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    Appliance Mart

    5.0 (1 review)
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    Services - Appliance Mart

    Appliance repair

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    11 years ago

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    Sears Home Appliance Showroom

    Sears Home Appliance Showroom

    (2 reviews)

    $$

    I will never, ever buy another appliance from this store. In October of 2016, I purchased a…read morerefrigerator here. When it was delivered, the crew pulled out the old refrigerator without making sure the water line to the ice maker was turned off. Water sprayed all over the kitchen and the crew just stood there until I grabbed the line and shoved it into the sink. Our new flooring was soaked and soon buckled. The crew went outside to call their dispatch and report that we had a "non-functioning shut off valve". However, while they were outside, I myself managed to turn the valve all the way off and I have arthritis in my hand. It wasn't that difficult! Then one of the crew told me they couldn't reconnect the line to the new refrigerator and gave me the name and number of his cousin who he said would do it. WTF! I filed a claim with Sears Customer service. It took days to hear from them. I sent pictures of the mold and floor damage caused by the water and inept delivery crew. Another long silence. Finally, I got a voicemail from someone who said she needed "more information" even though my claim was detailed and photos of the damage were self-explanatory. It cost us $1220 to have the subfloor, insulation and flooring repaired. We received a letter of denial for our claim. The delivery crew said the valve was broken and apparently made no mention that me, their little old lady customer with arthritic hands, was able to turn the water off by herself. Right now, right before Christmas, it looks like we're out $1220. I have little hope that this claim will ever be paid. I am considering filing a complaint with the Ohio Attorney General. Stay far away from this place. Go to Lowe's! Update-1/25/17. The end of the Sears Appliance Delivery Debacle. After four months of back and forth with Sears and their delivery company, and being kissed off by both, even after filing with the Attorney General, I finally contacted my insurance. We'll get back about 3/4 of the $1200 spent to reconstruct the floor. Please, guys, stay away from Sears!

    Shopping for any type of appliance can be incredibly frustrating & time consuming. Over the past…read moreyear, I've spend countless hours shopping online & in multiple hardware stores only to leave empty handed & highly disappointed. The lack of selection & unnecessary amount of "special functions" when you just need the good 'ol fashioned basics is beyond exhausting. But thanks to this tiny shop, I found exactly what I wanted in less than an hour! The staff here were friendly but didn't do the annoying "shark" technique or try to pressure us into buying a more expensive dryer. The store was clean, spacious & well laid out. The prices for the appliances were somewhat equal to any other store but fair & they thankfully didn't sell the same junk that other competitors offer, they have a good variety for such a small space. Although I'm not a fan of Sears as a company, I would recommend this store to anyone.

    Best Buy - Macedonia - Exterior

    Best Buy - Macedonia

    (41 reviews)

    $$

    I came in with the intention of purchasing a 55" tv or larger. I roamed the tv aisles/section for…read moreprobably 8 minutes or so, casually walking by a store rep and what appeared to be someone of higher importance troubleshooting something, MULTIPLE times, without being acknowledged. Already perturbed, I stood for another couple of minutes appearing to need help within eyeshot of both of the men. They started to walk away when the "senior" gentleman finally acknowledged me. He sent a rep over to me. I explained I wanted 55 or 65 inch tv preferably Samsung or LG, QLED tech, and open box if possible. He took me over and without asking any more questions showed me an OLED. Far outside what I anticipated paying, when there are clearly other 55" QLED options. When I asked him about the Samsung 55" QLED in the back of the stack of open box TVs, I was told that it wasn't a good tv. I'm no expert but I certainly would want to know if my people were going straight to "not a good tv" rather than "what do you like about that one?" The man also could not get to his water bottle quick enough. Sipped on it during the experience. I asked a few more questions to give him another shot but he also disparaged other TVs. I couldn't leave fast enough. I did not get any of their names but this was around noon today. I LOVE shopping for toys like that, but this experience was not how you please your customers and get them to come back.

    Stopped in to find some products to help my mom get rid of cable. Tim was super helpful and guided…read moreus to exactly what we needed.

    Appliance Mart - appliances - Updated May 2026

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