Holly is the best waitress I've ever had. she was very attentive, very nice, and overall just made my experience at Applebees great! couldn't ask for better service! The food was great. And the ambiance was good. read more

This is a staple usually it's good no complaints The service is pretty much straightforward and this time, last night we decided to stop and grab dinner. The kitchen was a little slow, I believe only one employee was working in the kitchen, but it was all good no rush but everything came out hot and we ate it all. Service was on point. My perfect margarita was perfect only needed one which made enough for two. Everything was good of course it's not your spick and span top notch restaurant but it gets the job done. There's plenty of parking and we were able to sit at the bar without worry. I recommend if you want to quick bite and chill vibes. Have fun enjoy life :) read more

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we never got a refill my dad ordered a beverage and never got my mom ordered the salad with chicken the chicken didn't come on it and when she got her chicken it was freezing cold my pasta looked like the frozen alfredo that i get from food lion our server was more worried about the bar and what they had going on then his actual table we never got our extra sauce we paid for read more

Applebee's Grill + Bar - Chicken and broccoli Alfredo - American Near Me - Suffolk, Virginia

Service is horrible. We came in for dinner. Relatively empty. No one came to take our order for 10 minutes. Instead the hostess and waitresses were talking and dancing in the corner. The bartender was dancing with her fan for three customers. Nope. Done with Applebees. read more

Received half of the order and what was received on the second part of the order was not edible. $50 wasted!!!

Take out is always late! Always one more item needs to be completed and never any shorter than 25 minutes later. Doesn't make sense because the food is always cold. read more

I'm 76 and today I had the worst service ever! Soup came out with entree, no refills on drinks. It took 32 minutes to get the bill, and then only because I asked another waitress. read more

Waitress was pleasant food was good food It took while to receive the food when receive hot and tasty

First let me tell you the waiter was wonderful . He cares about his customers and did a fantastic job. I really liked him. But the restaurant? I'm shocked it's still standing . The restaurant smells bad . The ceiling looks like it was going to collapse any second . The carpets were filthy. The food was sub par . If I hadn't been so hungry I would have left . The lack of restaurants serving this kind of food is practically non existent in this section of town . We only ate the main dish and did not eat the sides . Applebees your staff is great but please clean this place up . Ick. read more

I am very dissatisfied and upset with our service from here tonight. We are customers here quite often and even order delivery from here and hardly have ever had problems with the food or service but tonight they forgot an entire plate and royally messed up my husband's burger order as he can't have any condiments or tomato on his. We called twice and got hung up on only for the third time to get answered by a rude gentleman that just got our name and number and told us a manager would call us in 5 minutes and we're still trying to get our order right this is ridiculous. We will never be eating here again you just lost three regulars. read more

The restaurant smells like stale beer...once seated, we sat for 20 minutes and we're never approached by any staff. While waiting for NON-SERVICE, there were three waitresses in the corner behind us complaining that they "were NOT waiting on any tables that were not in their section!" - all while NO ONE approached our table for 20 minutes! Needless to say we left. read more

Food was good! My server Janae was great, responsive, & showed amazing hospitality. I enjoyed my time at Applebees & the server had great customer service. read more

ZERO STARS We stopped in for dinner. We were greeted abs seated quickly, but then the minutes ticked by an by and by. Workers sat at tables, chatted, Did whatever, but no one can to ask us what we wanted. We finally got up and drove to Applebee's at the Chesapeake Mall.​ The Suffolk Applebee's SUCKS the big Wanuga. read more

My daughter's strawberry shake.. it was gross to begin with and 30 minutes later it looked like this. We've came to place atleast 5 times and they have always disappointed read more

Applebee's Grill + Bar - This was a strawberry smoothie. I didn't like the taste of it and we let it sit. 30 minutes and it looks like this? Disgusting - American Near Me - Suffolk, Virginia

haven't been since veterans day today . (so short staff my waitress was in kitchen helping but still long wait also the salamander/ broiler inop soo our onion soup was not crispy on since when is a ramaken of artichoke spinach dip$12 woow over priced management sux cant get good help!!!!!! read more

The generous one star is for the timely delivery. Both meals so nasty.... Freezer burnt Chicken-rubber with a side of stale mashed potato paste, delivered cold. Chicken in southwest bowl the same Rubber chicken diced up with guacamole that had swirls of black oldness in it. Had to trash both out of fear of stomach cramps and spending night on toilet. Waste of $40 dollars. So disappointed how such a huge corporation could be so negligent. read more

So we all know no one goes to Applebee's for great food, just a place to hang out grab some decent food and drinks. Well they didn't even live up to THAT! We walked in to a half empty restaurant and still had a 20 minute wait....why, who knows. We got seated at a table that needs to be either scrubbed or thrown out. None of our food came out hot, silverware was filthy, I asked for plastic silverware instead. The lettuce was turning brown and I am positive the cook saw that when they placed it on my burger. Then tried to cover it up with a squishy tomato. The server seemed very absent minded. Should have gone to McDonalds lol. read more

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We visit this location generally when we have family in town and this was no exception. Unfortunately, this was a very disappointing experience. Our server forgot our sampler platter and brought it after our main dishes were served. Then, the chicken items were not what we requested, they were buffalo. My medium rare steak was closer to medium well done. 105.59 for meal, 131.59 with tip and a good bye to Applebee's and hello to Ruby Tuesdays read more

The place was nearly deserted took 13 minutes for the waiter to come over to even ask about our drinks. The booth was filthy, looks like it has been cleaned in months around the cushions . when the waiter finally came with our drinks we found small floating things in the glasses of water not sure what it was but they were black. Could have been mold of some type from the ice Machine, had to ask for straws. Started to order, the waiter was defiantly new and had issues with the Menu, what was on the menu and even how to take the order. we talk to the manager and decided that was in our best interest to just leave ask for a bill which they said there would not be one because we have not been served anything but water 39 minutes later which was filthy and we left and went to Suffolk BBQ. Never going back and can't recommend. Only wish I could give them zero stars. read more

Applebee's Grill + Bar - Trash in in between seats - American Near Me - Suffolk, Virginia

Terrible service. The bartender had to wait for someone to show her how to make the margarita. My husband ordered bone in wings and told the server twice that that is what he wanted - they still placed the order as boneless. They did fix that and he got what he ordered. We didn't even know who our actual server was since 3 different people took out order. read more

This place is a fine example of where to NEVER EAT. Had to ask for napkins, salads got served at the same time as the entrees, 35 minutes after we ordered. No silverware, had to use plastic utensils. Salad dressing was rancid. 100% do not recommend. read more

Applebee's Grill + Bar - American Near Me - Suffolk, Virginia

Ordered a grilled chicken salad and it was delivered with no chicken. Asked about where's the chicken and waiter said wait a minute. Waiter came back 5 minutes later with a bowl of chicken. Then I said there's no salad dressing on salad. He said we are out of that dressing that goes with that particular salad. Had to get different dressing that doesn't even go with entree. Was terrible meal. Would had left restaurant way earlier but met up with old friend there and didn't want to start a scene. Will never go back for free for a year. read more

Awful service awful food. This has ruined Applebee's for me forever. The waitress seemed new and didn't know what was on the menu or the drink specials and said she would check them but never got back to us. The food just wasn't good. Will not be back. read more

I wish I could give negative stars! I've ate here twice the first time I got the bourbon street steak rare and it was like chewing on shoe leather! The second time I got the double fried bone in wings that weren't even cook all the way through! The service was absolutely horrible both times! Asked to have my wings tossed in a combination of two different sauces and was told that wasn't allowed and they had to ask a manager who said No problem! The beer was flat and took forever to get! read more

I've been to many Applebee's that I didn't love but we always have great service at this location. And I always enjoy the food. Try the apple chimi cheesecake. You can thank me later. read more

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It was quite empty when we visited on Sunday. Food quality has improved. Veterans get a 15% discount. Quality of drinks have improved. It looked like they have cut back on staff due to Covid. Hence we had to wait for food. read more

Horrible, it smells right as you walk in the door, I ordered the brisket tacos with fries the best part was the fries. My son ordered the chicken fingers and they came beyond golden brown, they looked like they were fried twice once in the morning and another after the guy before me returned them and were re gifted to my son..... lol this place is horrible. It's also dirty the tables were unkempt the seats not pushed in. The workers are sloppy looking..... I mean wtf. I know what you're asking (then why did he stay) because we were hungry as hell and ever other place was closed. I can see why they have such a low rating. Never again!!!!! Until management is improved or changed I wouldn't suggest coming here. Sorry no pictures I was to discussed to pick up my phone and take a picture at that time. read more

Waitress was very friendly and helpful. Restaurant had trash and food on floor. Full and overflowing g trash in the bathroom. Many of the booth seats were ripped. read more

Waited for over 15 minutes for host/hostess. Was there on an early Sunday afternoon. Place was not busy. Left because no one even recognize we were there. read more

My mother, son and I came to the Suffolk location of Applebee's. The food was good. Our server Joseph was very good. He kept our soft drinks flowing and checked on us often. We came around lunch time. It wasn't too busy. Our food was out within 15mins. I would recommend this location. read more

Wasn't a good experience took about 20 mins to get drinks and 1 hour to get appetizers and they were cold. I think the cashier put in the wrong order when I saw my ticket but I was so ready to leave I didn't even dispute it. The environment was ok everyone just sitting around waiting to eat. I will admit the staff was very friendly appears the issue is in the kitchen ‍. I will not be going back. read more

What in the world is going on?? We sat for about 5 minutes before the waiter came Joe then we never got a refill on our drinks, my husband fries were cold,and my rib looks like a burnt road. So then he comes out with a tea in his hand nope we're not drinking that lord knows what he's been doing the 20 minutes he's disappeared. He brought me another rib it was tough as if they took it in the back and scraped all the burnt off. Just disappointed read more

Applebee's Grill + Bar - American Near Me - Suffolk, Virginia

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Awful I came in had to seat my self and get my own menu I took about 30 mins for someone to take our order this is by far the worst Applebee's I've ever been to read more

Got here around 2:00pm Friday afternoon, I went to the restroom. The appearance of the restroom kinda made me want to leave. The urinal was Brown and it should be white. The sink area had goop build up on the walls it was actually kind of nasty. There were maybe 8 tables and two people at the bar. Sat at the table sever came after a few minutes took drink order, she came back took our food order. The appetizer came within a reasonable time. The main course seemed like it took forever, (riblet platter and Southwest chicken) it did taste good. The server was not very interactive asking if the meal was okay you coming by to check on us. It had been several months since I have been here. Don't know if I will be coming back. read more

I walked in holding my wife's hand, and my son's as well. We took a seat, and waited to order. After nearly 20 minutes, as we were thinking maybe we should just leave, someone approached. The woman was dressed horribly slutty, I nearly moved to cover Fillip's eyes. She took on look at us and rolled her eyes. "What will you be having?" Me and Bertha shared a look. We politely ordered our food, and when it came time for Fillip to order, (We've been trying to get him to order on his own) she made the most ugly face, and spit on my baby boy's face. I am outraged, and hope something will be done about this. read more

The service was horrible and the food sucked! Want ever go back! Took an hour to get food and they weren't even busy! The food was cold! They had a sign that said they help wanted guess that was my sign! read more

I use to frequent this apple bees often years ago but tonight was my first time visting in a while! The hostess was very nice and eager to accomodate a party of 13. But our first waiter tried to wait a party of 13 and be a bartender and the same time....EPIC FAIL!! Needless to say we ended up with a new waiter and I do remember his name..William! William was excellent! He was patient with fixing our orders and checks. He never seemed frustrated. I gave them 3 stars because the manager Ms. Cora came over to the table to apologize and ensured that all issues were resolved. Because of her level of customer service...I might come back again soon for the Bourbon chicken and shrimp because it was good! read more

Okay, first let me state that I'm not a fan of Applebee's food in general. This Applebee's did not help me change my mind. I am always trying to find something I like and am willing to order other than chicken fingers and the fiesta (?) wrap. I am always failing at this task. This time, I ordered the tilapia dish. It sounded good. It arrived. I began eating. First bite, pleasantly surprised. Second bite, texture seemed off. Third bite, was raw - thankfully I looked before eating. AARGH! Having said that, my sister, brother in law & niece's food was evidently fine and the service was quick & friendly. The only complaint is that I continue to have bad food experiences at every Applebee's. I should probably learn my lesson & stick to the two things that have always been cooked correctly. read more

Save your money an save your time. I'm not sure why this Applesbees stays in business. I guess it shows the world how desperate Suffolk is for restaurants. We have stopped eating here about 2 years ago and from time to time I think maybe Applebees has changed maybe they hired some waiters, maybe they started cooking all of their food not just their ribs. Thank you to the post listed prior to mine because it allows me to see that NOTHING has changed. read more

Today's experience was great! We had a very attentive server and the food came out hot and correct! It was a little busy but we didn't feel overlooked at all. My steak was tender, even though it was slightly over cooked, I like mine with a bit more pink in the middle. Everything was good. read more