I called them to repair my refrigerator, but they were honest in saying that they couldn't fix it. They also provided me with direction on contacting the manufacturer instead. This saved me a ton of money because my fridge is still under warranty. I really appreciate their honesty and integrity. They could have easily tried to fix my fridge and charged me a lot of money, but they didn't. They were more interested in helping me save money and get my fridge fixed properly. I would highly recommend them to anyone who needs appliance repair. read more

Speedy response. Fair diagnostic pricing ($53) which is included in the repair. Came on time with ample notice in advance, letting me know when he was near. Fixed my washer same day. Final cost more than fair ($85). Can pay via CC or cell; I used Apple Pay. read more

We had an issue with our years-old Bosch dishwasher where the draining motor would not shut off, and water dripping was forming puddles in our kitchen. My wife did what most do-it-yourselfers do and after pulling out the dishwasher, checked out YouTube! Unfortunately, this was one problem that she could not resolve. After searching on Yelp for appliance repairs, Appliance Express Repair was local, had multiple 5-star reviews, and I used Yelp's messaging to contact the business along with making a call. Alex returned the message back with an approximate price very quickly, but then also called. I explained the issue and we came up with a day and time for him to come and diagnose the problem. He said that if he can fix it, the price for the visit will be included in the fix price. Alex came on time, and was able to diagnose the broken part within a few seconds. But, he did not have the part in the truck and would have to order it. He did and again came back when he said he would a couple of days later and fixed the dishwasher in under a half hour. The total price of $135 which included the initial visit, part, and installation I thought was very reasonable. Yelpers have again saved the day by helping me guide my decision as to who to use for appliance repairs. Alex was courteous, knowledgeable, and a pleasure to work with. We'd use his services again if necessary. You should, too. read more

Totally professional, responded right away, set up an appointment, came & fixed the problem! Gave me an estimate beforehand and it was within their estimate. Would absolutely call them again!! read more

I requested a quote for a washer repair which I got a quick response via Yelp and phone call. We discussed time to get a diagnosis. While discussing the times, I mentioned my condo requires a COI (Certificate of Insurance) and he immediately backed out. Seems sketch. It takes less than 5 mins to send me insurance info btw. Probably not insured. So just be mindful when hiring this company. read more

Alex was on time and the price for the repair was reasonable. He could have easily told me a bunch of things needed to be fixed, but merely re-attached the vent. He even looked at my refrigerator during the appointment without charge. He will be my go to appliance repair from now on. read more

My Samsung Dryer stopped working. After watching youtube videos and trying to fix it myself I gave up and found Alex on Yelp. The process was the easiest I have ever experienced with a repair/home service. Alex responded within minutes, communicated via text and came the next day while I was at work. He took the entire dryer apart and had the parts needed to make the repair in his van. He was in and out in under 45 minutes. Cost was VERY reasonable and I was able to pay over phone with a credit card. Everything should be this easy. Wish I could give more than 5 stars. Thanks again! read more

Alex replied to my inquiry quickly with a reasonable price to diagnose the problem with my refrigerator/freezer. Once the root of the issue was found in person, he quickly repaired the problem at a fair price. He fixed the leaky ice maker that had created a huge ice block which prevented cold air from entering the refrigerator portion of the appliance. The fridge has been working ever since, and he even offered to come back if anything went wrong after he left. Truly a 5-star experience. Thank you, Alex! read more

Alex was quick to respond to my query (gas dryer wasn't working), came out the next day, and repaired the dryer fast as can be. Reasonable price and speedy service. Highly recommended. read more

I can see why every review was five stars. That's because it's earned! After submitting a request for service, I heard back from Alex quickly. He quoted the price for repair and arranged to come out. He arrived when promised and found the problem right away. He did tell me that if the issue continued (problems with the ice maker), that he would have to order a new part. He had previously fixed the water line. He again gave me the price and said he would replace the part without another service fee. It's working great now and we'll definitely call him again if we have any other appliance problems. read more

I can not be more pleased with this service! Had a fridge repair and there was no extra BS- he took a look, told us what was wrong and steps to take. He had to come back - proper parts not there. Then he can back a couple days later and fixed. Not a crook, he is very good! read more

I looked up appliance repair services on Yelp, read the reviews for this company and called Alex on 7/2/2020 for a problem with my stand up freezer not getting cold enough.He had finished working and was available to come over! The freezer is in our garage, which is hot now, because we don't have room in our house for it. He thoroughly checked the freezer's temperature, freon, wiring and mechanisms. He diagnosed the issue and replaced a switch. He explained what was wrong and gave me suggestions as to how keep the freezer working well in the future in the garage. Today, the freezer is cold and holding at the proper temperature. His fee was very reasonable and he is honest, professional and knowledgeable. I recommend him without reservation. read more

Having appliances repaired for 30 years in Bucks County. Finally, a great way to go. Alex is thorough in his approach. He fixed my fridge issue but went beyond to make sure everything was perfectly running. Do not go to anyone else. read more

My gas dryer was not providing heat. I made an appointment with Appliance Express Repair within two days. Alex arrived within the time frame given. He wore a mask. He was able to fix the problem: replace the bad coils. Price was fair. This is the second time I had used their services. I definitely recommend them and would hire them again. read more

I had an issue with my fridge. I messaged Alex and he came out same day and fixed the issue....at a very reasonable price. I've used him several times and will continue to do so. Highly recommended! No BS, no small talk, in and out with problem fixed. read more

Everything about Appliance Express Repair was excellent! After our initial call, Alex called us back immediately and we set up an appointment for today. He came right within the time frame he promised and even called when he was on his way. Once he arrived, he was able to diagnose and repair our oven quickly and very affordably! We will be sure to call Alex again in the future for all appliance issues. read more

I called for service because my Samsung refrigerator was not getting cold enough. Instead of them just coming out and charging me, they told me to try to shut down the unit down for 24 hrs. and then if that doesn't fix the problem, then call them back. I've never experienced a nicer way to help someone. I was extremely impressed! I will use this company the next time I'm in need for sure! read more

I don't normally give reviews but felt strongly about this business. Do not hesitate to contact them. The owner responded quickly and offered flexible appointment times. They are professional, courteous and the pricing up front and reasonable. I've had bad previous events with appliance repair companies charging over $100 to walk in your door and do little or nothing. My ice maker works again, and I couldn't be more pleased. They even took a quick peek at my oven issue and didn't charge extra. Call them. Don't hesitate. read more

Very professional came as promised fixed washing machine in 20 minutes had a part, I sent him photo of the make and model and explained the problem $110 works foe me thank you read more

After my built-in oven broke following the self-clean cycle, I requested a quote from several appliance repair providers on Yelp, and Alex was the first one who responded. Alex is always easy to reach, punctual, precise, persistent and will not overcharge you for his services. Highly recommend! read more

Alex is efficent and very good at fixing appliance problems. Reasonble and honest. Will use Alex in future, for all of my aappliance issues.

So Alex returned the next day with the part in hand. He installed it, and the fridge began working again but not cooling as fast as he wanted it to. He said a little bit of refrigerant escaped while he was working on it so he went out to his truck and brought in his charging kit and for no extra charge added the amount lost during the repair so that the fridge would get real cold real fast, and it did. Can't say enough about the service i received. I'll never call another repairman again when it comes to appliance repair. CALL THIS MAN. He's great! read more

Alex is such a knowledgeable and honest guy. Instead of taking advantage of me, like most other repair companies do, he diagnosed the problem on the phone, and identified two potential solutions. I tried one and it worked perfectly, so I didn't even need him to come over, which saved me money in not paying for a diagnostics visit. I just lost my job due to pandemic and every penny counts. I am very grateful and adding his number in my phone book and will be the first one I will call for any future repairs. read more

Our dryer stopped working after a pulley broke. Alex arrived as scheduled and was in and out within 25 minutes. Dryer is as good as new! Very highly recommended! read more

I found mold inside my washing machine gasket the other day and after a quick research online I have contacted Appliance Express which provided me some info about my problem. Alex showed up couple of days later with a new gasket. He replaced the moldy gasket and cleaned inside the washer as well. Alex was friendly, knowledgeable and worked hard to re-install the washer and to install the new part back in! Not to mention the company's reasonable prices for parts and labor. I appreciate your honesty and work, Thanks! read more

Excellent response time and quick and easy fix. So happy and thankful we found this place. We will definitely use again in the future

Very professional; fixed my dishwasher problem quickly at a fair price. I highly recommend Alex; will call him again for future projects.

Alex got back to me fairly quickly and I explain the situation of what was wrong with my washing machine. He then told me around how much she thought the problem like that would cost me to get it fixed and he was honest enough to tell me that so it was probably going to be cheaper to buy a new one thanks Alex are you see you in the future. read more

Alex responded in a timely manner. He was actually the first appliance repair person to respond after I requested a quote. He came out the very next day and replaced the temperature sensor in my oven in about 30 minutes. Reasonably priced, he takes credit, cash, or check. I would definitely use him again. read more

Alex gets the job done. The washer clog he fixed for me before was just a cleanout, but recently he quickly diagnosed that my dryer needed a new belt and had one in the truck. Then I asked him about a cowboy style repair I'd seen written up to address water in the crisper drawers of my refrigerator. Instead of using the method I'd read about, he got the correct part from his truck and installed it from the front. This guy is dependable and knowledgeable, and his prices seem fair as well. read more

Great service! Highly recommend. Fixed my refrigerator! I am thrilled. You can't take knowledgeable, fair, professional, courteous service for granted in today's world. So rare! read more

Today I woke up to a broken refrigerator. After checking out reviews here on Yelp, I decided to give this company a call. Alex returned my call within an hour and promptly scheduled me for a same day appointment this afternoon which I really appreciated. He called ahead of time and showed up in the promised window which is always nice. I was most impressed that after assessing the situation, instead of suggesting a costly repair that he would have profited from, he recommended getting a new one and just charged me a small diagnosis fee. On the phone, he had told me upfront what the diagnosis fee would be if it ended up being unrepairable and that it would be waived if a repair was done. While I did not get a repair done today, I will definitely be calling Alex again the next time I have an issue with one of my appliances and will also recommend him to friends and relatives in the area. read more

Alex was great! I called and he was out the next day and resolved my problem quickly and professionally.

Alex fixed our refrigerator. He is very skilled, hard working and honest. He arrives on time, leaves his work area clean and is a nice guy! Great pricing! Highly recommend! read more

Punctual, Fast and reliable that's how I will describe Alex. He fixed my washer in an Hr. Besides the service done was at a great fair price. I will hire him again ! read more

Alex came to fix the refrigerator the next day after I called. He was prompt, courteous and knowledgeable. He knew exactly what was wrong with the Kenmore and fixed it and cleaned up afterwards. He truly is a gem. I'm keeping his card handy. read more

This is the worst company I have ever been in contact with. For the past three months I have desperately tried to work with them and schedule for my washer machine to be fixed, and every time they are supposed to come they somehow manage to fuck everything up. I highly recommend going anywhere else. Their customer service is garbage, their phone line is always busy, and somehow their schedule is always booked so you can never reschedule within a reasonable time period. I repeat, do not use this company. read more

Was very straight forward and nice while making the appointment but didn't show up two days in the row during the time he gave me not one I asked for. Then I trying calling him and he ignores my calls. read more

Alex is the best! Great communication. Assessed the issue in minutes and fixed the problem in a few more. Definitely a person I'd use again.

I explained the issue with my refrigerator with Alex on the phone. He already knew what the problem was just based on my explanation. He arrived and had the part ready to install. He deftly removed multiple panels and other parts to access the defective part. He really knows his way around appliances. Higly reccomend. read more