I placed an online order for a Blackened Cajun Salmon around 6:45 Sunday evening. Per the online notification, my order would be ready in about 20 minutes. Therefore, I decided to run down the street to gas up at Sam's before retrieving the order. By the time I got to Applebees my order should've been ready per the approximate time given at confirmation of order. I walk inside, no one at curbside podium. I moved to bar, and the bartender doesn't even recognize me. I am standing there with my young son for about 3 minutes before a young lady who was standing with a group of employees having a conversation finally comes over and ask if I have a to go order. I said yes and provided my name when asked. She proceeds to check the ready orders and then goes to kitchen when she didn't see an order for me. While in the kitchen I hear her say to someone In the back that the person for the salmon is here. She then comes back out and advises that they were out of salmon, and inquired if I wanted a replacement. I advise no, and request a refund. She brings back out the manager, and he goes through a whole spill about how they normally don't run out, but there was a big promotion and they had an order go out right before he could update the system. In a hurry to get my son his meal at this time, I became a bit agitated and advised I just needed to get a refund so I could get my son's meal somewhere else at this point. He then asked if I wanted a replacement to which I responded I don't, because my son's diet wouldn't allow a deviation at that point. The next day when I returned home (I was only passing through), I noticed that my refund hadn't been received. I call the location and ask for a manager. Michael comes to the phone, and advises that he's not the same manager I spoke to on Sunday. I express to him that I was disappointed with the lack of communication prior to me getting to the location and that I hadn't received my refund. He responds by saying that my refund should be received in 2-3 days, and then asked when I planned on coming back to the restaurant. I advised that I didn't live in the area, to which his response was that the only thing he was able to do for the inconvenience was to offer a discount for the next time I ordered from that location. The fact that I know it's possible for a gift card to be provided in that instance was just the cherry on top of a terrible experience. Update: I was contacted by Donald, the other manager at the location. I explained to him my disappointment with how my situation was handled and he offered me a gift card for the inconvenience. read more

First coming into the restaurant there is a bad smell, and the place looks rundown. Ceiling tiles are ancient looking with what looks like mold or very bad buildup. The wait time isn't bad. That is only because no one is here. As we walked up to be seated at the table, there was another table beside us who had all of their food, but waiting for a waiter because their food was wrong. The contents were raw and it took probably 20 minutes or more before anyone came to say anything for them. Our waitress dobby did well. No complaints with her. Whenever the other companies waitress got to them, they asked for a manager shortly after the manager arrived and talked to them. As a manager went away, you could hear him in the kitchen talking about what happened as he was laughing. Our food itself was not bad and cooked, thankfully. But we stuck with the appetizers after we heard about the raw food. Afterwards, I went to the bathroom to wash my hands, and there was no soap with the soap dispenser, broken and open. The floor was covered in a liquid that was not water or soap and smelled of urine that has been sitting for a while. We will not be back to this location nor will we recommend anyone to this one. We had a similar experience a couple years ago and decided not to come back. Then the only reason we came back now was because someone gave us a gift card and we thought we would give it another chance. It will be nice when this place is torn down completely and rebuilt as something else. read more

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waitress took our order and five minutes later the manager came out to let us know that they did not have something that we had ordered, ok that is fine but we did not see our waitress for another 20 minutes or so, and then part of my order wasnt with the rest of the order and i let her know well another ten minutes have gone by and still no waitress, so i called the manager over and she took care of it.. i will not be going back!! read more

Food was very good and plenty of it for the price. Service was good, but the kitchen was slow. They did have a lot of people coming in at the same time we did. The place needs an overhaul. read more

I just want to thank Tom. Came in on a work trip, long day of travel, and this was the closest restaurant to the hotel. I was greeted immediately, sat very quickly, and he was immediately attentive to my needs. Like not only did he take my drink order ( old fashioned), but immediately let me know that he did not have the normal cherries that would accompany an old fashioned. Then he made a darn good old fashioned. We started up a casual conversation about bourbon, then we started talking about smoked sugars, which woods are best to smoke with bourbon , etc. Like this is the first real conversation I have had with anyone at an Applebees in over 10 years, probably longer. You need to keep Tom, he does you good. read more

Would not necessarily recommend this place, the food wasn't terrible but the service was our waiter did not introduce themselves and there was loud music playing from the kitchen. We finished our food and were told that they would be back with the check, we waited for the check for about 30 minutes watching the employees talk and chat to each other. We then went to the waiter and asked for the check. Would not recommend this Applebees especially with the other choices in the area. read more

Verry disappointed with this establishment. Our writers Trinity was very rude and seemed like she was more interested at standing behind the bar. She brought us our drinks then took out order and we didn't see her till we left. Empty glasses for my meal. The food was okay but not what was advertised, I got a burger that was suppose to have lettuce, tomatoes, onion ect. None of that was on my burger. We waited almost 50 minutes for out food and they were not that bust maybe 15 tables if that. read more

Absolutely do not recommend. May, 23 3:30pm. We sat at the bar and the bartender was not there so we waited for a good 8-10 mins before being addressed by someone. She told us there would be someone with us shortly. We thanked her, then waited another 6-7mins & as we were about to get up & leave, someone from the back came & took our order. Finally the bartender came out & served us our drinks. She was so unattentive to everyone at the bar, that we watched 3 different groups of people get up & leave because they were not even being noticed or spoken to. By the time our food came out, we were had completely finished our drinks & needed another. We were never asked & could not get her attention. We finally got our bill & didn't see her again for quite a while. When we were finally able to pay our bill with cash, she struggled to count it & was even slow with that. I don't know where they got this bartender from, but we'll never be back if we see her as our server or bartender EVER! read more

Christmas special festive drink, Really good, cranberry is a little strong for me but still good! read more

Applebee's Grill + Bar - Tipsy Reindeer - American Near Me - Rock Hill, South Carolina

I don't usually write reviews, but the experience I had at Applebee's thanks to Mariah was absolutely worth sharing. From the moment we walked in, Mariah made us feel like VIPs. Her warmth, professionalism, and genuine care for every guest were impossible to miss. Being from out of town this has been the best restaurant experience we have had in years. She went above and beyond to ensure our food was perfect, our server had everything covered, and any small issue was handled immediately with a smile and grace. It's rare to see someone lead with such energy and heart, and it clearly inspires the whole team. The atmosphere was upbeat and welcoming, and it was obvious that Mariah sets a high standard--not just for service, but for kindness and respect. If every restaurant had a manager like Mariah, dining out would be a five-star experience every time. Applebee's is lucky to have her, and so are the guests who get to walk through those doors! read more

Ordered two meals, steak was supposed to be well done. It was raw in the middle and I can normally eat meat rare, but it was raw. I had to microwave it in the hotel Suite two minutes which burn it but at least cooked the inside. My husband did not get half of his meal and had to make a trip back Twice so that was a total of three times and still didn't get all that he ordered correctly. This is a what was that never going back place! read more

We had a fantastic time here for a quick bite on our road trip to upstate NY from FL. Our server was Laiya. She was quick, attentive and very kind! The food was delicious! The restaurant was very clean and looked nice. Would eat here again! read more

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I used to like Applebees but i just can't anymore with them. It's like they've given up especially this one in rock hill. I've been twice I think and it's always dead inside and no one is working. Service is very underwhelming and the food just isn't as good as I've had at other Applebees back in Maryland. I don't know I just don't really go to chains anymore anyway. So will not be back. Go to Texas roadhouse instead read more

Thank you to the owners & Staff for making Veterans feel appreciated & welcome. I had the 6 ounce sirloin wit broccoli & mashed potatoes. It was really good & it was free! TY for supporting Veterans! read more

The lady who sat us was very rude she said (before we could get a word out) "you are going to need to be patient" both confused we just said "okay?" And sat down she told us our server was going to be a minute then brought us menus. What a woman...smh. Thank God our server was MUCH more polite. She came over and explained everything with a positive attitude and took our orders. Good job! She literally turned the entire experience into something completely unexpected from when we initially came in... I mean the attitudes literally went from wanting to leave and just saying forget it to staying for dessert because our server was a just honest and sweet about it. read more

I went to the Rockhil Applebee's after work on May 1 Ciera B was amazing. Told me my order would be ready in 15 minutes and it was told me I could wait outside. She would bring it out. Wanted to wait for me to check my order and make sure it was correct. She said she checked it herself this is the first time I had my order perfect. I usually am missing my extra maxi ranch sauce, she was pleasant and accurate. I hope I get her next time. read more

I stopped by Applebee's tonight with my family. We ordered an appetizer, and it was not even warm. My son ordered the double neighborhood burger. To my surprise, it was 1 burger patty cut in half. Only filled half the bun. Sent back and got something else. I ordered bourbon street chicken with shrimp and garlic mashed potatoes. When it came out it was swimming in grease, and I had loaded mashed potatoes, which I didn't want. I tried to eat it but couldn't. The onion rings my husband ordered was hard. I don't think we will ne going back. read more

Applebee's Grill + Bar - Bourbon street chicken with shrimp - American Near Me - Rock Hill, South Carolina

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Convenient stop for Lunch at exit 79 Off I-77. Easy access & parking less than a 1/4 mile. Lots of drink & food choices at a reasonable price. I had the Grilled Chicken & Shrimp with saltee mushrooms & onions served with mashed potatoes. The hot skillet presentation filled the air with a welcome aroma, which was just as pleasing as the delicious taste. Destiny, the waitress was attentive & friendly. The comfortable accomodations & music were a welcome break on my trip from Greensboro to Columbia. Thanks Mustang USMC Retired read more

Only bartender was serving several tables, and running to go orders and providing his task of bartertending No one including manager came out to help. TWo customers waiting to be seated, finally left. Lost $$$ Awesome bartender running restaurant read more

Stopped here on the way home from the north. The whole experience was so-so. Our waiter was a little over the top. Too enthusiastic - if thats possible. The wait time to be seated as well as for food was longer than normal. They were short handed in both the kitchen and wait staff - so we were told. Food was okay. We went with Apps only as we were told they would come out faster. Overall, just an okay experience. Of all the chain food resturants, Applebees is not one of my favorites. read more

Applebee's Grill + Bar - Dinner with the ladies - American Near Me - Rock Hill, South Carolina

Walked in , saw how FILTHY the tables and every single surface on this place is and walked the hell out . How can you serve people food when it's this dirty !! read more

Applebee's Grill + Bar - American Near Me - Rock Hill, South Carolina

Ordered car side to go on the app. After 15 min of waiting at the car side to go, we went inside to get it. We paid a hefty tip because it was car side. The food was incorrect and ICE COLD. Won't ever go back. What a waste of time and money. No one cares who works there, this place should just close down. read more

My niece chose to come to Applebee's In Rock Hill. We got here at 6:30 and as of now we still have now been served we have a party of 20 pp we witnessed server arguing who would wait on our table. When they finally decided they said we had to wait till the entered in half our order or the system would go down 20 minutes later they came and got the and give 3 people there's. While we watch them eat. We realized YOU should never come to the ROCK HILL APPLEBEE'S WITH A PARTY OVER 6 PP. THERE COMPUTER SYSTEM CANT HANDLE US MEANWHILE THEY STILL GOT THE 15,% TIP AS IF THEY DESERVED IT. I PROMISE I WILL KEEP POSTING TILL SOMEONE FIX THIS PROBLEM. We had THE BAR TO EVEN HAVE DRINKS we PLEASE DO NOT GO THERE read more

Service is not the best. When we came in, we weren't greeted. Hostess just said the wait would be 30 min and walked off. Then came back after not taking our name and sat someone else. That came in after us. When we was finally seated and ordered. Drinks were not replenished. Food wasn't hot, and appetizers came after we got our meal and asked for it. It will be a while before my family will be back. They have really went down throughout the years. Even the mix drink was nasty. read more

We love Apple Bee's, but varies from restaurant to restaurant. The service at this Apple Bee's left more to be desired. The parking lot wasn't very full, we walked in with a couple in front of us & behind us. The inside looked near empty, maybe 5-6 families seated & a couple around the bar. We waited 5 minutes & the couple in front of us was seated, then we waited another 10-15 minutes, we decided to go elsewhere, as we was walking out, the hostess told us that it would be a 15 to 20 minute wait. With a near empty Apple Bee's, the wait and service was unacceptable. The food probably would have been just like the service. I'm sorry to write this type of review. Still love our Home Apple Bee's though. read more

I'm from out of town and was highly disappointed to learn they don't offer free kids meals on Tuesdays despite it being online as one of the local restaurants that offer it. The manager came to explain they haven't participated in 4 years. The manner in which he did it, leaning on the step-up railing to the upper area was very distasteful. I won't be eating there again for sure. I will say the nicest part of our visit was the young man who served us. Otherwise, don't waste your money and time unless it's your place to go. read more

Nope done with Applebees FOREVER....THEY MARSHAL MATHERED our $68 ordered. Pictures below! Honey mustard was supposed to be cheese, three finger prints in the mashed potatoes, and spit in the Alfredo! I highly suggest staying far away from this restaurant!! read more

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Had a 15 minute wait time to get seated, after she stated it would only be a 5 minute wait. There were only 5 families seated in the entire restaurant. Ordered Shirley temples, and they came back with sweet tea with sprite mixed together. And water with white foamy chunks that sank to the bottom. We ordered appetizers and it took minimum of 45 minutes to come out. Fries were stale, and mozzarella sticks were cold and the cheese was not melted. After about 30 minutes of having the appetizers the waiter came and asked if we had received our check, however we had ordered meals and did not receive them. We waited another hour to receive our meal. When we got our meal we did not get any silverware and plates and it took 2 waiters and 10 minutes to get extra plates and silverware. After about 20 minutes we received the check, and they had complications with the card and had to get 4 employees to swipe the card. Our waiter was Patricia, and she was rude, slow, rolled her eyes at me and gave me dirty looks. read more

We came in to get dinner with our children and we had to server time. He was the best server we had.

This is the worst service I've ever seen. One star because my spicy chicken sandwich was good The bill was 27$ I paid with a credit card and left 5$ cash.the server asked me to write zero under tip and I stupidly did. This was after the slowest worst service ever. Avoid this place at any cost. read more

Pros: Good food and drinks. My mudslide (which I needed after a pretty stressful work week) was super delicious, as was my pasta dish and our mozzarella stick appetizer. Cons: The service is kind of erratic, and slow AF. Yesterday, being seated proved to be a problem as it took the hostess ten minutes to seat a party of five, and then took her sweet time doing God knows what before getting to us, and then she seated us at the bar when I saw plenty of booths available (including two right next to each other just ahead of the waiting area as my husband and I made our way to the bar). The staff could have been a little more attentive, especially after we got our check and waited for someone to run our card. I'm not saying anything new here. Other people have said the same thing I have: good food, poor service. This location has really declined since the last time we ate here... which is a shame, because it used to be one of my favorites. read more

Great food tonight! The bartender was very helpful with drink specials and friendly. The atmosphere was warm and inviting tonight glad we decided to come to the restaurant with family tonight read more

The lady that sat us at the table also bought a plate to us. We had a server her initials T. D. (young lady) she was nice and welcoming but that didn't last long. The young lady that sat us in bought out my plate first and a few minutes later T. D. bought out my husband's plate. Both plates should come at the same time. After that T. D. never came back to our table we didn't see her. We had to ask another server to refill our drinks. T. D. finally returned with the check. Needless to say she did not get a tip!! Also, the bathrooms were disgusting! read more

First off, let me start by saying I will never come back to this establishment again, and neither should you. Also, I had to give at-least 1 star but this place deserves a negative 5... My girlfriend and I are both white and the rude service started off right away because we are white. When we arrived the restaurant was "dead" and there was plenty of open booths however, the hostess (5'8 African American, didn't get her name) chose a table near the bar. I didn't think anything of it at first. Later on, when more people I arrived, I noticed that if you were African American you got a booth, no matter what. There was an older white couple that came in later and guess what.... they got a table. The service was so bad and they noticed right away unlike us. They left after no one came to them for 10+ minutes. I don't blame them. We should have done the same thing because I couldn't eat half of my supposed to be medium steak but turned out well done. There was no blood at all and was very tough on the edges, couldn't even chew through it. The only good thing about this place was our waitress, Emma F. (Who was also white) She was outstanding and received a 20%+ tip. As I mentioned earlier, this establishment will never get my business again and if you're considering about going here I hope this review changes your mind. read more

So if your ordering curbside they won't tell you and there's no signs outside or online or in the link they send you buuuut even though you can still order curbside pass 9 you have to go inside for it so you know sitting outside for 20min and cold food that was great the woman in the phone didn't care at all no apologies for the inconvenience just a yea see you inside no sauce I paid extra for annnnd even though I waited alllll that extra time after checking in it stillllll wasn't ready when I came in mind you the food was ordered in advance as a future order smh I'd give 0 starts if I could juuuust horrible read more

The service was as bad as it gets. Waitress was inattentive to our needs, only checking on us when we flagged her down. When we arrived, we waited an inordinate amount of time for someone to even acknowledge our presence and get us seated. Once seated, We asked how big the regular beer was and how large the Brutus was only to be answered by " I'm not a bartender, I don't know". It's obvious that the training of staff is, at best, poor. We love other Applebee's and the food is great and reasonably priced, but this franchise is, without doubt, the worst. There were very few customers in the establishment at lunchtime while all the other eateries in the area were full. Now I understand why. read more

Very short staffed, nor busy at all. We had 1 server for 15 people which is ok if they are efficient. She had no other tables when we first arrived. It took 2 1/2 hours from the time we arrived until we walked out the door! The food was mediocre at best. read more

Great server she was nice, the food was unexpected I had the quesadilla burger it wasn't great, I looked at it weirdly and the waitress said that my reaction was normal to it read more

Really Horrible Svc, No one in the Resturant seems to know their job from the server, bartender to chef. Really screwed up a simple crown and ginger drink and kitchen failed to put Alfredo sauce on chicken Alfredo dish. Avoid going to this place there is a reason why there are no cars in the parking lot. read more

Applebee's Grill + Bar - Really, Where is the Sauce? - American Near Me - Rock Hill, South Carolina

Can't even get seated on Valentine's Day! Plenty of open tables but no employees to be found!!! Absolutely pathetic.