Had the pleasure of having Jarret at our home for our refrigerator…read more Having had him inspect our gas dryer previously, we instantly called Appliance Works for our fridge. With a minimum of time Jarret assessed and diagnosed our issue. The part was ordered, andcwe expect it fixed in 3-4 days. We now have a confidence level for any appliance repair we may require. Bravo!! 5 Stars.

The service man showed up on time was polite and friendly quality of work was excellent fair price…read morefigure out what was wrong fixed been working great since repairs were done

My washer machine has a locking lid (it's a Speed Queen) and I purchased it because nothing is made…read morelike my old Kemore washer of 20 plus years. Here I thought I had a warranty with the people I purchased the machine from in Phoenix and they had fixed it once before at the very beginning. When I called I found out that they farm these warranties out to local businesses (the first time they came from Phoenix), but not anymore. I had to choose between three businesses. I knew the previous owner of the Maytag store in Prescott, AZ, but I didn't know the current owner, so I took a chance. I based my Choice on the reviews from Yelp. They got me in their schedule in less the four days and the competition could not do that. I recommend them!

I was having problems with a appliance subcontractor in which Quality Maytag had given me their…read morename & number to contact for service. When I went to Quality Maytag to possibly get some help...they could have cared less!! The owner basically told me it was "my problem" and just walked away to hide in the back room. All I was asking for was names of vendors in which they orders parts from. The gray haired woman sitting at the front desk told me "there is nothing they can help me with since these subcontractors are just names on her list & she knows nothing about them." Really? So, you just give out random names (with no last names) without knowing their reputations. The lady then said, "My Mondays are busy I can't help you" and she turned her back on me. Horrible customer service, they don't give a sh*t for their customers & they were extremely rude! Don't bother giving them your business...they're way overpriced too!

It stinks when your washer or dryer starts acting up, but thank goodness for Mike from Apache…read moreAppliance! So easy to work with, knowledgeable, responsive and honest. Really happy to have found him and you will be too if you find yourself needing appliance repair!

I purchased a used refrigerator from the DAV. and the fan in the freezer would not stop running. I…read morecalled a local appliance shop who recommended Mike. Mike arrived and replaced the motor in the freezer. He showed me what was going on inside the freezer and was so knowledgeable. But the fan kept running day after day even after the refrigerator and freezer had food inside. I realized that something else was wrong. Called Mike and he put me on the schedule to take a look at it and returned to fix that problem. He went to work and efficiently fixed my refrigerator. I will hire him for any work I need done. Nan T.

I love this company. So professional and always get the job done right…read more Thank you Manny for a job well done Mel

I filed a complaint with the Better Business Bureau regarding Affordable Appliance…read more The owners responce was less that factual. In general extremely poor customer service. Three to four days to return a call. They also make promises that don't keep. Look elsewhere.

Our 11 month old LG electric range had a cook top issue. I called LG who put us in touch with an…read moreappliance repair business that didn't even call/show up for the appointment they scheduled and told LG they didn't believe they could repair the range. At that point LG put us in touch with Alliance Appliance repair. Sean came and mentioned that he read up a bit about our problem, it was apparently a known issue. He went to work replacing the defective parts with a kit supplied by LG. After 1-1/2 hours the cook top worked as it should. I cannot speak for everyone, but Sean restored my faith in this range and LG for that matter. He was extremely focussed during the entire operation. Thank you Sean.

We had Alliance Appliance service our LG Refrigerator thru our Home Depot Extended Warranty…read moreContract. We were extremely impressed with the efficient and responsive service initiated by Millie and Sean! It was determined that our frig "bladder" had a leak thus causing the water drips! Sean advised the part would be ordered and installed asap! It was a very professional experience and would highly recommend this company for any appliance issues you may incur!

I recently had the opportunity to meet Nan and her heart of gold!!! I walked into her Quality…read moreMaytag appliance store as a stranger who had experienced several recent unfortunate events. Nan went above and beyond to donate a wonderful used washer to my family and had it delivered the very next morning! Maytag Marc made the delivery experience wonderful with a friendly smile! This generous act of kindness speaks plenty for who Nan is. After this experience with the Quality Maytag team I would never buy any appliance anywhere else. I look forward to doing business with her in the future. Thank you Nan, Marc and rest of team from my whole heart!

I went into Quality Maytag to get some help regarding an appliance subcontractor in which they had…read moregiven me the service guy's name & telephone number. All I wanted was some names of vendors in which they do business with in ordering parts. The owner told me abruptly "this is your problem not mine, there's nothing I can do about it." The gray haired lady sitting at the front desk told me "all we have are names (no last names) of contractors." Really? So, you just give out these names knowing absolutely nothing about these people or how qualify they are to repair items! The lady then said to me" my Mondays are very busy, there's nothing we can do" and then turned her back on me. Horrible, horrible customer service, very rude & they really don't give a sh*t for their customers...and they are way overpriced too!

This true value was amazing to visit when I first moved to prescott. The staff were extremely…read morefriendly and very helpful. Especially since i needed a bunch of screws to build a bed frame but I couldn't find them om my own without the help of the employees. The quality of everything I bought here was all worth the money despite the high prices. Most of my tools for my first tool box as well as the box itself came from this location and they're still holding strong and working properly. The store had such an amazing selection of hardware to choose from its better than home depot and lowes. The biggest criticism is the high prices of the products. But still it's worth the money and quality tk ensure you get something that'll last a life time. Check out this store over other hardware stores.

So I was just told, that there is a female in charge over at true value in Prescott, who treats her…read morestaff like a dog. Or worse than a dog. There young kid behind the register, and apparently she chastised and berated him in front of customers. This is not a business that I would patronize due to that behavior. I hope, the kid, gets a better job somewhere else. They don't deserve to be treated like that and they deserve a better work environment.

Just an update about one of the programs offered by The Salvation Army in Prescott, AZ. The winter…read morewarmup program usually begins in early November. The program provides a safe and warm place for homeless men. A meal is also provided for men and women. After the meal, the women are transported to other shelters. However, the bathrooms and showers provided for the clients have been shut down since June. The culprit is a mold issue. That's 5 months. Here it is Oct. 3rd and still the issue has not been fully resolved. A house can be built in 5 months! That's a chilling example(yes, that's a pun) of how poorly management runs the operation. The washing machine and dryer are key to the successful operation of the program. The are also unavailable due to the existing mold problem. Will the program start on time? Good question. There is space for 30-35 clients that will end up being left out in the cold if they don't. I would recommend you contact the office at 928-778-0150. Thank you

I tried to visit the thrift shop on Tuesday around 1:00 PM since their schedule says they are open…read moreon Tuesdays at 10. Either there is a super secret entrance that I didn't find or the just were not open. Kind of disappointing to drive all the way from Cordes Lakes to Prescott and find them closed. Plenty of folks lined up along the walkway not sure if they were all there because they expected it to be open. Some had their belongings with them which caused me to speculate that they likely are experiencing homelessness. I do hope they are getting the services they need from both Salvation Army and the City of Prescott. Not sure I'd bother to make the trip again despite my desire to support this organization.

These gentlemen really know their stuff! It's the ONLY…read moreplace to go for repair!!! I will be a customer for life!

I brought my Dyson vacuum in for repair with a very specific issue. When I picked it up, it had…read morereceived "a very good servicing" I was informed and paid $65. However, the problem itself was not addressed or repaired. I called the Dyson help line to get the diagnosis confirmed and returned to the shop. They couldn't fix the problem but offered to apply the $65 towards a new vacuum. They do not carry Dyson so I left with my broken vacuum and felt ripped off because they never addressed the reason I brought it there.

I don't shop much at Best Buy but this location is overall good. I just bought my kindle case today…read moreand the service was overall good. The staff are nice and the value of what you pay for overall is good. The selection of stuff to choose from is limited though depending what is still in stock, but it's still overall good especially when stuff is on sale. Just sad that Best Buy isn't as big as it used to be when it had a bigger selection and variety of products to choose from.

I am extremely disappointed with the level of customer service we experienced at this location. The…read moreindividual who appeared to be the manager ( Theresa )shockingly rude and unprofessional throughout the entire interaction. Instead of helping resolve the issue, she raised her voice, spoke to us disrespectfully, and created an uncomfortable and hostile environment. What's even more frustrating is that her behavior directly resulted in the store losing $34,we just purchased phone protector last week and got damaged and it supposed to be life warranty but she wanted us to pay 8 dollars for installation saying that things are changed, how soon within a week!!! saying that the damage is because we dropped the phone Not because the first installment was not correct! and guess what , who ever installed this new one he didn't know how to do it that he had to grab another protector!!!! which could have easily been avoided with basic professionalism and courtesy. It's unacceptable for someone in a managerial position to act this way, as they are supposed to represent the company and set an example for others. If this is how customers are treated here, I can confidently say that people will choose not to return or make purchases from this location. This kind of service damages the reputation of the business.