I have shopped at many places for appliances and household fixtures, but Boyle's is by far the…read morebest. Customer service is top notch. Knowledge of their products is above the competition (RCWilley) and above all a good local family run business Recent experiences of what could have been an issue regarding a new mattress purchased their. I told Steve I trusted his judgement and Linda directed me to a mattress. Well it didn't work out so well. I stopped in a Linda has a new mattress headed my way. Most every other place would fight, cry and point fingers. Boyle's took my word and is helping me replace it with another option I have also gone in to replace a broken dryer for a house I was home sitting this last spring time, I simply was going to replace the dryer. Steve showed me a replacement and was ready to order the dryer but thought to ask " what's wrong with the one you have?" I explained what happened and he asked some questions to which he simple said " go home and check your circuit breaker for the dryer, call when you get done". I did and that's what it was. Most places would have sold me a new dryer. Late nights don't make for well thought out plans Thanks Boyle's. You guys are awesome!

Oh man I hate to leave them a 1 star because I really like the variety & selection they have at the…read moreprices they have but regarding business to customer relations, very very poor. 1St off I want to say that I ordered a washing machine with Spencer & everything was great. He was professional, helpful, & knowledgeable. Why am I giving them a one star you might ask? Because of my second experience just a couple weeks later. I went in to purchase a mounted microwave. Pam was my sales associate & just like Spencer, was professional, helpful & knowledgeable. I choose the microwave I wanted, payed for it, & then was told they didn't have it in stock until after I purchased it. They then told me **I would have to go to a different facility** to go pick it up a week later. (The day I purchased this was a Saturday & they told me I'd get it Thursday) Strike one. But I was willing to try to be the better person & left their store saying thank you. Later that evening I called the store & told them I wanted to pay the additional 100$ to have it delivered & installed. They told me not a problem & they would call me on the scheduled day ( a week from then) to let me know what time they'd arrive. I never received a phone call on the delivery day (Thursday) & could not get ahold of an associate to see what was going on. Strike two. I called them the following day (Friday) & asked what was going on. I was told I'd get a phone call back within 30 minutes. An hour went by & I called them. I spoke with an Associate named Linda. I was told that they didn't know what was going on & that it could be delivered tonight (Friday). I explained to them I was not happy that no one reached out to me, & that now I need to cancel my Friday night plans with my wife to wait for a microwave to be delivered & installed before 7pm. I asked if I could get any kind of discount, compensation, credit or anything for the inconvenience. Linda, being *very rude* told me tough luck, we can give you a refund or change the delivery date. Strike three. So here we are. Come on Boyles. You treated me with respect when I was making a purchase. But after I've made the purchase, if you're going to treat people rudely, discount or not, I have to tell others to be aware. Do better. ***Update (the following day)*** My microwave was never delivered that Friday night as I was told. I just called this morning & found out they canceled my order on their own stating "we weren't sure if you wanted us to bring it still & we saw your one star review".... my favorite part was being called a liar this morning when I told you I wanted it delivered yesterday. Very professional. This is some of the worst customer service I've ever seen. I paid you. You took my money. I was told a day. You didn't do your job. I followed up. You told me you weren't sure what happened. I stated I was upset. You didn't care. I told you to deliver it last night. You told me it would arrive by 7pm. It never did. I called the following morning to be told you weren't sure if I wanted it anymore & was called a liar..... Do you see the pattern? If someone pays you for a service, do it, especially if it's your instructions of when it will be done.

Amazing experience friendly staff and found our forever home sofa! We left with easy financing and…read moremany choices. We live our comfy couch.

Installed washer and tested it thoroughly before leaving. Very professional and friendly. Cost…read morequite reasonable. Would call for future services.

Nice guys & fair-priced, but they were supposed order a part and finish fixing my leaky dishwasher…read more After 16 days of zero communication, I ordered it myself, watched a video, and now it's fixed (part was $18). They work alone, so i understand some delys, but communication has to get better before my review improves.

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

I was sorely dissapointed in this company's service. I was told to wait at my house between the…read morehours of noon to 4 to have a repairman come. I had to take annual leave at my work to sit there forever waiting. The worst part was that they showed up, looked at my appliance for ten minutes and told me it would cost $350 for the part, which is more than then entire appliance is worth. I told him I could buy a new one for that price, and he immediately broke into a selling pitch on their new appliances, like he planned it all along. I told him I wouldn't buy one from him and he kept pushing and pressuring me. I felt very uncomfortable. So after 15 minutes, I got charged over $50, for him to tell me absolutely nothing. It was a complete rip off, and I am out that money without any service rendered... make sure you know what you are getting into before having them come on a "service" call

I called Mike at Kiesel and he helped me fix my dryer over the phone though several phone calls. I…read morehad to go down and get a part they had it in stock and I was in and out. We are so fortunate to have a LOCAL Business like this one.

Super friendly and affordable. The prices for washers and dryers range from $150 - $300. Delivery…read morecost us $35 and they had it delivered the next day. I wish we had found them sooner. They don't take credit / debit cards. So make sure you have cash on hand. They offer 30 day warranty on parts, 1 year labor. Highly recommended!!!

Great customer service. No pressure from the sales staff. The delivery people did an outstanding…read morejob on setting up the refrigerator and couch. Would definitely shop at Sparrows again!!

I have purchased several items from Sparrow including a sofa and rocking recliner chair today. All…read moresales people were very helpful and helped me stay within a budget, Jim was great today, and I appreciated his help. It is good to support smaller local business. I love the free delivery.

Jerry quickly diagnosed the issues with my washing machine which I decided to replace rather than…read morerepair. Very professional and polite. Diagnosis charge very reasonable.

Jerry was exceptional. We had an issue with our stove and needed a repair quickly as we had guests…read morecoming to stay at our house. Jerry diagnosed and clearly explained the issue, was transparent with pricing, and quickly ordered the parts. As soon as the part arrived, he had us scheduled ASAP to do the repair. Not only did he fix the stove, he cleaned the sides and the flooring behind the stove (very much appreciated). If you have an appliance repair need, we highly recommend giving Jerry a call!!

Honestly, I mainly come here for IFA's regional lawn fertilizer which is custom made for our…read morespecific climate. I can't find it anywhere else, and it's incredible stuff! But whenever I come in the store, I end up meandering my way into a full cart of stuff that I just had to have...that 10 minutes earlier I didn't even know existed. Lots of cool stuff here - even if you're not a cowboy! The staff are super friendly and very knowledgeable of their inventory. You can actually get thoughtful, coherent answers to questions, unlike the big box stores where employees either hide in the break room or refuse to make eye contact with any customers, lest they be asked a question.

We love this IFA. The store is awesome and always in great supply. The workers are always super…read morefriendly and very helpful!