This morning around 8:15, my wife called Tikal to request a visit for maintenance on our dryer. At…read morearound 8:45 Angel Sandoval showed up and got to figuring out the issue. By 9:10, he had cleaned the dryer of years of lint, replaced the roller kit and completed the job. He is impressively efficient, rapid, very reasonable and a pleasure to have him work on our equipment. If I could give him a six Star rating, I would be happy to do so. Thank you, Angel.

Beyond pleased, my washer stopped working roughly a week ago and I immediately got worried seeing I…read moredepend strongly upon my washer & dryer to wash my scrubs and work attire in taking all precautions for Covid-19 (I'm a first -responder and still take every step in being cautious), I reached out to Angel via Tikal Appliance Repair and not only was his professionalism perfect, he reassured me that everything would be ok and provided information for potential diagnosis for the issue at hand. Having showed up early, wearing a mask and was cost efficient, timely and truly a phenomenal resource for my issue. The washer was fixed and financially feasible.I will highly recommend him to anyone and everyone I know, THANK YOU!!!! USN Veteran Jared W. Holzer

My experience over the years with City Appliance has always been very positive. I highly recommend…read more Installers were nothing more than professional and courteous. Office staff is very knowledgable and helpful

Easy to schedule with my flexibility needs. Honest about the problem, clean and polite.read more

I came here today to buy a battery for my garage door opener. Their employee, a female, showed me…read moretheir batteries but they are all opened, just covered with scotch tape at the back. When I told her that I will look for an unopened one, she told me that I have to buy it somewhere else, with an attitude. Who would know if the batteries are still good? She said that customers opened it to see if it will fit, what? She said, just like what you did! Wtf! I only have to open the battery cover of my garage door opener to see it, the number. One thing, don't blame the customers. She must be new, I go to Sears a lot, it is my first time seeing her there. I bought stuffs from there, if I think the price is reasonably good. I wish I got her name, Lola and Al wouldn't be happy at all. Next time I go there I will ask for her name. Btw, it is a good thing she sent me out, I went to Auto Zone, there they have batteries for better prices. Follow-up soon!

I've primarily used this location for their online pick up. I do this because the Sears website…read moreoften has sales and promotions on Craftsman tools that the store does not tag on the shelves. I don't blame them though because of the furious pace the sales change on Sears.com. They would have to change their tags daily! I've never had any hiccups picking anything up. I've never had to get any tools in a pinch, nor exchange my hand tools on the lifetime guarantee so I can't comment on that. Lastly, everyone that has helped me has been cordial and attentive.

Ive bought washers and dryers and a fridge from this guy and he is the best.!!!!!!read more

I just moved to the area and bought a new washer/dryer from a company that rhymes w/rears. I paid…read moreto have it delivered and installed, and purchased the recommended new hoses etc. The delivery was a botch! My daughter said not only did they not speak English (or pretended not to understand), they rushed through the delivery and set up just to hurry and get the hell out of here. I work nights and laundry sometimes gets done after I get home. Imagine my surprise when at 2am the smoke alarm goes off!!! I pulled the dryer from the wall and the hose wasn't connected! My daughter also complained of a gas smell when drying a load. The delivery company, based in the Inland Empire from what I learned, only comes to Lompoc on Thursdays! They would not send someone up here to check on it 'because I was too far away'. I finally got fed up and called Craig. He came out the same day and charged a reasonable service call fee, turns out the gas connection was not done properly, and it was missing a hose clamp-thus the hose coming off! Still shaking my head and will never again order from nor have anything delivered from THAT store!!!

Don't trust this place running scams or trying to have you pay additional charges for shipping I'm…read morestill waiting for refund after cancelling order

Paid $177 for a used fridge for a rental unit. Three fridges later the tenant still has problems…read more Thompson appears to just fix up cosmetically, but not functionally. Demanded money back; no return call. Avoid Thompson Appliance, or any other business with which "Craig" is involved.

Tonight we were tired and needed a lot more things for our clients remodel. Rachel helped us out a…read morelot! She didn't have to do it but she helped us check out two carts full then connect the sale with our clients information. It was greatly appreciated! Rachel earns 5 stars for her positive helpful attitude. Thank you for your sweet customer service skills, that's rare these days. We also got a great deal on some quality items including some gorgeous white and black polka dot backsplash for the kitchen.

I popped in here on a Sunday recently and wanted to get a new plant for indoors. This elephant…read moreplanter caught my eye and I immediately knew I was taking it home! Home Depot had a great selection of small indoor plants that fit this elephant size planter. I really like this Home Depot location because it usually isn't super busy and the parking is so easy.

Eve is the reason the store gets five stars. She was solo behind the counter and the phone was…read moreringing non stop and she still helped the customers in store. I was allowed to disassemble the last floor model of the bed I wanted and Eve helped me take it out of the store.

I went in to look at my options for couches and the kind young lady I believe her name was Eve…read moregreeted me with a smile and showed me so many different couches with great prices that I could customize if I didn't like that way I told her I would definitely go back with my husband hoping she's there to help me out for when I go. Thank you for your great customer service Eve!

I requested service for my Whirlpool French door bottom mount refrigerator because the refrigerator…read moresection was not cooling, although the freezer was still working. When the technician arrived, he attempted to remove the freezer door and drawer to inspect the back panel inside the freezer for ice buildup. The process took a long time and involved a lot of pulling, prying, and loud banging, which made me feel that he was not very familiar with this specific model. Eventually, his colleague suggested adjusting the internal rollers, and after sliding them forward, the drawer came out easily. They then poured hot water on the rear panel and used a dryer to melt the ice. After this temporary fix, I was charged $179 for the visit. I was informed that they do not currently have the replacement thermostat and that they will return once the part arrives -- at which point I will need to pay again for the repair. I feel this is unfair, as I have already paid $179 and my refrigerator is still not functioning properly (40F)I was expecting either a permanent solution or clearer communication regarding the total cost of repair from the beginning. I hope the company will consider improving transparency and ensuring customers are not charged multiple times for a single unresolved issue.

I have used WARS for YEARS and there has been nothing that Leo can't repair. He is friendly,…read morereliable and affordable. He has repaired everything from microwaves to dryers for me and always got them up and running quickly which was important because I operate a very busy bnb. He's simply the best!

I had great service experience with 805 Appliance Repair as…read moreI had a few issues with old refrigerator. Very good experience in my call being returned within minutes and booking my service appt. Company co-owner Andrew came out to my house. He was on time, kept me well informed throughout the work and pricing was as-promised. Quality workmanship as my ice maker works again, new valve installed and cold water dispenser working again. Andrew worked hard and was motivated to get my problems solved. He provided good and thorough diagnosis, delivered clear pricing proposal, promptly ordered needed parts and was back to my house with the new parts the next day. I had one issue after the initial visit/repair work still with my icemaker and Andrew came back the next day after I informed him. He was again thorough and professional in his work as he diagnosed and solved that problem too - and didnt even charge me for that 2nd trip out! Happy to see such good service still around in USA in 2026! Thanks Andrew. I will reach out 1st to 805 the next time I have an issue with any of my appliances. Based on my great experiences with them from the Office manager to the repair service and their professionalism and fair-pricing, I give them my highest recommendation. Greg

805 Appliance is a quality company with very reasonable prices. He was prompt and repaired what I…read moreneeded and his service was exemplary.

Honest and genuine. Just a little bit of back and forth regarding dishwasher model but he needed…read morethat info for brackets. Luckily Ivan had a bracket on hand that fit. Ultimately dishwasher is now secured. Hopefully it won't come loose again. Will post an updated review if that happens (Hopefully it wont!) Thank you Ivan. Highly recommend

We installed a new gas stovetop, but the burners wouldn't light and no gas was coming through. We…read morecalled the gas company but they didn't want to come out for a week. That's when I reached out to Ivan. He suggested we double-check the regulator to make sure it was installed correctly. Sure enough, it was backwards! His quick and knowledgeable advice saved us a huge headache and an entire week of waiting for the gas company. Ivan is incredibly professional, kind, honest, and highly knowledgeable in his line of work. I truly can't thank him enough. If you ever need help, don't hesitate to call Ivan - he's the real deal!