The air conditioning at my work has never worked properly. I called around to several local…read morecompanies and received quotes that seemed very high. I have used Rural Refrigeration in the past to repair my refrigerator at home. I called to see if they could handle this for me as well. They were able to respond the same day, diagnose our issues quickly and fix the problem for hundreds of dollars less than other quotes I received. I would highly recommend to them to anyone for any problem big or small.

I purchased a fridge from them online, and they agreed to deliver and drop it off. They weren't…read moreable to accommodate my time frame, so I wasn't able to be there in person when they dropped it off. The description said the fridge was 28" deep, but in reality it was 34". When I called, they told me the 28" depth was without doors and said all sales a final. I offered to pay another delivery fee because I can't open my dishwasher with this fridge, but they refused and said again that all sales are final. Horrible customer service for an issue that they created because of an inaccurate website description.

The technician replaced the parts on my microwave per manufactures guidance. When that didn't fix…read morethe microwave he went above and beyond narrowing the problem to faulty wiring in the circuit breaker control panel.

Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

Jordan was very professional and pleasant. The work was done efficiently and left no messes…read more Very pleased with Jordan and My Appliance Guy.

We had an issue with our washer and contacted My Appliance Guy because of the good reviews…read more Setting up the appointment was easy, and Hallie was very accommodating, friendly, and has great customer service skills. We were sent a text confirming the appointment and who would be coming. The day of the appointment Jordan, the tech, texted to say he was on his way. We really appreciated that we were kept up to date on every aspect of the appointment. Jordan quickly diagnosed the issue with the washer; he had the parts on hand; and got the washer up and running. Jordan was very knowledgeable, efficient, professional, respectful, and friendly. We would highly recommend them for any appliance repairs.

Very good service. Strongly recommend for the primary checking and then you can have a better idea…read morehow much you will spend on fixing the appliance.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

I needed a service repair order on my MayTag washing machine. They came out very fast, and even…read moreone day earlier than originally quoted since I had both days off. Christian was professional , friendly, fast, and very kind. He replaced the actuator. I am not sure how much that would have cost with no warranty, but am grateful it was fixed . Best service visit. Highly recommend.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

I have a 14-15 year old vinotemp wine cooler that fail to cool after about 14-15 years of quiet and…read morecontinual service. Arghhh great unit. I initially called the manufacturer and they informed ma based on what I described that it was the compressor. And since 'this unit has been out of production for a long time they no longer carried the spare parts. I called a friend who has several larger units and has bought spare compressors to keep them running. Jd informed me that his large ones the costs were about $2000 each. He informed me that the smaller ones were about a $1000. I tried to find the compressor but non available even through eBay. I called Apache and Mike got back with me and recommended to buy a new unit. After 14 years there was bound to be more things to go wrong and the repair cost he estimated at a $1000. Which aligned with my research. His great honest opinion was welcomed. I like that thus recommend Apache appliance. Oh I found the replacement vinotemp brand new at $725.

The Tech was very efficient and timely. He even went a little above and beyond doing a little extra…read moremaintenance on my dryer without charge. would definitely call him for repairs if needed again.

Joe and Chris are amazing. They are fast and professional. They kept me in the loop about the parts…read morethe ordered and were very on time to install the new parts. When my dryer was still not quite fixed they came back and fixed the problem within a week. I have nothing but good things to say about the service of this company.

From the owner: 20 years of appliance repair. Servicing the quad city areas. Washer, dryer, ovens, dishwashers, and…read moremore.

Integrity is a word that Craig and his team take seriously! As a vendor/supplier I have seen…read morefirsthand the care, professionalism, experience with ultimate goal to provide a first trip fix for operators/customers. With passion they focus all best efforts to help keep customers operational and profitable. Great people doing great work!

From the owner: Arizona Commercial Kitchen Repair – 50+ Years of Expertise!…read more Established in 2015, Arizona Commercial Kitchen Repair brings over 50 years of experience in servicing commercial kitchens with unmatched reliability and expertise. Our certified technicians use top-quality OEM parts to ensure your equipment runs at peak performance. Commercial Kitchen Equipment Repair & Maintenance Certified Technicians & OEM Parts 50+ Years of Industry Experience Trusted by Restaurants & Businesses Since 2015 Satisfaction Guaranteed Keep your kitchen running smoothly! Call Arizona Commercial Kitchen Repair today for expert service! #KitchenRepair #CommercialKitchens #ArizonaRepair

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.