapskates margarita". They ruined one the best cocktails around. Their food is not bad, service varies from good to so so. Don't bother spending $9.00 on a $5.00 drink. What bar doesn't even have olives? read more

Terrible everything. The waitress forgot our order like 3 times and we were waiting forever for our drinks didn't have drinks an tell we were almost done eatijg. Never go here. read more

When you get better service at curbside pickup then you do inside, you can do better elsewhere. 1 star experience from the beginning to the bitter end. Wasn't acknowledged when I arrived, waited about 20 mins to be seated, appetizer never showed, drinks didn't get refilled, food was okay at best. Waitstaff rude. If you go there, well, you've been warned. read more

Usually the service here is good and I'm a regular. But tonight our server forgot one of our meals. It's not a big deal but it took a long time than usual for it to come. Our table didn't get checked on for almost our whole meal. Then when we asked for another order of the UNLIMITED chicken tenders she informed that we are not allowed to share them within the table when we all had our separate meals. The audacity. read more

Love the Bar staff! They are friendly and they get to know the customers. Now if Applebee's would just stop messing with the menu they would be perfect! read more

Extremely disappointing service, walked in on a not so busy evening and waiting 15 minutes to be seated and no one arrived to seat us. There was no waiters in the lobby nor was there anyone in the bar. read more

This place is a joke. Completely TERRIBLE. The service is horrid and the manager Bing lee (or spelled something like that) was ZERO HELP!!! We got up and left because they are awful. They missed out on a party of 11. Sucks for them. read more

We live in Kennewick and will be coming back to pasco. Bigger serving for oriental salad vs. Kennewick where I barely had lettuce in it. Our other meals were even better. Much better crew here as always. Thank you! read more

This place has mice according to few of the locals. I went in for a beer with my boy and the cute bar tender didn't hit on me once.