Brian M is awesome. He is extremely friendly, super efficient and an overall good dude. He cares about giving excellent customer service. He should be cloned. We had stepped away from patronizing Applebees due to horrible customer service for a little over a year. Brian's personality has lured us back. Brian deserves a. big raise. read more

We didn't have time to dine in but we ordered take out , and it was awesome !!! Quick and tasty. The only small issue was that we didn't get condiments like salt , pepper etc .. they should definitely supply that for takeout orders . But service was fast . read more

Shannon was great. I was visiting the area and she told me about the good places to visit. I enjoyed our conversation. She made sure the food was hot and cooked well. Hope to see you soon. read more

Ordered chicken parm with Alfredo and marinara. Dry pasta, chicken was WAY over cooked and very dry. I would not recommend this dish. Not happy with it at all read more

AMAZING. The chicken tenders are improved a lot so crispy and juicy. Mozzarella sticks were same as always amazing. Service was great we love Sully. Definitely recommend read more

This is a chain... if you didn't know. It was good for a chain. The service was friendly, the food was ok (yummy but not complex). read more

Ordered the bacon burger special. Looked like shit, burger burnt on bottom. BACON was barely cooked , no sauce on it. The curbside server, was a sweetheart! Very nice and accommodating! read more

Service was not good. It was more like a waiting game, nosy patrons minding others business instead of their own. Waitress acted as if she did not know what she was doing. I am not one to go out to restaurants and now I know why. I can cook my own food and it comes out so much better. read more

Giving Applebees a 5star rating even though it wasn't perfect. We ordered the Two for $26 steak dinners. Onion rings appetizer were great. My steak was perfectly done and tender and juicy. Fiancé upgraded his meal. Unfortunately his steak was fatty and chewy. We alerted our waitress who had the manager come to our table. Manager apologized and removed meal from the bill. So not a perfect meal, but situation was handled perfectly. read more

The waiter was great and kept us updated. Unfortunately, I got food poisoning that hurt so bad that I could not go to sleep and eventually had to vomit everything out in the middle of the night. read more

Friday night, after a movie my wife and I went in for a drink and a snack. 4 other customers were there. We were seated in an area by the windows and the background music was so loud that we could not hear each other. I ask for the music to be turned down and the second time I asked I was informed that corporate would not allow the music to be adjusted. Sorry but corporate was not here trying to carry on a conversation. I will never go back, there is a Chillis up the road. read more

Good value and good menu selection. I go to Applebee's maybe two or three times a year. Last week, me and a friend of mine were coming home from a trip and we decided to stop at this particular Applebee's. Like any suburban Applebee's, the parking was easy. We were promptly seated. The menu had a wide variety of items. Service was average, may be a little sub par. The food quality was decent. What struck us was when we got our bill we couldn't believe how cheap it was. We had salads, appetizer, and main entrees for $23 a piece, including tax and tip. Applebee's was quite a deal for a decent meal. The key question we discussed going home was, "Would we drive 20 minutes to go back to this Applebee's again?" The answer was yes. So based on that answer alone, I gave this Applebees four stars read more

Ordered food to go here for the second time (this time through grubhub) and for the second time my order was messed up! Does whoever put together togo orders at night really just not care about their job at all??? My wrap came dry and crusty with no extra sauce (no sauce at all) seriously do you give people food that you would eat??? Smdh I'm highly disappointed in this establishment! read more

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I must admit after making the rounds of chain restaurants, this one was the best. Outback, Chili's, Cracker Barrel, all had major problems. A completely burnt burger at Chili's, cold raw center of my steak at Cracker Barrel (ordered it medium), terrible service and tiny little portion at Outback. I had the sirloin at Applebee's and it was perfect, cooked right and very tender, vegetables were cooked right, and for $1 more I got a plate of shrimp. They were great too. Waitress was so alert and was taking care of the area I was in like a champ. The manager was making the rounds and monitoring the whole operation. What a nice change of pace from what I had been experiencing. read more

When you walk in it is a typical Applebee's, like the local decor and etc. We were seated pretty quickly. But the waitress we had took awhile to get to the table. In addition she never refilled drinks. I ordered the steak with mashed potatoes and green beans. I ordered medium rare and received medium well (closer to well)-see picture. The green beans were so over cooked they were on the verge of being mushy. The mashed potatoes were decent, good flavor. They are chunky mashed (just FYI). I also ordered dessert, the triple chocolate meltdown. That dessert was probably the best part of the whole meal (hence 3 stars instead of 2). I realize you don't go to Applebee's for a five star meal so I feel my expectations were realistic coming into this. Had this been a restaurant where I had higher expectations this would have been a one star review. read more

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More like "Crap" plebee's.... sat there for 30 minutes watching people come in and get their order taken before me. Eatin Good in the Neighborhood... more like "You havent eaten all day? Wait longer... Maybe well remember you're there." read more

I've been going to apple bees since I can remember. The food we received today was inedible! I dined in and had multiply flys trying to land on our food I don't ever remember the food tasting this bad. Almost like it had gone bad. I like the Asian wings and they were nothing like they were a couple months ago. I could say so much more but take my word RUNN from this place just imagine how many flies are in the kitchen! Next time I will just go to Taco Bell down the street. $50 gone, hungry and sick. read more

Second takeout order in a row that has gone poorly. Last week given the wrong meal and had to return from home to swap. Could not comp because the purchase had been rung out? Could not credit account. Asked me to wait while they gave my gift card but could not because entire meal break was spent driving back and forth. Tonight 4 cheese Mac and cheese w chicken was chickenless???? How does that happen and wind up in my bag. Did not bother to go back. Need to do a better job of focusing on what they are doing w takeout. About to give up and just get takeout from tipsy moose and juniors going forward. Much better. read more

I usually love Applebee's. Almost any of their stores the atmosphere and the food are pretty good. Now to this store, one in ten. What I mean by that is this location manages to get one in ten meals close enough to be called ok. After visiting this location many times I have become convinced that their grill cook was trained in a crematorium. Solidly, 1 in 10. If you order a steak rare it comes mid well, mid rare equates to well done, and usually the sides are cold by the time you get them. As for tonight's visit we tried a new concoction consisting of grilled chicken Brest, mozzarella sticks and covered in a sauce very loosely posing as marinara sauce. Yes I realize you don't go to Applebee's for fine Italian dining. Burnt. The chicken was so over cooked I needed a steak knife to get through the meat. The mashed potatoes, well a tad more water and we would have had a lovely soup. The garlic green beans were raw, had no garlic flavor and were beyond salty from some seasoning and bacon mixed in. If you enjoy Applebee's, go to a different store, the East Greenbush store needs help. A lot of help read more

I have been to applebees in many areas and states. Have never had bad service or a bad experience this visit, i waited 30 minutes just to be asked if i wanted a water. The waitress was also clearly in a frenzy and even verbally said we would not be receiving good service. I would not come back to this location again i would rather go to mcdonalds read more

Rude and wouldn't let us sit in the establishment for a drink while waiting for a to go order

I waiting over an hour for my food and still didn't get it. My son who is 2 was getting restless waiting. the waitress took my order around 2:00 and at 3:10 still nothing. This is very ridiculous. Didn't even come over to say it was gonna take a little bit. Like this is very ridiculous. I will not being coming back. They weren't even busy! I get being short staffed and everything but wow. read more

I am writing this because of the excellent service we received today. I wish I was better at remembering names.... But the waitress spoke to the manager about the long wait for our food. (And we never even complained). The manager informed us that they were taking our burgers off the check. Now to review the food.... My dad loved his Blackened Tilapia and the potatoes that came with it were delicious! My mom and I both had a burger and enjoyed them very much! Yes we will go back agin when we are in the area read more

Urg... riblets were ok but the weird-shape bones inside the so-called riblets had us worried.... were those really riblets? What part of a pig do u get riblets from anyway? Why were the bones fan-shaped? My fiesta chicken tasted awful... not fresh and the cheese on top was unnecessary because i could taste the awfulness with or without the cheese. Not going back. Urg... read more

We usually stop at Apple B's as a travel staple but I have to say after visiting this one my stomach turned a bit. The service was slow and not really helpful. Once the food was served she only reappeared after one of us got up to get her attention. The problem: half a stick of butter on top of the steak. Ummm yuck! The other entrée ordered was ok. After dinner I got up to go to the restroom and nearly slipped on the very greasy floor from the kitchen to the dinning room. Mind you the bathroom floor was probably mopped with the same non-grease cutting formula. Need I say the bathroom was filthy. Taking another path to exit through the dinning room I realized how in total agreement with another post on Yelp that this place would not pass the Health Inspectors review. I hope our trip is not interrupted by a side-trip to the Pharmacy! read more

Food was okay. Not bad for the price. Wouldnt reccomend the brunch burger unless ya reallyyy like eggs. Our cheese dip came out a little less than warm but our server corrected it right away. I will say i noticed the server, John rolling his eyes when he came over and whenever we called him. Also, bartender was just sitting around and fooling around with the other bartender who had just gone off duty, very unproffesional. With that being said, we got what we paid for. read more

Went here with my 6mo daughter and my parents. My daughter was in a high chair next to our booth. Towards the end of the meal our waiter and the hostess pushed the tables that are right across the aisle from us to seat a large group.. this would not have been a problem if my daughter wasn't sitting in the high chair. The large group made it impossible for people to use the aisle (which is right in front of the bathroom so people had to take the long way) the wait staff would carry trays of hot food over my daughter's head and try to squeeze through. A man using crutches couldn't get by so he was forced to go the long way to his table. We were very upset about the fact that they were putting our daughter at risk of being pushed over or having something dropped on her. We left very quickly and a woman on the wait staff came over and apologized and said they aren't even suppose to sit big groups there. We explained to her that if they really needed to put them there we would have been happy to move but it made our dinning experience very unpleasant and frustrating. Don't think I'll be back any time soon. read more

Ordered the bourbon steak med c$15 and got a well done thin strip. Service and seating were fine but we came for the food and found Applebee's incompetent. read more

The only reason why I am writing this review right now is not because the food was cold, I was sitting in the parking lot for an hour, BUT because an employee KISSED my breadstick. I understand it is mothers day and they were just trying to spread the love but maybe next time don't wear lipstick or just write a note of kindness. Thank you and good day. read more

I love apple bees cheeseburgers and fries. The waitress was very nice to us and gave us food pretty quickly. The atmosphere was nice and I enjoyed eating there with my family and definitely will go back there again soon. read more

Seriously just awful. I brought my family here during a soccer tournament weekend because the hotel offered a deal and it was a disaster. Literally the only thing that tasted good was the mozzarella sticks we ordered. We waited forever to have our order taken and the whole place was very unorganized. They forgot half of my daughters order, brought the wrong drinks, and the steak my wife ordered was grey and the strangest looking chunk of gristly meat I have ever seen. Totally inedible. My wife is from Italy and likes to experience new places here. She kept asking to go to an Applebee's because we see them everywhere. She no longer asks to go Applebee's anymore. read more

i have heard this place called Craplebees in the past and not wanting to experience the crap i have stayed away. my exhusband worked for one many moons ago and said that their food was really sub-par so i have stayed away. it is a chain. so i have stayed away. but. today i had lunch with my new boss here as my Welcome to work lunch. and i was pleasantly surprised. it really isn't all that much crap. the service was great. our server was very nice and attentive. the food offerings on the menu were quite typical of a chain but still surprising. they had a pecan encrusted chicken salad that kathy had that sounded (and according to her, tasted) quite yummy. and i had an oriental chicken salad that too was nice. the dressing was light and not poured on aggressively. and i was offered more if i wanted. all in all, i would say that it isn't Totally Crap. and i would go back. (of course 5 guys is in the same plaza so it would have to be special circumstances but...) better than TGIF and it's ilk. yay for not getting 2 stars. read more

Terrible location. Love Applebee's. The chain has come a long way by modernizing locations and menus. This location was modernized but not managed. Took 5 minutes to be greeted at the door. 5 minutes to have drink order taken. 5 minutes to receive drinks and order. I ordered a soup and salad and requested to start with the soup. 15 minutes pass. No soup. I reminded the waitress that I wanted to start with the soup. She said OK. Then she goes to the computer and rings in the soup and immediately goes to kitchen to retrieve it. So she forgot, and voila, salads come out after that. Drinks remained empty the entire meal with no visit. from waitress. Entire dining experience was over an hour. It appeared that no management was in sight. I will continue to be a loyal customer, but never at this location. read more

Worst Applebee's ever. Have had decent meals other locations. Will not return here. Over cooked (microwave) and yet cold food served by an indifferent waitress for an outragous price. Nope... never again. read more

Food mediocre at best. But what was really irritating was that the bartender was more interested in gambling than waiting on the customers. Disappointed.... read more

My boyfriend got the quesadilla burger, but where was the patty? They put a slider on it, so it was all tortilla. He told the waiter and when he received a new one, it was the right size this time. Thanks for trying to rip people off. Our waiter was very friendly and had no problem getting him another one, it wasn't his fault. My kiwi margarita was spot on, and my turkey with avocado sandwich wasn't too bad, but you could tell the meat was precooked. read more

I Love love LOVE their salads! It's a great place to eat. Better than Chili's or TGIF.

I only go to this Applebee's on Wednesday nights for Trivia, which I think is a nice fun offering that they have. They have great specials on Trivia night - some of which are typical of any weeknight - like half priced apps after 9 - and certain drink specials. The food can be hit or miss. Portion sizes are not always even from week to week on things as simple as how much fries you get with your dish. Most servers are very good - typically you see the same servers for Trivia - usually now we have one waitress, Sarah - who is fantastic - takes care of anything and everything you need. read more

Traveling and stopped here for a quick dinner at the bar. Service was okay, but food was a great disappointment. Had the sizzling steak/chicken combo plate which was cold and tough. Didn't even touch the steak, but the server never asked if I liked it or not. I guess they really didn't care- tells you a bit about the service. Busy restaurant and in need of facility updates- bar area a bit musty smell of stale beer. Won't return here for sure. read more

Awful awful service. Maybe it was just the waiter that day, but when we went in, the place was not busy at all. My co-workers and I (five or six people in total) ordered appetizers before getting our main dishes. The waiter did not clear even ONCE (he was serving MAYBE 3 tables, and we had very staggered orders). We literally stacked all of our plates and trays in the middle in a huge pile to make room for the next set -- and it took forever for our orders to come out. One of my friends even snapped a picture of the mess. I've never seen anything so ridiculous at a restaurant. The food itself was "meh" to terrible. One guy was really grossed out because his burger was burned to the point that it was crunchy. That was the last time I went to Applebees. This particular one in East Greenbush is lovingly known as "craplebees" around my workplace. read more